Fonehouse47 reviews

66% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-06
Replacement phone case

I found myself having to get in touch with the customer service team at this shop because my order had gone missing. To my surprise, I was met with a really efficient and friend... Read onBy: kieran

Most relevant negative review

  2024-07-03
iPhone 15

My contract was up on phone and I wanted yellow in the iPhone 15, my usual supplier was out of stock so I went online and came across Fonehouse. I needed my phone the next day d... Read onBy: Peter

Review with most votes

  2018-04-16
Excellent service

Yes I do understand that it’s a it confusing! When I ordered for next day it didn’t come and I only recieved order confirmation email I ordered Friday I got it Monday and when I... Read onBy: Ajleni

Reviews (47)

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    Would buy here again
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    Upgrade

    The company took £170 from my account up tilll the time I write no phone no refund . They are scam the phone number I knew them with has been changed . Please give back my money I have gone to EE I got my upgrade same day . Eunice


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    Would buy here again
    Overall

    good service

    Only from this company I get my contract and phone delivered to my address. Very happy with item and easy service


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    Would buy here again
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    very happy

    very happy with fonehouse
    they solved my problems very fast and were very friendly too

    thanks!!


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    Would buy here again
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    Free new phone

    I dropped my phone and it stopped working. I called Fonehouse and they said my previous 24 months had ended, so I could get a new contract WITH a free new iPhone!
    Now I have a new & improved smartphone, without even having to pay extra for it! :-)


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    Would buy here again
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    all fine

    Got an iPhone X for 61 per month. All fine, instant setup and so far no extra costs.


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    Would buy here again
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    Very fast service

    I placed a new order on saturday..sunday got confirmation email..monday phone delivered..what else can i expect fonehouse was very fast..just loved it..thankyou fonehouse


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    Would buy here again
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    Excellent service

    Yes I do understand that it’s a it confusing! When I ordered for next day it didn’t come and I only recieved order confirmation email I ordered Friday I got it Monday and when I called today costumer service told me ur orderer will arrive between 12:45 and 13:45 and I was waiting and the carrier was at my house door 1 minute early so I was soo impressed am soo happy I got my phone cos the reviews made me very scared that I was scammed too but it wasn’t scam I definitely will recommend them.




About Fonehouse

Are you seeking a reliable mobile phone retailer to purchase a new phone or sim card? Then you are in luck! Fonehouse offers you the option of doing just that with its online store for phones and sim cards. Read on to learn more about this company, then check out honest customer reviews to see if their other customers have been impressed with their business and product quality. Additionally, reading the Fonehouse reviews will allow you to determine if this brand will best suit your needs.

About Fonehouse

Founded by Clive Bayley in 1994 in London, Fonehouse is an online and in-store retailer of phones and sim card deals. They have been in the business of selling mobile phones since their earliest days and thus have acquired great knowledge and understanding of the production and retail of these devices. In addition to its busy online website, the brand has 21 stores throughout the UK, where its customers can be treated to the best-personalised customer service.

Is Fonehouse a Scam?

Over the years, a number of fraudulent websites have imitated the official Fonehouse website and scammed customers. However, the official Fonehouse company is a genuine brand that is putting in all efforts to tackle any scammers. Furthermore, the Fonehouse scam website details differ from the official company; therefore, be sure to check the address and website details before placing a purchase. Additionally, avoid all imitation Fonehouse scam calls and contact the official brand through the website.

Products and Services of Fonehouse

The Fonehouse website is primarily split into four categories, within which customers can either find products or information. Firstly, the Pay Monthly category presents all phones sold by Fonehouse for which customers can purchase a monthly payment contract. Within this category, customers can filter through the available products by selecting their manufacturer of choices, such as Apple, Samsung, LG, Nokia, Alcatel and Doro. Secondly, the Sim Free category offers the same brands and presents all the available phones. Thirdly, the Sim Only category presents all sim deals, with information regarding their contract length time, total minutes, texts, data and extras. These are available from networks of either EE, IQ mobile or Vodafone. Finally, the fourth category specifically features iPhones, such as the iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6S, and iPhone 6.

Why is Fonehouse so Cheap?

Fonehouse is determined to provide its customers with the best prices for their smartphones. Moreover, the brand offers the greatest deals at affordable prices to ensure anyone and everyone can benefit from their products. Although the products are so cheap, Fonehouse guarantees that every smartphone is brand new regardless of the model or specifications.

Fonehouse Quality Control

For Fonehouse, quality is a top priority. Therefore, every item is scrutinised by the brand’s team experts before the order is shipped. As a result of the Fonehouse quality control services, every customer will be delivered a high-quality product.

Additional Services of Fonehouse

Fonehouse offers delivery in the UK; on average, customers will receive their order the day after the purchase is confirmed. Customers can also benefit from free delivery on all products. Moreover, all Fonehouse products have a six- and 12-month warranty; customers can return a faulty product for a refund. Accordingly, the brand will process the returned item within two days of receiving the package, and customers will be credited within five business days. Payments can be made using Visa and MasterCard. Furthermore, customers can contact the brand through email and phone number for further assistance, complaints, and queries. Additionally, Fonehouse has official social media accounts on Facebook, Twitter, Instagram, and YouTube, where customers can gain further insight into new products released, the latest deals, and more. Email: hello@Fonehouse.co.uk and hello@metrofone.co.uk Phone: 0333 900 1133 Facebook: @Fonehouse Twitter: @Fonehouse Instagram: @Fonehouseuk YouTube: @Fonehousevlog

Complaints, Compliments, and Tips for Fonehouse

Have you ever shopped at Fonehouse? Is Fonehouse legit? Or what did you think of the available deals? Do you think they have good value for money or are overpriced? Did you have any positive or negative interactions with the company's customer service team? In your opinion, is Fonehouse reliable? If you have anything to say regarding these elements, share it in a customer review to let the brand and other phone shoppers know! Furthermore, there are many review pages online, such as the Fonehouse reviews Reddit page; however, leaving a review on the BritainReviews page will allow the brand and prospective buyers to access your feedback easily.

The Importance of Customer Ratings and Feedback

Customer ratings and feedback are important to helping the brand determine which products are doing well and which are potential areas for improvement. Moreover, similar to the Fonehouse Trustpilot review page, you can leave a customer review here on the BritainReviews page.

Why Share Positive Fonehouse Reviews?

Positive Fonehouse.co.uk reviews will show the brand which of its products and services are considered satisfactory to previous customers. Moreover, positive reviews will offer prospective customers the trust past buyers have in Fonehouse. Furthermore, positive reviews will allow the brand to enhance its reputation.

Why Share Negative Fonehouse Reviews?

Negative feedback on the Fonehouse review page is equally as important as positive ratings. Moreover, negative reviews will help the brand identify Fonehouse scams and find a solution to this problem. On the other hand, negative feedback will allow the brand to determine which of its products and services need improvement to ensure a better experience for future buyers.


Bonus!

🌟 How did Fonehouse shine for you?






📊 How did Fonehouse shine for you?


    Contact Information

    KTM Online Ltd, Unit 5, Bracknell Enterprise Centre,

    RG12 7GL BRACKNELL

    United Kingdom

    📧 hello@fonehouse.co.uk

    ☎ 0333 900 1133

    🌐 fonehouse.co.uk



    Categories Fonehouse

    Telecom | Mobile and Telephone Reviews & Experiences


    Page Statistics

    Seite online seit: 22 December 2017
    Letzte aktualisierung: 29 November 2024