All reviews of Murray
Review about: Jake Shoes
Skechers shoes 2 sizes, quick delivery, good pricing
I recently bought a pair of awesome shoes in two sizes just to be on the safe side, as I wasn't sure which would be the best fit for me. They arrived really quickly and luckily the right pair fit perfectly. I promptly returned the other pair and received my refund within just two days! The price was also great, so I'm really pleased with how everything turned out.
Review about: Garden Centre Koeman
Flower bulbs
I recently bought some flower bulbs from the Garden Centre, but I wasn't happy with my experience. The website said orders are always sent out within a day, but that wasn't true for me. I ordered on a Monday and didn't get anything by Tuesday or Wednesday. I emailed them but got no reply, even though they promised to respond within 24 hours. I tried following up on Thursday, but still got no response. It wasn't until Thursday night when I finally heard from the company with an automated email about a delay. I called to see if I could get my delivery on Saturday instead, but they ignored my request.
Review about: Wendy Wu Tours
Highlights of Sri Lanka tour
The trip to Sri Lanka was absolutely amazing, no doubt about that. However, I felt like there was just too much crammed into the schedule for my liking. Even with a fantastic guide and driver, everything felt rushed. One instance that comes to mind was when we hopped on a train to a tea plantation, only to arrive in the dark and then leave early the next morning - that felt like a bit of a whirlwind. And let's not even get started on the food situation - lukewarm buffets for pretty much the entire 16-day trip, apart from a pretty mediocre packed lunch on the train. Sri Lanka itself is a breathtaking place, but I'd recommend opting for a tour that offers better food and a more relaxed pace.
Review about: Vitalife Health
Long life coconut milk purchase for baby
I recently bought some long life coconut milk for my baby, but I was really let down by the service. I ordered 3 cartons for over £10, and paid another £10 for delivery, so I could take them on holiday to Spain. But today, when I checked the tracking, I discovered that my order had been cancelled without telling me. I didn't receive an email or any kind of message about it, which put me in a bit of a tough spot because my baby has a lot of food allergies and this milk is the only one that works for him. This was my first time using this company and after this experience, I won't be using them again. It would have been nice to get a simple email letting me know about the cancellation, so I could have found some milk somewhere else.
Review about: Opodo
Subscription cancellation
I had a really annoying situation with cancelling my subscription that I just have to talk about. I signed up for a free trial of a subscription service but ended up forgetting to cancel it before the trial ended. That led to them automatically taking the annual fee, which was my own fault really. But when I finally remembered and cancelled it online, I thought it was sorted. Then, a year later, I saw that they charged me again for the annual fee. My husband saw me cancel it the first time so this new charge really confused me.
Review about: Philip Morris & Son
Armchair purchase
I bought an armchair from this store not long ago and I must say I was really impressed with the whole experience. The chair was delivered quickly and wrapped up nicely, so it arrived in perfect condition. Apart from being super comfy, the customer service I got was top-notch. I had a question about the chair and when I called, Ben went out of his way to help me out. The staff showed a great level of knowledge and professionalism which really impressed me. All in all, I would definitely recommend this store for their fantastic customer service and top-quality products.
Review about: noflystore
Fly screen for stack window
I recently bought a fly screen for our stack window from this shop. It was easy to order and we didn't have any problems. The customer service was excellent and really helpful. It took a bit of time for the screen to arrive, but the quality was good. We haven't used it much yet because it's winter here in Sydney, but hopefully, it'll be fine. We found that the fly screens in Australia didn't suit our needs, but this one was just right and the price was good. The installation was pretty straightforward, my husband did it without any issues. All in all, we're happy with our purchase because the product does what it's supposed to do.
Review about: Netflights
Prompt and helpful customer service
I was really impressed with the customer service I got from the folks at this company. They knew their stuff and were quick to answer all my questions, making sure to clear up any worries I had about extra costs. What really stood out to me was how they were happy to match prices from another company, proving that they really care about their customers. All in all, it was a good experience and I'd definitely think about using their services again down the line.
