All reviews of scarlett
Review about: Thought Clothing
Cancellation and re-order
I placed an order at first but got worried when I saw some negative reviews online. I sent an email to cancel my order because I was concerned about their administration, but they got back to me quickly saying it was no problem to cancel. They reassured me that they were back to normal, processing refunds as usual. In the end, I cancelled my original order but still wanted one item, so I placed a new smaller order. I had to return the item because it didn't fit, but the return process was easy. Overall, even though I was worried about their past administration issues, my recent experience with them was good and I wanted to share that.
Review about: The Fine Jewellery Company
Ruby anniversary gift pendant
I got my wife a pendant for our ruby anniversary and she absolutely loved it! It's made of white gold with rubies and diamonds, and it looks really beautiful. Seeing her so happy with it made me feel really good about my decision.
Review about: Morphy Richards
Replacement of faulty appliance after guarantee
I have to admit, I was really pleased with the customer service I got from this company. When my appliance broke down just after the warranty expired, I was concerned about how much it would cost to fix or replace it. But Jessica's swift response and helpful attitude really stood out to me. She arranged for a replacement appliance without any fuss. It's great to see a company that cares about their customers even after the sale is done. Quality service like that is rare to find nowadays.
Review about: You Garden
Oleanders replacement
I recently purchased some plants from a company, and I have to say, they weren't looking too great when they arrived. It took a bit of back and forth, but I eventually managed to speak to someone and they sent me new plants that were in much better shape. It really helped to restore my trust in the company.
Review about: The Furn Shop
Mattress for daughter
I recently bought a mattress for my daughter from The Furn Shop and I'm really happy with the quality of it. I chose this mattress because of the great reviews and because it was a Best Buy according to Which. It was also the most affordable option I could find, and it turned out to be even better than I expected in terms of how comfy and durable it is. Since we got this mattress, my daughter has been sleeping much better and she loves how cosy it is.
Review about: Mint Velvet
Age-appropriate trendy clothing
I really like the clothing designs, they're trendy and suitable for someone like me, a 30-year-old mum. But, I had a bit of trouble when I was shopping. Firstly, I was quite disappointed to find that a lot of things I wanted were out of stock. Secondly, it was a pain not being able to read any product reviews on their website, I like to have all the info before deciding. And finally, not knowing what sizes the models were wearing in the pictures made it hard to figure out if the clothes would fit me properly when I bought them.
Review about: Blueground
Comfortable and well-maintained location
I recently visited the newly renovated place, and it's so lovely and peaceful, with lots of locals around. There are some great places to eat, coffee shops, shops to browse, a big supermarket called Continente, and even a gym all within a five-minute walk. I had a really good time there, so I definitely recommend it and would definitely go back in the future.
Review about: Salontotal
Hair care products
The service at this salon was terrible. I bought some hair products online, and after waiting for 2 weeks, my parcel still hadn't arrived. I tried to get in touch with the company several times, and they kept giving me wrong information about my parcel being sent. The tracking number they provided didn't even work, and when I contacted the courier, they said they hadn't received the parcel at all. Even though I asked for a refund, the company still claims the parcel is with the courier. It's just not on.
Review about: Rent a Company
Car rental service
I hired a car from this company and I have to say, I was really let down by their lack of transparency and professionalism. No matter how many times I tried to get in touch, they just couldn't give me any terms and conditions or a contract to check over before I went ahead with booking. This made me doubt whether I could trust them and left me unsure about what I was actually paying for. It was so annoying because all the info I could find was on their website, but it just didn't give me the reassurance I needed.
Review about: CRAFTD LONDON
Chains purchase
I am really pleased with the chains I bought from this place - they are superb. They have gone above and beyond my expectations and are truly magnificent. I cannot wait to see how they hold up when I wear them. I got them as gifts to match some religious pendants, and I am sure the recipients will adore them as much as I do. The quality of the items is clear, and I am grateful for the effort and attention given to making them. Thanks for offering such great products to everyone.
Review about: Tyres.Net
New tyres for my bike
I ordered these tyres and was told they'd arrive in 3 days, but it's been over 2 weeks now! I mean, come on, that's not cool. I'm really disappointed about it. I definitely won't be ordering from them again.
Review about: Send-a-Cuddly
Cute cuddly toys
The teddy bears are absolutely adorable and really well made. My daughter is completely obsessed with them and won't put them down. The designs are so intricate and lifelike, it's almost as if they're real! And to top it off, the delivery was surprisingly fast - I was really impressed. All in all, a truly wonderful experience!
