Babymoov Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more
Reviews (22)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Quick and easy shopping experience with Babymoov
One thing I would be forever grateful for is the fact that I met babymoov before i conceived. After the lockdown, when I was confirmed pregnant, I and my husband decided to start looking for places to get baby wears and accessories before the delivery date. We asked from friends and family where we could get a place to purchase them at affordable prices as my husband wasn't financially buoyant after losing his job during the lockdown. They all suggested various companies and online stores but I decided to make my own research and I came across baby move. It was there that I purchased pregnancy pillows and other baby products like baby pillows, baby bottle, feeding pillows, and many more. They have a good customer service as all my orders were delivered on time. I will surely recommend babymoov to other people.
Travel changing bag
I bought a travel changing bag from this company not long ago and was pretty impressed with it at first. But when it arrived, I saw that it was actually damaged. So, I got in touch with their customer service team, and they were really quick to help and sorted out a replacement for me without any trouble. The whole thing went really smoothly, all thanks to the excellent customer service, especially from Chloe. Now I'm happily using my new bag and I'm really happy with how good quality and practical it is. All in all, I'm pleased with my experience with this company.
Baby monitor receiver replacement
After using my baby monitor YOO Master Plus for 10 months, the receiver suddenly stopped working. I got in touch with customer support and I was actually quite impressed with how quickly they responded and how helpful they were. They sent me a brand new receiver and even threw in a new battery for good measure. I did run into a few problems trying to pair the new receiver at first, but thankfully the customer support team were there to guide me through it with clear instructions. I really want to give a shoutout to Chloe for being so patient and supportive every step of the way.
Nutribaby 4 in 1 food prep
This product is amazing for weaning your little one. It's like a jack-of-all-trades with a blender, steamer, food warmer, and defroster all in one handy machine - perfect for us busy parents. It's super easy to use and clean, which makes preparing meals a doddle. But, when my little one managed to break the blender handle, the customer service team really came to the rescue. Chloe was an absolute star, she was so helpful and sorted the problem out in no time at all. Massive thank you to Chloe for being such a superstar!
Great customer service experience
Chloe was absolutely fantastic! She really helped me out with a problem I had, and sorted it all out in no time at all. It's not often you come across such friendly and efficient customer service these days, but she really went the extra mile to make sure I was happy. I would definitely suggest this company to anyone, purely because of the amazing service I got from her.
Replacement package
The customer service was really quick and helpful. Chloe was an absolute star when it came to sorting out my lost package. She replied to my questions super fast and made sure a replacement was sent out straight away. I was really impressed with how efficient and professional the customer service team was.
Helpful customer service
Great products and excellent customer service. I've been using their handy care monitors for quite some time now, and they are just fantastic. They are easy to use and low emission, which is perfect for my baby's safety. I recently had a problem with one battery not charging, but their customer service team was really quick to help and sent a replacement battery straight away. This saved me from having to buy a whole new monitor set. I'm really happy with the products and the whole experience with this company.
Quick delivery, good customer service
I've just bought something and I was really pleased with how fast my order arrived. The customer service was also really good when I had a problem with my order. They had a deal where you could get some free stuff if you spent a certain amount, but I forgot to add them to my basket. The customer service team sorted it out quickly and sent me the things I missed. I'm happy with how everything went and I'll definitely think about ordering from them again or telling other people about their service.
Replacement part request
I was really pleased with how quickly I got a reply to my request for a replacement part. It was the day after a bank holiday weekend, and I was a bit worried I might have to wait longer. But Chloe was really efficient and kind in handling my request, which made things simple and stress-free. She said a new monitor would be on its way to me by the end of the week, which was great news. I can't wait to start using the product again soon. All in all, I'm one very satisfied customer.
Steriliser purchase
I recently bought a steriliser from this company and I must say, I had a really good experience. Chloe N, who works in customer service, was so helpful and quick to sort out a problem we had, even though it was a bit of an unusual situation. She was professional, friendly, and really understanding. The steriliser itself is reliable and seems to be good quality. All in all, I'm happy with what I bought and the service I received.
2 in 1 maternity pillow split
I bought a 2 in 1 maternity pillow, but it split after only 10 weeks, which was really disappointing because it wasn't cheap. I got in touch with customer service and they basically just told me to sew it myself, which I thought was a bit poor service to be honest.
Faulty Babymoov swinger product
I had a big problem with the Babymoov swinger I bought because it stopped working soon after I got it. When I reached out to the company for help, I had a lot of trouble with their customer service. They sent the wrong replacement part twice, which meant the issue dragged on without being fixed. I felt really let down and annoyed as a customer, especially since I spent a lot of money on the product. I definitely wouldn't recommend buying from this company after my bad experience.
Baby monitor purchase
What a total letdown! I bought a baby monitor not long ago and I've got to say, I'm really disappointed with it. The camera controls are all back to front, which is so annoying. On top of that, the sound is so low that I can't hear a thing. When I tried to get help from the company, they were useless and wouldn't do anything to fix the problem, even though I only got it 2 months ago! They basically expected me to magically know it was faulty without even trying it out. It's just crazy and a complete waste of money.
Unwanted gift purchase
I bought something from this company that I didn't really want as a gift, but returning it was a breeze. All I had to do was show my proof of posting receipt from the post office and they gave me a full refund without any fuss. It was a really quick and easy process, and I was impressed with the level of customer service they offered.
Baby carrier
I was looking to get a baby carrier for my new sibling, so I decided to have a look at this website. I sent them an email with a few questions, and Chloe was fantastic. She got back to me really quickly and assisted me in picking the perfect carrier. I placed my order, and it arrived in no time at all. I'm absolutely delighted with the service I got!
Received only one item instead of two
I ordered two items but only received one! I tried contacting them everywhere but didn't get any response. Later on, I found out that they claimed to have delivered both items, but I only received one. It's really frustrating!
Super helpful and quick response
They were really friendly and made sure to keep me updated on my order, even when there was a slight problem with stock. Chloe was brilliant to work with.
Not getting my order for 3 weeks
I ordered something online over three weeks ago and it still hasn't arrived. I've emailed customer service but all they keep saying is they'll contact the logistics team. I even tried to cancel my order and get a refund, but they just keep saying the same thing. I'm getting really frustrated, I don't think I'll ever purchase from this website again.
Accidentally ordered wrong item
I recently bought something from your website and I made a mistake, I ordered the wrong item by accident. But, the customer service lady named Chloe was super helpful. She answered all my questions and sorted out the right item for me. I really appreciate her quick and efficient help.
Review with most votes
Quick and easy shopping experi
Read on