All reviews of Toby
Review about: Titan Travel
Tour Guide, local guides, hotels, processed, food, coffee, crowded, noisy, locations, Puglia
I have to say, the Tour Guide and local guides were absolutely fantastic - so knowledgeable, friendly, and they really made the trip memorable. But the hotels were a bit disappointing, to be honest. They felt more like big conference venues where guests were just processed rather than looked after well. The food was pretty average, and let's not even mention the coffee - it was almost impossible to drink. The dining rooms were always crowded with too many tour groups, which made it feel really chaotic and noisy. On top of that, the hotels weren't in great locations for exploring local restaurants or attractions. It's a real shame because Puglia is such a stunning destination that deserves much better accommodation.
Review about: Beauty Base
Mascara and foundation
Don't bother with any other place, Beauty Base is absolutely the top choice for me! I've been a customer there for over ten years now, and I always go back because of how reliable and quick they are. Their professionalism and speedy deliveries really stand out. Whether it's mascara or foundation, their products always hit the spot. I just can't stay away thanks to their top-notch service. Literally, forget everywhere else - Beauty Base is where it's at!
Review about: Gigaclear
Fibre broadband installation
Having fibre broadband installed was an absolute nightmare from beginning to end. The communication was really bad, they didn't let me know about any planned outages, and the customer service was just awful. I had a chat with Dean today, and he was no help at all, just brushed me off. It's really frustrating trying to get hold of someone on the phone.
Review about: Direct Save
New wifi router
I recently got a new wifi router and I have to say, it's pretty awesome! I had a chat with this lovely lady called Rosemary who was so friendly and helpful. She took the time to explain everything to me in a really simple way and was super patient with all my questions.
Review about: Homary
Dining table
I recently bought a dining table from the website and, unfortunately, it arrived with some defects. I got in touch with customer support to raise my concerns and talk about the possibility of returning it. I was really impressed by how helpful Jay was. He was so friendly, patient, and understanding the whole time. After chatting with him, I got a really nice compensation for the trouble caused by the defects. To top it off, they let me keep the table, which was a nice surprise. Jay's customer service was top-notch and went above and beyond what I expected. I'm delighted with how everything turned out and grateful for the help I got.
Review about: Wild Dose
Dietary supplement for bloating relief
I bought this dietary supplement to help with bloating when I'm on my period. And I have to say, it really does the trick! I've noticed a big difference in how bloated and uncomfortable I feel after taking it. Plus, it's made that time of the month a lot easier to deal with. I definitely think it's worth trying if you're dealing with the same kind of problems.
Review about: Redfoot Shoes
New shoes
Lovely shoes! This company is always reliable to buy from. I've purchased quite a few pairs of shoes over the years and never had any problems. The whole process, from making a secure payment to receiving the delivery, is really simple. I'll definitely be shopping with them again. Good job!
Review about: Discount Dragon
Penny items and discount code purchase
I recently bought something from this company after seeing their ad on telly. They had a great discount for new customers, so I got 11 items for just a penny each, including stuff from The Body Shop. I tried to get 10 of the penny items but one was sold out, so I also got some other stuff on sale. However, when I went to pay, the discount wasn't added. I got in touch with customer service, but didn't hear back at first. I asked again, and Mark helped me out straight away. He was really professional and sorted everything out for me quickly. Thanks to Mark, I'm happy with the company again and have even made another order, including more penny items. Cheers, Mark!
Review about: Annoushka
Disappointed with functionality
When I first saw the designs at this place, I was really impressed. But then I bought some pieces and they just didn't work properly. Even though the brand said their stuff was durable and fun, I thought the quality wasn't up to scratch. I ended up having to get things fixed often, which was expensive. It's disappointing to see such a high-end brand caring more about looks than how long their products last.
Review about: Chiltern Oak Furniture
Bookcase purchase delivered to Annexe
I was really impressed by the delivery team from this place. They gave exceptional service. They made sure my bookcase was safely delivered. They even called me when they couldn't reach me at the door bell. They were happy to bring the furniture to my Annexe when I asked. I was very happy with the service they gave and think they should be recognised for their hard work. Overall, I couldn't have asked for a better delivery experience. Thanks to the delivery guys for such amazing service!
