Bargain Fox Reviews
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Reviews (29)
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Jeans with holes
So, I bought these jeans with holes from this store and I was really excited when they arrived quickly. However, when I opened the package, the jeans were not what I had hoped for. Adding to that, there were some scary warnings about them being harmful. I attempted to return them, but it took a long time to get a return label. And now, I've been waiting for a long time for my refund, and still nothing! So yeah, it was not a good experience at all.
Dress up wigs for a child
I loved the wigs I discovered for my dress-up games! They were just the right size for kids, which was difficult to find on other websites. The prices were pretty reasonable as well.
Kids costume
I'd never even heard of this company before, so I was a bit unsure about it 'cos their prices were so much lower than everywhere else. But, when the costume arrived just a few days later, I was pleasantly surprised. There were about 6 pieces in total, including a really sturdy belt and the quality was absolutely fantastic. My daughter absolutely loved it, so I'll definitely be coming back here to shop again.
Trainers
I bought some trainers from here and they were really cool! But then I noticed a small issue with them. I got in touch with Bargain Fox and they sorted it out really quickly, now my trainers are perfect!
Broken Christmas gift
I bought a Christmas gift from this shop and when it arrived, it was broken. I got in touch with them, sent over some photos, and they said they'd give me a refund, but only as store credit! Most places usually have a longer return period for Christmas presents, but not this one. They sorted out a return with DPD, but it's been 2 weeks now and still no sign of my item or my store credit. Really disappointed with the customer service, not a great experience at all.
Cat brushes ordered, received heel socks instead
My experience with this company was a complete letdown. Despite their claim of having top-notch customer service, it was actually the worst part of the whole thing. I saw an ad on Facebook for three cat brushes and ordered them, but when my package arrived, I got three heel socks instead. I had to send photos and proof of their mistake, but even then, they messed up my replacement order and sent me more heel socks instead of the cat brushes again. Dealing with them was a pain, and their customer service was unhelpful and unsympathetic. I did eventually get a refund for the cat brushes, but the lack of communication and the way they dismissed my concerns was really annoying. I'd suggest staying away from this company altogether.
Trendy mirror purchase
I recently had a really bad experience with Bargain Fox. I ordered a stylish mirror, but got one with flowers on it instead. It was completely different to what I wanted. When I tried to reach Bargain Fox by phone, I found out that both numbers didn't work. So, I sent them an email and 'Ken' replied saying the pictures on their website were just for show, not what you might actually get. I thought this was not helpful at all. In the end, I had to pay to return the wrong mirror. It seemed like Bargain Fox didn't care once they had my money.
Santa and snowman
The poles were different lengths and not uk plugs asked i requested to send it back all i got was still pending its a joke wouldn't buy from them again going to report them to trading standards
wall mounted handwash 304
wrong product sent ,then returned, then asked for proof of return, which i sent then nothing .they won't reply to my e-mails or resend the right product
Backpack
I ordered a Black backpack from them and when the item came it was Tan. I contacted them and since they will not exchange this wrong item for the correct one, you can only return the item and reorder it. I did this and when the second backpack turned up, it too was Tan and not the Black that I ordered. I have also returned this item. I will not order from them again. I now am waiting for them to refund both backpacks.
Review with most votes
Backpack
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