Crypto Reviews
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Reviews (23)
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A pleasant surprise
At first, I was a bit confused about how to deposit FIAT money, but I was really pleased with how smooth and clear the process turned out to be on this exchange. I wrongly assumed that when I deposited funds via ACH, I could start trading straight away, but there's actually a waiting period of 5-7 working days for settlement. Still, I love that I can begin trading with the money right off the bat, which is a fantastic perk. Also, wire transfers are fast, taking only 1-2 days to process, even though you can't trade until the funds show up. Nevertheless, once they do, you can take out your purchased cryptocurrency immediately, which seems like a fair and sensible policy.
Crypto platform comparison
When you're looking at different cryptocurrency trading platforms, it's important to think about more than just the features and how easy they are to use. You also need to consider how many bugs there are and how good the customer service is. From what I've seen, some platforms have fewer bugs than others, so trading goes more smoothly. It's always frustrating when customer service staff don't seem to know what they're doing or can't help when you have questions. A platform needs to have helpful and knowledgeable customer support to make sure users feel like they're being looked after and that their trading experience is valued.
Cryptocurrency exchange experience
Having used different cryptocurrency exchanges before, I must say my time with this platform has been top-notch. The interface is easy to use and navigate, which has made trading a breeze. The security features like 2FA and ID verification give me peace of mind about my funds. I like that they follow regulations and are overseen by the Financial Conduct Authority. The fees are fair, and there haven't been any surprise charges. I would definitely suggest this exchange to anyone interested in a safe and dependable place to trade cryptocurrencies.
Money safe, quick withdrawal
I never doubted for a second that my money was in safe hands with them! I could withdraw my cash anytime without any concerns. If others have problems, that's unfortunate for them. I'm definitely going to keep using this place for all my trading requirements. And receiving my money back within a day was an unexpected bonus, which just enhances how great they are. I'm excited to return - these guys are top-notch! 😄
Credit card payment for crypto
I recently used my credit card to purchase some crypto on this platform. The whole process went pretty smoothly, and my credit card worked like a charm. However, I have to say I was a bit disappointed with the platform's lack of clarity on pricing. Even though they had loads of information on tariffs for regulatory reasons, the customer service didn't really give me much guidance on whether trading on the exchange and then transferring to the platform is better, how to trade at the lowest cost, or what the usual spreads are for trading specific cryptos. As a customer, I was hoping for more transparency and clear information which was missing in my experience with this platform. It felt like they were more concerned with looking clever rather than actually being the best, simplest, and most cost-effective platform for their customers.
Cryptocurrency purchase
I had a really bad experience with the customer service at this place. I bought something and then had trouble getting my money back. I tried to get help from their support team, but it took ages for them to respond and when they did, they weren't very helpful. It was really annoying and left me feeling really unhappy with the service I received.
Easy sign-up process
The sign-up process was really easy and quick, which was great. I was happy to get a referral code that gave me a $25 reward for signing up as a new member. The website layout was simple to use, and I didn't have any problems applying the code when I registered. Overall, it was a really smooth experience.
Loophole in the system
I found a way to exploit a little mistake in the system and ended up getting a bonus from a promotion that wasn’t meant for me. It might be a bit sneaky, but hey, it’s every man for himself in the world of cryptocurrency, isn’t it?
Shady company
This company is a complete scam! They froze all of my funds and then had the cheek to ask me to transfer verification funds. I can't access my deposited money without making yet another payment. Honestly, they're nothing but thieves!
Money stuck, bad service
Mate, I've been trying to withdraw my money from this crypto place but it's been a right nightmare. They use some company called Plaid as their partner to send me a code, but that didn't work out at all. And don't even get me started on their customer service - can't even track them down, it's like they've vanished. After all that faff, they promised to do a wire transfer to my bank, but it's been ages and I've still not seen a penny. Seriously, it's so annoying!
Credit card fraud issue
I had a bit of a nightmare dealing with a dodgy charge on my credit card recently, so I had to get in touch with customer service at this company. It wasn't smooth sailing, though. I ended up waiting over 2 months before hearing anything back from them. And when I tried to ring the number on the back of the card, it was a dead end. Supposedly, they sent me a new card, but it's been 3 months now and still no sign of it. They first said it'd take 2 weeks, but now they can't give me any solid date for when it'll show up. It's pretty frustrating, to be honest. The lack of transparency and communication makes me question their professionalism.
High transaction fees
The platform charges really high fees for each transaction, which can seriously cut into your profits as a trader. This makes it really tough for new traders to make good money, because a big chunk of their earnings is being taken by the platform. On top of that, withdrawing money is a nightmare, with customers struggling to get SMS codes, making it hard for them to access their crypto funds.
Visa card transaction
I was really disappointed with this service I tried. I used my Visa card to buy something, but I didn't get any cashback like they said. And to top it off, the fees they took from my payment were really high, which shocked me. The fact that their customer service was also pretty poor just made the whole thing even more frustrating. I wouldn't advise anyone to use this service, to be honest.
Tried withdrawing money
I tried to withdraw my money but they kept saying they were working on it, complete lies! The customer service chat was a disaster, they just ignored me and ended the chat without assisting at all. It was such a waste of time, I was so frustrated!
Buy stuff with shiny coins
I just wanted to share my experience with this shiny coin app with you all. I purchased some neat items with it, but when I tried to sell them, the app randomly took away a bunch of my shiny coins. It was really disappointing because I was hoping to earn a lot of shiny coins, but I actually ended up losing some. I was pretty upset about it, like, why would they do that to me, you know?
Frustrating crypto wallet experience
This crypto wallet is a nightmare. Transactions are always delayed, especially when you need them urgently. It's like they purposely hold onto your money. I wouldn't recommend using it for any time-sensitive transactions or if you're into crypto gambling. The wait time for transaction confirmations is ridiculous, and the whole setup feels suspicious and corrupt.
Large transaction issue
I've made a big transaction on the platform and I've been trying to get a refund for 6 months now. I've been contacting customer support constantly but there has been no communication or transparency from their side. It's really frustrating and disappointing to see my concerns being ignored for so long.
Review with most votes
A pleasant surprise
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