Review about: Hot Diamonds
Thick silver-plated jewelry
The silver-plated jewellery I bought wasn't great quality, to be honest. It looked like fake sterling silver, not the nice stuff I thought I was getting. I've had the same kind of thing happen before with other second-hand pieces I've bought.
Review about: Simon Jersey
Women's work shirts in jet black
I bought some women's work shirts recently and they are really nice. The black colour is lovely and suitable for any kind of event. I like that they stay looking good after washing them, keeping their colour and shape. I usually wear a size 6/8, so I got a small size which fits me just right. Just a heads up, these shirts are a bit snug, so if you prefer a looser fit, keep that in mind before buying one.
Review about: Optifast
Bundle purchase
This was my first time purchasing from this place, and I managed to snag a fantastic deal on a bundle! I haven't had a chance to test out the product yet, so I can't really give my thoughts on it, but the prices were really reasonable and it's great that they offer bundles as well.
Review about: Violet Jordan
Dew stick, berry blusher, highlighter
I originally thought the product reviews were great, but sadly, my experience with the Dew stick, berry blusher, and highlighter was really disappointing. I don't wear makeup often, so I wanted something easy to use. However, the Dew stick felt rough on my skin, the berry blusher didn't blend properly, and the highlighter was dry and hard to put on. I even wondered if I got old products because they weren't up to standard. I was planning to buy these as a gift for my sister, but after my own bad experience, I'm relieved I didn't get more.
Review about: Jam Golf
King tour irons purchase
I recently bought a set of irons from this golf shop. It was my first time shopping there, and I was really impressed with how good their service was. Before I placed my order, I had some questions that a friendly and helpful person sorted out when I phoned for help. They gave me some good advice, so I went ahead and ordered late on a Tuesday. I was really pleased when my new clubs arrived on Thursday morning - that was super quick! The fast delivery and easy ordering have definitely made me think fondly of this shop, and I would happily shop there again.
Review about: New Skill Academy
Art Therapy course purchase
I recently bought the Art Therapy course, and I must say it was definitely the best choice I've made. I was looking to learn more about art therapy and art coaching, and this course gave me exactly what I was after. The material was clear and easy to understand, which made learning a lot easier. I am now thinking about buying more courses from this provider because they are really good at simplifying difficult topics. I would definitely suggest this course to anyone wanting to improve their skills and progress in their career.
Review about: Tough Mudder
Tough Mudder experience
So, I headed down to this obstacle course event and it was actually quite cool. Some obstacles were enjoyable and made me think, but there were definitely some downsides too. Let me tell you about the Arctic challenge, oh my days, it stank horrendously! I swear, there might have been genuine poo in there and it was revolting. On top of that, it was freezing cold and they barely had any water stations. Also, there wasn't a way to freshen up afterwards. To add to it all, it was pretty pricey.
Review about: Select Fashion
Dress purchase - online
I had to buy a dress online because my local shop didn't have my size in stock. The salesperson recommended looking online as it was on sale, and I managed to find it in my size for a really good price.
Review about: BudgetAir
Easy Booking Process
Booking my flight was really easy, but I had to do it again because I accidentally clicked the wrong button. It would have been even better if it was foolproof.
Review about: Tyres.Net
Tyres delivery delay
I was really let down by the service at Tyres.Net. Their website said my order would be delivered in 1-3 days, but after I paid, I got an email saying it would actually take 14 days! It's not right and it seems like they're giving out false information. I think there should be rules to stop this kind of misleading stuff from happening.
Review about: ursime
Disappointing purchase
Well, I reckon I found what seemed like the perfect item, but when it arrived, I was really disappointed. It just wasn't what I had in mind. Anyway, I thought I'd drop Ursime an email to express my concerns, and to my surprise, they offered me a gift as a gesture of goodwill. I have to say, I'm pretty chuffed with their customer service and their willingness to sort things out.
