Footshop - Overall Rating based on 25 reviews
Featured Reviews
Reviews (25)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Black sneakers
Oh my gosh, I bought these black trainers and I couldn't wait to wear them, but I wasn't sure what size to get. Thankfully, this guy Gergő was a total lifesaver and helped me work out the right size. He was really patient and friendly, honestly the best customer service I've ever had. If you need any help or have questions about your order, definitely speak to Gergő, he's amazing! I'm thrilled with my new trainers and I'm excited to show them off at school. Big shoutout to Footshop for having fantastic people like Gergő!
Shoes
At first, I was a bit unsure about buying from this shop because of some bad reviews I had seen. However, I eventually took a leap of faith and went for it. I'm so pleased I did, as the shoes arrived promptly and in great condition. They were just what I wanted and I'm over the moon with my purchase. The way they were packaged was also really impressive and added to the whole fantastic experience. Even though I had doubts at first, I would definitely think about shopping from this store again in the future.
Double boxed Bearbrick
I've just bought something from this shop for the first time and I have to say, I was really impressed with the service I got. Right from when I made the order, they kept me in the loop with regular updates. I was also really happy to see that my Bearbrick was packed carefully in two boxes, so it arrived in perfect condition. All in all, I'm super happy with how everything went and I'll definitely be shopping here again in the future.
Nike Terrascape Airmax
I'll be honest, I was a bit unsure about ordering from this company because of all the bad reviews I'd read online. But, I decided to go for it and I'm really pleased I did. When my Nike Terrascape Airmax trainers turned up, they were in perfect condition and they look amazing. I was pleasantly surprised by how good the quality was and how quickly they were delivered.
Adidas hiking shoes
I bought some hiking shoes from Footshop the other day and I was really surprised by how much cheaper they were compared to buying them from the brand's website directly. I ended up saving about 70 euros, which was a fantastic bargain.
Arch support purchases
I recently bought three different arch support products from Footshop to give them a go. Turns out, one of them just didn't cut it in terms of support compared to the other two. I tried getting in touch with Footshop through email a few times to ask for an exchange or refund, but unfortunately, I didn't hear back from them at all.
Feeling rather annoyed with the poor communication and customer service, I decided to search for the same products elsewhere. Luckily, I found them on Amazon and could order them without any trouble.Returning shoes
I recently bought some shoes from this store, but I need to return them. I've been trying to get hold of customer support since Thursday, but it's now Monday and still no response. It's really disappointing how they're not communicating with me. I just hope they sort out my refund without any more problems. I've tried calling the phone number they gave me from Greece, but it seems to be fake or not working at all. And after hearing other customers complain about their service, I can see why they have a bad reputation. Even though they have unique items, the terrible support afterwards isn't worth it. I won't shop there again in the future.
Shoes purchase
I bought these shoes recently, but I wasn't happy with them - they weren't good quality and didn't fit well. When I went to return them, I was surprised to learn that I'd only get half my money back because I'd tried them on. I think that's not right. How am I meant to know if they're any good if I can't try them on? I'm very let down by this and if I have to, I'll take more steps to sort it out.
Easy ordering process, quick delivery
At first, I wasn't too sure about ordering from Footshop. But I have to say, I was really impressed with my experience. Ordering was easy and my item was sent out quickly and securely. I liked the regular updates I got and how they kept me in the loop throughout the whole ordering and delivery process. I'll definitely be thinking about using Footshop again next time.
Recent footwear purchase
I recently bought a pair of trainers that I had been looking for all over the place. I couldn't find them in my size anywhere, so I was really happy when I found them on this website. But when my order arrived almost two weeks later, I was gutted. The packaging was really poor - the trainers were in a box from a totally different brand. When I looked at the trainers themselves, it was obvious that they were either rejects or fake. The quality was terrible and it was clear that no one had checked them properly before sending them out. I was so disappointed to see that lots of other people had the same problem, which just made me even more annoyed. Overall, it was a total waste of my time and money.