Review about: SPOTAHOME
Long term accommodation booking
I recently used a service to book long term accommodation in Rome and I have to say, I was really impressed with the service. The team was very friendly and helpful throughout the whole process. They responded quickly to any questions or worries I had, which made the booking really easy. They even made sure that the place I booked was just like the pictures and descriptions. If not, they would help me find a better option straight away. Their customer service was excellent and better than other booking sites. I would definitely recommend this service to anyone looking to book long term accommodation in Europe.
Review about: Supply and Demand
Cancelled order after 2 weeks
I placed an order on the 1st of December 2020 and waited patiently for over two weeks, but then I got an email saying they couldn't fulfil my order. I tried to contact them several times but heard nothing back, so I had to settle for a refund. It was really disappointing and left me feeling really let down. I later discovered that the brand is actually owned by a big sports retailer, which just made the whole thing even more annoying. I'd recommend others to avoid them.
Review about: AnyVan
Quick and Efficient Removal Service
I recently used a removal service and I have to say, I was pleasantly surprised at how smoothly everything went. Ordering online was really easy and I liked being able to track the driver. The driver was polite, helpful, and quick at loading and unloading my stuff. I was amazed at how fast and efficient he was, finishing the job in less than 20 minutes. The price was really competitive, so it was a great deal. Overall, I couldn't find any faults with the service and I would definitely recommend it to others.
Review about: Kelkoo
Fake PPC Traffic issue
I've had a real problem with Kelkoo lately. They've been sending fake PPC traffic to my site pretty suddenly which is obviously dodgy. I've let Kelkoo know about it and asked for my money back for the last few months. It's important for people to know about this kind of scammy behaviour and steer clear of Kelkoo and their affiliates to avoid getting caught out.
Review about: Guess
Online purchase refund process
I've had an incredibly frustrating time dealing with the customer service team regarding a refund for something I bought online. No matter how many times I've tried to sort it out, the responses I've gotten have been unhelpful and dismissive. The customer service reps have contradicted each other about when I can expect to get my money back, and it's left me feeling confused and unsatisfied. They've now told me it could be another 6 to 7 weeks before I see the refund, which I think is far too long for such a simple thing. Overall, I'm really disappointed with how I've been treated and would warn others to think twice about shopping online if they want to save time and money.
Review about: Fragrance Direct
Decadence perfume
I was over the moon to come across my beloved Decadence perfume by Marc Jacobs on Fragrance Direct at such a fantastic price! It had been discontinued, so spotting it on this website was a real win for me. The process of ordering was a breeze, and I found it very user-friendly, which added to the pleasure of the whole experience. The service was excellent, with speedy responses to any questions I had. The prices were really competitive and affordable, especially for such a hard-to-find item. When it came to delivery, my order arrived swiftly and in perfect condition. In short, my shopping experience on Fragrance Direct was absolutely brilliant, and I will definitely be returning for more goodies in the future.
Review about: Unineed
Reship of misplaced snail mucin order
I had a bit of a problem with my order of snail mucin from this shop recently. The product got lost in the post, but when I got in touch with them, they sorted out a replacement straight away. The snail mucin is really good quality and works wonders for my skin. I was really impressed with how well the customer service team handled the situation. They were attentive, understanding, and sorted everything out quickly. Overall, I'm really happy with both the product and the service I got from this shop.
Review about: ROOBBA
Bar stools for new kitchen
While on the hunt for bar stools for our new kitchen, we stumbled upon this company on social media. Initially, we were a bit unsure because there wasn't much info online, so we decided to shoot them an email. The founder's response put our minds at ease, so we took a leap of faith and placed an order for the bar stools. Throughout the whole process, Chloe from customer care was amazing, keeping us updated and making sure everything went smoothly. The stools arrived on time and in top-notch condition, all thanks to the fantastic couriers employed by the company. The quality of the stools blew us away - they're absolutely gorgeous, solid, and incredibly comfy. We'd definitely recommend this company to anyone in need of top-notch furniture.
Review about: DriveDen
Dog guard purchase
This dog guard has been brilliant for me! I found it really easy to order and it arrived really quickly. It was so simple to fit into my car and it fits perfectly, just like it said it would. Now I don't have to stress about my dogs moving around in the car, they stay put where they should be.