Review about: My Photo Puzzle
Personalised photo puzzle purchase for nephew
The jigsaw puzzle I got was really good quality, and the photos on it that I had personalised made it even more special as a present for my nephew. Sadly, he noticed one piece was missing when he was putting it together. But the customer service team sorted it out really quickly. They were so polite and helpful, and sent me the missing piece straight away. It was a great experience all round, and my nephew was chuffed with his new puzzle. I'll definitely be coming back for more because of the top-notch products and brilliant customer service.
Review about: Fonehouse
phone deal
I recently got a new phone deal which seemed great at first. However, I then discovered there was an issue with the screen, and they demanded more money to fix it. It's just not fair or right. I definitely won't be trusting them again.
Review about: HC Supplies
Upgrading my kitchen worktop with quartz material
I recently decided to treat myself to a new quartz kitchen worktop, so I thought I'd check out HC Supplies as they're known for their expertise and wide range of options. Ordering was really easy and straightforward, and I was able to pick a delivery day without any bother. What really impressed me was the level of communication - I got a call from the driver the day before to confirm the time slot. It put my mind at ease and let me get everything ready, like putting out some parking cones. I've actually ordered from HC Supplies a few times before, and every time has been just as smooth and reliable. Their attention to detail and top-notch service always make them my first choice for any kitchen renovation needs.
Review about: Beautinow
Quick delivery, good quality product, clear communication
I've actually ordered from this company a few times now and every time my stuff has arrived pretty quickly. The products are really good quality and I haven't had any problems with them. I like how everything is clear and there's no confusion at all. The company's communication is really easy to understand and I always know what's going on. All in all, I think this company is really professional and I hope they keep it up.
Review about: Bestvibe
Vibrating toy purchase
I was really annoyed because I thought my new vibrating toy was broken, but it turns out I just have weak hands! My friend easily turned it on for me and now they're really enjoying it. Apologies to Bestvibe for my quick one-star review, my bad!
Review about: Base Blu
Present for my sister
I purchased a gift for my sister and managed to use a discount code, it was really simple. The delivery was quick and safe, and the whole shopping experience was pleasant and straightforward. Excited to buy something else soon!
Review about: 3DJake
Bundle order of filament and resin
This company is brilliant when it comes to 3D printing. They don't just have a wide range of products, their YouTube channel is full of useful information too. I really like how they give honest reviews, pointing out the good and bad points of what they sell. It shows they genuinely care about their customers and want them to be well-informed. I got my printers from them and now I'm planning to get some filament and resin in a bundle because I trust their advice.<br><br>It's great to find a company that's so open and focused on making customers happy. Their top-notch service and commitment to quality products have won me over, and I can't recommend them enough to other 3D printing enthusiasts.
Review about: Parasol Store
Socks
I bought some socks but they didn't look anything like the picture on the website, so I tried to contact customer service but my emails kept getting returned and the live chat was never open. No one would help me out! Definitely not ordering from them again.
Review about: lol.travel
Cancel flights, 7 people, injury
I attempted to cancel my flights well in advance of my trip in July because of a severe accident that means I can't travel. I reached out to them to cancel just my tickets, but they ended up charging me more for the cancellation than the refund I received from the taxes. The flights are scheduled for the 13th of July. At the time of booking, I was unable to include checked luggage, and when I got in touch with them immediately after making the reservation, they quoted me a high price for adding baggage. I initially thought it may have been an error, but unfortunately, they didn't offer any other alternatives.
Review about: ParkBee
Easy parking at ParkBee location in central London
Last week, I decided to park at a ParkBee location in London, specifically the one at Victoria, and I had a really good experience. The whole thing went smoothly and efficiently, so I would definitely think about using this service again in the future. Finding a parking spot was easy enough, but a bit more information upfront could have made things even quicker. When I tried to leave, I had an issue with the payment machine asking for payment even though I had already booked in advance. Fortunately, the staff member quickly sorted it out for me. Overall, I was happy with choosing this car park, and the prices were fair for London standards.
