funnyfuzzy Reviews
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Dog bed/car seat purchase
I bought a dog bed/car seat from this company recently and I have to say, I was really disappointed with the quality. The item was not as described and the overall quality was really bad. When I tried to contact the company for a refund because of the faulty product, the whole process was just ridiculous. I wouldn't recommend anyone to buy from this company, it's just not worth your time and money.
Dog cushion bed purchase
I bought a dog cushion bed from this shop recently, and I have to say, I was really let down. The cover shrank a lot after I washed it like they said, so it's a struggle to get the cushions back in. The whole bed is not great quality either - it's already starting to come apart at the seams and doesn't give the sturdy support they promised. I wouldn't suggest getting anything from this store, the product doesn't live up to what they say.
Unpleasant experience, lack of return policy
I wish I had checked the reviews before buying from this company. Just like lots of other people, I had the same problem of not being able to send back things, and the company completely ignored the consumer rights set out in the 2014 contract. It's really annoying to see a company not following such a simple consumer protection rule.
Misleading product description
I recently purchased something from this company and, to my disappointment, I had a pretty bad experience, just like many others. The item I got wasn't at all like what was shown on the website. The quality was really poor, and it didn't work as it should. When I tried contacting their customer service for a refund, I only got automated responses that didn't really help and seemed quite dismissive. It was really irritating not being able to sort out my problem properly. In general, I wouldn't suggest buying from this company as their products are not very good and their customer service isn't great either.
Bed covers
I was really disappointed with the bed covers I ordered as they didn't meet the quality standards that were advertised. They came in a clear plastic packaging which made them seem cheap and not up to par. I completely agree with other customers who have complained about the lack of quality and overall experience with this purchase. To top it off, there was no invoice included in the delivery, which just added to my disappointment. It has left me wondering about the company's credibility and the source of their products.
Sofa cover purchase
I bought a sofa cover from this company, and it was a total disaster. They sent me the wrong size, and there was even a stain right in the middle of it! I contacted their customer service team about it, but it's been more than 2 weeks now, and still no response. It's so annoying to spend money on something that's faulty and not get any help to fix it. My whole experience with this company has been really disappointing, and I won't be buying from them again for sure.
AVOID at all costs
AVOID at all costs
I ordered a dog bed and according to the dimensions on their site, it would have been perfect, however, it arrived and it was tiny. It was described as a Extra Large dog bed, its never seen extra large anything.
I contacted them as the item was not as described and the dimensions provided were not what i received. When i contacted them within the 14 days after delivery, they refused to refund me, even though on their website i followed all the T...Cs.
They will not all me to return, because they will not refund the return shipping as they are not based in the UK, not my issue as on their site they do not say i have to pay for the return should the item not meet their own descriptions...
They offered me 10% off my next order or £5 refund. This is disgraceful and this company is not operating within UK law around distance selling.
AVOID DO NOT WASTE YOUR MONEYSofa cover
Please be careful when ordering as this company full well know they're unable to dispatch goods within the advertised timescales and do not keep you abreast of what's going on. I placed order but had zero comms from them. After 10 days I contacted for an update and it was only at this point they eventually bothered to inform me the goods hadn't even yet been dispatched!
I responded saying I was not happy as they had accepted the order, but at no point had the courtesy to inform me there would be a delay. On doing some digging I see 2 weeks before I placed my order on their own social media a pos stating there were 'too many private messages to reply to' and to send an email instead. But I have emailed and still had no reply, or goods or even an apology.
I can only assume your statement regarding too many messages to reply to are messages of complaint? This rings alarm Bells and therefore I have opened a dispute with PayPal.
If by chance, I get the goods with an apology or explanation and the goods are as good as they look, I will, of course write a fair, Positive review. But sadly I hold little hope of ever seeing these items.
Review with most votes
Sofa cover
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