All reviews of Ward
Review about: The Watch Hut
Watch ordered for wife's birthday
I bought a watch for my wife's birthday from The Watch Hut. The whole ordering process was really simple and straightforward on their website. However, I've had some problems with the delivery through the courier service, evri. The watch was sent out on time but it looks like it's been sitting at the evri warehouse for days now. I got in touch with The Watch Hut customer service for help, but I was a bit let down to find out that they couldn't really do anything until 10 days past the expected delivery date. Because of this hold-up, I'm thinking about ordering from a different shop and maybe sending the watch back to The Watch Hut if it does eventually turn up.
Review about: Zooplus
Dog food and toys
I recently ordered some dog food and toys from Zooplus, but to my disappointment, my order was cancelled because the items were out of stock. What really frustrated me was that Zooplus didn't even bother to let me know about the cancellation. I had to find out myself when I logged in to check on the order, and that's when I saw that it had been cancelled without any notice. The lack of communication was really disappointing and left me feeling unsatisfied with the whole experience.
Review about: Modlily
Swimsuit Purchase
I bought a swimsuit online not long ago, and I must say, I was truly let down by what arrived. It was way smaller than I thought it would be, and to make matters worse, it was all stained when it got to me. When I got in touch with customer service to sort it out, all they offered was a tiny $10 refund. It felt like they were just mocking me, especially considering that the refund didn't come close to covering the cost of the swimsuit or the disappointment of getting something stained and not the right size. Needless to say, I won't be shopping there again.
Review about: Metrofone
Got accepted for a phone contract
Oh my gosh! I can't believe it! I got turned down by all those other phone companies, but then I gave this one a go and they actually said yes! Now I've got a brand new phone and I'm absolutely delighted. Hooray!
Review about: Hawkers
multiple items
This place is a joke. I bought a few items and had to return them within a week because they were rubbish. But guess what? They're now refusing to give me a refund and have gone silent on my emails. What a bunch of clowns. Don't waste your money here, folks.
Review about: Joseph Turner Shirts
Excellent quality clothing, great fit, decent prices
I always come back to this company because their clothes are top quality, they fit me perfectly, and the prices are reasonable. I've been a loyal customer for years and they have never disappointed me. If there's ever a problem with my order, their customer service team sorts it out quickly and without any fuss. It's always a pleasure dealing with them.
Review about: PAGAZZI
Lighting fixtures
I popped into the shop the other day to get some lighting fixtures, and I've got to say, I was really impressed with how helpful the staff were. They took the time to show me different shades and bulbs, which helped me figure out what would work best in my home. Even though I couldn't make up my mind at first, they were patient and really flexible the whole way through.
Review about: Online Carpets
Samples, right size order, on time delivery, local carpet fitter, second purchase, bathroom flooring
I requested a few free carpet samples to be totally certain I was choosing the right one. After confirming, I placed an order for the correct size and it arrived promptly. I managed to find a carpet fitter quite easily and it turned out to be more affordable than my usual store. I was so pleased with the outcome that I ended up purchasing another carpet for a different room. Now, I'm considering getting some bathroom flooring from the same place too!
Review about: Barker and Stonehouse
Sofa and sideboard
The whole process was great, from ordering right through to delivery! The delivery guys, Peter and Mehmet, were amazing - like real superheroes moving my sofa without any hassle. They even tidied up after themselves, absolute legends. The sideboard I ordered was ready assembled, which was fantastic. I'll definitely be returning for more bits and bobs!
Review about: Jewellery Maker
Earrings and necklace set
I really like this shop for buying jewellery-making supplies. You can place an order over the phone or online, and the staff there are really friendly and know a lot about making jewellery. You can give them a call to order anytime, day or night. The items they sell are top-notch quality, so you can create some really beautiful jewellery with them.
Review about: cuddlybeds
Bed and delivery experience
I recently got a bed from Cuddly Beds, but there was a bit of a problem with the delivery when the courier just dumped it at a neighbour's house without asking for a signature. We had to lug the bed all the way back home, definitely not ideal for a good night's sleep! So, I reached out to Cuddly Beds through their chat on a Saturday evening, and they actually called us to say sorry for the courier mix-up. They even gave us a partial refund to make up for the hassle.
