Diamond Whites Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-05-31
Invisalign journey
I'm currently halfway through my Invisalign treatment and I have to say, I'm really lov...Read on
olivia

Most relevant negative review

  2024-05-16
Teeth whitening kit
What a total nightmare with this company! I wish I had paid attention to the red flags from other...Read on
Ella Carter

Review with most votes

  2024-04-24
Teeth alignment service
The digital scanning of my teeth was really good, giving accurate measurements for my treatment p...Read on
C. Patel

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    Invisalign journey

    I'm currently halfway through my Invisalign treatment and I have to say, I'm really loving it! It's pretty amazing to see how much my teeth have already changed in such a short time. The app that goes along with it is a real game-changer - it's fast, effective, and even reminds me when it's time to switch my aligners. The best part is, if I ever need to reach out to someone, I can easily do so through the app chat. So far, everything is going smoothly and I'm thrilled with my choice to go with Invisalign.


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    Teeth whitening progress

    I'm really pleased with how much my teeth have improved in the past 11 weeks of a 15-week process. The change in the colour of my teeth has been incredible, and I'm so happy with the results so far. The app they give you makes everything really easy to follow, which has made the whole process a breeze. It's been great being able to track my progress easily. I would definitely recommend their services to anyone thinking about teeth whitening - it's been a really worthwhile investment, and my confidence has grown loads thanks to how much better my smile looks. The customer service team has been amazing, always ready to help with any questions I've had about the process. They know their stuff and have been really supportive, without being pushy at all. That's one of the main reasons I went with this company over others offering similar services.


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    Aligners purchase

    I went ahead and tried out some aligners for my teeth from this company, and I must say, it was definitely the best choice I've made. My teeth are looking straight now and I've been getting loads of compliments. Jake was top-notch in terms of customer service throughout the aligner process. He was quick to answer all my questions and gave me all the details I needed. To wrap it up, I can't recommend this company enough to anyone thinking about getting aligners.


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    Teeth whitening kit

    What a total nightmare with this company! I wish I had paid attention to the red flags from other customers. The customer service is absolutely shocking - I've tried everything to get in touch with them but heard absolutely nothing back. It feels like they've just taken my money and vanished into thin air. Definitely steer clear of them!


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    Invisible aligner purchase

    I've just finished my invisible aligner treatment, and I have to say, it was a really easy and convenient experience. I could do it all from home, which was great. If I had any questions or worries, I could easily chat with someone and get everything sorted. Overall, I'm really happy with the service I received.


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    Retainers purchase

    I've just finished my treatment with the retainers from this place and I have to say, I'm really chuffed with how it all turned out. It's been a couple of months now since I started wearing them every night, and my teeth are looking fantastic. If you just need a little tweak, I can definitely recommend this place. I am absolutely loving my new smile!


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    Teeth alignment service

    The digital scanning of my teeth was really good, giving accurate measurements for my treatment plan. The dental nurse I was with was very professional and knew a lot, she helped me understand each part of the teeth straightening process. Salina, the staff member I spoke to, was not only nice but also really good at her job, which made my time at the clinic really enjoyable and successful.


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    Teeth aligners purchase

    I bought some teeth aligners from this company recently and to be honest, I haven't been very happy with how things have turned out. I shelled out quite a bit of money but my teeth are still not as straight as I'd hoped. I've raised several complaints but all I've got back are dismissive responses that don't really tackle the main problems. So now, I'm on the lookout for other options to fix this mess. All things considered, I'd recommend you think twice before buying anything from this company.


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    Invisalign treatment progress

    As I'm getting closer to finishing my Invisalign treatment, I have to say it's been a really great experience overall. I'm currently using my tenth aligner, and the change in my teeth has been really impressive. At first, I was a bit unsure about getting Invisalign, but everything has gone really well without any issues. The app that comes with it has been really useful too, providing quick and easy support whenever I've needed it. I'm really happy with the results - no pain, no problems, just perfect teeth. I've already told my family and friends about it and will definitely keep recommending it.


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    Invisalign clear aligners

    I've been a customer for ages and have had a lot of trouble with my Invisalign clear aligners. They started off okay, but then they kept breaking and not fitting properly. I've had to get rescanned twice and given new aligners, but now I'm on my 4th set and still waiting for an appointment to get the attachments put on my teeth. The company's communication and follow-up has been really disappointing. I haven't had aligners since October last year, so whatever progress I made has been lost. I really hope they start addressing my concerns or at least give me a refund so I can go to my regular dentist for treatment.


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    Refining aligner scan

    I recently finished my first year using aligners and I have to say, I'm pretty happy with how things have turned out. But you know what, I did run into a few problems with my first set towards the end not fitting quite right, so I had to get some refining aligners. That whole process was a bit annoying because I had to go through all the aligners again before I could even get scanned for the new set. And then I had to wait 7 weeks for them to arrive, which was not ideal.

