All reviews of Will
Review about: Nova Direct Breakdown Cover
European Breakdown cover
I recently bought European Breakdown cover for a one-off trip with this company. Unfortunately, when my car broke down in France and I got in touch with them for help, I was surprised to find out that I wasn't covered because I hadn't told them about my trip to Europe beforehand. It seems that even if you get cover for a single trip to Europe, you need to specifically inform the company about your travel plans, which I think is quite deceptive and a way for the company to get out of helping their customers. I wouldn't recommend this company for European Breakdown cover and would suggest going with a more reputable provider that is open and honest about their coverage policies.
Review about: Archiproducts
Kitchen appliances purchase
I recently bought some kitchen appliances from this company and I have to say I am really impressed with the quality. The items were exactly what was described on the website and they are working perfectly in my kitchen. The buying process went smoothly, with easy navigation on the website and a safe checkout. I liked how detailed the product descriptions were, they really helped me make the right choice.
Review about: Iris Fashion
Garden membrane with holes
I ordered some garden membrane with holes from this shop because I saw an ad on Facebook. But, I haven't received my order yet and I haven't heard anything about any delays. The fact that I haven't been updated or given any information is really frustrating and disappointing. I was hoping for better service from this company.
Review about: Not In The Dog House
Dog bed
I bought a dog bed from this company recently and I was really pleased with how good the product was. The website was easy to use and I quickly found what I wanted. Ordering was simple and I got a confirmation email straight away. The customer service team were really helpful when I asked about delivery times. I thought the price was reasonable for the top-notch product I got. The delivery was fast and the dog bed arrived in perfect condition. All in all, I had a great time shopping with this company.
Review about: MyMemory
Flashlight Lantern Torch and Car Charger
I've always had top-notch service and great value for money from this company. The torches I got as Christmas presents were really good quality and my grandsons really liked them. The USB adapter for the car is smart and strong, much better than the usual plastic ones. I'm happy with what I bought and will definitely keep coming back here for my tech accessories.
Review about: Tagdeal
Birthday gift order
I ordered a birthday gift for a family member on the 15th of April, but it hasn't arrived yet. I've tried to get in touch with customer service a few times, but no one has got back to me. I even emailed them twice, and they said the items would be sent out next week, but it's been four weeks now and still nothing has shown up. It's really not on, especially when they promised delivery in 10-14 days originally.
Review about: Kelsey Media
My cancelled subscription
So, you know, I had this subscription that I had to cancel because of some changes going on, and I was proper gutted about it. But then this lass called Daisy was, like, well helpful and got back to me about my cancellation dead quick and in a proper efficient way. I proper appreciated that, cheers Daisy!
Review about: Merlin Passes
Silver Merlin pass bought, availability no problem
Hey there! I've got the Silver Merlin pass and it's been absolutely fantastic! I've managed to book tickets for all the amazing places I want to visit every weekend right up until July. The only issue I've encountered is Cadbury World being fully booked on a couple of dates, but other than that, everything has been running really smoothly.
Review about: eFlorist
Fast delivery for birthday
The delivery arrived really quickly and right on time, which was so important for the birthday bash. The bunch of flowers was nice and fresh, just how it was explained. Overall, I was well pleased with the service and would definitely think about using it again next time.
Review about: The Online Clinic
Found what I needed
I'm absolutely blown away by this service. Managed to find exactly what I was looking for when everyone else had run out of stock. The replies were thorough and super quick. And to top it off, my order was delivered swiftly. Can't express enough how impressed I am.
Review about: The Sports Edit | TSE
Activewear
I had a brilliant time shopping for activewear with this company. The customer support team was so helpful and kept me updated with lovely emails. The clothes I got were top-notch and just like they were described online. The delivery was really fast, which I didn't expect. I would definitely recommend this company to anyone after stylish and practical activewear.
