All reviews of Dean
Review about: Uber
First-time Uber user experience
It was my first time using this transport service and I have to say, it was really good. The drivers, Karen and Myriah, were excellent. Karen was especially nice and very professional the whole time. Myriah also gave a great and comfortable ride. I would definitely suggest this service to others and will be using it again for sure.
Review about: Dobies
Plants order
The customer service from this company is simply dreadful! I placed an order for three plants well in advance, giving them plenty of time to be delivered. But when the end of April arrived, there was no sign of them. Two more weeks went by and still nothing. After sending several emails, they eventually replied saying that the plants wouldn't be ready until the end of August. Can you believe it? Do they really need that long to grow the plants? They then gave me another delivery date, which also came and went without any sign of my order. After more apologies and promises, they eventually had to cancel my order and told me to wait for a refund. My advice is to steer clear of this company at all costs!
Review about: Vacanceselect
Booking a holiday with them
You know that saying, 'don't judge a book by its cover'? It totally fits here. Everything seemed great when I booked the holiday - loads of helpful info, simple ordering, and no hassle with payment. But the real test is when you're actually on the holiday and then back home. That's when you find out if it was worth the money or just a front. So, I guess we'll have to wait and see how this one goes!
Review about: Vawoo
Quick delivery, excellent customer service
This was the first time I bought something from Vawoo and I was really impressed with how it all went down. The customer service was absolutely fantastic - they were super quick to answer all of my questions. The delivery did take a bit longer than I thought because it was coming from overseas, but they gave me the tracking details and kept me updated on the progress the whole time. I'll definitely tell others about Vawoo and for sure, I'll be shopping there again.
Review about: Gladiator PC
Broken computer parts
My computer parts just suddenly stopped working and I couldn't find them anywhere on my settings. I tried all sorts to fix it, but nothing seemed to do the trick. I reached out to Gladiator PC for help, but I didn't hear anything from them for weeks, which was really annoying! However, completely out of the blue, they eventually got in touch and managed to help me fix the problem. I was so relieved!
Review about: Mountain Warehouse
Walking pole
The staff were absolutely brilliant when I told them my walking pole had broken. They said I could either get a refund or a new one, so I went for the new one. The next day, I received an email letting me know that it was already on its way - talk about fast service!
Review about: Prestige Flowers
Flowers for two different occasions
I bought some flowers recently for two special occasions, and I must say, the service was really disappointing. I ordered the Sunlit Meadow bouquet for a Golden Wedding Anniversary, hoping for a touch of gold and yellow, but what I received looked nothing like the picture at all. They did send a replacement bouquet, but it still didn't have the colours they promised. Then, for a 70th birthday, I picked the Crimson Collection for a friend who loves pink, but the flowers never came on the right day. After I got in touch with the company, they sent another bouquet, but I'm still waiting to see if it arrives this time.
Review about: Shaw Academy
Informative and well-structured online classes
I've been really impressed with the online classes - they provide such great quality information that has really helped me grasp concepts I thought I already understood. The tutors have been brilliant, and the fact that I can adjust the schedule to fit around my life is a major bonus. Being able to catch up on lessons or rearrange them has made it so much easier for me. On the whole, it's been a fantastic learning experience that hasn't broken the bank.
Review about: The Jewel Hut
Silver bracelet
I recently bought a lovely silver bracelet from an online shop, and I have to say, I was really impressed with the whole shopping experience. The website was really easy to use, and I quickly found exactly what I wanted. They have a great selection of jewellery, with options to suit all styles and budgets. Ordering was simple, and I was kept well informed with regular updates on my order.
Review about: Gifta
Personalized printed products
I was really happy with the personalized printed products I got from this shop. The material was top-notch, and the graphics looked fantastic. I'm really pleased with my purchase and will definitely buy more in the future.
Review about: Dapper Street
Fred Perry Jacket - Easy navigation, best price, correct size availability, fast delivery
I bought a jacket from Dapper Street recently and I must say, I was really impressed with how easy it was to shop on their website. It was so simple to find exactly what I was after. What really made me happy was that they had my size (L) in stock, which is often hard to find on other sites that usually just have S or XXL. Plus, the price was the best I could find!
Review about: Aspinal of London
Faulty handbag handle
I bought a handbag for my mum not long ago, and the handle fell off after hardly using it. I got in touch with the company, and they said I'd have to fork out £25 for a new handle for a bag that cost £500. It's not on for a fancy brand like that, and it shows they don't care much about their customers.
Review about: Vooglam
Prescription glasses purchase
I recently got some prescription glasses from this place and I must say, I absolutely adore them! They're really stylish, fit me perfectly, and the prescription is just right. Honestly, I couldn't be happier with my buy.