Review about: Youth & Earth
NAD Max, Preservage, and Berberine supplements
As someone who's been shopping at Youth & Earth for a while now, I've got to say, I'm really impressed with the top-notch quality of their NAD Max, Preservage, and Berberine supplements. Ever since hitting the big 5-0, these products have really boosted my energy levels and kept me feeling great. And I love that they come in eco-friendly packaging - shows their dedication to being green. Whenever my order arrives, I'm always happy to see that everything is carefully packed and arrives quickly, making sure I never run out. Cheers to Youth & Earth for keeping me happy and healthy!
Review about: Cytoplan
Autoimmune supplements
This company is absolutely amazing! I have this strange issue where my body reacts strongly to certain ingredients and it's pretty bad. But these supplements are incredible! I tried the Cherry C and my gums stopped bleeding! And the Wholefood iron is fantastic, no tummy problems at all. Honestly, I'm thrilled with this company, they're like my supplement heroes.
Review about: TransferGo
Money transfer made easy and secure
The platform was really easy to use for transferring money securely. I found the website's design to be very user-friendly and navigating it was a piece of cake. I liked how simple and efficient the whole process was. The customer service team was top-notch, giving me quick and helpful responses to any questions I had. All in all, my experience with this service was fantastic.
Review about: Nutrigums
Tasty vitamins, reasonably priced, feeling benefits
I'm absolutely loving these vitamins! They taste amazing, they're not too expensive, and I can actually feel the benefits kicking in. I was a bit doubtful at first, but now I'm really happy I decided to give them a go. They've become a must-have for me every day, I can't imagine starting my morning without them. The taste is surprisingly nice, much better than other vitamins I've tried before. The cost is also very reasonable, so it's easy to fit them into my daily routine. The best part is, I've noticed a real difference in how I feel since I started taking them. I would definitely recommend these vitamins to anyone looking to boost their health and wellbeing.
Review about: Glamira
Ring purchase with multiple customization options
I was so happy with the ring I bought from this company! They had loads of options to customise it, so I ended up with a piece that was just right for me. The design was amazing and the materials were clearly top-notch. They kept me updated on the order, which was reassuring, and the delivery was right on time. I'm really pleased with my purchase and would definitely recommend this company to anyone looking for special jewellery.
Review about: XY LONDON
Perfect pair of boots at a good price
I was absolutely buzzing when I found these boots at such a bargain! They turned up in no time at all and were packed really nicely. I was well impressed with the quality of them - proper chuffed with my buy.
Review about: ComputersDeal
Quick response to queries
I just wanted to give a big shoutout to the customer service team at this place - they were amazing! They answered all my questions about the product and deliveries, making me feel like a really valued customer. I would definitely recommend this place to others!
Review about: Bricoflor
Carpet tiles
I placed an order for some carpet tiles back on the 11th of April with the expectation that they would arrive in 7 working days. However, by the 19th, my order was still pending, so I decided to give them a call to find out what was going on. It was then that I was told about delivery problems to the UK, which I feel should have been mentioned earlier. Even by the 22nd, when I checked my account, it was still showing as pending. After another phone call, I found out that my product hadn't even been ordered until the 19th. The lack of communication and incorrect information provided has been quite disappointing. It was frustrating when the customer service representative abruptly ended the call after I suggested they improve on communication with customers. It seems like they are lacking in basic customer service skills.
Review about: ASDA Car Insurance
Car Insurance
I bought car insurance from this company recently, and I have to say, it wasn't the best experience. The whole thing was a right pain, took up so much time and was just plain frustrating. The customer service wasn't great, and it was such a mission to get any help at all. Plus, the prices just didn't measure up to what other insurance companies were offering.