Review about: Beelivery
Online delivery for girlfriend
I was completely amazed by how fast and efficient this online delivery service is. I needed a quick way to surprise my girlfriend with some groceries, and this service really came through - delivering everything in just an hour! The best part is being able to order online and have it dropped off right at her doorstep. The quality of the items was great, and the delivery person was really friendly too. I'm definitely going to be using this service again, they've won me over as a customer for sure.
Review about: Feel Multivitamin
Collagen supplement purchase
I bought a collagen supplement from this company, but then found out I was pregnant and couldn't take it. I had to cancel my order and get a refund. The customer service team was really quick to help me out and make sure everything was sorted. They were so helpful and made sure I was looked after and got what I needed. I was really impressed with how much they cared about making sure I was happy.
Review about: Mastershoe
New replacement sandals
I've bought stuff from this company before and they've always been spot on - really reliable and quick. The customer service is excellent, and the prices are always good too. I got myself a shiny new pair of sandals from them recently and I'm totally in love with them.
Review about: Hogan
Shoe quality issue
I've been buying shoes from this company for over 15 years now, so I was really disappointed with the recent quality of the soles on five pairs of shoes. I sent photos to customer service and got in touch, but they refused to fix the damage and didn't even check the shoes properly for faults. It's sad to see a brand I've trusted for so long not caring about customer satisfaction. I won't be buying any more shoes from them in the future.
Review about: Gemporia
Malachite chunk
I recently bought a beautiful Malachite piece from Gemporia and I have to say, I am really impressed with how high quality it is. The carving and indents on one side make it look really unique and visually appealing, almost like it's floating when I lay it down. The craftsmanship and attention to detail in this piece are really outstanding, and I couldn't be happier with my purchase. Big thanks to the team at Gemporia for providing such a lovely and one-of-a-kind gemstone.
Review about: Unineed
Lost parcel refund
I recently had a problem with a parcel I was expecting as it got lost during delivery. After looking into it, Unineed gave me a refund promptly. It did take about a month to sort out, but I was really happy with the customer service from the company, they were very helpful. In the future, I think it might be a good idea for them to think about using a different delivery company to avoid this happening again.
Review about: Blinds Direct Online
2 blinds
I recently got 2 blinds from this company, and I must say I wasn't very happy with the experience. The blinds themselves do look good, but unfortunately, they're still not hanging up in my home. I placed the order on a Sunday and was expecting them to turn up by the following Friday, at the latest, but there was a delay in making them because some staff were off sick with covid. I get that things are tough at the moment, but what I can't forgive is the fact that the company didn't keep me in the loop. They call themselves a "Family run company", but they didn't bother to tell customers about the delay on their website or get in touch with us individually. I had to ring them multiple times and send emails just to find out what was going on. In my opinion, this lack of honesty and communication isn't on. I had to cancel the blind installation because they didn't show up when they said they would.
Review about: Christow
New phone case
I recently got a new phone case from this website and ordering it was a breeze! The website was really easy to navigate and I quickly found the exact case I was after. The price was also very reasonable, which put a smile on my mum's face. When my order arrived, I was pleasantly surprised to find that the case was even nicer than I had anticipated! I absolutely love it and would definitely consider shopping here again.
Review about: 1pMobile
ZTE phone with 1pMobile SIM
Setting up my ZTE phone with a 1pMobile SIM was really easy. I just unboxed the phone, popped in the SIM card, and watched a tutorial on YouTube to finish the setup. Even though I'm not great with tech stuff, I found the instructions simple to understand and managed to set it up on my own. The phone works perfectly with the 1pMobile service, giving me a good signal, so I can easily use it with my desktop computer. I'm very happy with how it turned out.
Review about: Evans Cycles
Cycling shoes
I bought some cycling shoes from this shop not long ago. The shoes themselves were really good and the price wasn't too bad either. But, the delivery service let me down. I paid extra for next day delivery because I needed the shoes in a hurry, but they didn't turn up until 7pm, which was too late for what I had planned.
Review about: Crosshatch Clothing
Ill-fitting jeans
The jeans I bought were really bad quality and didn't fit me well at all. I was so disappointed with how they looked and felt that I decided to return them because they were just not up to scratch. I definitely wouldn't suggest buying anything from this brand.