Review about: My Car Check
Payment issue
Like many others, I recently had money taken from my account for a subscription I never agreed to. When I contacted the company, they refused to give me a refund at first. I explained that their website was unclear and led me to believe I needed their services. Only when I threatened legal action and got my bank involved did they agree to a partial refund of £39.90. It took a lot of persistence on my part to push for the full refund of £79.80. After some back and forth, they eventually promised that the whole amount would be refunded within 7 days. Keep fighting, and you might just get your money back in the end.
Review about: Ink Factory
Quick delivery, reasonably priced inks
The Ink Factory is always spot on with their speedy deliveries and budget-friendly inks for my printer. I tend to get third-party inks for my Epson printer from them, and they've never let me down. The inks always do the trick in my printer, and I'm really happy with my buys from Ink Factory. Thanks a lot!
Review about: Original Penguin
Multiple shirt purchase
I had a bit of a nightmare trying to send back an item from my order. I had got a few shirts, but sadly, one of them didn't fit right. When I tried to send it back, it was a real struggle. After a lot of faffing about, I was told I'd have to fork out $6 to return it by post. It really got on my nerves and put me off completely. So I won't be buying anything from them again, that's for sure.
Review about: FairFX
Transfer funds assistance
I struggled to put money onto my card and couldn't reach the Live Chat. I ended up leaving a voicemail, and Katie from customer service gave me a call. She was so patient and friendly, guiding me through the whole process of getting funds onto my card just before my trip to France.
Review about: MP
Customer Service Experience
I spoke to this really helpful customer service agent called Jennene. She was so understanding, professional, and sorted out my problem super quickly. I was really impressed with how she dealt with everything and felt really happy with the outcome. I think it's definitely worth shopping from this company, especially with team members like Jennene who really go the extra mile to help customers.
Review about: Agora Cosmetics
Acne skin solution
I've been dealing with acne for almost three years now, and I've honestly tried so many different skincare products with no luck. Then a friend suggested I give this company's products a go. I've been using them for about six months, and I can honestly say they've made a huge difference to my skin compared to anything else I've tried before. I'm really thankful to have finally found products that actually do the trick for my skin. Thanks a lot!
Review about: Oxbridge Home Learning
Online course materials
The course materials they gave us were really good and I learned a lot from them. But I didn't like how we had to submit our work, it was a bit of a hassle especially if you're busy. I was also a bit let down by the lack of support from the company, which made the whole experience less fun. I probably won't go with them for another course.
Review about: Designer Sofas 4U
New sofa purchase
Buying our new sofa was so easy and stress-free. The website was really easy to use and we found the ideal sofa for our home quickly. The prices were reasonable, especially for the quality of the product we got. They kept us well informed about the delivery and the delivery man even set up the sofa for my wife while I was at work. The sofa and chairs we bought are not just stylish but also super comfy. All in all, we are really happy with our experience with Designer Sofas 4U.
Review about: Alyve
Personalized vitamins purchase
I have to admit, I was a bit unsure about trying out personalised vitamins at first. But, I have to say, I'm really happy with what I got. The bottle with my name on it is a lovely little detail and makes it feel more special when I take them every day. And can you believe it, they taste really nice too! That's a big win for me because I've had some pretty bad tasting vitamins in the past.
It's also super convenient having them delivered straight to my door - I can't fault that at all. Overall, I'm really pleased with my purchase and I'll definitely be ordering more in the future.Review about: Philip Morris & Son
Quick delivery, reasonable prices
Absolutely thrilled with my order, it arrived promptly and I was kept informed every step of the way. The prices were reasonable and I was really pleased with what I received. I'll definitely be returning and would highly recommend it to anyone.
Review about: Idealo
Office supplies purchase
I bought some office supplies from Idea and I was really impressed with the great variety of products they had on their website. It was quite easy to look through all the options, although there were so many choices that I did get a bit overwhelmed. But in the end, I managed to find what I needed and placed my order without any issues. The checkout process was easy and clear, which I liked a lot.
