All reviews of Jones
Review about: Sundays Bike Insurance
Claim for race fee
My recent experience with the company was absolutely brilliant. I had to drop out of a running race because of a foot injury and decided to make a claim for the race fee. I wasn't sure if I had the right evidence, but luckily Deon was the one assigned to my case. Deon was really understanding about my situation and gave me clear guidance on what evidence I needed to provide. In just a few days, I got a full refund. I can't recommend this company enough.
Review about: Alpine Elements
Ski holiday in La Plagne
I've just got back from a week in La Plagne and had such a great time with the company. Our chalet host, Alex, was absolutely fantastic - so friendly and cooked up delicious meals. The chalet itself was really comfy and in a perfect spot for hitting the slopes. It was my fourth trip with this company and I'll definitely be booking with them again in the future.
Review about: Beatsons Building Supplies
Wood and nails
I really enjoy going to this place with my dad to get wood and nails for our DIY projects. They always have all the things we need and ordering online is a breeze. I now have my own account, so I can add things to the list in the evening and it's all set for us when we arrive the following day. The people who assist us in loading the van are very friendly as well, they never cause any issues.
Review about: ZoomDoc
Chickenpox fit-to-fly certificate
We really needed chickenpox fit-to-fly certificates so we could get back home from our holiday. It was easy to go through the process, and we got a fast response. Overall, we were pleased with the service and thankful for how quick and efficient it was.
Review about: Gear4music
Banjo ukulele
I recently bought a really nice banjo ukulele from a store and it was amazing! The service was top-notch and I've bought things from them previously without any problems. I will definitely be purchasing music supplies from them again in the future.
Review about: Jet2 Insurance
Poor service experience
I had a really bad experience with that insurance company. When I needed medical help urgently while I was abroad, they didn't help me at all. It felt like they were more focused on not helping me than actually assisting. They kept transferring me to different departments and connecting me with other insurance companies, which just made everything take longer and caused more confusion.
Review about: The Online Clinic
Efficient medication ordering
I found ordering medication from The Online Clinic really easy. It was so much better than waiting ages at my GP surgery, I could just order what I needed online. The verification process was thorough and made sure I got the right medication without any fuss. All in all, a great experience that saved me a lot of time.
Review about: Flymedi
Surgery experience with exceptional care
My time at the surgery was really amazing. Alexandra did an incredible job in making sure everything was sorted out and went smoothly for me. She was there for me from the moment I arrived till the day I left, making sure I was well looked after the whole time. I am so grateful for all her hard work and support. I would definitely recommend her to anyone looking for a hassle-free and easy experience.
Review about: Lakeland Furniture
Recent furniture purchase
I need to tell you how unhappy I am about the furniture I bought from this company recently. The furniture isn't very good quality, and I had lots of problems with it. To make things worse, the customer service was really annoying and not very professional. It took so many emails and so much time to sort everything out, I had to get legal help to fix things. My whole experience with this company was a total nightmare, so I really don't recommend buying anything from them.
Review about: Alpine Elements
Ski resort stay
I've just got back from a break at a ski resort, and I have to say, it was fantastic. The team, who were led by Dan, really went out of their way to make our stay enjoyable. The food was delicious, and everything about the resort was top quality. I would definitely recommend this place for both winter skiing and summer activities.
Review about: Tesco Groceries
Water bottles
I bought some water bottles from Tesco Groceries and I find the flip top lid quite annoying because it spills sometimes. I think it would be better if they had screw tops instead, especially for families with kids. Apart from that, I am happy with how quickly my orders are delivered. However, I have had some issues with the freshness of certain items like fruits, veggies, and other perishables. It's frustrating to get stuff that's already gone off or will expire soon after delivery.
Review about: Bricoflor
Wallpaper purchase
I bought some wallpaper from this site and it was really good quality. You can even ask for samples before committing to the full order! However, when it arrived, there was an unexpected import duty charge that caught me off guard. So, just be aware of that before making a purchase!
Review about: Magazines Direct
Metal hammer bundle purchase
I've been really disappointed with the online store I used. I ordered a metal hammer bundle, but then heard nothing for ages. When I finally got in touch to ask about my order, they told me it had actually been cancelled without letting me know. Apparently, it was their mistake. When they did eventually send out my order, they got it wrong and I received the wrong item. It's been a total pain and taken up so much of my time. I'm now trying to sort it out with their customer service team and hoping they'll send me the right thing soon.