    But you know what, I get that this refining process is all part of the initial package cost, so I can't complain too much. It's actually nice to see that they're paying so much attention to make sure my teeth are moving the way they should before I move on to the retainer stage. The company has been really good at giving me feedback after my at-home scans, so it's been pretty easy to figure out what I need to do next.

    The aligners themselves have been pretty comfortable to wear, and I've definitely noticed a difference in how my teeth are lining up. When I went for my scan recently, I was really impressed by Selina, the dental nurse. She was so friendly and knew her stuff, and she gave me instant feedback and reassurance that more aligners would be on their way soon.

    Overall, despite the bumps in the road, I'm happy I went with this company for my aligner treatment.


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    Aligners purchase

    I recently bought a set of aligners from this company to help straighten my teeth. I've been using them since January and I'm now on the 12th set out of the 18 they provided. The aligners have actually been quite comfy to wear, and I've noticed some small changes in how my teeth are lining up. But, I was hoping for more communication and support from the company as I went along. Even though I've sent questions via WhatsApp, I haven't got very helpful responses, which has made me feel a bit uneasy. I'll wait until I finish my treatment to make my final decision, but at the moment, I'm a bit let down by the customer service.


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    Aligners purchase

    My time at Diamond Whites was a bit of a mixed bag. Selena was absolutely fantastic in terms of customer service and knowledge, but overall, I left feeling frustrated and let down. At the beginning, things were great and I was really impressed with the level of care I received. However, when it came to the actual results from the aligners, they didn't quite match up to what was predicted in the scan. I had to wait ages for a follow-up appointment, during which I had to make do with cracked aligners to keep my teeth in check.

    When the new aligners finally arrived, they had unnecessary attachments that didn't match the original scan. I raised my concerns, but all I got was advice to book another appointment, dragging out the whole process even more. It was only when I saw Selena that I found out about the issue with the attachments and now I'm waiting once again for a new set of aligners in the hope that they'll finally get my teeth to where they're supposed to be.


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    Invisalign aligners

    I recently got myself some Invisalign aligners, and I must say, the team I dealt with were absolutely brilliant. Selina was so helpful and chatty, which really put me at ease and reassured me about my choice. She didn't rush things and made sure to go through all the ins and outs with me, from what she recommended to the follow-up steps and how the aligners do their thing. All in all, I have to say I was well impressed with the service I got.


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    Alligners review

    So, I have to say, it was a bit of a nightmare trying to get my hands on my aligners after moving to Dubai. Even though I informed Dw about the relocation, it still took a while to sort things out. But I must give credit where it's due, the team kept me in the loop and made sure I eventually received them. I have to spill the tea and say that Dw really impressed me this week. My teeth are almost there, but not quite matching the smile promise yet. Worried they wouldn't take me seriously, I sent them some pictures of my current smile and they were quick to respond, advising me to go back three sets. When I confessed that the last two sets had broken, they wasted no time in setting up a new scan and possible refinements. Huge props to the team for their speedy and enthusiastic help in getting my smile right. I can't thank them enough! Thanks guys.


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    Aligners purchase

    I've been wearing my aligners for two weeks now and I have to say, things have been going really well. It took a while for the aligners to arrive in the post, but the customer service team at the company were great and sorted everything out for me. I had to go to see a dentist in Leeds for the treatment, and they were brilliant - made the whole thing super easy and comfortable.


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    Clear Aligners Treatment

    Honestly, I never realised how easy it could be to fix my teeth until I began my treatment with these clear aligners. I'm currently halfway through my treatment with a set for my top and bottom teeth, and I can already see a big change. The app they give you makes it really simple to keep track of how things are going and to stay in touch with my dentist. All I have to do is take a few pictures when the app tells me to, and that's it. If you're thinking about getting your teeth straightened, I really recommend giving this company a go.


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    Retainer treatment purchase

    The customer service at this place is amazing. They were so helpful in explaining everything about my retainer treatment and gave me all the info I needed. The retainers arrived promptly with clear instructions. I've now started the treatment and I'm sure it will work well.


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    Aligners for straightening teeth

    The people at the clinic were so kind when I had my scans and x-rays done. A lovely assistant rang me up afterwards and talked me through everything. Then the orthodontist gave me a call and addressed all of my queries. Now I have my aligners and my treatment has begun. I can already see my teeth starting to straighten, which is really exciting. The service was fantastic and getting the aligners was definitely a good decision!


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    Makes me more beautiful

    For years now, I have been suffering from crossbites because of the spaces between my teeth. I have tried using braces but makes me look weird. Anytime I laugh it's so obvious something is not right in my teeth. I found out about Diamond whites from my dentists. I requested a tooth corrector and I was asked to send a picture of how my teeth were which I sent with the teeth impression kit. I was delivered a tooth whitening pen and since I have started using this product for four months, I have seen a great change and now I can smile broadly and beautifully.


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