Review about: Pour Moi
Bras, Customer Service
I've got to say, the customer service at this place is absolutely brilliant. They sort things out fast and the staff are so helpful, it makes shopping here a total breeze. The bras that I bought are really good quality, and when there was a problem with one of them, they sorted me out with a replacement straight away, no fuss at all. I really like how efficient and professional the service is here. Thanks for making my shopping experience so easy and enjoyable.
Review about: Dealbuyer
TV purchase
I bought a TV from this website not too long ago and I have to say, I was really impressed with how simple and fast it was to place my order. The TV arrived without any delay and it's really good quality. I'm so happy with my purchase and I would absolutely suggest this website to anyone looking to buy a TV.
Review about: WorldRemit
Failed money transfer to Pakistan
I tried to send some cash over to Pakistan through your service, but I hit a bit of a snag. The person I was sending it to couldn't pick it up because there was an error with the link your company sent. I've tried a bunch of times to fix it, but no luck so far. I asked for a refund, but still haven't got it. The way your team has handled this whole thing has been really poor - there's been no clear communication or solution, which has left me pretty annoyed and let down.
Review about: Giulio
Valentino Trainers delivered fast
My new trainers arrived really quickly, like in just two days which is amazing, isn't it? They were completely brand new, not even a single scratch on them. The packaging was done really well to make sure they didn't get squashed in the post.
Review about: Impericon
Vinyl record purchase
I bought a vinyl record from this website the other day and I must say, the delivery was super quick and the price was really good. But, when I opened up the package, I found a big scratch on the first track. It's a bit of a bummer because it seems like a lot of records get damaged as soon as you take off the shrink wrap. I'm hoping I can get a new one sent out to me soon.
Review about: Fable England
Timeless and elegant pieces
I came across this online shop about a year ago, and I was really impressed by how lovely and well-made their products are. It's the kind of stuff that never goes out of style, and every time I wear something from there, I get lots of lovely comments. I've become a regular customer now and will definitely be buying more from them in the future.
Review about: VioVet
Specialised pet food purchase
I've just bought some special pet food from an online store. They always have the best prices for the things my pets need. The delivery was super fast, quicker than I expected. I'd definitely recommend this shop to other pet owners looking for special products.
Review about: Goodwin Smith
Ankle boots purchase
I recently bought a pair of nice ankle boots, expecting them to arrive the next day after paying extra for delivery. But 48 hours later, no boots. The company used Yodel for delivery, which just made me more frustrated. When I tried to cancel my order, I got an automated reply saying it could take up to 5 working days to hear back. This just shows they're not very efficient or concerned about customer satisfaction. It seems like they care more about making money than giving good service. I definitely won't be recommending them any time soon.
Review about: Siroko
Clothing items
I bought some clothes from this company and had to send them back because they were too big. But when I went on their website to sort out the return, my account didn't show the order, so I couldn't get a label. I tried emailing their customer service lots of times, but didn't get any help. All I got was one automatic reply that didn't even address the problem, and then I never heard from them again.
Review about: Barker Shoes
Formal shoes
I used to be a loyal customer of this shoe company for many years, always relying on them for my formal footwear needs. However, my recent experience with them has left me extremely disappointed. Living in the U.S. now, I decided to order a pair of formal shoes from their American website. The leather of the shoes I received was not only different but also of a noticeably inferior quality compared to what was advertised. This was a huge letdown for me as I had come to expect top-notch products from them. To add insult to injury, I discovered that in order to return the shoes, I would have to ship them back to England at my own expense. This was completely unexpected and unfair, and there was no guarantee that I would even receive a refund if I took this costly step. It felt like a betrayal of my trust as a long-time customer. It's frustrating to have to bear the additional cost of shipping back a product that was not as described, especially on top of the initial shipping fee I had already paid. This lack of customer support and apparent disregard for customer satisfaction really left a bad taste in my mouth. It seems that this company lacks a proper presence in the U.S. market and is not equipped to handle returns in a reasonable and customer-friendly manner. While I used to love their products, this experience has made me question whether I will continue to support them in the future.
