Discount Dragon28 reviews
This score is based on 28 genuine reviews submitted via BritainReviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Started unsure, ended glad
I remember opening the site after a colleague sent a link and half-expected low quality. I was nervous about buying in bulk and a tricky delivery, but after a mis-addressed box was returned they sorted a full refund without fuss. Clear messages, easy process — I’m pleasantly surprised and genuinely relieved. Would use again, same prices and service.
Sorted in the end
Bought from Discount Dragon last month after seeing a deal, and first impression was that the site was easy and checkout quick. Royal Mail put the parcel at the wrong house, which was annoying, but DD's support stepped in—properly quick, polite and sorted things out so I could either get a refund or a replacement. Really pleased it didn’t become a faff; feeling grateful they handled it so well.
Sorted quickly, not flawless
Funny thing — I spotted them in a local Facebook group and tipped my mate. Bought a few bits, delivery was really quick and the courier left it by the door. A couple of drinks were past their date, which was a pain — I messaged customer service and they were really helpful, replied same day and sorted a refund without making a fuss. I'm fairly pleased with how they handled it. Price was decent and ordering was straightforward, so despite that hiccup delivery and service saved it for me. Probably won't buy perishables again, but overall not bad.
Rocky start, happy finish
I'm pleased in the end, though I was sceptical at first. I ordered snacks for a small get-together last week and they were only despatched after a couple of extra days, which annoyed me. One parcel arrived missing six big bags of crisps — baffling. Customer service replied but said the refund needed another team's sign-off and would take about ten days. It was slow, but the refund came and they threw in a small voucher. Sorted.
Boxed-up mess, but sorted
one delivery long ago had a missing item, and the latest arrived badly packed — heavy things shoved into a flimsy box, bits damaged and one item missing. I took photos and sent them over; customer service replied fairly quickly and offered a voucher for a future order. I've had worse experiences elsewhere where firms ignored you, so it's nice this got resolved. Bit annoying but pleased it's been put right overall, so I’ll probably order again again soon.
Small missing item, big inconvenience
an email reply within a few hours, clear apologies and a promise I wouldn’t be out of pocket, plus a request for photos and the address label. I sent everything straight away. Then the silence. I chased up twice over the following week and got nothing back. Meanwhile I’m £15 down and the missing thing is now out of stock so there’s no way to replace it. I’m relieved the parcel itself arrived, but that doesn’t fix the lack of follow-up. Dry facts: good at dispatch, bad at fixes. I’m annoyed and probably won’t risk them again. A shame, really — not what I expected.
Reluctant praise, handled well
I signed up with David Lloyd back in 1999, so it’s been part of life for ages and I really miss it now I can’t go because of my health. I’d paid a year’s membership up front for me and my wife and, after a previous hassle, I honestly expected a drawn-out fight to sort the money. I was sceptical when I rang, but the General Manager, Vicky, just got on with it — no faff, quick decisions — and used my prepaid balance to extend my wife’s membership to 2027. It felt like a proper relief, odd to say, but it took a chunk of stress away. The club itself still feels familiar and comfortable, which makes being away harder, but the admin was handled professionally and fast, and that counts for a lot.
Finally found a decent online shop
I first saw a little sponsored post on Facebook and thought "here we go, another dodgy deal", but a mate had already been using it and nudged me to try a small order. The moment I knew I was properly happy was when that first parcel turned up — everything with proper UK labels, brands looked right, nicely packed like you'd expect from the supermarket. That made me relax. I then put in a slightly bigger order to use the free postage and, annoyingly, the post office managed to lose that parcel. It was a faff sorting it out with Royal Mail, and that bit was irritating, but Discount Dragon? They were miles better. I filled in their online form and had a reply the same day from someone whose name starts with M — not sure on the exact spelling, but they sorted it, offering refund or credit; I took the credit and it appeared straight away. Since then I've had a couple more deliveries and they're all been spot on, same supermarket feel every time. I've told my sister about them and she'll probably order too. So yeah, a bit of initial scepticism, a hiccup with the post, but the point when the first box arrived properly sealed and everything was as expected — that was the moment I knew I could trust them.
Bargain prices
The prices at Discount Dragon were really good, and I have to say I was a bit unsure about the quality at first because the prices were so low. But I was pleasantly surprised by how great the items I bought were. There was a big selection of products to pick from, and the website was simple to use.
Fast delivery, well-packed items
I've just got my second delivery from this company and, again, it came super quickly. Everything was packed really well and I got exactly what I wanted. I would definitely suggest them if you fancy an easy shopping time. I'll definitely be coming back for more.
Recent order experience
I recently ordered from this company and, to be honest, it wasn't a great experience. The things I got weren't what was advertised on the website, and reaching out to customer service didn't help much either. It took them nearly two weeks to sort out the problem, which was really annoying. All in all, I was pretty let down by the service this time.
Penny items and discount code purchase
I recently bought something from this company after seeing their ad on telly. They had a great discount for new customers, so I got 11 items for just a penny each, including stuff from The Body Shop. I tried to get 10 of the penny items but one was sold out, so I also got some other stuff on sale. However, when I went to pay, the discount wasn't added. I got in touch with customer service, but didn't hear back at first. I asked again, and Mark helped me out straight away. He was really professional and sorted everything out for me quickly. Thanks to Mark, I'm happy with the company again and have even made another order, including more penny items. Cheers, Mark!
Great deals, fantastic service, and quality products
I absolutely love shopping from this company! The prices are great and I've saved loads of money on such good quality products. The customer service is really helpful and they sort out any problems or questions super quickly. Plus, they use recycled packaging that can be composted, which is fab. I highly recommend them!
