Gear4music26 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Banjo ukulele
I recently bought a really nice banjo ukulele from a store and it was amazing! The service was top-notch and I've bought things from them previously without any problems. I will definitely be purchasing music supplies from them again in the future.
Product selection assistance
I just wanted to share my recent great experience with getting help choosing products from a really friendly and knowledgeable team member. Their advice really made me feel sure about my purchases, and I'm so thankful for their expertise. Huge thanks for giving such outstanding customer service that really stands out. I'd definitely suggest reaching out to the team for help when selecting your items.
Budget instrument purchase
I recently bought a budget instrument from this company and I have to say, I was really impressed with the whole process. The website was easy to use and I could easily find what I was looking for without any trouble. They had a wide range of budget instruments to choose from and I found exactly what I needed at a great price. Checking out was quick and simple, and I got a confirmation email straight away.
Second-hand trade-in service
I think it's really dodgy and not very fair to start up a scheme where you trade in second-hand stuff when people are struggling to afford the basics. It just seems like taking advantage of those who are already in a tough spot. And offering such a low amount for something as valuable as a Gibson Les Paul is just disrespectful. It makes the company look bad in terms of ethics and values, so I'd recommend that people steer clear of getting involved in this kind of thing.
Digital piano purchase
I bought a digital piano from here recently and I have to say, the service was excellent. The customer service team responded promptly to all my questions and were really helpful while I was making my purchase. I checked prices on different online stores and Gear4music not only had the best price but also the best customer service by a mile. Within a week of placing my order, the digital piano arrived in perfect condition, just like they described. I was really impressed with how smoothly Gear4music dealt with everything and stuck to their word.
Exceptional customer service
I have to say, the customer service I got from the staff at this store was really great. Rogério was so helpful and really went the extra mile to help me out. Even when he wasn't around, the other staff members were quick to help and sorted out my issue fast. I am truly impressed with the service I got.
Quick delivery, well-packed order
I was really pleased when my order arrived super quickly - it only took one working day. The delivery was done by DPD, and they actually managed to deliver on time this time, which doesn't always happen with them! The packaging was mostly good, although the box for the microphone was a bit squished. Luckily, everything inside was absolutely fine, so I'm not too bothered about that. I was really impressed with the amazing customer service, so I will definitely be coming back to order again in the future.
Headphones for my wife
I'm really happy to report that my latest experience as a returning customer at Gear4music was just as good as the last two times. This time, I got a pair of headphones for my wife, as I had already bought some South headphones and an Arturia minilab for my son before. The whole process of ordering was easy, the service was top-notch, the prices were fair, and the delivery was quick. Overall, I'm pleased once again with my shopping trip at Gear4music.
Digital piano pedal
The customer service I got from Gear4music was absolutely fantastic. I had bought a digital piano pedal that didn't quite fit my piano, so I gave their customer service a ring. After just a quick chat on the phone, the person I spoke to not only said sorry for the hassle, but also sorted out a replacement pedal to be sent to me for free with next day delivery. I was really impressed by how fast and smooth they dealt with the problem, it totally went above and beyond what I expected. That kind of service is what makes me want to keep coming back for more.
Equipment
I thought the prices were pretty decent, but it's worth checking out other sellers just to be certain you're getting the best bang for your buck. I do wish they offered better Trade In deals for used gear though. All in all, I'd say this company is dependable and a solid choice for buying equipment.
Microphone bundle purchase
I bought a microphone bundle from this company not long ago and, sadly, one part was missing. But, thanks to the top-notch customer service from a chap called Daniel, the problem got sorted out without delay. I must say, I was really impressed by how efficiently and professionally the customer service team handled my issue. The microphone bundle itself is top quality and I'd definitely suggest this company to anyone in need of gear for podcasts or music production. Big thanks to Daniel for all your help.
Guitar return/refund
I had to return a guitar I bought recently and the customer service was really great. I spoke to a guy called Daniel in customer service who was just brilliant. He was really helpful and made the returns process so easy. They picked up the guitar with a free courier just a day later, and I got my refund in a week. Daniel was great at keeping me updated and helping me out the whole way through, he's a real star at the company. Even though the issue with the guitar wasn't their fault, the amazing customer service I got has definitely made me think highly of them. I'd definitely shop with them again in the future without any doubts.
