Choice Furniture Superstore59 reviews

71% Would buy here again

This score is based on 59 genuine reviews submitted via BritainReviews since 2018.


Featured Reviews

Most relevant positive review

  2026-10-12
Worth the long-distance punt

the table was delayed getting to them, but they told me before I had to chase anyone. Emails came back quickly too, no mysterious silence. It arrived in Scotland on the promised... Read onBy: Harvey

Most relevant negative review

  2026-10-16
Pembroke wardrobes

Appalling level of customer service and communication and a complete resistance to phone calls. Ordered a six unit wardrobe, the delivery day was a shambles and the wrong item w... Read onBy: Karen Galloway

Review with most votes

  2018-12-04
Fantastic Furniture

Bought a good quality furniture from store arrived in good condition will definitely recommend the store Read onBy: John



Reviews (59)

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    Lantern purchase

    I've just bought a lantern from Choice Furniture Superstore and I have to say, I'm really happy with how it all went. It was actually my second time buying from them and everything went really smoothly. Although there was a little delay in getting my purchase to their warehouse, they kept me well informed with updates. Delivery was sorted out quickly and it didn't cost me anything extra, which was a nice surprise. The lantern is really nice and I managed to get it at the best price compared to other places online. The staff were friendly and helpful the whole time, making the whole experience a really pleasant one.


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    Lamp table purchase

    I recently bought a lamp table from this shop and I have to say I am really happy with how it all went. The table arrived on time and I liked that they called to make sure I was happy with the delivery date. It came in three packages, all well wrapped, and putting it together was easy. Now the lamp table looks great in my new home and I'm overall really pleased with both the product and the service from this store.


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    Cabinet

    I recently bought a cabinet from the furniture store and I have to say, I'm really happy with it. The cabinet looked just like it did on the website, which was a nice surprise. The quality is really good and it fits perfectly in my living room. The customer service was great, they kept me updated throughout the process. They were quick to help with any questions I had and made the whole buying experience easy. The delivery was on time and the delivery team were professional and quick. Overall, I had a really good experience shopping there and I would definitely go back in the future.


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    Furniture set for my living room

    I bought a furniture set for my living room from Choice Furniture Superstore not long ago and I have to say, I was really impressed with their customer service. Before making the purchase, I had a few questions about the product and the customer care helpline was really helpful and knew what they were talking about. They patiently and professionally answered all my queries, which made me feel sure about my decision to go ahead and buy from them.


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    Recent furniture purchase

    I recently bought some furniture and I must say, I was really impressed with the whole experience. The supplier did a great job of keeping me updated every step of the way, from when I placed the order right up until the delivery. The quality of the furniture was even better than I expected, it was a good price and it arrived well protected, so it was in perfect condition when it got to me. I'll definitely be shopping with them again and I would definitely recommend their services to anyone else.


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    Garden ornament purchase

    I bought this really nice garden ornament from Choice Furniture Superstore, and I must say, I'm really impressed with how good it is. It's like a work of art, well built and simple to put together. The delivery was quick, came right on time, even earlier than I thought. It's now sitting in our garden looking lovely and always makes us smile. It's a fun and charming touch to our outdoor area.


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    Bedside tables and a wardrobe

    I must say, I was really impressed with how great my shopping experience was at that furniture store. The bedside tables and wardrobe I got were really top quality. The customer service was so good, they were really helpful and friendly the whole time. Plus, they kept me updated on my order and my delivery came exactly when they said. I was so happy with everything that I actually placed another order with them in the end.


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    Light Oak Dining Table

    My experience with Choice Furniture Superstore was absolutely brilliant. I was looking for a dining table for my newly decorated dining room, and when I found their website, I was impressed by the great range of options available. I ended up choosing a lovely light oak dining table, and I am so pleased with my decision. The quality of the table is top-notch, and it has really become the centrepiece of my dining area. Putting it together was easy, thanks to the clear instructions provided.

    What really stood out about Choice Furniture for me was their amazing customer service. When one of the chairs arrived with a small scratch, I got in touch with their customer service team and they quickly sent out a replacement without any fuss. Their professionalism and efficiency made the whole process smooth, and I liked being kept updated throughout.