Bulk special deals
I've been a loyal customer of this company for a while now and I have to say, I always look forward to receiving my deliveries from them. My local "Spar Shop" is always full of great deals and delicious snacks that I love buying. I really like their bulk specials because I can keep some for myself and give the rest to my local food bank - it's a great situation for everyone. The fact that they offer free delivery is a bonus and my orders usually arrive within a week, which works well for me. I love the new daily deals they have and I'm always checking their website for my next bargain. All in all, this company is fantastic and I would definitely recommend them to anyone looking for good discounts and treats.
Email correspondence
I had a chat over email with a person from the company not long ago. Adam's quick and friendly reply really stood out to me. I've been buying from them for a while now and have recommended their great service to many family and friends. Everything I've bought has always been in top-notch condition, showing the care and focus that Discount Dragon always gives. My respect for this company keeps getting stronger with each exchange.
Coffee pods for our office
I ordered some coffee pods for the office from this website. They arrived really quickly and tasted great. When I needed an invoice, the person I spoke to was really friendly and helpful. I would definitely recommend this website and will be using it again in the future.
Variety, Excellent Service, Top-notch delivery
I've been shopping with this company for a long time now, and I have to say, I'm really impressed. They offer such a wide range of products, not like other discount stores that just sell the basic stuff like chocolate and biscuits. The service they provide is top-notch, everything runs smoothly and they really care about making sure customers are happy. Plus, the delivery and packaging are great - they make sure everything is well protected. I'm honestly so happy with the whole experience and I would definitely tell others to give them a try.
Quick delivery and savings
I had a few problems with some late deliveries at the start, but the customer service team sorted it out quickly. After those initial issues were resolved, I was really impressed with how fast my order was dispatched and delivered. The items I got were exactly what I wanted, and I saved a lot of money compared to other shops. All in all, I'm really happy with my shopping experience at Discount Dragon and I'll definitely be back for more in the future.
Sleep aid product
I stumbled upon this company while watching a late-night infomercial and thought I'd have a look at their products. I struggle with insomnia and was searching for something to help me get a better night's sleep. When I checked out the reviews on Trustpilot, I found myself thoroughly entertained by the responses from a guy called Adam. His clever and sarcastic comebacks were a real breath of fresh air. Having worked in customer service myself for many years, I can really appreciate the humour and honesty in his replies. It was a great way to relax after a long, stressful day at work. If Adam is indeed the owner of the company, I really hope he keeps up with these entertaining responses. It has definitely sparked my interest in buying from this company.
Recent order with a big mistake
I accidentally ordered the wrong item but the customer service team at Discount Dragon quickly sorted it out for me. Their service was fantastic, I highly recommend them!
About Discount Dragon
Discover Huge Savings on Essential Brands with Discount Dragon
As the cost of living rises, consumers are always searching for better value for their money. Discount Dragon offers an excellent solution with fantastic savings on essential household brands. From cleaning products to toiletries and pet supplies, Discount Dragon's vast array of products ensures that customers can find everything they need at unbeatable prices.
What Makes Discount Dragon Stand Out in the Industry?
Discount Dragon prides itself on offering big brands at better value than its competitors. Not only are their products highly affordable, but they also offer free delivery, making their products even more accessible to a wider range of customers. Additionally, Discount Dragon's selection of products is carefully curated to ensure that consumers have access to the best brands at highly competitive prices.
An Overview of Discount Dragon's Offerings
Discount Dragon offers a wide variety of household brands at highly competitive prices. Their selection includes household cleaning products, pet supplies, toiletries, and much more. Customers can save money on their favorite brands while enjoying free delivery on their orders.
Discount Dragon's Return Policy
Discount Dragon understands that sometimes customers may not be completely satisfied with their purchases. That's why they offer a hassle-free return policy for their customers. If for any reason a customer is not completely satisfied with their purchase, they can return it within 30 days for a full refund or exchange.
Contacting Discount Dragon's Customer Service
Discount Dragon's customer service team is always ready to assist customers with any questions or concerns they may have. Customers can reach them via email or phone, and their service hours are from Monday to Friday, 9 am - 5 pm. They respond to inquiries in a timely manner and make sure to resolve any issues as efficiently as possible.
The Importance of Customer Ratings and Feedback
Discount Dragon values customer feedback and ratings as a way to improve its services and offerings continually. Positive feedback helps to reinforce their strengths, while negative feedback provides an opportunity to identify and correct any faults or shortcomings.
Why You Should Share Positive Feedback
Sharing positive feedback is an excellent way for customers to show appreciation for Discount Dragon's services and products. It helps to reassure potential customers that they are making the right decision in choosing Discount Dragon, and it also incentivizes Discount Dragon to continue offering exceptional services and value.
How to Share Negative Feedback
While Discount Dragon strives to offer the best possible services and products, there may be occasions where customers are not completely satisfied. In such cases, it is crucial to share any negative feedback constructively. This can be done by outlining specific concerns and offering suggestions on how Discount Dragon could improve its services or products.
Feedback Summary
Regardless of whether the feedback is positive or negative, Discount Dragon values customer feedback as a way to improve its services continuously. They encourage customers to share their experiences and suggestions on how they can better serve their customers.
Share Your Experience and Help Others
Sharing experiences and feedback is an excellent way to help other customers get a better idea of what they can expect from Discount Dragon. By leaving a review on BritainReviews, customers can help others make informed decisions and also help Discount Dragon to continue providing top-notch services and unbeatable value.
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Contact Information
Butts Mill, Butts Street
WN7 3AE Leigh
United Kingdom
Categories Discount Dragon
Online shopping | Electronics Reviews & Experiences | Homeware Reviews & Experiences | Fashion Reviews & Experiences
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Last update: November 2025
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