Guitar processor trade-in
I received a great deal for my trade-in, which I was really happy about. Everything went smoothly and it was easy to follow. The staff were friendly and knew what they were doing, which made things go without any problems. I would definitely suggest coming here to trade in for a fair offer.
Faulty item return
The customer service was absolutely fantastic when I had to return a faulty item. The team handled the issue really well by responding quickly, keeping me informed, and making the whole returns process easy. It has definitely made me trust the company even more, so I'll definitely be shopping with them again. I've bought from them many times before and never had any problems with their products or service. I would highly recommend Gear4music to anyone in need of quality products and top-notch customer service.
Silver guitar and gig bag
I just got a silver guitar and gig bag from Gear4music and I'm really happy with them. Everything went smoothly, from ordering to delivery at my collection point. The items arrived well-packed and in great shape. The guitar, a Gretsch G5426 Electromatic Jet Club, looks amazing and plays really well, just like all the other Gretsch guitars I've had in the past. I would definitely recommend this music shop to anyone in need of top-notch musical instruments and accessories.
I ordered some stuff
I went to the shops and picked up some bits and bobs. I had a chat with the staff there and they got back to me in no time, super quick! They were really friendly and made me feel good. The delivery was speedy too, all the way from France, so I didn't have to pay much tax. Just a small postage fee, but that's okay with me!
Electric guitar purchase
I was really impressed by the support I received from the staff at Gear4music, both before and after making a purchase. They knew their stuff when it came to their products and gave me some really useful advice on picking the perfect electric guitar and how to make the most of it. Their knowledge was a big help in helping me decide on the right purchase for what I needed. On top of that, they were really patient and took the time to answer all my questions, which made me feel sure about my decision.
Child's guitar kit purchase
I bought my daughter a child's guitar kit from this company as a Christmas gift. She really enjoys playing with it and I found the whole shopping experience to be good. The website was easy to use, ordering was quick, and the delivery was fast. I would recommend this company to anyone looking for similar products.
Ukulele purchase
I bought a ukulele recently and I was really impressed with the customer service I got from the team. Even though I'm 90 years old, I still love playing music and I'm part of several groups that meet up every week. The team really understood what I needed and went above and beyond to help me out. I'll definitely be going back to them for all my musical needs from now on.
Resonator guitar
Bought a resonator guitar paid by…
Bought a resonator guitar paid by credit card guitar arrived but cracks along the side of the neck appeared where the frets go in .phoned gear 4 music they had it picked up today by ups no recipte left for me but have him on door ring camera scanning bar code on box and taking it to his van
No idea when the new replacement will be sent out .I asked if a new one could be sent out with ups as they pick up the faulty one I was told no
So now I wait and it looks like it will be next week as its may bank holiday
Well this was a first buy for me at 70 and will not be buying of this company again ever..
Just phoned gear 4 music today Friday to see when the new guitar will be sent out told 5 to ten days
So I said just refund me to my credit card I have had enough of you
All I got was OK refunded good bye
And I am a first time customer one bitten twice shy comes to mind..
Just ordered same guitar but electric acoustic resonator of a company in Kent it cost £5 more but will be here next Tuesday
Some firms know how to treat customers..
About Gear4music
Finding a reliable store to buy music instruments and gear can mean the start of a special relationship. If you are looking for somewhere that will finding you anything from classical instruments to electronic mixing decks, Gear4music is the site you may be looking for. If you want some insight before investing your time and money, have a look through reviews of the company to hear what other customers thought.
About Gear4music
Gear4music is a industry leading retailer of musical instruments and music equipment of all description and styles. The brand was founded in 2003 in York, and with 1.3 million registered customers, they have become one of the largest instrument and equipment retailers in the UK. They have expanded their service abroad, catering to 15 different languages and delivering to over 190 countries, and are one of the fastest growing music companies in Europe. The brand has set itself the mission of making it easy for everyone to purchase and own musical instruments and equipment. They aim to do this by providing customers with great prices and excellent service, regardless of where that customer is in the world. They are also listed on the London Stock Exchange after an Initial Public Offering in 2015.
Services of Gear4music
The variety of music instruments and equipment available on the Gear4music e-commerce website are divided into the categories of Electric Guitars, Acoustic guitar, Bass Guitars, Drums & Percussion, Pianos & Keyboards, Orchestral, Live Sound & Lighting, Studio Gear, DJ & Production and Home Audio. The business pride themselves on providing customers with a complete range of instruments, styles and levels of technology, including orchestral instruments, drum kits, saxophones and studio equipment. They aim to stock all the best brands available, including Yamaha, Casio, Fender, Ibanez, Seinnheiser, Behringer and Gibson. They have also manufactured a range of own-brand products.