Review about: Cyprus Paradise
Booking confirmation issues
I had to give them a call because their website was useless, but luckily their customer service team was super helpful and fixed everything in no time. I've used this service a few times now and it's always been really reliable.
Review about: Loreto Gallo Pharmacy
Missing medication in order
I was really let down by my recent experience with Loreto Gallo Pharmacy. I ordered a bunch of medications but when the package arrived, one of the items was missing. What's worse is they didn't even tell me before sending it out. Their lack of communication and bad customer service left me feeling annoyed and disappointed. I had to pay for delivery for meds I never got, which is just not on.
Review about: Kickers
Fast delivery, perfect fit
I am absolutely chuffed with these shoes - they arrived in a flash and fit like a glove! They are incredibly comfy, I can wear them all day without any bother. Normally, I prefer to try on shoes before purchasing, but I decided to take a risk with these and I'm delighted that I did. They fit like a dream from the get-go and I couldn't be more pleased!
Review about: Stylevana
Skincare products
I'm a customer of this company, and I just wanted to share my experience with them. I've noticed they sometimes get bad reviews, but I personally bought some skincare products from them this year. I found that the delivery time was fine and the products were good quality. Plus, the prices were pretty competitive compared to other places. So overall, I'm happy with the service and the prices at this company.
Review about: Dv8 Fashion
Jacket purchase in a sale
Although I had some doubts after reading reviews, I took the plunge and bought a jacket that was £100 off in the sale. I was so pleased when it arrived sooner than expected, beating the 3-5 day delivery estimate. The packaging was spot on, and the jacket was just as it was described. I would definitely suggest checking out this store.
Review about: Zavetti
Jacket
I bought a jacket for my son recently, but he changed his mind pretty quickly. I tried to cancel the order straight away, but it was a real nightmare trying to get hold of customer service. I sent lots of emails and tried the live chat, but got no response at all. When the jacket finally arrived, I tried to return it, but the QR code on the returns form didn't work, the customer services number went to an American voice message that just hung up, and the online portal didn't recognise my order number. It was super frustrating and made me feel like this company was just wasting my time. I definitely wouldn't recommend them at all.
Review about: Great Plains
Mini dress purchase
I bought a dress that was supposed to be a maxi dress, but it turned out to be a mini dress that hardly covered my calves. The material was really cheap and the dress had no style at all. I've bought dresses from this company in the past and they were good quality, but this one was a big disappointment. I'm going to donate it to a charity shop because I can't see myself wearing it. It's sad to see the quality of products on this site going downhill, especially after having good experiences as a customer before.
Review about: Running Point
Shoes
I was really anxious about ordering from here, but it all turned out fine in the end! My shoes arrived within 6 days and everything went really smoothly.
Review about: My Health Checked
Anemia Self-Test Kit
I've been feeling a bit off lately and was unsure of what was causing it, so I did some digging and found out it could be linked to anemia. Finding this self-test kit was a huge relief as it confirmed my hunch and will hopefully point me in the right direction for treatment and medication to deal with it. Using the kit was a breeze, though I must admit I couldn't bring myself to prick my own finger so my wife helped me out. I'm really thankful and relieved to have this tool at my disposal.
Review about: Mirafit
High quality equipment
I bloomin' love the gear I got from this company, it's proper top-notch stuff. The materials are solid and well put together, definitely worth shelling out for. The customer service was brilliant, they were dead helpful and went the extra mile to help me out with my purchase. I wouldn't think twice about buying from them again in the future.
Review about: Cruise Nation
Cruise information assistance
I was in Spain with dodgy Wi-Fi when I got stressed about my upcoming cruise. I was panicking, so I contacted customer service for help. Rachel S, the representative, went above and beyond. She was so helpful and knew her stuff. She sorted out all my worries quickly, giving me all the info and advice I needed. Her professionalism and knowledge really made a difference. I'm so thankful for the fantastic service she gave me.