Review about: Bricoflor
Flooring purchase
I recently bought some flooring from this company and I have to say, I was really impressed with the service I got. The staff were really knowledgeable and helpful when I phoned up to ask about the products, which made it much easier for me to decide. The flooring itself was really good quality and looked amazing once it was put in. I'm really pleased with my purchase.
Review about: Active Care Store
Unsuccessful Order Delivery
I'm really disappointed with my experience at the Active Care Store. I ordered something that was supposed to be delivered, but it never arrived at my address. When I contacted customer service for help, they were not helpful at all. It's frustrating and not fair to have paid for something that never showed up and not get any support in trying to fix the problem. Based on this bad experience, I wouldn't recommend this store to anyone.
Review about: We Buy Any Car
Unreliable appraisal process
I was really let down by the car buying service I used. I got a quote online, set up an appointment, and took my well-cared-for car there. But when I got the final offer, it was way less than the original quote, and they had added on all sorts of extra fees and deductions they hadn't mentioned before. The assistant couldn't explain why there was such a big difference, which made me feel annoyed and like they didn't value me as a customer. It ended up being a waste of my time, and I wouldn't suggest this company to anyone who wants a fair price for their vehicle.
Review about: From The Box Office
Theatre tickets overpaid, unclear interface, better seats at official retailer
I love going to the theatre, so recently I bought tickets for a show from this retailer. However, the process of buying the tickets was really confusing and not clear at all. This led to me paying more than I should have for the tickets. On top of that, I accidentally purchased four adult tickets instead of the required two adult and two children tickets. I only realised after I had already bought them that this retailer was not the official place to buy tickets from. This meant that I missed out on getting better seats that would have been available if I had gone to the main seller directly. Looking back on it, I wish I had just gone to the main source first and avoided the expensive mistake of buying tickets from this retailer.
Review about: Lungolivigno Fashion
Awesome clothes, fast shipping
This shop is really great, they have the best clothes and the delivery was really fast. The packaging was so nice as well, I felt like a princess when I opened it! I'm really grateful and I'll definitely be returning for more shopping.
Review about: Klass
Elegant jacket purchase
I just bought this really nice jacket from a company and I have to say, I am really impressed. It was exactly what I was expecting and it fits me perfectly. I was pleasantly surprised by how good the quality was, especially for the price. It looks really smart and the padded shoulders make it look even more stylish. The material used is absolutely gorgeous and feels really luxurious. If all their products are like this jacket, I will definitely be buying from them again in the future.
Review about: Megabus
My bus was late
My bus was really late, it caused me to miss my flight and now I can't even get a refund from my travel insurance! They're not admitting they were late, so now I'll have to take legal action against them. I reckon they've got issues with their drivers or something.
Review about: ManoMano
My purchase was really easy to use to find what I wanted and £5 cheaper than another website.
The website was really easy to use and I found exactly what I was looking for with no issues at all. Plus, the price was a bonus as it was cheaper than on another website. The delivery was super quick, I got my item in record time. The product itself is top quality and feels really sturdy. All in all, it was a great shopping experience and I'm thrilled with my purchase.
Review about: Gold Boutique
White gold engagement ring
My partner got me a lovely white gold engagement ring from this store, but sadly it broke not long after we got it. We tried to get it fixed or exchanged, but they said it wasn't a fault with the making. It's really spoiled the memory of our engagement because that ring meant a lot to us. The store hasn't been helpful at all in sorting this out, which is really disappointing.
Review about: Q-Park
Hospital car park experience
I went to the hospital and parked in their car park. But when I got out, I had to fork out £30! And to top it off, my car got damaged while parked there. Completely outrageous! I attempted to speak with the person at the front desk, but all he did was mumble. They mentioned there are no cameras to check what went down, which is just absurd. They clearly have no regard for their customers!
Review about: Ultimate Drinks
Favourite wine delivery
I'm really pleased with the service I received from Ultimate Drinks. Even though they had delays and fewer staff because of COVID restrictions, they managed to deliver my favourite wine in good time and well-packaged, around three weeks after I ordered it. I appreciate having a company that can provide such top-notch products. I'll definitely be coming back for more once my current supply runs low. Huge kudos to the team at Ultimate Drinks for their fantastic service!
Review about: Beer52
Subscription cancellation experience
Overall, my experience with cancelling my subscription was quite positive. I really liked the first pack of beers I got from Beer52, but since I'm not a big beer fan, I decided to cancel. When I called to cancel, I spoke to a really nice lady on the phone who was very friendly and understanding. She didn't try to push me into keeping the subscription, although she did mention a good offer that was available. I thought the way she handled the cancellation was very professional and courteous.