Review about: Pet Supermarket
Recent online pet food purchase
I recently bought some pet food online from this store. It's the third time I've ordered from them, and sadly, I've had late deliveries each time. The last order was meant to arrive on a Wednesday, but I got a message saying it would only come on Saturday. This delay has been really annoying and inconvenient for me. As a customer, getting things on time is really important, so it's disappointing that this store hasn't been able to get it right.
Review about: Italist
Received used and damaged item
I was really let down by my recent purchase from this company. They sent me a pair of trousers that were obviously used, dirty, and even had some tears in them. Selling stuff in that state as new is just not on.
Review about: Ebuyer
New gaming mouse
So, I recently got this really cool new gaming mouse from Ebuyer. I was so excited to try it out with my games. However, there was a delay in the delivery because of a strange security check that I wasn't even told about when I placed the order. Like, seriously, what's that all about? I understand they need to make sure everything's alright, but they could've given me a heads up, you know? I could've probably found it cheaper elsewhere, but I was happy to pay extra for next day delivery. They did refund me for that, which was nice of them. Still, the whole situation was pretty annoying.
Review about: Pouch
Order not fulfilled, refund issued
I ordered something from this business and was really looking forward to getting it. But then a few days later, I got a message saying they couldn't send it and would give me a refund instead. I was a bit gutted, but I know these sort of things happen sometimes.
Review about: Peter Hahn
Birthday present order
I ordered a birthday present 5 weeks ago and it has been an absolute nightmare. Despite numerous emails and phone calls, my delivery is still MIA. The customer service team has been giving me various excuses for the delays, ranging from payment problems to stock shortages. It's so annoying how the company can't seem to sort themselves out and give me a straight answer. Eventually, I gave up and decided to cancel my order as I had completely lost trust in their ability to deliver on schedule.
Review about: Anatomic Shoes
Recent shoe purchase
I just wanted to say that I recently bought a pair of shoes from your store, and I have to say, I'm really impressed with how good they are. The range you have is brilliant, and I managed to find just what I was after. The customer service was top-notch too, with the staff being really helpful and knowing their stuff. Overall, I'm really happy with my purchase and will definitely be coming back next time I need some new shoes.
Review about: Tower Housewares
Vacuum cleaner purchase
I recently bought a vacuum cleaner from Tower Housewares, and unfortunately, after using it for a while, I noticed it was making scraping sounds on my floor. Luckily, I remembered that it was still under warranty as stated on the box. I sent an email to the company and spoke to a customer service rep called Elle. Elle was really helpful and went out of her way to help me. She reassured me that a replacement part would be sent soon, which was a relief. I've had bad experiences with other companies before, but Tower Housewares has shown to be reliable and helpful. I'll definitely be shopping with them again in the future.
Review about: Rosewe
Wrong address
Rosewe sorted out the problem with the incorrect address on my parcel really quickly. They were so helpful and kept me informed every step of the way. I'm grateful for their great customer service and will definitely shop with them again in the future.
Review about: Tropicfeel
shoes and backpack
The products might seem nice and have a stylish design, but the quality is really not up to scratch. It's a shame that things like shoes and backpacks can easily fall apart in no time at all. Also, the policy of only allowing returns for broken items without the possibility of a refund is pretty unhelpful, especially when you're on the go and need something you can rely on.
Review about: Furniture123
Dining table purchase
I have to say, the table I bought from this company is really nice. But, the best thing for me was how quickly it was delivered. I wasn't even in when it arrived, but they easily rescheduled for the next day. I have to give it to them, I was pretty impressed.
Review about: Mobile Phones Direct
Defective handset issue
I'm really disappointed with the service from Mobile Phones Direct. I've been having problems with my phone since January and despite trying to sort it out, nothing's really changed. I even sent the phone back but still got charged £180 by Vodafone for a service that Mobile Phones Direct didn't actually provide. It's frustrating that they're not acknowledging or doing anything about it. I had to leave a bad review just to get a response, but even then, it's like nothing's being done. They say the contract's over, but Vodafone hasn't heard anything, so it's all just a mess.
Review about: Boux Avenue
Slippers purchase
I bought a pair of slippers from that shop recently and I've got to say, I'm really impressed with the quality. They're super soft and comfy, great for just chilling at home. And the price was really good too, especially for such a high-quality product. I'll definitely be going back there to get more stuff in the future.