Review about: Shop-Apotheke
Some health stuff
I recently purchased some health products from an online store and the customer service was fantastic. They were really quick at responding to all my queries and sorting out my order. I was really impressed by their professionalism and felt very confident in their service. I will definitely recommend them to all my friends!
Review about: Motardinn
Visor for motorcycle helmet
I was so gutted to see that my order, number 48727759, still hadn't been shipped after a whole week. I really needed that visor pronto and I'm worried about how long it's taken for other folks to get their deliveries. I'm hoping the company can clear things up and hurry up with getting it sent out.
Review about: Lights4Fun
Truglow solar candles purchase
I've just bought those Truglow solar candles and I have to say, they look so realistic at night, it's amazing. Unfortunately, one of the candles decided to stop working after just a week. Luckily, this guy Ben from customer service was an absolute gem. He sorted everything out quickly and got a replacement sent over to me in no time. Such fantastic service!
Review about: Lions Prep
Meal plan subscription
I recently signed up for a meal plan subscription, but I've been having some problems with missing meals and issues with the payment schedule. It all started off well, but on Sunday, June 2nd, I noticed that two meals were missing from my delivery with no heads up from the support team. I got in touch with them, and they quickly promised to refund me for the missing meals, which was nice. However, it's been over 24 hours now, and I'm still waiting for this to be sorted out.
On top of that, I noticed a discrepancy in the payment schedule on the app. It keeps showing different "next payment dates," which is confusing. This mix-up might end up with me being charged for three weeks ahead when I've only just started my first week. I was told they would look into it, but I haven't heard back from the customer support team in nearly a whole day. Because of these ongoing issues, I'm seriously considering cancelling my subscription.Review about: Pleo
Account access issue
Hey everyone, I'm having a bit of trouble reaching out to you! My friend unfortunately passed away and I really need to get into their account. But all I can find is this frustrating robot to talk to. It's so annoying that there's no email address to contact directly. Could someone give me a hand with this, please?
Review about: Scottish Friendly
Account setup
I was so happy with how my account was set up. Everything I needed was easy to find and understand, making the whole process really smooth. It made me feel like the company was trustworthy and upfront.
Review about: Cheapflights
Fraudulent flight booking
I would recommend avoiding booking with Cheap Flight.com and their partner Air WAAY. Recently, I made a payment through Cheap Flight only to find out from Air Waay that there were no seats available for my return flight with Emirates Airline. The Air Waay agent, EDWARD JONES, tried to pressure me into upgrading to the Main Cabin and provided incorrect information about seat availability. It was only after reaching out to Emirates directly that I discovered there were plenty of Economy seats available for my booked dates and flight. Edward Jones' behaviour was very rude and manipulative, using unprofessional tactics to push for an upgrade. Cheap Flight should definitely reconsider their partnership with Air Waay to prevent customers from having to go through such disappointing experiences.
Review about: Prestige Flowers
Sunflower bouquet for next day delivery
I ordered this gorgeous sunflower bouquet for next day delivery and what I got was a sorry bunch of half-dead flowers that couldn't even compare to the picture online! When I got in touch with customer service, they promised me a replacement bouquet would be sent out the very next day. Fast forward over a week, still no sign of my replacement. I am so let down by the service and the poor quality of the flowers. Those quick email replies don't make up for the broken promises of next day delivery and stunning flowers.
Review about: Direct GB Home and Garden
Lawn mower purchase.
I recently bought a lawnmower online but haven't had any updates about my order from the company. It's really disappointing that the delivery hasn't arrived yet. I'm feeling frustrated because they haven't been in touch at all after they took my money. I would definitely recommend that others steer clear of this company.
Review about: AX Paris
Clothing items
I've had such a nightmare shopping experience with this online store recently. I bought some clothes and picked standard delivery, but got charged double for next day delivery! When the stuff arrived, it was rubbish quality and nothing like the pictures online. Trying to send it back for a refund was even worse - they wanted an extra £5.99 on top of the high delivery cost. I ended up paying £14 on a £70 order just for the delivery, which is outrageous. And to top it off, the customer service was terrible - all I got were robotic replies and they wouldn't even give me the CEO's email address when I asked.