Review about: Heatable
Boiler installation
Wow, I have to say, these guys are absolutely fantastic! I decided to get a new boiler and they gave me a date for the installation. On the day, they actually texted me to let me know that the fitter would be showing up between 8am and 10am. The boiler and all the necessary parts actually arrived at my house at 8.20am, which was great, and the Gas installer, Shaun Mace, turned up at 9.30am. I offered him a coffee and he started working right away. Shaun worked tirelessly throughout the whole day and finished up in the late afternoon after going through everything with me. Overall, a really professional company - big thanks to them!
Review about: Lampoo
Luxurious pre-loved items
I recently stumbled upon this fantastic store with a really great team who are super friendly and offer really good prices on designer brands. It's now my favourite place to find luxurious second-hand items. I definitely suggest checking it out if you're looking for quality without spending a fortune.
Review about: John Henric
Men's underwear purchase
Don't bother buying the men's underwear from here - they all had holes in them. The blue ones were the worst, getting holes after only one wear. The quality was really bad, I wouldn't recommend them to anyone.
Review about: NA-KD
Large purchase lost in transit
I'm a regular customer and I had a bit of a nightmare recently - I bought something in a sale and it disappeared on its way to me. I was pretty gutted, but the customer service team were absolute stars. I got in touch and spoke to a guy called Christian. He really listened to me and gave me the choice of getting a refund or having the item sent out again. I couldn't believe how kind and helpful they were - it made a real impact on how I feel about the company.
Review about: Sky Parking Services
Meet and Greet airport parking
I recently gave the Meet and Greet airport parking service a go, and I have to say it was a breeze. The drop off spot was super close to the terminal, so getting there was a doddle with no hassle at all. The team there were dead nice and really switched on, and the office was spotless and looked after. I really liked being able to just hand over my keys and let someone else park up my car, it took a load off my mind for the trip. All in all, it was a top way to kick off and finish my holiday with this service. Cheers!
Review about: Apricot
Missing order
I wanted to talk about this company I bought something from, but it's a bit of a let down because I never got what I ordered. Despite getting confirmation that it was delivered, Royal Mail's tracking says otherwise. I've been trying to contact customer service using the online form, but I haven't heard back from anyone. It's frustrating that I haven't received my order or a refund, and the lack of communication is just making it worse.
Review about: Bad Monday
Design mix-up
I bought these really cool designs, but they sent me completely different ones that I didn't even like. What's worse is they're making me pay for the return shipping even though it was their mistake! I've been waiting ages for a reply from customer service. It's just not fair, you know?
Review about: Quiz Clothing
Clothing purchase
Even though the clothes I bought recently didn't fit me well, I have to say I was really impressed with the whole shopping experience at this store. The website was so easy to use, and ordering was quick and straightforward. Even though I was a bit let down by what I got, I'll definitely think about coming back here in the future because there are so many options to choose from and the prices are really good. Plus, the delivery was super quick and smooth, which was a nice bonus. All in all, I would definitely tell anyone looking for stylish clothes without breaking the bank to check out this store.
Review about: Surya Heating
Mirrorstone IR mirror for the bathroom
Absolutely brilliant company to deal with. They're quick to answer calls and emails, and their customer service team really knows their stuff when it comes to their products. I recently got myself a Mirrorstone IR mirror for my bathroom as it's always been a bit chilly in there, despite having underfloor heating and a radiator. The installation was a breeze, thanks to the handy template for screws. The mirror connected to Wi-Fi without any hassle and now it's all set for morning and evening use. The difference it's made in my bathroom is unbelievable - the cold is completely gone and now it feels cosy and warm. I can't recommend both the company and the mirror enough.
Review about: Offspring
Trainers purchase
My husband had been looking everywhere for these trainers, but they were sold out. We found them on this website at a much lower price than other stores. We saw some bad reviews, but we decided to give it a go. I'm really happy we did because everything went smoothly. The order was easy, and the trainers arrived in just 3 days. They were well packaged, so they came in perfect condition. Overall, I had a great experience with this retailer and no complaints at all.
