Home Essentials - Overall Rating based on 27 reviews
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damaged goods, refund issue, overcharging
I recently bought something from this company and it arrived all banged up. I got in touch with customer service and they said they would give me a refund, but they didn't actually do it, so I had to keep on at them about it. Also, I saw that they were charging me more than what I had originally paid, so I was never going to be able to clear my debt with them. It basically made me pay everything off in one go and say goodbye to my account with them.
Home essentials delivery service
I've used Home Essentials' delivery service a few times now, and every time I come across the same annoying problem. I don't actually have an account with them, but no one seems to be able to help me properly. The customer service team has let me down multiple times, even after I've asked for help. It's frustrating that they can't link my name to an account, leading to unnecessary confusion and hassle. I'd advise others to be careful when using their delivery service.
Decanter set purchase
I've been shopping at this store for quite a few years now, and I have to say that the service has always been top-notch. The products they offer are really good quality, so it's a trustworthy place to get your home essentials. The website is easy to use, which makes finding what you want a breeze. Being able to have a credit account here just adds to the convenience. However, I was a bit disappointed during a recent sale when the towelling bedcover I wanted was sold out. There was also a mishap where a blind was missing from my delivery, but the friendly staff quickly sorted it out and arranged for a replacement to be sent to me. Despite these little hitches, my latest purchase of a decanter set was a success – I found it at a great price in the sale and was really happy with the quality. All in all, I wouldn't hesitate to recommend this store for all your home essential needs.
Drawers
I just wanted to let you know that I don't usually write reviews unless things go wrong, but I couldn't resist sharing how great my experience was with this retailer. I bought a set of drawers and was pleasantly surprised when they were sent out within minutes of ordering and arrived the next morning. I was really impressed with how quickly they arrived and the high quality of the product. I'll definitely be recommending this shop to others!
Account application approval, wide selection, good prices, easy ordering process, speedy delivery
I applied for an account with this company recently and was chuffed to bits when I got approved just 20 minutes later. The website has loads of products to choose from, and the prices are really good compared to other shops. Ordering was dead easy and checking out was a doddle. I was well impressed with how quickly my stuff arrived too. All in all, I had a cracking experience with this company and reckon you should definitely give them a go.
Bedding set
I bought some new bedding from Home Essentials not long ago and honestly, I was a bit let down by the whole thing. It was tricky trying to place my order because there weren't many payment choices. Plus, the service wasn't great - I had to hang on forever to chat to someone about my order. The price wasn't brilliant either, as I felt like I paid too much for the bedding when I saw similar ones for less elsewhere. To top it all off, the delivery took ages and the package turned up all battered and bruised.
Company review home essentials.co.uk
This company is owned by n brown group they are in trouble on shares market .their answer to this is hike interest .the interest was 36.5% year 2000 this year interest has gone up to 59.5% .Best thing you can do is do not let your credit go up otherwise the interest hike is to make your account unaffordable meaning your payement will go on longer .or stay away from this group do your check first. Trying to clear their account and close it after speaking to fca
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