Review about: Bonusprint
Photo books
I recently bought some photo books and I have to say, I was really impressed with the whole experience. The software was so easy to use, I managed to whip up my books in no time with no issues at all. It might not have loads of fancy creative options, but it does exactly what it promises - keeping things simple and functional. The prices were pretty reasonable so it's great for those of us watching the pennies. The quality of the books was decent, the images were sharp and the materials used felt sturdy. Plus, the service was quick and my order turned up right on time. All in all, I'd definitely recommend this service to anyone who wants to make photo books without any stress.
Review about: Healthy Stuff
Family pack
I ordered two family packs with four kits in each, but when my order arrived I only received one family pack. It was missing four kits! Fortunately, Avery was able to help and got the second pack sent out to me.
Review about: Threadbare
Winter clothes purchase
I recently bought some really awesome winter clothes from this shop, and I've got to say, they are fantastic! The winter jacket kept me nice and warm, with lots of pockets to keep all my things close by. The trousers were really comfortable and fitted me perfectly, although my taller friends might find them a bit short. And let me tell you about the jumper - it's like wearing a soft, fluffy cloud! I feel so cosy and warm in it, I never want to take it off. If you're in need of high-quality winter clothing, this is definitely the place to go!
Review about: The Game Collection
Quick and efficient purchase
I had a really smooth experience ordering from this place. The website was easy to use and placing my order was a piece of cake. I got a confirmation email pretty much straight away, which reassured me that everything had gone through okay. And can you believe, my order arrived in just 3 days - now that's what I call fast delivery! All in all, it was a great experience and I'll definitely be back for more in the future.
Review about: JewelStreet
Necklace purchase
I bought this lovely necklace from an online shop recently and I have to admit, I'm really impressed with how good the quality is. The design is so unique and the workmanship is top-notch. Also, the delivery was super quick and the packaging was really secure. Overall, I'm absolutely thrilled with my purchase.
Review about: Coast
Annual membership renewal
I've just renewed my yearly membership and accidentally paid for delivery and returns even though I had already paid through my account. Luckily, Kay from customer service was really helpful and sorted it out by giving me a refund for the extra charges. I was impressed with how quickly and professionally she dealt with the issue.
Review about: MyFurniture
8 seater table purchase
I bought an 8 seater table from the furniture store recently and I must say, I'm pretty happy with it. It fits perfectly in my kitchen/diner and it's really comfy too. The only hiccup I faced was the table arriving damaged, but the customer service team did an amazing job at sorting it out quickly and effectively. There were a few minor issues with ordering online, but hey, that's just part and parcel of it I guess. Despite these little inconveniences, I'm still really pleased with what I bought and would definitely shop with them again.
Review about: Warehouse Fashions
cool t-shirt and jeans
Oh my goodness, I made a mistake when ordering my awesome t-shirt and jeans by entering the wrong email address, so I couldn't keep track of my order. It was a nightmare! But luckily, I reached out to customer service on the website, and it was incredibly easy and fast! I chatted with Darius and Mei, and they were amazingly helpful, sorting everything out for me in record time. I'm thrilled!
Review about: The Green Spark Plug
Ignition system components
I recently bought some ignition system parts from this company and I have to say, I was really impressed with the service I received. Ordering was super easy and the website was really easy to navigate to find what I needed. My order arrived quickly and it was clear the company really cares about making sure customers are happy. All in all, it was a great experience and I'll definitely be shopping here again in the future.
Review about: Roomdi
Best price and terms
I found the best price and conditions on this website compared to others. The payment process was really simple and hassle-free. I would definitely recommend this service to anyone looking for a great deal.
Review about: On the Beach
Holiday booking
So yeah, I booked this holiday and the guy in charge, let's call him Andy, was just amazing! Andy was really fast at fixing any problems that came up. He was really friendly and the whole thing was just really relaxed and great. Big thanks to Andy, you're a star! ⭐️⭐️⭐️
Review about: Air and Grace
Excellent customer service, prompt responses
I wanted to share that I had some questions about a purchase I made recently, and I have to say, the customer service at this place is excellent. They answered my queries quickly and made me feel like a valued customer. The staff were really helpful and polite, which made the whole process easy. After dealing with them, I wouldn't hesitate to suggest this place to others. Oh, and one tip - you might want to go one size up for a comfier fit.
Review about: Post Office Travel Money
Travel Card
Had my card for over 10 years , never had a problem at all. Today i have decided to load my card for my next holiday and it says there's is a charge of £3 for doing so. Not happy , might change my provider
Review about: Zest Beauty
spf 50 ultrasun
the only music to their ears is CHARGEBACK
go to your bank and proceed with chargeback
if they tell you that refund has been made request ARN number to them so you can track with your bank (they will not provide most probably)...Review about: 247 Home Rescue
Boiler service
Friendly knowledgeable engineer, explained the steps as he went through.
