Just Travel Cover Reviews
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Online purchase of annual cover
I bought a yearly travel insurance policy for me and my wife online not long ago. But, when I was filling out the application, I realised I forgot to put in our health details. Worried about what might happen because of this mistake, I got in touch with the customer service team for help. I was really impressed with how knowledgeable and helpful the representative was. They walked me through what I needed to do to update my application. Thanks to their quick help, we managed to add the health information we needed and finish our purchase. It just goes to show, it's always better to be safe than sorry with travel insurance.
Renewal policy purchase
Last year, when we were on holiday, my husband had a medical emergency, and luckily our travel insurance at that time covered everything. Recently, I had to renew the policy and was really happy with the service I received from Danielle. She was super friendly, polite, and patient, and helped us find a new policy that fit our budget and included all the necessary coverage. She even made sure to double-check all the medical details with the underwriters. Thanks a lot, Danielle! We've already told loads of our friends about this company and will definitely keep recommending it.
Single trip insurance policy
I was told about this company by ROL cruise experts and I have to say I was really happy with the service I got. Buying a travel insurance policy for me and my husband was easy, especially when it came to answering medical questions. The prices were also really good, beating another quote I got. The staff were friendly and helpful all the way through, which made me feel confident in choosing this company. The real test will be if we have to make a claim, but for now, I'm pretty happy with how things have gone.
Quick and thorough explanation of all the travel insurance options.
I had a chat with a lady who was really patient and thorough, she went through all the details with me, talked about costs and various options. I felt like she genuinely listened to my concerns, especially because of my existing health problem. She didn't put any pressure on me, and made sure to explain every step clearly during our phone conversation. It turns out, I was referred to this company by a person from Cruise 1st, and I'm really grateful I followed their suggestion!
Travel insurance for ongoing medical condition
I was really relieved when I found a travel insurance company that agreed to cover me for my trip to Canada, even though I have an ongoing medical condition. Lots of other insurers had said no, but Just Travel understood my situation and gave me a policy that made me feel much better about my trip. I'm really thankful for their help and empathy.
Fair pricing for comprehensive travel insurance
I just bought travel insurance from these guys and it went pretty well. The first quote they gave me missed out on a health problem I mentioned, but after getting a second quote with all the right info, I managed to get a policy for me and my wife without breaking the bank. It was simple and fast to input all the details, but I'd suggest making sure everything is spot on before you agree to a quote to make sure it's all correct.
Go Extra Cover Silver purchase
I’ve been using the Go Extra Cover Silver product for the last three years and I really think it's a great choice. The benefits might not be as many as some other big companies, but it costs a lot less. The staff there are always so helpful and know their stuff, which I really like. I’ve tried other providers but I keep coming back to them because they’re reliable. All in all, I’m happy with the service and I’ll definitely stick with them in the future.
Hassle-free purchase
I had a chat with a customer service rep who really helped me out big time. He was dead friendly and down to earth, but he also knew his stuff. I liked that he didn't use any fancy jargon or treat me like I was clueless. It was obvious he knew what he was talking about. It was such a nice change from the usual distant exchanges I have with online or phone services. Speaking to a real person instead of a robot or pre-recorded message is always a relief.
Quick and efficient service
I never thought getting insurance could be this easy and stress-free! Just Travel Cover really did make buying travel insurance a piece of cake. Their customer service team wasn't just kind and helpful, but they also went the extra mile by providing different choices and recommendations to personalise the policy for me. I've been with them for a good few years and honestly, they always make sure to take care of everything without any hassle.
Travel insurance
When it comes to buying travel insurance, I really appreciate being able to speak to someone who knows what they're talking about and takes the time to explain everything properly. Just Travel was brilliant - they gave me great customer service, answered all my questions, and made sure I understood all the policy details. It was also handy to get all the info by email, so I could have a good look through it in my own time.
Travel insurance policy
I bought travel insurance from this company recently. Although the prices at the start looked good, the coverage and claiming process were really disappointing. The policy is actually backed by a different company, which made things confusing and complicated when I needed to use it. Dealing with the claims was a real pain and took up a lot of my time. Based on my experience, I wouldn't advise others to use this service.
Recent Policy Purchase
I bought a policy not long ago and I was a bit confused when I got a request to review it with the wrong name and policy number. This mix-up has made me a bit worried as I only recently got the policy from you. I really hope this mistake won't mess up how my policy is dealt with or any future messages from your company. It's really important that customer details are right so that the service runs smoothly and efficiently. I believe this problem will be sorted out quickly to stop any more mix-ups or hassle.
Competitive pricing and easy purchase
The prices were really good and there were loads of choices depending on what you need and how much you want to spend. I managed to buy the insurance I wanted quickly and all the paperwork was sent to me immediately via email. I haven't needed to make a claim yet, so I can't say much about that, but overall, I'd give it five out of five!
Quick phone call and efficient application
I gave them a ring and they answered really quickly, which was nice. After that, when I applied for what I needed, they sorted it all out in no time. The price was pretty good as well.
Caribbean cruise travel insurance
I recently booked travel insurance for a 2-week Caribbean cruise through this company. Everything seemed fine until my wife developed a medical condition and I was informed that I would need to pay extra to cover it. I found this really frustrating because the whole idea of insurance is to protect you in such situations. When I looked back at my previous insurer, who covered us without any additional charges, I felt let down and misled. It looks like Just Travel is more focused on profit rather than actually supporting their customers at critical times.
Quick purchase
I just bought something quickly but forgot to register. I really wish there was a way to put in my flight details when I was buying it to make everything easier.
Easy navigation, repeat customer
I really liked the website - it was so easy to use! I found the cover I needed quickly without any problems. I've used this service before and I'll definitely be using it again in the future.
Easy purchase, pre-existing conditions covered!
I'd been searching for days to find travel insurance that would cover my existing medical conditions. I was so relieved when I finally found one that covered everything without any excess and was actually affordable. The service was top-notch, and I would definitely recommend it to anyone in a similar position.
Travel insurance for myself and family
Our experience with this company was really good. The website was easy to use and simple, making it simple for us to input our medical conditions for screening. The pricing was much better than other options we had checked out, and this was a big reason why we decided to book for myself and my family. I would definitely recommend this service to anyone searching for travel insurance.
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