    Apart from the fantastic service, the prices at Choice Furniture were competitive, especially considering the quality of the products. I felt like I was getting great value for my money, which is always a bonus when making a significant purchase.

    As for the delivery, it arrived on time and the delivery team was polite and efficient. No complaints there at all.


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    Dark Wood Dressing Table

    I recently bought a Dark Wood Dressing Table from the store and I'm really happy with it. The quality is great and I'm glad I picked it. The delivery was on time and it came earlier than I thought, which was a nice surprise. The only problem I had was with the assembly instructions from the manufacturer, they weren't that clear. But once I got it all set up, I was really pleased with how it looked. I also liked that Customer Services gave me a call to check if I was happy with my purchase, it showed they care about their customers.


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    Furniture order

    I ordered some furniture from this shop recently and I was really impressed with how smooth and easy the whole process was. Right from the beginning to the end, everything went without a hitch. Ordering was quick and simple, and they kept me updated every step of the way. I especially liked getting updates on when my furniture would be delivered, as it helped me get ready for its arrival. The quick delivery was a big bonus too, as I got my order earlier than I thought I would. All in all, I had a brilliant experience ordering from this shop and I would definitely recommend it to anyone looking for good quality furniture.


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    Large mirror purchase

    The mirror I got from this place was spot on - stylish, versatile and a bargain. Even though they didn’t have it at first, the customer service lot kept me in the loop about when it would arrive. The delivery went without a hitch, right on time with a good slot for drop off and a call to confirm. All in all, a top experience from beginning to end!


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    Bed frame and mattress

    I recently got a new bed frame and mattress from this awesome furniture store and I have to say, it was amazing! The bed frame is really sturdy and the mattress feels like sleeping on a cloud. I ordered them online and they got in touch with me really fast to sort out a delivery date that suited me. The items arrived in just 3 days and were packaged really securely. I will definitely be shopping there again for more cool stuff for my room!


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    Armchair purchase.

    I decided to buy an armchair from this furniture store because it was much cheaper than other places. Ordering was easy, and they got in touch quickly to confirm the delivery date. To my surprise, the chair turned up a week earlier than I thought it would, which was a nice bonus. The quality of the armchair was better than I expected, and I am really happy with my purchase. The staff gave brilliant service, and their communication was spot on. All in all, I would definitely recommend this furniture store as I am really pleased with everything from start to finish. Thanks.


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    Console table

    I bought a console table from the shop recently and I'm really happy with the quality. The table is strong and seems like it will last a long time. This isn't the first time I've bought something from this shop, and once again, they haven't let me down. I'd definitely recommend this shop to anyone looking for furniture.


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    First-time customer experience

    Being a new customer, I have to say I was really impressed with the service from this company. Everything was top-notch and I felt totally at ease making my purchase. The returns were a breeze and I got my refund super quick with no trouble at all. I wouldn't think twice about recommending this company to anyone else.


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    Recent chair purchase

    I bought some chairs from this shop recently and I have to say, I was really happy with the whole experience. Even though I wasn't around when they were delivered, the staff made a real effort to make sure the chairs were put in my house safely. They were so dedicated to good customer service, they even called me a few times to organise the delivery. I was really impressed with how efficient and professional they were from start to finish. The chairs arrived in perfect condition and I couldn't be happier with my purchase.


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    Bedroom furniture set

    I bought some furniture from this place and it's really good quality. The customer service was amazing too. They kept me in the loop about my order and it was delivered on time as promised. The staff were friendly and helpful. All in all, a great shopping experience at this store.


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    Dinning table with chairs

    I bought a very pricey marble table with 6 chairs. 1st of all it took over 4 months to complete my order, I always had to phone or email about my order, the delivery date kept changing. Finally when my table was delivered it was faulty but the customer service is not even acknowledging the fault! It's still on going issue with them!
    I would not recommend you to shop with this company, I wish I did my research and saw these reviews before my order.
    Or maybe they don't even care about there bad reviews otherwise they would have handled their customers complains more seriously!
    A