Review about: Get Transfer
Last-minute cancellations
So, you know, some of the drivers were really great and got us where we needed to go on time, which was awesome, but the rest just let us down! They cancelled out of the blue and the company didn't bother letting us know, I had to figure it out on my own! I ended up arguing with one of them and they didn't even make an effort to sort things out. Another time, they tried to overcharge me for a replacement driver! Like, seriously, what's that all about?! I ended up finding my own driver last minute and it was loads cheaper, but now I'm still waiting for my refund of over €650! It's just not on, mate.
Review about: Help 4 Addiction
Compassionate and professional addiction support
I'm so thankful for the amazing help we got from Help 4 Addiction. When we were struggling and not sure what to do, the team really showed they cared. They guided us through everything with skill and empathy, giving us all the resources and info we needed to start our recovery journey. It was clear they really cared about us and wanted to help in any way possible. I can't thank them enough for all their support.
Review about: Spirits Kiosk
Incorrect Bourbon order
I recently ordered some Bourbon from Spirits Kiosk, but annoyingly, they sent me the wrong bottle. I've tried emailing them a few times to sort out a return, but I still haven't heard back from them. Their customer service has really let me down, so I won't be shopping with them again.
Review about: Tru Diamonds
Jewellery purchase
I bought some jewellery from this company recently and I have to say, I'm really impressed with how nice it is and how reasonable the prices are. The customer service team has been really helpful, giving me all the information I needed. The delivery was done by Royal Mail and it was reliable, I liked knowing when my orders would arrive and being able to track them. Now I own a few pieces of jewellery that I'm really happy with.
Review about: Living and Home
Barbecue grill purchase
I've had it with this shop, I'm never going back and I'll make sure my friends and family stay away too. The thing I bought came with parts missing and all battered up. And can you believe, when I got in touch with customer service, they had the cheek to ask me to fork out for the return postage! What a nightmare dealing with this online store, absolute rubbish.
Review about: BigBoys
Expensive coat purchase
Don't bother wasting your time and money at this place! I've been waiting ages to buy a coat from this store, just to be told over and over that they're still waiting on it to arrive. When I finally managed to get my hands on the coat, I was gobsmacked to discover that it was being sold elsewhere for half the price. And their so-called 'price promise' is laughable - they definitely don't have the best price around as they claim!
Review about: UKSoccerShop
Personalised t-shirt purchase
I recently bought a customised t-shirt from this company and I have to say, I was really impressed with how good it looked. The personalisation was spot on and it gave the t-shirt that extra special touch. I placed my order on the Bank Holiday Monday, the 27th of May, and to my surprise, it arrived in just 3 days. The fast delivery time definitely went above and beyond what I was expecting and I will definitely be shopping with them again. Overall, I am really happy with my purchase and the service I received from this company.
Review about: Travel Insurance 4 Medical
Affordable coverage
I was after some travel insurance that wouldn't cost me an arm and a leg, especially with my existing health issues. The quote I got was miles cheaper than what others were offering, saving me a good £250. But I was a bit surprised to see a price hike from last year, even though I hadn't been in hospital. I get that prices rise, but it was still a bit of a let-down. Getting the insurance was easy enough, and I've been pretty happy with the service so far.
Review about: Unineed
Skincare purchase
I recently bought something from this company for the first time, and I have to say, I'm really impressed. The process of placing my order was really simple and easy to follow, which I liked as I prefer shopping without any hassle. The service I got was excellent, with quick responses to my questions and a friendly approach from the customer service team. The prices of the products I bought were really good, giving me great value for my money. When my order was delivered, I was pleasantly surprised by how quickly it arrived and how well it was packaged to make sure it arrived in perfect condition. All in all, I had a fantastic experience and will definitely be shopping with them again.
