AnyVan - Overall Rating based on 123 reviews
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This was the first time I used Anyvan and was worried as moving house when you havecUSTOMER sRVICE pHONE NUMBER +1...8O5...301...7042
cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2 sold has deadlines and if you are late, it’s big time Headache. I needn’t have worried, they were on time , reaghjfgfgggg fg
Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
phone number +1.805.706.7466
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6cmbc
Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
phone number +1.8.0.5.4.2.0.3.0.0.8
Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8rfdf
This is stuff that they can’t sell or probably not even give away..
There only way to contact themcUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 with the problem is through their chat line, that’s a joke too! When scoring this, it will not let you keep it blank (which to me that would beMOVING HOME
I would seriously advise you NOT (would underline, bold and put in italics if I could) to use this lot. They were awful. Seriously, one of the worst experiences I have ever had dealing with any organisation, business or company.
DO NOT make the same mistake as I did with their Trustpilot score. It's inflated with "invited" reviews. Wish I had paid more attention. Read the bad reviews and you will see a definite pattern of incompetence, awful customer care, tardiness and daylight robbery. Also, DO NOT believe their responses to bad reviews on here. THEY DON'T CARE. Once you have paid them, that's it. They know moving is a stressful experience and take advantage of the situation! Please please don't use them. I was so stressed and upset by my experience and I am normally an incredibly relaxed easy going person. In fact, I never write reviews, but thought it was a moral duty to warn people about this lot.
Moving home is stressful and can be an emotional experience. This lot only add to that stress and anxiety. They turned up late twice. The first time they only sent one person to do a home move! This was after I had explained during the booking process that there was furniture like beds etc. to move. The sole mover arrived late on Sunday, took one look at what was to be moved and left!! Spent 2 hrs trying to get hold of their Customer Service team. Decided to change tactic and call their Sales team. Surprise Surprise, they picked up right away! They blamed me for not telling them it was a two man job even though I had told them I was moving furniture like beds and sofas. They refused to give me a refund! I had no choice but to rebook, which was another cost - by this stage I was totally packed, no internet etc. and I was moving out of rented accommodation that needed to be vacated immediately because my landlord was completing the sale of the property the next day. I had no time to find another company. The next day, the second team arrived. This time two of them, but once again late! Then when they got to my new home - an apartment block, they complained my apartment was too far from the van, which was parked directly next to my apartment building. They couldn't have parked any closer and my apartment building has multiple entrances and lifts!! The concierge suggested the best spot and route to my apartment. It was a few minutes walk from the van to my apartment.
There were some fire safety doors to navigate, but that surely is nothing new! Subsequently charged me an additional amount to unpack my things. Basically held me at ransom! At this stage I was fuming. I was promised a call back and a potential refund. Its been two weeks and no one has called. The person was Andy from their Day team. Wouldn't give me his second name. When you add up all my costs, including having to pay rent for an additional night at my previous place because of the debacle of sending one person to move furniture, I was out of pocket by nearly £750. If you want peace of mind during a home move and don't want to get ripped off by a completely unprofessional outfit, I suggest you hire someone else.removal
This is my first time looking for a moving company. Glad I had a very good experience. The driver and porter arrived on time, work quickly and carefully. They did the great job! The customer service is also very good and will respond quickly and patiently. Next time I will find anyvan again.
Delivery
I was impressed with AnyVan's efficient service and regular updates from the booking through to the delivery of the large items of furniture.
The advisor on the phone that processed my booking and the two removal guys were friendly, polite and highly professional.
The cost was very affordable and I would highly recommend them.Van hire
Top customer service, able to call and book to discuss finer points of delivery and items. We used Anyvan 3 times to move between Airbnbs during the summer (a few boxes/luggage and bikes) and they were communicative and friendly, both driver and online / telephone help (*thank you to Andy on phone customer services, super helpful!) Highly recommend for an easy, reliable and great value service.
removals
excellent service - punctual, efficient and polite, very happy and would recommend
AnyVan removal delivery service
Wow! Fantastic experience. Will definitely use Anyvan again the next time I need something collected/ delivered. I booked it online and the process was soo easy, quick and very affordable. The driver helped carry almost all my furniture pieces in my house, he was a big help. 5 star service all the way.
Transporting motorbike
After searching on-line for someone to collect a motorbike that i had bought and found AnyVan. The cost seemed to be competitive so i booked it. I was kept well informed prior to the job which was carried out efficiently. The driver Nathan unloaded the bike with care and even pushed it to where i wanted it. The only tiny criticism is that i wasn't contacted to say Nathan had collected it and was on his way with an approximate arrival time which on that day i was in all day. Maybe my fault because i could have tracked him but it wasn't a problem. All in all a good service.
Car delivery
I've ordered my new car to be delivered to my address. I've got very professional service at a reasonable price.
AnyVan
This was the first time I had used AnyVan and I can't fault the service. It was excellent. The booking was easy, the office staff are very helpful. They put your mind at rest about any worries you have. I thought the price I was quoted was very fair. It was approximately a 350 mile round trip and you are able to track the driver.
The driver arrived earlier than expected and he was very friendly and helpful. Even moving a heavy piece of fence so he good get my goods in.
I also noticed that my trike was securely anchored to the floor of the van and well covered.
I have no hesitation in recommending this company and would definitely use them again.ANYVAN
Very professional, great communication from start to finish able to track driver was really helpful. Arrived on time . Would 100% recommend and use again.
Car transport
Arranged transport of a car purchased online from Wales to Lincolnshire. Everything went smoothly from collection to delivery the next day, along with live tracking to see where my driver was. Very happy with the price I was quoted and was the cheapest found. All in all, perfect service from AnyVan and the driver who delivered my car, along with his young lad helping him…a great little team service! Thanks again, will definitely use again should I need a car moving.
Very user-friendly site, allowing changes right up to the last minute. Flexible and good value with the collection and delivery and incredibly helpful at the point of unloading and getting the goods to their destination. All round very good service.
Removals
Amazing service from start to finish - great communication, team were super careful and very helpful. Highly recommended.
Removals
Excellent communication from getting a quote online to the day we moved my father in law in to a smaller property. Very friendly when the company phoned to check details prior to the moving day and we could track where the van was on the removal day.
The van arrived promptly at the time arranged and the two young men efficiently moved all the furniture in to the van with no complaints!!
The price quoted was excellent value and I have recommneded the company to my daughter who is moving in March and she has already got a quote.
Would definitely use Any Van againRemovals
We bookesour removals through anyvan, which was suoer straight forward. Very easy to change and udate our list of items for removalas we packed more and more, also very easy to change the date which we had to do a coupme of times . Highly recommended
Removals
I used Anyvan to move my parents in to an extra care facility. They arrived within the allocated time slot and the communication was brilliant, they phoned to tell me they were on their way.
The two men that came were wonderful. I can't praise them enough. They were friendly and helpful from the start. They gave us tips on the best way to pack some of our items that weren't going on the van. They acted extremely professional and cared about our possessions. They helped to make a stressful event less stressful. They were really kind toy my elderly parents.
The price for the removal was really competitive.
I am so glad we used Anyvan and will definitely use them again if we ever move home. I can't recommend this company enough.
Review with most votes
Anyvan is great service to hav
Loved the services, I need ANYVAN lot of times while shifting. It is great service when you need some heavy shifting of big furniture, piano, bike or something like that. Read onBy: Tim Butler