All reviews of James

  • Review about: Insure4sport

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    The policy goat

    I had a really great chat with the guy who helped me with my policy. He knew what he was talking about and was a big help. Thanks a lot, mate, even though reviews don't typically make a huge difference.


  • Review about: Technextday

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    Small case for GPU

    I recently bought a little case for my GPU from Technextday, but it ended up being too small for my GPU. It was my fault for not checking if it would fit beforehand, but I also thought the website didn't give clear info on what GPU size would work with the case.


  • Review about: CareCo

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    4 wheel rollator purchase

    During my trip to the store, I was on the hunt for a 4 wheel rollator that could cater to my mobility requirements. The team there, particularly Caroline, were so helpful and really knew their stuff. Caroline walked me through different rollators, let me try them out outdoors, and showed me how to fold and adjust the height. Thanks to Caroline's assistance, I managed to find the ideal rollator that gave me the support I was looking for. She took her time and didn't push me into any decisions, which made the whole shopping trip enjoyable and stress-free.


  • Review about: Mark Birch Hair Loss

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    Hair growth products

    I've been using the antioxidant, vitamin B, and serenoa products for healthy hair and scalp from this company for about 4 and a half months now. To be honest, I wasn't sure if they would actually work at first. But I have to say, I've been really pleased with the fantastic results I've seen. My hair has gone from being thin and weak to much stronger and healthier looking. On top of that, I've noticed less hair falling out. If you're looking to improve the condition of your hair and scalp, I would definitely recommend giving these products a go.


  • Review about: RAID

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    Beautiful shoes, poor quality

    I bought some lovely shoes from that shop I'd been wanting for ages. Sadly, they turned out to be really disappointing. I had to take two of the three pairs back because they didn't fit properly, which was annoying but I could understand. But then the third pair I kept broke after only a month of wearing them occasionally. The chunky heel on them collapsed inside, so now I can't wear them at all. It's such a shame because they look so nice, but the terrible quality means they're just not worth the money.


  • Review about: Paisie

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    Playsuit purchase

    I bought a playsuit from this company recently, and I have to say, I've never had such trouble with sizing before. Even though I got the right size based on their chart, the playsuit was way too small. I had to send it back once and ended up with two of the same playsuits because of the sizing issue. The linen fabric was lovely quality, but it wasn't great for those with a bigger bust. The material had no stretch, so I couldn't zip up the playsuit on my own.


  • Review about: ROOBBA

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    Furniture inspiration and quality products

    I just found this amazing online store that has really inspired me and provided top-notch furniture for my new condo renovation. The mood boards and magazine on their website gave me loads of ideas to spruce up my living space. The furniture I bought from them turned out even better than I hoped - the quality and design are top-notch. I can't wait to add more items to my shopping cart from this store!


  • Review about: Direct Gap

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    Return to Invoice Gap Insurance purchase

    I rang up and had a chat with Paul, who was really helpful in explaining the Gap Insurance choices on offer. He guided me towards the 'Return to Invoice' option, which I felt suited me best. All in all, my experience with Direct Gap was good, and I'd definitely suggest them to anyone in need of gap insurance.


  • Review about: CHO

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    Shoes purchase

    I bought some shoes from this company recently. But, when the order arrived, they sent me the wrong colour by mistake, which was a manufacturing error. I got in touch with customer service and was really happy with how helpful they were. The person I spoke to was friendly and actually checked the box to make sure the right colour shoes were in there. They even gave me a discount code for my next purchase. Because of them, I got the right shoes and was a very happy customer.


  • Review about: Jacamo

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    Clothes for fuller man

    I absolutely love the clothes on this website! They have a fantastic range for guys like me who need bigger sizes. The quality is really good and the prices are affordable too. I also appreciate how they frequently send out great offers through email, which helps me save more money on my purchases. However, why not a full 5-star rating, you might wonder? Well, let me tell you about their courier partner, Evri. Honestly, they are just awful when it comes to customer service. I've had numerous delivery problems and whenever I try to reach out to them, it's almost impossible to speak to an actual person. This reflects badly on the website since they've gone with Evri as their main courier provider. If these delivery issues persist, I might have to consider taking my business elsewhere.