Review about: MWQ Estate Planning
Estate planning
My parents and I had such a great time dealing with this place. The guy we dealt with, Alex, was so lovely and helped us get all the boring stuff sorted for our Wills and LPA. He made sure to answer all our questions and made sure we knew what was going on. It was a breeze and we felt well taken care of.
Review about: Origin Broadband
Broadband service transition to new provider
I just found out that my service provider has switched to Talk Talk without telling me first. My bills have gone up, their communication is vague, and I'm starting to think they're keeping things from me.
Review about: British Gas
Fixing broken boiler
The guys who came round to sort out our boiler were really lovely. They took their time to make sure everything was working properly and even had to pop back with a part because our boiler is pretty old. They were really nice and polite throughout.
Review about: Biomel
Gut and skin health improvement
I've been using this product for nearly two weeks now to help with my gut and skin health post-surgery. I've seen some big improvements in both areas in a short amount of time. And the drinks are really tasty, which makes them easy to have every day. Also, I've been really impressed with the customer service from the company, which is hard to find these days.
Review about: Biomel
High Fibre Vanilla product
I think this product is fantastic for overall health and has really helped me with my recovery from IBS. The customer service was really quick to help with any issues I had, which I was really grateful for. It's so easy to mix into smoothies or other foods, so it's really flexible and easy to use. Plus, it's super easy to digest, which is a massive bonus. All in all, I'm a big fan of this product and would definitely recommend it to others.
Review about: UK Breakaways
Blackpool and Haydock races
My family and I had a fantastic room just for us, overlooking the sea. It was really relaxing and everything was well organized. The coach arrived on time to take us to the races, and the driver was excellent at his job. The bar was really cosy with a beautiful sea view, and we had trams and buses conveniently located right outside our door. It was absolutely brilliant!
Review about: John Fowler Holidays
Llanrhidian Holiday Park review
I must admit, my time at that holiday park was a real mixture of emotions. The setting was wonderful, with great access to local attractions like the Brecon Beacons, which was a massive bonus for us exploring the area. However, as a family, we felt it didn't quite hit the mark when it came to keeping the kids busy. The place we stayed in was lovely and didn't break the bank, but we were a bit let down by the lack of activities for the little ones on-site. Thankfully, the hot tub was a lifeline, keeping the children happy when there wasn't much else to keep them occupied.
Review about: 24S
Fast international shipping, accurate products, great prices
Having used this site multiple times, I can honestly say their international shipping is incredibly quick and efficient. The products I get always match what was promised on the website, which is a big weight off my shoulders when buying online. The prices for what I buy are really good, so it's a no-brainer for me to keep coming back here. I'd definitely suggest this site to anyone wanting a trustworthy online shopping experience.
Review about: Kelsey Media
Magazine purchase
I bought a magazine from the website recently and had a really good experience overall. Before I placed my order, I got in touch with customer service and had a chat with a helpful lady called Daisy. She was very accurate and pleasant to talk to, which was nice. After I paid, my package was sent out quickly and got to Dutch Customs within a few days. But it took a bit longer than I thought to get from the customs to my house, about 10 days in total. Even with that delay, I liked the range of magazines on the website and found them interesting. I'll definitely be thinking about coming back in the future for more purchases.
Review about: Demon Tweeks
Tyre purchase for a car upgrade
I recently bought some new tyres for my car upgrade from Demon Tweeks. I placed the order on a Saturday evening before the bank holiday on Monday, and the tyres arrived promptly on Thursday. I was really impressed with how quickly they were delivered, especially considering the holiday delay. The pricing was competitive and I believe I got a good deal on them. While I didn't have to contact them directly, I'm sure their customer service would have been excellent based on my previous experiences. This wasn't the first time I bought from Demon Tweeks, and after this positive experience, I'll definitely be buying from them again in the future.
Review about: usmen
Fantastic product, affordable pricing
I'm really pleased with the product I bought from this company. It works really well and is even better than other similar products out there. The quality and effectiveness of this product really make it stand out. Plus, the price is fair and affordable, which is a nice change from other companies that tend to overcharge. I also like that I don't have to sign up for any subscriptions and can just buy the product at a good price.