Review about: Pouch
Online shopping with discounts
I came across this online shopping platform after watching a YouTube video and I have to say, I was really impressed. The whole process of downloading and using it on my laptop was super easy. What really caught my eye were all the discounts available on different products. It's a goldmine for anyone looking for a good deal. I've already told my friends about it and I'll definitely keep doing so.
Review about: AWD IT
GPU and PSU purchase
Despite a couple of issues with my order, like my GPU not being in stock and getting a EU PSU instead, the customer service from Finn and Matthew was really great. They sorted everything out quickly and made sure I got the right items without any more delays. Their professionalism and commitment to fixing things promptly was impressive. All in all, I'm happy with the service I received from the team at this company.
Review about: Lakeland Furniture
Faux leather bar stools
The fake leather bar stools weren't quite what we hoped for, as the finish around the arms wasn't great. I thought for the price we paid, it would have been better quality. But, the style of the bar stools was spot on, just what we were after. I did notice that other websites have similar leather bar stools for less money. Despite that, I can't complain about how quickly the delivery was.
Review about: Straight My Teeth
Teeth straightening treatment
They were great at first, but now they don't respond or answer calls. I'd recommend not using them and saving your money.
Review about: Vinterior
Vintage bookcase/display unit
I just wanted to say how great the service was from Vinterior. I had a few questions about the vintage bookcase/display unit I liked, and I was really pleased with how prompt and helpful their responses were. They not only answered my questions but also made sure I was completely happy with my purchase. The delivery was spot on time, and the bookcase/display unit was exactly what I expected. I'm really happy with my buy and would definitely suggest Vinterior to anyone after special and top-quality furniture pieces.
Review about: Secret Gardening Club
Seeds and gardening tools
Don't bother spending your money on that gardening club. The plants I ordered took ages to arrive, and when they did, they were in a terrible state - nothing like what I asked for. It was a total waste of time and money, and I'm shocked by their lack of quality control. I'd suggest steering well clear of that place.
Review about: Sunshine Mobile
Device and Service Plan
I've just bought a new gadget and service package from this company. Everything went pretty smoothly and quickly, but I'm still waiting to hear back about my application. I've done everything I needed to do, so I'm really hoping this will be my top spot for all things tech going forward.
Review about: Lightzey
Two light fixtures.
I bought two light fixtures from this company recently and it didn't go well. I found some worrying reviews online after ordering. I emailed them straight away on a bank holiday to cancel my order, pointing out their terms saying I could get a full refund. Despite emailing multiple times, they only replied later to say my order was already on its way from China. I reminded them of their own terms and conditions, asking for a refund, but still haven't got it sorted.
Review about: Alps2Alps
Ski trip transport
I just wanted to say that the service I received for my recent ski trip transport was absolutely top-notch. Right from when I booked it to when I actually got in the car, everything went really smoothly. The prices were fair, and the staff were super quick to respond to all my questions before the trip. The drivers were on time, really professional, and gave great service the whole way. I felt safe and really well looked after throughout the journey. I'll definitely be using this company again for my next ski trip to Europe. I highly recommend them.
Review about: Ego
Track order help
I shot off an email to inquire about tracking my order, and got a super speedy and helpful response from Angelique. She was absolutely amazing and got me set up to track my order straight away. Massive thanks to you, Angelique, for the top-notch customer service! 💕❤️
Review about: Christophe Duchamp
Stylish budget-friendly watch
This watch is absolutely amazing, it looks so stylish and functions perfectly. I really adore it. It's hands down the best affordable watch I've ever owned. I would definitely recommend it to anyone looking for a stylish yet budget-friendly timepiece.
Review about: Dandy Fellow
T-shirt purchase
The T-shirt I bought was just like the picture on the website, really good quality and perfect fit. The prices were reasonable, and the service was excellent. The delivery was quick and easy. It was a really good shopping experience overall.
