Calzedonia Reviews
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Cute Shop Visit
Yesterday, I popped into this awesome shop and was assisted by a lovely and attentive girl. I really appreciated how she looked after me. She mentioned that if I signed into the app for the first time, I could receive a 20% discount. The girl put in a lot of effort to help me with the app, but unfortunately, it just wasn't cooperating and she couldn't apply the discount for me. It left both her and me feeling a little disappointed. I just wanted to flag that the app didn't work for the discount, which wasn't down to me. Thanks a bunch!
Recently purchased items
I bought something from this company not too long ago and honestly, I was a bit worried at the start. They didn't send me an email to confirm that they had sent out my order, so I was a bit stressed about whether it would show up on time. But, to my surprise, it arrived in the post just a couple of days later. I was really pleased and impressed with both the company and the stuff I got.
Recent swimwear purchase
I don't usually write reviews, but I have to say me and my mate were so impressed with how kind and helpful the staff were. We only popped into the shop to check out the new swimwear collection and ended up buying four things. The service from Cristina (fingers crossed I remembered her name right!) was top notch.
Really awsome
I LIKE IT SO MUCH . The quality is good and really nice to try it. if you are looking for something which you hard to find Trying this one can help. They have the best beachwear a perfect for everyone and suit well to each type.
Faulty products
The customer service at this company is absolutely terrible. I've never seen such lack of care for customers before. I sent various photos clearly showing the problems with the products I got, but the responses I got were unhelpful and showed no desire to fix the issue. It's obvious that this company doesn't want to own up to their badly made products. I'm really let down and won't be buying from them again.
Online order return issues
I had a really annoying time trying to return something I bought online. The website wasn't working properly, it wouldn't let me put in my phone number and the complaints form just wouldn't take my email address. It seems like they're deliberately trying to make it hard for customers to return stuff. I hope they sort out this problem soon and make their service better. But for now, I wouldn't suggest buying from them.
Bought socks
The staff in the store were really unhelpful and had no idea what they were doing. They were so rude and couldn't even locate the item I was looking for. I'm so annoyed, I won't be going back there again!
Bathing suits
I was so excited to buy some new swimsuits from this shop - I've been a regular customer for ages and always enjoyed their stuff. But I've just had the worst experience. I bought something that was supposed to come with a free beach bag thanks to a promotion, but when I paid, the bag was missing from my order. I got in touch with customer service, and instead of sorting it out, they just blamed my browser needing an update which is ridiculous. It's just not on - if the bag was part of the deal, then I should have got it, no questions asked. I'm really disappointed in how they refused to take responsibility and fix this. It's definitely put me off this brand.
Online shopping experience
I recently placed an order and needed to return some items, but the whole process turned out to be a nightmare. I was expecting it to be straightforward, but it ended up being quite challenging. I completed the return form as instructed, but I never received a return label. I had to reach out to customer support, but they were not very helpful. Their response was generic and unhelpful, simply instructing me on how to return items and mentioning that they would inform the "appropriate team". It's already been a week, and I still haven't received my return label. Come on, sort it out!
Overpriced and Poor Quality
I've bought quite a few things from this shop, but I've been getting more and more disappointed with the stuff they sell. I mean, I recently splashed out a crazy amount on some tights, only for them to rip the first time I wore them. And those knee-high stockings I got in winter? Same story. It's so frustrating to waste money on things that can't even last one wear. I thought a high-end brand like this would do better, especially for the prices they charge. It makes me wonder if they really believe in their products or if they do refunds for situations like this. Their customer service definitely seems lacking in this area.
Online order cancellation
I ordered something online from this company and honestly the whole thing was a bit of a letdown. Once I'd made my purchase, I didn't get any kind of notification that my order had been cancelled. When I got in touch with customer support, they said the transaction had been flagged as fraudulent. But my bank had already verified all my details, and I'd even tried using Google PAY instead, but that didn't work either because their systems were outdated.
Christmas present letdown
Oh my gosh, you won't believe it, but I ordered this really cute Christmas present from an online store, right? So, here's the thing - it was supposed to come on time, like for Christmas, and you know what? It didn't show up! Now, I'm feeling so upset about it. The website is a total mess, and to top it off, they've been really unkind to me about the whole thing. And get this, everyone else I know who's ordered stuff from there is going through the same thing! So like, I'm not even being overly dramatic, it's a real issue. Ugh, I just wish I'd never even bought anything from them in the first place.
refund for defective bra
I wanted to talk about the bra I bought from this store - it's not great quality. I sent some pictures of it, and asked for a refund through a physical inspection, but they told me to go back online. Now they want me to come back to the shop for an exchange. I felt they weren't very understanding or caring about the hassle from my last visit. Could you please refund me for the faulty bra as soon as possible?
Tights purchase gone wrong
I recently bought 3 pairs of tights, but I ended up receiving completely different items instead. When I contacted customer service about the mix-up, they told me I had to pay for the return postage myself. There was no apology or offer of any compensation. It took a massive 2 months to finally get my refund after sending back the wrong items. The whole ordeal was a total nightmare and left me feeling really disappointed.
Online order with express delivery
I made an online order with express delivery recently, and it was so disappointing. My first order didn't arrive, and it took four weeks to get a refund. I decided to try again and paid extra for express delivery to my local post office. Despite paying more for faster delivery, my parcel wasn't even sent out on time. They said the warehouse was busy, but that's not a good enough reason to not deliver a service that I paid for. This whole thing has been really stressful and really disappointing.
Review with most votes
Really awsome
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