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    Table

    Absolutely appalling service and poor quality products that stink of mould, avoid at all costs! Firstly, this company advertises products with the incorrect stock availability. We had to wait over two months for our dining table despite the website showing a delivery between 7-10 working days. We were bombarded with delivery updates up until the 10th working day then we were left with no communication or explanation as to why the table hadn't been delivered until we called their customer services for a reason. When we were finally given a delivery date we were called in the morning of the delivery day and told that the table wouldn't fit onto the van. Eventually when the table arrived and was removed from the packaging there was a foul smell of mould that filled the whole house. The smell was still present for the following 3 days despite our best efforts to remove it. The quality of the table is poor, with it being made of constructed marble we were astonished to see that it is held together using bolt plugs that are far too small glued into the base to hold the table top. Of course these plugs popped out of the holes as there was an insufficient amount of glue to hold it in and of course we were accused of over tightening the bolts to the plugs by the Company which didn't come as a surprise! This company is an absolute joke and their customer service is just as appalling, they are unhelpful, dismissive and very very rude. One particular member of staff even suggested that we have health issues with blood pressure which is the most disgusting comment I've ever heard from any member of customer service. Dont waste your money or time on this company's products!


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    Crushed diamond chest of drawers

    The draws will not stay shut!!!! regardless of how much or little is in the draws.
    Incredibly infuriating




About Choice Furniture Superstore

A house cannot be called a home without some stylish furniture to make living in your home comfortable. But where can  you get proper, sturdy furniture? One of the shops  that sells furniture is Choice Furniture Superstore. But what kind of quality can you expect from their beds, wardrobes or dressing tables? Will their dining sets be durable enough to enjoy years of daily meals? How long will it take for Choice Furniture Superstor  to deliver the items to your home? And what does this furniture supplier offer in terms of customer service when things don’t go the way you planned? The best way to inform yourself before buying at Choice Furniture Superstore is by reading reviews written by people that have already ordered at this furniture supplier before. Their reviews, opinions, comments, complaints and experiences can give you at least some idea of what to expect from Choice Furniture Superstore and their products.

About Choice Furniture Superstore

Choice Furniture Superstore is a company that offers furniture. Their furniture comes in all shapes and sizes. They offer, for instance, Indian furniture, French furniture, reclaimed furniture, mirrored furniture, industrial furniture and painted furniture. And they use materials like oak, pine, walnut, glass, high gloss, mahogany, dark wood and marble. For your bedroom, they offer wardrobes, beds, bedroom chairs, dressing tables, overbed units, headboards, bedside cabinets, bedroom mirrors, mattresses, bedroom stools etc. For your dining room they offer dining chairs, dining tables, display cabinets, sideboards, dining benches and dining room package. For your living room, they ofder bookcases, recliner chairs, sofas, shoe racks, hall benches, living room chairs, nest of tables, coffee tables, coat racks, wall shelves, hall cabinets, TV units and CD DVD racks. But they also offer home office desks, home office chairs, home decor, lightning, decorative items, kitchen larders, bar tables, kitchen dresses, kitchen storage units, bathroom cabinets, garden tables, garden seatings etc. And they have a special range of children’s products like kids beds, kids wardrobes, bunk beds, toy boxes and more.

Services of Choice Furniture Superstore

All of the products displayed on Choice Furniture Superstore can be ordered online and delivered to your home. As a new customer, you will get a discount voucher for extra savings. All you have to do is to enter your email address, name and mobile number. And you can contact them via their customer service department. They have a telephone number that you can call to.

Complaints, Compliments and Tips for Choice Furniture Superstore

So what is your opinion on Choice Furniture Superstore ? How easy is ordering from their website? Did it take long for them to deliver the items? How comfortable are their sofas and recliner chairs? Do their decorative items transform your house into a real home? Are their storage solutions useful? And what kind of customer service to they provide for their customers? Write your own customer review and share your experience on Choice Furniture Superstore. Because of your experience and opinion, potential customers of Choice Furniture Superstore can make an informed decision about visiting this webshop or not.

Are the sofas, recliners and beds from Choice Furniture Superstore comfortable? Are their tables durable? Read customer reviews about their homeware


Details

Contact Information

Grosvenor House

Le13lr Leicester

United Kingdom

📧 hello@cfsonline.co.uk

☎ 01162963800

🌐 choicefurnituresuperstore.co.uk



Categories Choice Furniture Superstore

Online shopping | Homeware Reviews & Experiences | Children & Baby Reviews & Experiences


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Last update: October 2026


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