Review about: Just Geek
Cool hoodie
I recently got this really cool hoodie from this website. The delivery cost a bit more than I expected, but it arrived really quickly and there were no extra charges, which was great! The quality of the hoodie is fantastic, although I found the sleeves to be a bit on the large side. I'm hoping they will shrink in the wash. All in all, Just Geek has some really intriguing items!
Review about: Awesome Books
Recent book purchase
I bought something from that shop the other day and I was really let down by the whole thing. The book I got was all messed up, with pages all creased and the cover torn. It was definitely not what I was hoping for. I usually shop there a lot and I've always had books that were in perfect condition. Now I'm not sure if I want to buy from them again.
Review about: OD's Designer Clothing
Charm in wrong colour
I ordered a charm and they sent the wrong colour! I even showed them a picture of the charm next to the one I already had to prove it was incorrect, but they were insistent that it was the right colour. Now I have to pay to return the wrong charm, which is really not cool. I buy charms from many different places, but this experience has made me hesitant to buy from them again. The staff seriously need training in customer service and perhaps an eye test as well.
Review about: 2GO Software
Software activation key purchase
Buying and setting up the software was a proper pain. The instructions for activation on the website were a bit rubbish, and the links weren't working right. After a bit of a faff, I managed to get the software sorted on my computer. But then, only a few months later, it decided to forget the activation key. When I tried to go on the 2GO Software website using the email they sent, I got a connection problem. This meant I couldn't get hold of the activation key, causing a right nuisance just before a big presentation.
Review about: punchtechnology
Custom-built PC purchase
I recently got myself a custom-built PC from this company, and I've gotta say, I'm pretty chuffed with the whole thing. The PC was made exactly how I wanted it and it's running just fine. The packaging was spot on too, making sure my PC turned up in mint condition. The only downside was that the build took longer than they originally said. It wouldn't have been a big deal if they'd just kept me in the loop about it, but sadly they didn't. Still, I've gotta give props to their customer service team for being nice and sorry when I called up to ask about the delay. In the future, I reckon they should work on being more open about delays to stop this sort of thing happening again.
Review about: Gandys
Backpack
I was chuffed with the backpack I bought, it was top quality! The customer service I got was fantastic, way better than I expected. I would definitely recommend this place to anyone after top-notch products and service.
Review about: Insuremore Travel Insurance
Cruise trip cancel
This insurance company is absolutely fantastic! We were all set for a lovely cruise holiday until my mum fell ill and we had to cancel everything. But luckily, this insurance company came to the rescue! We put in our claim and got our money back promptly - other than the annoying air passenger duty, but that's out of their hands. I was really anxious because I'd heard some negative feedback, but they were incredible from beginning to end. I highly recommend them!
Review about: KLIPshop
Excellent customer service experience
I had a great experience with KLIPshop. The customer service rep I chatted with was really helpful and sorted out my problems quickly. She knew her stuff about the products and gave me all the info I needed. I was really impressed by how professional and friendly she was. I'll definitely be going back to KLIPshop for all my beauty needs from now on.
Review about: ParcelCompare
Parcel delivery
My parcel came six days earlier than I thought it would, all thanks to ParcelCompare. Using the service was a breeze and the prices were way cheaper than the post office. I'll certainly be using this service more often in the future. Thanks a lot!
Review about: Honest Mobile
Roaming services purchase
I thought I'd give their roaming services a go on my mate's advice. However, I made a bit of a mess trying to set up the eSIM, but this guy from the support team, let's just call him Luke, was an absolute lifesaver. He quickly sorted me out with a physical SIM, walked me through the setup, and was just so helpful throughout. It was a nice change not having to deal with chatbots or automated messages. Luke really knew his stuff and was super friendly, which I really liked. It's great to see a company that values proper human support.
Review about: Glamood
My purchase was a pair of cool sneakers
I recently discovered this store and it has been amazing! I've known about it for a while and I finally decided to buy something from there. The staff are really friendly and helpful, making the whole experience super easy. They are respectful and quick to answer any questions I had. I would definitely recommend this store to all my friends, without a doubt!