Review about: Calzedonia
refund for defective bra
I wanted to talk about the bra I bought from this store - it's not great quality. I sent some pictures of it, and asked for a refund through a physical inspection, but they told me to go back online. Now they want me to come back to the shop for an exchange. I felt they weren't very understanding or caring about the hassle from my last visit. Could you please refund me for the faulty bra as soon as possible?
Review about: Pull And Bear
New Clothes
Well, I went to this shop to buy some nice clothes, you know? And can you believe it? The staff there ended up charging me twice for just one item! And when I tried to explain, they were really unfriendly and didn't even try to sort it out. I mean, honestly, how rude is that?! My parents were not impressed when they noticed the extra charge on my bank statement. Ugh, I won't be going back there again!
Review about: Carethy
Food supplements
I recently bought some food supplements from an online store, and I've gotta say, it's been a bit of a letdown. I placed my order back in December, but I still haven't got what I paid for. I got in touch with CARETHY in February, and they told me the stuff was out of stock. They offered me credits instead of a refund, but I said no thanks. They promised me a full refund, but here we are in May, and I'm still waiting for my money back. The lack of communication and honesty from the company is worrying. I feel frustrated and like they've been playing me. It's so important for us customers to trust the brands we buy from, but my trust in CARETHY has been totally destroyed.
Review about: Golf Care
Golf glove without postage charge
As a customer at Golf Care, I have to say the best thing for me was not having to pay for postage when purchasing just one glove this time. It might seem like a little thing, but it really made a big difference in terms of the total cost of the glove. I like it when companies think about even the small buys and don't load customers with extra charges. It shows that they care about making customers happy and appreciate their business. So, well done to Golf Care for this kind gesture.
Review about: Hotelopia
One-night hotel booking
I really wouldn't recommend using this hotel booking site! My experience was not good at all. We tried to book a room for one night, entered all our payment details, but kept getting an error message telling us the payment hadn't gone through and to try again. We tried 3 times, always with the same problem. We didn't get any payment or booking confirmation, so we ended up booking through a different provider with no trouble. Then, 2 days later, Hotelopia took two different amounts from our account - twice! It was a shock because our booking clearly hadn't gone through.
When we contacted customer service, the person on the other end was in Mexico and could only speak English, which wasn't a big deal for us. We explained our problem and he said he'd check with the hotel and sort it out for us - we just needed to email him. Two days later, he replied saying the hotel wouldn't refund us because they claimed everything had gone smoothly and he couldn't do anything else. We were basically stuck with the charges. Like I said before, I really can't recommend booking anything on this site.Review about: OFFICE Shoes
High heels purchase
I recently bought a pair of high heels from your shop and I'm happy with the quality and style. However, I had some problems with the delivery. The Yodel driver delivered the shoes to a mail room in a nearby block of flats instead of my address. I haven't received the disclaimer form that was supposed to be emailed to me quickly. I'm worried that it might take a while to sort this out because it doesn't seem like my issue is being dealt with urgently. If I don't get the form in the next two days, I'll be getting in touch with Citizen Advice for help.
Review about: Opera Beds
Mattress purchase
I bought a mattress from this company not long ago and I have to say, everything went really smoothly. The staff, especially Chelsea, were really helpful and kept me in the loop from the moment I ordered to when the mattress arrived. They always replied quickly to any questions I had and made sure I knew what was going on. The mattress itself was even better than I expected, and I'm really happy with my purchase.
Review about: Sport and Leisure UK
Pool table
I bought a pool table from this company recently. I was a bit let down when it didn't turn up on the Friday like it was meant to because of problems with the courier. But they really made up for it by sorting out a delivery for the Saturday, even though I had to fork out extra money for it. I really needed the table for an event on Monday, so I was thankful for their fast action and flexibility. The table itself is top-notch quality and I'll definitely think about buying from them again in the future.
Review about: Miista
Black leather boots
I recently bought a pair of black leather boots online after thinking about it for a while. The delivery to Canada was really fast, and I was happy with how good the boots were when they arrived. They did need a bit of time to be comfortable, but now they're so comfy. The leather has got even better as I've worn them, getting softer and more flexible. These boots are now a key part of my wardrobe, as they go with almost every outfit I have.
Review about: Tredz
Two bicycle purchase
I bought two bikes online recently and I have to say, I was really impressed with the service from the company. The website was easy to use and placing my order was a breeze. The team was really efficient and professional. I would definitely recommend this company to anyone looking for great products and top-notch service.