Review about: Wolf and Badger
Anklet replacement
I recently had a problem with an anklet that broke after only a month of wearing it. I got in touch with customer service for help and I have to say, Jerice was really helpful and patient. She talked me through how to get a replacement without any trouble. I really value the excellent service I received and how my issue was sorted out easily.
Review about: Welzo
Quick and efficient service
The ordering process was a bit of a chore at first, but the frequent updates put me at ease. I've been receiving my treatments without any problems, so that's been great. The prices were reasonable and I'm happy with the service overall. Big thanks to Thomas for all his help!
Review about: More Than Accountants
Accounting services
I was first welcomed by a really friendly person who made me feel comfortable right away. And then, I met another team member who has been really good at taking care of all my accounting stuff. The service they have given me has been really great, and I am so happy with how professional and skilled they have been throughout everything.
Review about: Kiddies Kingdom
Stroller purchase
I got the stroller from Kiddies Kingdom at the best price I could find on the internet. They sent it out quickly and I got it within a day. The stroller was really good quality, and I was really happy with my shopping experience. I was a bit worried at first because of some bad reviews I saw, but I'm really glad I went ahead and bought from them. I'll definitely be happy to order from them again in the future.
Review about: Samuel Johnston
Silver Cross Dune
I recently bought a Silver Cross Dune from this company and, unfortunately, my experience wasn't great. The delivery was missing a part which the courier had lost, and the company wasn't very helpful in sorting it out quickly. When the pram was finally put together, it soon had a serious safety issue with the chassis collapsing while I was using it. This was really dangerous for my newborn baby, and despite me complaining, the customer service didn't show much concern or urgency. I had to threaten them with a bad review to get the missing parts and ended up having to accept a replacement instead of a refund. The company seemed more interested in blaming the manufacturer rather than taking responsibility for the problems their customers faced. Overall, I wouldn't recommend this company based on my experience.
Review about: Anglian Home Improvements
New windows and doors
The process of getting our windows and doors installed was really smooth and efficient all the way through. Mark and Jake, the guys fitting everything, were brilliant - so professional, polite, and really thoughtful. The quality of the windows and doors was even better than we expected, and we're so happy with how everything turned out. We'd definitely recommend this company to anyone after high-quality products and great service.
Review about: Petwise
Pet insurance claim issue
I've had a right nightmare with my pet insurance claim from Petwise. My vet sent over all the info they needed, but Petwise said they never got it. They kept saying it was encrypted and they couldn't open it, which is just frustrating. I've been back and forth on the phone and email, but still no resolution. I even tried sending it by recorded delivery, but that didn't work either. The delay in sorting out my claim has really put me in a financial pickle, having to fall back on my credit card.
Review about: Kave Home
Large mirror replacement
I ordered a big mirror and when it arrived, it was broken. But Kave's customer service was amazing. They sent a new mirror straight away and it arrived in one piece today. I'm really happy with the service and the new mirror looks great in my living room.
Review about: AYP Healthcare
Recent orders
I recently bought two things from this healthcare provider back in March and I've had some trouble with both orders. One of them never turned up and I'm still waiting for the second one. So, I got in touch with the customer service team to sort it out, but they said they couldn't find any record of my orders because I didn't have an order number. The money was taken out of my account, though. It's really frustrating dealing with this lack of communication and organisation from them. Not to mention, the contact form on their website is pretty unreliable too. Sometimes it doesn't even work, so it's a nightmare trying to get any help.
Review about: PreWorn
Comfy Preloved clothes
I got my stuff today and I can't believe how comfy and cool they are! I had no idea about this shop before, but now I'm totally hooked! I discovered it on Instagram and now I won't be shopping for clothes anywhere else, no chance! The prices are great and they provide all the details you need to know about your purchase. They offer a wide range of brands to pick from and the clothes are top-notch quality! I'll definitely be spending all my pocket money here from now on!