Review about: Lights4Fun
Replacement product after 18 months
I had a bit of a problem with a product that decided to pack up after 18 months of use. It was quite annoying to deal with, but I thought I'd get in touch with customer service to see if they could help out. I was actually quite surprised to get a response back so quickly, just 2 hours after I sent my message. After showing them my proof of purchase and explaining the issue with the product, they sorted out a replacement right away and it was soon on its way to me. I was really impressed with how fast and professional the customer service team were at this company. It's not often you come across such dedication and willingness to help customers out promptly. I reckon more companies should take a leaf out of their book and make sure customer satisfaction is their top priority.
Review about: Beaverbrooks
Watch purchase
I bought this watch from the shop and it was really easy to purchase. The delivery was super quick and I could even choose the delivery day. I'll definitely be recommending it to my friends.
Review about: Zeelool
Amazing quality and price
Wow, I'm really impressed with these glasses! The quality is top-notch and the price was such a bargain. Ordering them was easy peasy, and they arrived super quickly. At first, I was a bit unsure because I discovered the company on social media, but I'm so happy with my purchase. I'll definitely be buying from them again.
Review about: Redfoot Shoes
Slippers purchase
I recently bought a pair of slippers from this company and I have to say, I was really impressed with the whole experience. The communication was great, the delivery was fast, and the slippers fit perfectly. It felt like more than just a normal transaction; it felt like interacting with family rather than a business. The extra care and personal touch truly made a real impact on my shopping experience. The slippers are not only comfy but also different, standing out from the usual footwear choices.
Review about: 4Gadgets
My new phone
I received my new phone really quickly and it's in amazing condition! I'm so pleased with it, it's just the best thing ever!
Review about: Vrbo
Booking disappointment.
I have to say, I was hoping for better support during the Covid-19 pandemic. We booked our trip in good faith but then our flight was cancelled at the last minute. Unfortunately, the property owner and the platform didn't help at all. It's really frustrating to lose so much money because of something that wasn't our fault. Even though their usual cancellation policy is reasonable, a bit of understanding and kindness would have been really appreciated in this situation.
Review about: Global Airport Parking Services
Parking Services
I had this really bad experience with a parking place recently. We had to wait for ages, like a whole hour, for our car to finally come back to the parking lot after our holiday. It was really scary as we thought someone might have stolen it! And just when we thought it couldn't get any worse, we received a parking ticket in the post when it should have been safe. It felt like a nightmare had actually become a reality, I swear!
Review about: Fashionette
First-time purchase in the UK
I've just made my first purchase with this company and I have to say, I was pleasantly surprised. The delivery took a bit longer than expected, about 8 working days, but hey, it was free so I can't really complain. The product I received was genuine and the price was fantastic - you can't beat a good deal. I loved my first purchase so much that I've already made a second one. I would definitely recommend checking out this company. Cheers!
Review about: Greaves Sports
Running shoes and fitness clothing
The so-called "best sports shop in Glasgow" was honestly nothing to write home about. The service was just okay, the staff weren't overly helpful, and I felt like I had to practically plead for assistance. It seemed like they didn't really care about the customers, and I didn't see a great variety of sports equipment either. The selection was a bit small and the prices were high. Overall, it didn't live up to the hype at all.
Review about: JustAnswer
Legal consultation service
Ben was absolutely fantastic! He dealt with our legal problems really well, explaining each step clearly. Not only did he know his stuff, but he also answered quickly whenever we had questions, which really helped put our minds at ease. Dealing with a potentially stressful situation became much easier with his help. I can't recommend him enough.
Review about: Pret a voir
Progressive glasses with Zeiss Smartlife Plus Photofusion X lenses
The service I received was absolutely fantastic. Ordering my new glasses online was so easy, from choosing the lenses I wanted to paying for them and getting confirmation. The website was really simple to use and the whole process went really smoothly without any problems. I also liked that they kept me updated on the status of my order, which I thought was great.
When my glasses finally arrived, I was really impressed with how good the Zeiss Smartlife Plus Photofusion X lenses were. My vision has never been so clear and I'm really pleased with my purchase.
Overall, my experience with this company was brilliant and I wouldn't hesitate to recommend them to others.Review about: Second Nature
Weight loss and prevention of type 2 diabetes
The Second Nature programme has really made a huge difference for me when it comes to avoiding type 2 diabetes and losing weight. The daily articles have given me a lot of insight into myself and how to make positive changes to my lifestyle. Not only have I benefitted from the programme, but my family has also noticed good changes in our habits. My health coach has been amazing, always there to help with any questions I have. The group chat has been really helpful for sharing cooking and exercise ideas, as well as providing support. I particularly enjoy the daily articles, as they have changed my way of thinking and helped me make great progress towards my weight loss goals. I can't wait to see what new insights and experiences each day brings to keep me motivated on this journey.