Review about: Sensilab
Weight loss supplements
I was a bit unsure at first because of the negative reviews, but I thought I'd give it a go. I ordered and everything came on time and in perfect condition. I've been taking the supplements for a few weeks now, and while I haven't seen any major changes yet, I'm hopeful that I'll see some improvements soon. Overall, I'm happy with how things have gone.
Review about: Preppers Shop
Tactical backpack
I recently bought a tactical backpack from Preppers Shop after a mate recommended them to me. At first, I used a discount code without properly checking the terms, which led to a small mistake in my order. However, when I contacted their customer service team, I was really impressed by how quickly and helpful Polly was in sorting everything out. She not only fixed my order but also gave me some tips on how to make the most of my purchase. The customer service I got was top-notch, and I was grateful for the personal touch from Polly. Despite my initial blunder, the staff at Preppers Shop really went the extra mile to make sure I was happy with my experience. Thanks to the positive interaction I had with them, I'll definitely be coming back as a customer.
Review about: Warehouse Fashions
Returns query
I got in touch with Warehouse Fashions about a payment delay for a return. Rochelle, who works in customer service, quickly got back to me with an update. She said she had already sorted out the return and told me when I could expect to receive the payment. I was really impressed by how smoothly everything went - I didn't have to chase them up or give any extra details. It's great to come across customer service that's so efficient and helpful.
Review about: Emma Mattress
Queen-size mattress from a national retailer
Around 18 months ago, I bought a queen-size mattress from a big store. However, recently I noticed a big lump in the middle of it. I tried rotating the mattress at first, hoping it would sort it out, but no luck - the lump was still there. When I got in touch with the company about it, they said I couldn't get warranty coverage from them because I bought it from a retailer. They told me to contact the shop instead. I was pretty disappointed because I thought the 10-year guarantee would cover problems like this. Finding out I had to sort it with the retailer myself instead of getting help directly from the company was annoying.
Review about: I Saw It First
Hottest brands in clothes!
Me and my sister are extremely fashionable and we really look for new trending clothes but sometimes its very difficult to know where to go when you have some specific choice n clothing, also yes, price really matters when you are a college student and you have very limited money and you can't spend it all on your clothes. so we got this i saw it first where they are seeling the hottest trending clothes at the really amazing price.
I recently bought a little black dress for my college prom night and my sister bought a green maxi dress from here and we are expecting to get soon ! i am really exciting as the clothing design is super hot a perfect for such an amazing day of my life!i have tried to contact i saw it first as i am now extremely frustrated i ordered last thursday and got next day delivery it is now tuesday and still not arrived its been in transit all this time and presuming its lost in transit and its not only happened to me they have not got in contact with me once and whats more annoying is there giving away free next day delivery on the app/website i am furious and hoping someone will contact me soon!!!!!
I have ordered 2 dresses from you and asked for next day delivery and I haven’t received a confirmation emails but the payment has been took?
Same happened with me, payment was taken from my account but no confirmation email and it says on website that I haven't had an previous orders ?
I ordered a coat, still saying pending had no email and they have took the money from my account
Did your clothes come without a confirmation email?
I ordered some clothes over 1 month ago. Nothing has come. I have had no email to say it was dispatched. And I have emailed my complaint 3 times with NO response. I will never shop here again. Really thought better of them but they have lost a customer for sure now. The lack of communication is so unprofessional
With them over the last few months ???
I ordered some trousers before Christmas, parcel never arrived, I Saw It First are being really awkward and won’t look into it. Not to be trusted.
I order joggers a bag came with nothing in it absolutely shocking
I ordered a hat last Tuesday, 26 Jan, no confirmation email has been sent, but then money has been taken off my card. I sent a message to their online response form, but nothing, I have now emailed them, and nothing. Really shoddy practices.
Posted two pr jog pants 12,Jan still nonrefund
Wouldn’t order from here ever again ! They take your money and don’t send you your goods
Ordered my size leggings size 16 . When they came they where more like size 10 . Will never order from this site again .
I am having the same problems with this company ..Still waiting for my next day delivery, which was due on 5th August and it is now 12th August.. I don't know who is running the show here,but they need sacking !
I still haven’t received my parcel I placed on order on 26th of august it’s been seven I’ve received my tracking number but no parcel , I paid a lot of money for my things @isawitfirst I want my money back
Well you definitely get what you pay for yes it’s very cheap for students but so is the quality of the clothes