Timberland 6-inch boots
I recently bought a pair of Timberland 6-inch boots from Footshop, and I have to say, it was a great experience. Even though I was a bit unsure at first because of some bad reviews I saw, I took a chance and placed an order. I was really impressed by how professional the team at Footshop was. The prices were reasonable, the website was easy to use, and the delivery to France was super quick. The boots came in perfect condition, and I'm really happy with my purchase. I will definitely be coming back for more shopping in the future. Thanks, Footshop, you really went above and beyond my expectations!
Rare sneakers
I was a bit unsure about ordering from here at first because of the bad reviews, but I couldn't hunt down the rare sneakers I wanted anywhere else. So, I decided to take a gamble and I'm relieved I did. The delivery to Poland was quicker than I expected; I ordered on a Saturday and got my sneakers by Wednesday. The shoes look top-notch and are exactly what I was after. All in all, I'm really pleased with my experience shopping at Footshop.
Wrong size shoes
I bought a pair of shoes but they sent me the wrong size! Isn't that just ridiculous? I was really looking forward to receiving them, and now they're way too big. I don't get why they need a photo to see they messed up. They should just trust what I'm saying, right? Plus, they're not even responding to my emails now. So frustrating!
I bought a sports tracksuit and oh no, the promocode drama
I recently bought this really nice sports tracksuit online and thought I'd use a promo code I saw on the website. However, after an hour, I received a notification that half of my order was cancelled. They mentioned that it was due to the promo code being incorrect or something, I'm not entirely sure. To make matters worse, they went ahead and sent me the remaining half of the order without even consulting me first, which was quite embarrassing. Additionally, when I had to return an item, it took an incredibly long time for them to initiate the refund process, around 3-4 weeks. It felt like forever, honestly!
Adidas trainers purchase
I recently bought a pair of trainers online to replace my old adidas ones. However, they turned out to be fake. The quality was really bad - the 'leather' had jagged cuts around the ankle, the insoles were made of cheap blue foam that didn't fit well, and there were loose ends of threads stuck inside the shoe. I wish I had checked reviews before buying, as it looks like getting a refund from this company will be a hassle.
Recent return experience
I went back to that shop not long ago to give something back, but it was a bit of a nightmare. Even though I did everything as they said in the confirmation email, I still haven't got my money back for the item I took back. When I phoned up their customer service team 9 days later, the person on the other end was really rude and wouldn't tell me when I could expect my refund. The whole lack of communication and the way the staff acted just left me feeling really unhappy about the whole thing.
Adidas shoes purchase
I had a really good time ordering a pair of shoes from Footshop recently. It was so easy and quick, I didn't have any problems at all choosing what I wanted. They have such a great range of sports and streetwear shoes on their website, it's easy to find exactly what you're after. The staff were really helpful and nice, which made the whole shopping experience even better. I'm really happy with my new shoes and I'll definitely be going back to Footshop next time I need some new footwear.
adidas Gazelle trainers
The store had a great selection, but I had to wait longer than expected to get my adidas Gazelle trainers. I tried emailing them to ask about my order, but I never got a response or any updates. It was really frustrating and disappointing not hearing anything back. I know delays can happen, but it's so important to keep customers informed about what's going on.
Problematic shoe logo
I bought a pair of shoes with a missing letter on the logo, and I've been trying to replace them for the past three weeks without any success. To make matters worse, they even missed a pick-up appointment. I asked for a refund, but I haven't received any response yet. They said I have to ship the shoes back at my own expense for store credit in the future. I should have just gone to a physical store instead. This whole situation is completely unacceptable!
XL ON running socks in white and black
I couldn't believe how lucky I was when I stumbled upon XL ON running socks in white and black on Footshop. These socks are like gold dust in the UK, with XL sizes being all snapped up. But Footshop saved the day by having them in stock, and it honestly made my day. The ordering was a breeze and my package arrived in a jiffy via DHL. Big thanks to Footshop for always delivering!
Review with most votes
FOOTSHOP is LYING and scamming
Read on