Review about: Battery Station
Car key fob battery purchase
I had a really great experience with Battery Station recently. My car key fob battery gave up the ghost, and I was in urgent need of a replacement. So, I hopped onto their website, found the right battery easily, and ordered it for Next Day delivery without any issues. The ordering process was seamless, and I liked being able to pick a delivery time that worked for me. They even had helpful info on posting during postal strikes, which I thought was a nice touch. The next day, my batteries arrived promptly at 10.40am, which was even earlier than I expected. Their swift service and fast delivery saved me a lot of trouble and bother. A big thumbs up to Battery Station for a job well done!
Review about: You Garden
Plants for hanging baskets
I recently bought some plants for my hanging baskets from your shop. I called up to place my order and the person who answered the phone was really helpful all the way through. The plants turned up when they were supposed to and they were in great condition. I'm really happy with what I bought and I'll definitely come back to shop with you again.
Review about: Sosandar
Clothing
I must say, this brand really knows how to bring some top-notch styles and quality. The clothes are absolutely fabulous and I can't seem to get enough of them. There was a little hiccup with a recent delivery, but let me tell you, their customer service team, especially Maddie, really came through for me. Maddie was super quick to respond to my emails and sorted out my issue in no time. I was really impressed with the great service I got.
Review about: Active Care Store
Fake fragrance purchase
I bought a perfume from this store not long ago and it's a shame to say it was a fake. I tried to get in touch with customer service, but all they told me was that their products come from legit places. Yet, the reviews on their social media show otherwise. It's pretty disheartening to see that any criticism gets removed right away, which doesn't seem very honest or transparent.
Review about: Manutan
Quick and easy purchase
Dealing with this company was a pleasure. As soon as I made my order, the communication was quick and easy to understand. The product I got was really good value for money, and the delivery was super fast.
Review about: 247 Home Rescue
24/7 homecare
Be warned... DO NOT give 24/7 one penny of your money! They will take it gladly with a huge smile, however, neglect to provide you with all of their T&Cs and refuse to provide any parts/service for remedial works. They left a heavily pregnant woman &two small children with no hot water, as they would not fix/replace a cylinder!!! (A simple job for British Gas). You will not know this though until you need one, this clause is in their ‘additional’ T&Cs that are not instantly identifiable on their app/website. You ‘will’ see these, however, when you try to make a claim, and one of their rude staff navigates you through multiple steps to find them!! They will also charge you £144 to cancel your policy once you realise it’s not worth the paper it’s written on!! 24/7, don’t tell me how sorry you are (you’re clearly not) or ask for my reference number-You already have this and have done nothing about any issues! Everyone, don’t just take my word for this company’s incompetence, look at Trustpilot and the other review platforms!! I would give NO stars as a review if I was able to! I wasn’t even able to just give one - shambolic!!!!
Review about: Autodoc
Very valuable shop
Very very useful people
Must be in contact for any inconvenience or emergency.
Autodoc services is being a part of our many office colleagues and office too. Quality replacement products of any cars ,jeeps SUVs can be ordered here.
Almost all the essential parts they have.
Must visitWow Mr Jones, that's so well worded. Clearly your own impartial opinion.????
Review about: Post Office Home Insurance
Always a good choice
Well there is nothing to share as review for this products.This is an essential product which is necessary for all house owners. This subject is out of any debate.
The world where we are living our major protection is provided by Post office home Insurance.No doubt there are many companies who are working in this field.
But post office is most trusted in this area who are providing insurance in many fields.
If not done yet must visit Post office Home insurance site or personally and complete it urgently.Review about: Casio Outlet Store
No difference
Well undoubtedly CASIO selling B grade watches.
Beauty is they have all type of watches classics to analog.
I had on classic watch from this store delivered little late to me but it is very difficult to difference between new and received one.
Warranty is good as with new,so no issue.
Quality as I aspect after selection on site,rather it was better .