Review about: Perfume Plus Direct
Anais Anais perfume gift for mum
I bought my mum an Anais Anais perfume from Perfume Plus Direct as a present, it's her absolute favourite. I was really chuffed to see that Perfume Plus Direct had the best deal on this perfume compared to other websites and shops. Placing the order was a breeze and I loved that they offered free delivery. The package turned up quickly and in mint condition. I'm really happy with my purchase and would definitely suggest Perfume Plus Direct to anyone looking for top-notch fragrances at a reasonable price.
Review about: Olivia & Pearl
Recent order issue resolved quickly
I had a bit of trouble with my order recently, but I have to say, the customer service I got was absolutely brilliant. They sorted out the problem straight away and even sent me a replacement the next day. I was really impressed with how quickly and well they dealt with everything. I'd definitely recommend this company to anyone after the great experience I had.
Review about: Lily & Roo
Repair service for my pearl drop earrings and pear necklace
I recently had my precious pearl drop earrings and pearl necklace repaired by them. I have to admit, for a small fee, my jewellery was fixed and returned looking good as new! The service was fast and hassle-free, which made the whole process really positive. I also value their commitment to sustainability and reducing waste, which is definitely a big bonus for me.
Review about: Quick Car Finance
Car finance
My experience with car finance was really top-notch, all thanks to an incredibly helpful and efficient team member. James Annison managed to make the whole process run really smoothly, ensuring I got exactly what I wanted. His excellent customer service went above and beyond my expectations. James Annison absolutely deserves a pay rise for his exceptional work ethic. Just keep up the fantastic work!
Review about: Aldermore
Saving account
I love dealing with the customer services team here, they're always so friendly and helpful. It's a no brainer to save with them because they're so efficient. They have really competitive saving products which is what draws me in. I feel like my money is safe and I'm getting a good return on my investment. All in all, I'm really happy with the service and products they offer.
Review about: Vodafone
Mobile phone purchase
I recently bought a mobile phone from this store and I have to say, it was quite an experience. The service from Joe was exceptional, he was really helpful and knowledgeable about the products. However, I must say that there weren't enough staff working on Saturday. I know it's not the team's fault, but it was frustrating to wait for so long. I think having a dedicated customer desk for general inquiries would help make things quicker. Overall, it was a great experience and the store itself was top-notch.
Review about: Waveinn
Professional and attentive team
I was really impressed by the way the team at this store treated me. They were so professional and attentive, giving me great service and answering all my questions straight away. It's so nice to see a company that genuinely cares about their customers and goes the extra mile to make sure they're happy.
Review about: Lungolivigno Fashion
cool sneakers
This was my first time buying from this place, and I am really pleased that I did! I managed to find the most amazing pair of sneakers that I had been struggling to find anywhere else, and they even had my size in stock! The website was incredibly user-friendly, and I didn't face any issues while browsing through it. The delivery from their end was exceptionally quick, but DHL seems to be taking forever to get it to me - so perhaps they should consider using a different courier service. All in all, I would highly recommend this place if you are in search of awesome items and a website that is a breeze to use.
Review about: Wynsors
Black trainers
The staff were really friendly and they helped me find the perfect black trainers that fit perfectly. The store was so clean and tidy, which I loved. And the price was just right for me. Thanks again for a fantastic experience!
Review about: Bargain Fox
Dress up wigs for a child
I loved the wigs I discovered for my dress-up games! They were just the right size for kids, which was difficult to find on other websites. The prices were pretty reasonable as well.
Review about: Vivienne Westwood
'Mini bas relief choker'
I recently bought a really beautiful piece of costume jewellery called the 'mini bas relief choker'. I was so impressed as soon as I saw it because of the pretty pink rose gold orb and the lovely cream tone and shine of the Swarovski pearls. When I wore the choker, it looked absolutely stunning and went perfectly with black and lavender clothes. It's great for dressing up smart casual outfits and will definitely make a statement with evening wear. I was really happy with how quickly it was delivered and the cute packaging it came in, with the box and little bag included. All in all, it was a fantastic shopping experience.
