Hairmax Reviews
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LaserBand 82 purchase
I have to admit, I was a bit hesitant at first, but after hearing so many great things about the LaserBand 82, I decided to go for it. And let me tell you, it's really lived up to the hype. The quality is fantastic, and it's so easy to use. I love that I only need 90 seconds every other day to do a treatment.
I've been using it for about 7 months now, although I haven't been as consistent as I should be, and I've definitely seen a noticeable reduction in hair loss and even some new baby hairs popping up. It's been a game-changer for me.
The only downside is that their customer service is only open during office hours, which can be a bit tricky for those of us with busy schedules. But when I did manage to get through to them, they were brilliant. Considering the price, I'd say I'm more than happy with both the product and the service.Laserband order mix-up
When I first opened my package and saw a battery pack instead of the Laserband I had ordered, I was a bit disappointed. But, I must say, the customer service team really impressed me with how quickly and efficiently they sorted everything out. I had a chat with a girl called Emmily on the phone, and she was just brilliant. She asked me a few questions about the mix-up and in no time at all, they had a replacement Laserband on its way to me. They even threw in a little gift to say sorry for the error. The best part was when they said I wouldn't have to fork out any extra cash for customs fees. They sent me an email with the tracking number so I could keep an eye on my delivery. All in all, it was a hassle-free experience and a shining example of top-notch customer service.
Successful Laser Cap
Not long ago, I had a bit of a problem with my laser cap - just couldn't get it to switch on. It was really annoying because I'd been getting great results using it to stop my hair from shedding. But luckily, Emily at the store came to the rescue! She sorted out the problem quickly, so now I can keep using the laser cap without any hassle. I'm so grateful for her fantastic customer service and support. I'd definitely recommend this product to all my friends dealing with similar hair issues. My hair has never looked better, and I want to keep up this success. Big thanks to Emily and the store team!
Hair restoration device purchase
I had loads of questions about which device would be the best for my hair restoration needs, and the customer service I got was brilliant. Emmily was so helpful and patient, she really took the time to listen to my worries and give me great advice and recommendations. She knew a lot about the products and made sure to explain what I could expect from them. I really liked that she followed up with me about a special offer that would help me get the most out of my purchase. I can't wait to get my order and begin my hair restoration journey.
Amazing Customer Service Call!!
Today, I had an amazing customer service experience with Emily! She answered all my questions and even said I could call back if I had more. I felt really looked after and felt like I was dealing with a top-class company. I'm really excited to start my journey with this fantastic brand!
Hair advice, options, not washing hair daily, avoiding chlorine
I popped into the salon the other day for some tips on how to make my hair healthier. The stylist was really helpful and recommended a few things for me to consider, like not washing my hair daily and avoiding regular exposure to chlorine in the pool. I thought the advice was great and I can't wait to see how my hair benefits from these changes in my routine. Big thanks to the salon staff for their knowledge and support.
New hair growth
I've got some new hairs growing at the front of my head, but they're really thin. Unlike other places, I believe the product I purchased here is brand new, so that's great. I got it back in January and the comb started falling off in May, but they replaced it swiftly and at no extra cost. It fell off again in April the following year, and even though it was out of warranty, they still replaced it with no hassle. They should work on a better way to keep the comb secure, but their customer service is excellent.
One-year use of Hair Growth Appliance
My husband has been using this hair growth gadget for a year now, really sticking to the instructions. The difference it's made is amazing. He's been worried about his thinning hair for ages, always wearing caps when we go out. But since he started using this gadget regularly, his hair has really grown back and now he feels happy to go out without covering up his head. We're both so happy with how well it's worked and would definitely suggest it to anyone dealing with hair loss.
Hair growth products
Well, you know, I’ve been using these hair growth products for a while now, and honestly, my hair has started growing in places where it was completely bald before. I've been using them since December 5th, messaging my scalp and using this comb thing, and it's really making a difference. I can actually see new hair growing along my hairline and even in the bald spot on the top of my head. I'm thrilled because it gives me hope that I might have my natural hair back one day!
Haircare product purchase
I bought a haircare product not long ago and had a great time chatting with one of the customer service reps, Emily. She was super helpful and took her time answering all my questions about the product, giving me all the info I needed to choose wisely. Emily even told me about her own experience with the product and said she'd be there to help with any worries or questions down the line. Her professionalism, kindness, and friendliness made my time with the company really special.
Hair laser device
I recently bought a hair laser device and had a really good time talking to the customer service team. I had a chat with a lady called Emily who knew everything there was to know about the product. She gave me some great advice on how to use it properly. She was not only helpful but also really nice and easy to chat with, which made the whole thing much better. I'm really grateful for all the help she gave me in getting the most out of the device. Thanks a lot, Emily!
Hair care consultation with Emmily
I had a chat with Emmily about hair care not long ago and it was genuinely eye-opening. She took the time to explain how I've been messing up with my hair products for ages, causing some damage. Thanks to her tips, I now know how to look after my hair properly. Emmily was brilliant, and I really appreciate her knowledge and advice.
Issue with warranty
The service team were absolutely brilliant! They were really helpful and went the extra mile to assist me with my warranty issue. They listened to my worries and sorted out a return or replacement promptly. The service technician even took the time to explain how to avoid the issue from happening again in the future. All in all, it was a fantastic experience and I would definitely recommend them to anyone who needs assistance.
Laserband and hair products
I was really impressed with the customer support I got from Emmily at Hairmax. She was so lovely, really took the time to answer all my questions and concerns about buying the laserband and hair products. Emmily was patient and caring, even shared her own success story with me. She gave clear instructions on how to use the products, making me feel confident and reassured about what to expect moving forward.
Bought the Laser Band 41
The person I spoke to on the phone and Emily were both really lovely and helpful. Emily was super patient and took the time to answer all my questions about the Laser Band 41. She explained what to watch out for and recommended which one to go for.
Replacement extension cords for laser cap
I bought two new extension cords for my laser cap, but I kept getting the wrong ones delivered. Even after giving them all my details and past order information, the customer service team couldn't get it right. They want me to send back my cap and cords, but I'm worried about doing that as the cap is valuable and their accessory deliveries aren't reliable. They won't give me a refund, and I have a feeling they're trying to push out the old version of my device by sending cords from newer models.
Quick haircut
The lady who cut my hair was really lovely and paid attention to what I wanted. She definitely knew her stuff and my hair looks fantastic now! Thank you for being so great, hairstylist!
Quick Purchase, Repeat Customer
I recently bought something from this company and I have to say, I was really impressed by their customer service. They were attentive, helpful, and made sure I was happy with my purchase. I'm now a regular customer and will keep on buying from them. The product I got has really helped with my thinning hair and I'm really thankful for that.
Expensive hair product
I bought this really fancy hair product that cost a pretty penny. I was hoping it would make my hair look amazing, like a princess, but I was completely let down. The delivery took ages, and the customer service was awful! They were no help at all when I had an issue with my order. Now I'm struggling to get a refund, and it's causing me a lot of stress. I regret ever purchasing this silly hair product. Stay away at all costs!
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Hair growth products
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