BreakFree Holidays - Overall Rating based on 22 reviews

59% Would buy here again

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Featured Reviews

Most relevant positive review

  2024-05-31
Phone booking issues

I recently had a go at booking a holiday on BreakFree Holidays via my phone, but ran into some technical problems while trying to confirm my right address. I got fed up and even... Read onBy: Fox

Most relevant negative review

  2024-05-25
Booked holiday, needed to chan

I booked a holiday, but then I had to have surgery. I tried to change the date by calling them, but they refused. They only care about money, it's not fair. Parkdean was mu... Read onBy: Mason

Review with most votes

  2017-11-04
Great and suitable for alone t

After my graduation, I planned a traveling plan alone. for a very long time and after a long planning, i finally decided that yes I will do it! but the first thing I needed was ... Read onBy: Samnatha

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    Would buy here again
    Overall

    Prices not as advertised and shocking customer service

    Due to a "technical issue" on their website, Breakfree advertised the holiday I booked £120 less than it should have been. I was advised I would have to pay the new price and there was no offer of discount to compensate for their mistake. I was advised to submit a complaint by email but Breakfree have not responded (9 days later). I even sent 2 follow up emails to chase it. I now have no choice but to cancel this family holiday. This was booked as part of a promotion, of which there are no affordable alternatives for another holiday on the same dates. Horrible experience, no holiday and a lot of disappointment. Thanks Breakfree.

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    Steve 1 review(s)
    1820

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    Great and suitable for alone travellers

    After my graduation, I planned a traveling plan alone. for a very long time and after a long planning, i finally decided that yes I will do it! but the first thing I needed was an agency which can be trustworthy and help me when i really needed it. I must say Breakfree Holidays really make my holiday damn amazing and easy. trust me, it's not easy to being an alone travel and arranging all stuff at your own especially when you have no idea about all the things.
    My parents were worried about ho wi will manage the trip but break free holiday s did everything, even they planned tours and camping for me which was amazing and best tours in my life. I also bought insurance for them for keeping my stuff safe and me too. so i will recommend those who are going for the first time, trust me this agency will truly help you.

    S
    Samnatha 1 review(s)
    2220

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