Gear4music place great value in their customer service experience. The website accept Mastercard, Visa, American Express, Paypal and Pay By Finance for payment. They also offer Click & Collect services, free returns and include a 2 year warranty and a 30 day money back guarantee with every product.
Complaints, Compliments and Tips for Gear4music
What has your experience been of sourcing musical instruments and music equipment for Gear4music? Was the selection of productions rich enough to satisfy all your needs? How did you feel about the quality and durability of the products? The company prides itself on their customer service, did you find their guidance and expertise helpful? Leave us all your comments and feedback, good or bad, in a review so the wider music community can get an understanding of the company.
What do customers think about Gear4msuci? Read and write customer reviews for this sites selection of musical instruments here!
Do you love to play music? Then you might be looking for the best musical instruments and other musical equipment. So where can you find it? One company that sells musical equipment is Gear4music. But what will the quality of their clarinets and piccolos be? Will their drums and other percussion instruments help you to keep up a good beat? What will their pianos and keyboards sound like? Will it take long for Gear4music’s delivery service to send you your electric or acoustic guitar? And what will Gear4music ‘s customer service department say when you require their help, advice or assistance? Will they do their best to make you a happy customer? The best people to talk about these matters are musicians that tried an instrument from Gear4music before. Read their reviews to see what Gear4music really offers. Their opinions, ratings, comments and experiences can help you to discover if Gear4music plays your kind of music.
About Gear4music
Gear4music is a company that offers musical instruments and other music equipment. The company was founded in 2003. Now, they have over 1,3 million registered customers. They call themselves a “leading retailer of musical instruments and musical equipment”.Their speciality is Woodwind instruments. They offer, for instance, various guitars. So whether you play on an electric guitar, bass guitar or acoustic guitar, Gear4music will have lots of brands available to you. They also offer drums such as electronic drums, acoustic drums, snare drums and cymbals. Of course, they also offer other percussion instruments such as bongos, samba, hand percussion, djembes, cajons, tambourines, tuned percussion, orchestral percussion, cowbells, congas and more. They also offer drum accessories such as ear protection, drum keys, drum care, drum lights, drumsticks, drum mats, drum dampeners etc. In their pianos & keyboards section, you can find digital pianos, MIDI keyboards, synthesizer keyboards, grand pianos, acoustic pianos, portable keyboards, organs, workstations, hybrid pianos, stage pianos, junior pianos and more. Their orchestral department contains clarinets, ocarinas, saxophones, flutes, recorders, electric violins, cornets, cellos, trombones, piccolos, triangles, cornets, harps, French horns, trumpets, tubas etc. Besides instruments, Gear4music also offers some live sound & lightning equipment. Examples of their selection are microphones, lighting effects, party lights, speakers, handheld recorders, live sound accessories, signal processors, lasers, mirror balls, floor monitors, subwoofers etc. This equipment can also be used in production studios. And for DJ’s, Gear4music offers DJ mixers, DJ decks, scratch DJ equipment, DJ effects units and more.
A review of Gear4music's electric acoustic guitar.
Services of Gear4music
Gear4music has a customer service that offers to send the instruments and other musical equipment right to your home. They also have a customer service willing to help you when you need some advice.
Complaints, Compliments and Tips for Gear4music
Have you ever played on an instrument from Gear4music? Whether you jammed solo or played in a band or orchestra, we would like to hear what you think. What is your opinion of the sound produced by their violins or cellos? Did you have to wait long for your keyboard to be delivered? And did their customer service help you when you had problems with your speakers or DJ equipment? Please write your own review and tell us everything about this music shop.
Bonus!
📊 How did Gear4music shine for you?
Contact Information
Kettlestring Lane, Clifton Moor, York
YO30 4XF York
United Kingdom
Categories Gear4music
Online shopping | Multimedia & Subscriptions Reviews & Experiences | Electronics Reviews & Experiences | Office, Hobby & Party Reviews & Experiences
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Letzte aktualisierung: January 2025
Review with most votes
Quality products
A company of class instruments, all types. We have a group of musicians and so different type of instrument for commercial purpose. Seven to eight instrument we had taken from ... Read onBy: Rohit Bindra