Review about: Rieker
Shoes, good fit
I recently bought some shoes online and they fit perfectly! The website provided helpful information on sizing and the delivery was super fast. The shoes look exactly like they did on the website and they appear to be really well made. I'm really pleased with my purchase overall.
Review about: Interhome
Booking issue
The company's service was an absolute nightmare. We had a problem with our booking and were left stranded without anyone to help us. It took days to hear back, only to receive an email and phone number that didn't solve anything. The lack of communication made us really worried about our holiday, as we had no way to contact them in case of an emergency. On top of that, the check-in time from 4pm-7pm was extremely limited and inconvenient.
Review about: NA-KD
Delayed order confirmation and poor customer service
I bought something from this website not long ago, but I haven't got any confirmation email or order number yet. I've tried to contact them through email and social media a few times, but still haven't heard back from them. It's worrying because they took my money without confirming anything, so now I'm not sure if I'll even get the stuff I ordered.
Review about: Love Your Home
New sofa delivery
The delivery guys, Duncan and Joel, were just brilliant in getting our new sofa in through our small first-floor window. They were really professional and efficient, which made everything go so smoothly. We had a great experience with Ash on our first delivery a few weeks ago, so it's clear that this company really cares about providing great service. We're really happy with the fantastic service we got from Love Your Home overall.
Review about: Boots Appliances
Freezer purchase issue
I had a bit of a nightmare with the freezer I bought from Boots recently. It conked out after less than 3 months, and they couldn't fix it. When I rang up Boots customer services to get a replacement, I hit a load of problems. The first one they offered me was way bigger than my original, and I'd have to cough up an extra £120. The other options they suggested weren't really what I needed, and even though I mentioned I have a disability, they tried to fob me off with a freezer that wasn't frost-free, saying it wouldn't matter much. To top it off, they initially said they'd cover the cost of the food I lost when the freezer broke, but then changed their minds and said they wouldn't. So, after getting really fed up, I decided to just ask for a refund, but they said that would take a few weeks to sort out. And the whole collection of the broken freezer was a mess as well, with mix-ups and delays, leaving me without a freezer for ages. All in all, I was pretty disappointed with how Boots and their supplier dealt with everything.
Review about: MWQ Estate Planning
Will and LPA services
So, I went with my parents to get our will and LPAs sorted, and it was actually really cool. The guy Alex was really nice and explained everything well, even though I didn't understand half of it. Vicki was helpful with all the boring paperwork, and she always answered our questions quickly. Our LPAs got sorted out faster than we expected, which was great. And now we receive annual updates on our wills, which is useful I suppose. All in all, it wasn't bad at all!
Review about: Tropicfeel
Shoes quality issues
I bought some shoes from here not long ago and to be honest, I’ve been really let down by the quality. The first pair fell apart after only three months, with stitches coming loose and all sorts falling off. The replacement pair is now having the same issues, which is really annoying and just not on. It’s pretty clear that they need to up their game with quality control and where they’re getting their materials from, if they want to keep their customers happy.
Review about: Bargain Fox
Backpack
I ordered a Black backpack from them and when the item came it was Tan. I contacted them and since they will not exchange this wrong item for the correct one, you can only return the item and reorder it. I did this and when the second backpack turned up, it too was Tan and not the Black that I ordered. I have also returned this item. I will not order from them again. I now am waiting for them to refund both backpacks.
Review about: Shaw Academy
Graphic Design
I was very pleased for the ease in which I was able to sign up and take classes through Shaw Academy. I took Graphic Design which moved quickly but appropriately and gave a thorough run through of what we'll be learning. I'm only two classes in but already I can tell you its worth it. The only issue I had was joining the second class on my desktop but after support getting back to me quickly that is no longer an issue. Thank you Shaw Academy!
Review about: Jura Watches
Bell & Ross Watch
Fantastic range of products and payment options. The finance was quick and easy with great service from the team throughout my purchase. Watch arrived next-day and was packaged safely and securely.
Will be returning, thanks guys!