Review about: Cox and Cox
Home decor items
I bought some home decor stuff from this company recently. The products were really good and just like they were shown on the website. However, the delivery was a bit frustrating. Even though the delivery drivers, Onkar and Anil, were nice and quick, I had a couple of times where they didn't show up on the days we had agreed. It was annoying because I had to change my plans to be home for the delivery.
Review about: Blindsbypost
Recent blind purchase
I've just bought some blinds from BlindsbyPost and I have to say, I was really happy with the whole thing. The website was easy to use and ordering was simple. The blinds I got were just like they were shown on the website, which was a relief because sometimes online buys can be a let-down. All in all, I'm chuffed with the blinds' quality and the service from the company.
Review about: Very
Household and clothing purchases
Very has a great range of products, including everything from home stuff to clothes, all from top brands. It's handy to be able to pay in instalments or use Buy Now Pay Later for bigger buys. Delivery is free and you can choose to pick up your stuff from nearby drop off spots. They keep you up to date on your delivery progress. I've been a happy customer for ages and wouldn't want to be without my Very account.
Review about: Your Parking Space
Recent parking incident resolution
I had a bit of trouble with a parking situation not too long ago, but I must say I was really impressed with how quickly and efficiently the team sorted it out for me. They managed to sort everything out in just a few hours, which was a massive weight off my shoulders. I've been using their service for a bit now, and I have to say they're really easy to deal with and dependable. I'm grateful for the care and attention they put into making sure customers are happy, and I'll definitely be sticking with them in the future.
Review about: Holland And Barrett
Damaged chocolate order
I recently had a bit of a rubbish experience with an online order I placed with this store. So, my delivery arrived yesterday, and much to my dismay, the HB chocolate I had been eagerly waiting for was all smashed up. I quickly got in touch with their customer service through the online chat, giving them all the info they needed. But, to my dismay, I didn't hear anything back from them. Feeling well annoyed by the lack of response, I then decided to send an email directly, yet here I am, 24 hours later, and still no reply. This sort of poor customer service is just not on, and I must say, I am pretty disappointed by the whole thing.
Review about: Carphone Warehouse
Smartphone
I had a really frustrating time at Carphone Warehouse. Firstly, I didn't get any email telling me that my phone was ready to collect, so I had no clue it was waiting for me at the store. When I eventually found out and went to get it, the system wouldn't accept my chip and pin for over an hour, which caused long delays. To top it off, when I got home and tried to activate my phone with the SIM card, it just wouldn't work at all. I had to phone Carphone Warehouse, and they told me I'd have to go back to the store and go through the chip and pin process all over again. The whole thing was a huge hassle and such a waste of time.
Review about: Bloom Post
Party letterbox pack with roses, party hat, and bunting
This company is so good at making one-of-a-kind and imaginative flower gifts. I recently bought the party letterbox pack that came with stunning roses, a party hat, and bunting. I really like how the roses were delivered in a way that meant the person getting them didn't have to be at home. The extra additions of the party hat and bunting made the present even more special and really uncommon. It was a fun and lively surprise that I'm sure the recipient will adore.
Review about: Joma Jewellery
Bracelet with missing charm
Yeah, so I ordered this bracelet for my mate's birthday, and it was meant to have an extra charm with it, but when it came, no charm was included. Can you believe it? I mean, come on. So, I complained, got my money back, ordered another one, and would you believe it? No charm with the second bracelet either. It's been a whole two weeks since my mate's birthday, and we still haven't got the bracelet. They said they'll refund me again, but I've had enough now and I've just got something else instead.
Review about: Covers and All
Bespoke tarp order
The service was absolutely terrible! I just wanted to get a custom tarp made and asked for a sketch of the design before I placed my order and paid. But they outright refused and said I had to pay first. On top of that, they were trying to use imperial measurements which were completely off compared to my metric measurements. It makes me question if they are really based in the UK like they say. With all the bad reviews about incorrectly sized products, I wouldn't feel confident ordering from them.