Review about: 27Dress
Excellent
When a woman is preparing for her wedding, she wants absolutely everything to be perfect from the decorations of the venue for the reception to the size of her wedding cake. This also applies to the calibre of people she wants to invite to her wedding and what she will use to entertain them as well as the type of makeup she wants to wear on that day and most importantly the wedding dress she will choose. It is the desire of every woman to have a very colourful wedding day. So are you looking for the type of exquisite wedding gown to wear on your wedding day? Are you in search of a brand that offers high-quality wedding dresses? You may consider visiting 27Dress for they offer wedding dresses and other types of dresses and accessories for women.
27Dress offers a wide range of different types of wedding dresses and accessories for women including ball gown wedding dresses, princess wedding dresses, mermaid wedding dresses, bridesmaid dresses, flower girl dresses, beach wedding dresses, prom dresses, evening dresses, plus size dresses, homecoming dresses, short dresses, wedding veils, wedding wraps, headpieces, petticoats, and wedding gloves. They also offer female footwear including heels, boots, pumps, flats, ankle boots, and high knee boots.Review about: British Gas
boiler maintenance service
Took out boiler maintenance contract with British Gas. It had been only a few weeks since one of their engineer had come out and serviced the boiler, he failed to realise it was in an unusable bad state and left it running saying it was fine, few weeks later it brokedown in the middle of winter we were without hot water, when I requested for an engineer I was told their engineers were on strike and that I should contact another company to get it looked at. I was quoted between £300.00 to £500.00 an hour, when I informed British Gas of these extortionate costs they said it was not their problem that I could not afford it. Luckily a friend suggested I try a company he knew off who charged £110.00 to tell me the boiler is in a very dangerous state and that it was beyond repair, I was also told that the British Engineer who last serviced it should have realised the boiler was in a dangerous state. British Gas quoted me £3500 for a new boiler install, I got the job done for only £1800 by another comapany.
Not did they only leave my family with a boiler in dangerous state they were inconsiderate and uninterested in providing any form of help at our desperate hour, yet they had our money for the year's contract..I will never use this company again! They sent out a cowboy engineer who did not know what he was doing? and left us with a dangerous faulty boiler in running state.Review about: Parts in Motion
Air strut
I purchased a new front air strut for my car at a cost of over £500.00.first they lost my order so I had to reorder and lost my new customer discount of 80.00.
When I reordered they then lost the part at there warehouse,when it finally arrived it lasted 4 days and then broke.Now they want me to purchase another and wait upto 8 weeks for a refund if they deem it a warranty issiue.I have never had so much grief with one purchase from one company as I have with this company.I now have no car and with fitting 700.00 out of pocket.i can't afford to pay some one now for removal and another replacement.I did say I would not buy again !
Review about: Shaw Academy
4 week trial
The course material is laid out nicely, and the content is great. It is clear and on point. It was easy to get started and there has been help every step of the way. I'm only 2 days in and the only complaint I have thus far is that they flood your text messaging, and emails with upsell emails and the same reminders over and over constantly. So in that sense to me it feels a little forceful. But other than that I like it and been having a great time learning about nutrition.
Review about: Shaw Academy
Nutrition course plus others
I signed up and was very impressed with the lectures and their content. They account for a level 5 qualification and is evidence based learning allowing you to be informed and be taught by people that actually practice what they do.
I enjoy the detail and the speed of the lectures. Wish I could sit more than 2 lectures a week though.Review about: The Jewellery Channel | TJC
DW2030066
Not two stars it’s Zero but won’t let me choose one or none
Shocking is not the word for this company! I have used them for years but my most recent order experience has been atrocious. I ordered three items two of which arrived within an acceptable timeframe however nearly 30 days later the other is nowhere to be seen. This one is a very large item and could not be sent with the two smaller items.
After a few weeks of not receiving the third item I called their “customer service” team which took nearly an hour on hold to get through. When I finally got through to someone they could not help but send an email to dispatch and they would get back to me. Few days past and no reply back from tjc so I called them again, this time only it only took 40 mins to get through. Again I got told they would send another email to dispatch. Yes you guessed it they did not get back to me. So I thought I would try an email. They did get back to me a day or two later to say they are busy and cannot give me any help but to call their “customer service” team!!!! I called their team again and this time it only took 15 minutes to get though and the agent said, yes you guessed it that she could not help me and she would send an email to dispatch and chase the missing item! When I questioned why this would be any different she said she would make it high priority (she basically ticked the high priority button on the email!). She then realised the tracking she has is probably for the two delivered items and not for the larger item. She also said that as there is no tracking details it is because it has not even been sent yet. I couldn’t believe they are now admitting they have not even sent it.
So here we are nearly 30 days since the order was placed and I am still waiting! Items being ordered and not being delivered is how the mess auction world got into and I fear this could be happening again with people losing their money on items that do not exist or have in stock.
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home Rescue