Review about: Townsend Music
Pre-order albums
I was really disappointed with my experience with this company. I ordered two albums, one of which was a pre-release, hoping they would be delivered together. However, on the day of release, I found out that the in-stock album was no longer available and my pre-order was cancelled even though I had already paid. I had to keep chasing them up for the pre-order, which was annoying and took up a lot of my time. Their lack of communication and accountability was not acceptable. They didn't apologise for not securing the in-stock item, didn't explain why the pre-order was cancelled, and didn't acknowledge the long wait for delivery. The customer service I received was slow, rude, and not helpful at all, making me feel like they didn't care about me as a customer. Overall, I was left feeling disappointed and frustrated by this experience, and I wouldn't recommend this company to anyone.
Review about: Beer Hunter
Variety pack of craft beers
The craft beer selection at this place is really impressive. Every bottle was nicely displayed, showing off the quality of each one. The delivery was quick and they kept me well informed about my order. However, I think a few things could be better for an even better experience. Firstly, it would be great to use paper tape instead of plastic tape to seal the box for environmental reasons. Also, using smaller boxes for fewer beer bottles would be more practical. All in all, it was a great experience and I would definitely recommend this place.
Review about: Fox Racing UK
Shorts too short
The shorts I ordered from this place were meant to be a specific length, but when they arrived they were like, two inches shorter than they should have been. I sent an email to customer services to complain, but didn't receive a response for ages. After two weeks, I sent another email and still heard nothing. So, I decided to ring the number they provided, but no one picked up even after waiting a long time. I even left a voicemail, but no one got back to me. The whole experience was just really bad.
Review about: The Sports Edit | TSE
Recent order update
I recently ordered something from this online shop and I'm having some problems with the delivery. I've been charged for my order but I haven't heard anything about it being shipped yet. Usually, they're pretty good with deliveries so this delay has caught me off guard. I've tried contacting customer service for an update but I haven't heard back from them. I'm hoping my order will be shipped soon and that they'll do better with their delivery service in the future.
Review about: Sneakersnstuff | SNS
Quick delivery, helpful customer service
I was so pleased with how fast my parcel arrived, only within 24 hours. Although, I was a bit let down that the Halloween discount didn't cover the premium shoes I fancied buying. But the customer service team really exceeded my expectations by giving me a 10% coupon to assist me in my decision. All in all, my shopping experience with you lot was fantastic. Thanks a bunch!
Review about: MyFurniture
New Sofa bed
Wow everyone, I'm so excited! Just had my new sofa bed delivered and honestly, I couldn't be happier! It's seriously comfortable and looks so stylish, I'm over the moon that it's finally here! The delivery was really quick and the customer service team were fantastic, especially Jacqueline who sorted out my delivery dates for me. I'm absolutely thrilled with my purchase and will definitely be telling all my friends and family about it. Thank you so much, I really appreciate it!
Review about: Origin Broadband
End of contract and change of supplier notice
I recently finished my contract with my internet provider and decided to switch to a new one. I made sure to tell them about it well in advance, by phone and email. However, at the end of the month, I got an invoice showing they hadn't actually made the change. I contacted them, and they said they'd sort it out and send me a confirmation, but I never heard back. Despite sending several emails reminding them about my switch, I still didn't get a reply. It's really disappointing to see a company that used to be good at their job and offer fair prices mess up so badly when it comes to communicating and looking after their customers.
Review about: LoveSilver
Customized jewellery
It was my parents 50th wedding anniversary coming up and it was a course for celebration. We all love jewellery in the family which I believe we copied from the parents. So one of the ways I personally wanted to make the occasion memorable was to create custom jewellery for all, starting from dad and mom to the grandchildren. It was interesting concept aimed at making everyone shines that day. LoveSilver actually got the deal to create the necklaces and pendants. Although I felt I could be disappointed by failure to deliver on time or delivering not good quality products, but good to see that LoveSilver customized the jewellery to fit the desire and descriptions as well as delivering on time and everyone was happy putting on theirs during the day.