Review about: Republic of Cats
Cat food
I have to say, the team at this place were really friendly and helpful when I asked about the various flavours. The food itself is fantastic, my cat adores it! The branding is really cool, right from the website to the tin labels, and the personal touch on the box and dry food packaging is a lovely extra touch - my kitty definitely likes having her name on it! Overall, it's top quality stuff all the way.
Review about: Archiproducts
Furniture pieces
I've been buying furniture from Archiproducts for years now, they have a great range of top-quality European items. The website is really easy to use and I always find what I need quickly. It's like a goldmine for people who love high-end furniture like me.
Review about: GATE8 Luggage
Recent trip luggage purchase
I bought this suitcase for my trip to China, and I have to say I was really happy with how well it performed. It had plenty of space for all my stuff and it stayed strong even when I packed it to the brim. The design was cool and easy to spot on the luggage carousel. I also liked how well it held up, with no signs of damage even after being dragged around airports and train stations.
Review about: PDSA
Misdiagnosis and euthanasia of healthy pet
I had a terrible experience at a veterinary clinic recently. They misdiagnosed my healthy 3-year-old pug and ended up euthanizing her without my permission. The vet was so incompetent and unprofessional, it was really shocking. I am heartbroken over losing my beloved pet because of a mistake made by someone who was supposed to take care of her.
Review about: Kickers
Shoes
I recently bought a pair of shoes from this shop, and I have to say, the service was really great. I ordered two different sizes and kept one, returning the other. The whole process went really smoothly and efficiently; I posted the return on Tuesday and had the refund in my bank account by Friday. I've been wearing shoes from this brand since the 90s, and I can honestly say that the new ones are just as good in terms of quality and style. The customer service team were really helpful and knew their stuff when helping me with my order. I'm grateful for the hassle-free experience I had with this shop.
Review about: Charli
New blouse
I recently bought this really nice new blouse from a store. The first time I ordered from there, it wasn't great. But this time, my goodness, it was much better. The fabric was really soft and the pattern was really pretty. I was so pleased to give this store another chance and actually ended up with something I love wearing. However, the first time I ordered this Mae blouse, it was meant to be made of soft viscose, but it turned out to be thin cotton. Cotton tends to get all wrinkly and doesn't look as nice as it does in the photos on the website. If I had known it was cotton, I wouldn't have ordered it, you know?
Review about: Holiday Taxis
Outward trip - careful & prompt driver, return trip - white knuckle ride
The journey out on 27th April was great! The driver was careful and arrived promptly, even though he wasn't quite sure where the hotel entrance was. He made sure to find it and let the office know for their records. The return trip, on the other hand, was completely different. The driver was on time but showed up in a small car rather than the premier option we had booked, which could barely fit our 3 suitcases. The drive to the airport was stressful, with the driver relying on the Sat Nav and his phone while driving, often drifting into the middle of the road with just one hand on the wheel. He was a nice young man, but his driving skills were worrying. We did get to the airport on time, but the journey back was a bit scary.
Review about: Slide and Fold
Triple pane sliding door purchase
After looking at different choices, I ended up buying a triple pane sliding door from this company. I was really impressed by how good it looks - it's light, sleek, and fits perfectly in my home. I would definitely suggest it to anyone who needs something similar. Also, I have to say, the customer service was top-notch, especially from Adam.
Review about: Purolabs
Iron supplements for hormonal acne and heavy menses
I've been dealing with hormonal acne and really heavy periods for a while now. The lack of iron caused by the heavy periods meant I had to take iron supplements for a long time. But since I started using supplements from this company, I've seen a big difference in just two weeks. My acne is starting to clear up, and my period isn't as heavy as it used to be. I do have some scans booked to figure out what's causing the heavy periods, but I'm thankful to have found something that's helping me. I'll keep up with the appointments to get a better idea of what's going on with my health.
Review about: Sosandar
Large return processed promptly
I sent back a bunch of stuff to an online shop and got a bit worried when my refund wasn't showing up even after the courier had collected my return. So, I dropped an email to customer service and was pleasantly shocked to get a super quick reply. A lovely lady named Katie told me that my refund was just processed, and soon enough, I got a notification that the money was back on my card. Honestly, I was pretty impressed with how fast and helpful the customer service was.