  • Review about: CAFAGO

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    Defective product purchase

    My experience with CAFAGO has been really disappointing. I bought a product from them over two months ago, only to find out it was faulty. I've been trying to talk to their customer service team but haven't got a proper solution yet. They took ages to reply, and the solutions they suggested didn't work. They even asked me to take apart the product to find the fault, which I think is unfair for a customer. They sent me replacement parts twice, but they didn't fix the problem. Now I'm just hoping they'll replace the whole device.


  • Review about: Carl Scarpa

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    Ankle boots in teal

    These ankle boots are incredible. The leather is so soft, like butter, and they are unbelievably comfortable. The teal colour is stunning and really lifts any outfit. I now understand why some people have multiple pairs in different colours - I am already considering getting another pair! The quality of these boots is clear with every step, and I can say without a doubt that they are the best boots I've ever had.


  • Review about: Equestrian Co.

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    Wax gilet and leather water repellent baseball cap

    I recently bought a wax gilet and a leather water-repellent baseball cap from this company and I have to say, I'm really impressed. The quality of the products is spot on, just as I was hoping for. Both items fit me perfectly and I'm really looking forward to trying out the water-repellent feature when it starts raining heavily. The delivery was super quick, arriving just 3 days after I placed my order. All in all, I'm really happy with my purchase and would definitely recommend this company to others.


  • Review about: Academic Singles

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    Scam tactics

    When I signed up, I found out that this platform tricks people into buying a subscription. You think you're getting messages from potential partners, but they're actually just automated. And if you try to cancel, they make it really hard by hiding the confirmation deep in the fine print, so you have to chase them. They even send scary emails demanding payment for a subscription you already cancelled, which just makes the whole experience more stressful. And then they go and block your account, making it even more frustrating to try and deal with their shady ways.


  • Review about: Garden Furniture World

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    Garden sofa set

    I bought a garden sofa set from this company recently, hoping to get it in time for the Bank Holiday weekend. Sadly, I was really disappointed with the whole thing. They said it would be delivered on Wednesday, but then I got a call in the afternoon saying it was postponed until the next day. The next day, after waiting around all day, they told me the delivery couldn't be done because of some issue with the driver's tachograph reading, so he had to go back without my furniture. This meant my Bank Holiday weekend was completely ruined because I didn't have any garden furniture to enjoy the sunshine with. When I phoned up to complain, all they said was "we're sorry about that", and eventually they cancelled my order. It's not right to give a delivery date if you can't stick to it, it just makes for a bad and annoying customer experience.


  • Review about: Oasis Travel Insurance

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    Quick and easy trip cover

    Don't bother looking at other travel insurance companies - these guys are the best. It was really quick and simple to sort out the travel cover I needed for my trip. The prices were reasonable and I got all the details I needed promptly. Overall, it was a fantastic experience.


  • Review about: Artigiano

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    Unreceived order, unhelpful customer service

    I ordered something at the start of the month and it hasn't turned up yet. I got an email saying my order was confirmed but it's nowhere to be found. The customer service team has been no help at all, saying they can't locate my customer number and order details even though I paid for it. I've sent loads of emails and called them a few times but still no progress on getting my order.


  • Review about: WorldRemit

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    Locked Account

    My account has been locked, and I've already provided them with all the necessary information, but it's still not sorted out. I really need help as soon as possible so that I can start using my account again. Would someone be able to assist me with this, please?


  • Review about: NA-KD

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    Mixed up delivery address

    I've just ordered some adorable clothes, but now I've been informed that they're being sent to a pick-up location instead of my house! I really don't fancy trekking to some obscure spot to collect my order. Why wasn't I informed about this sooner? I attempted to cancel the order, but it seems that's not an option. All I want is for my clothes to be delivered directly to my home, not to some mysterious pick-up point that doesn't even show up on Google Maps. Please resolve this issue before I'm forced to go on a wild hunt for my package!


  • Review about: Rakuten TV

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    Variety of programming suitable for all ages and needs

    Rakuten TV has a great range of shows for all ages and tastes. They have something for everyone, making sure there's always something to enjoy on screen.


  • Review about: Craigmore

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    Spare parts purchase

    I have recently bought some spare parts from Craigmore and I have to say, my experience wasn't great. The delivery took ages, which was really annoying as I was really looking forward to getting the parts. When the package finally turned up, I was so disappointed to see that it was badly wrapped and had leaked some kind of chemical liquid. Not only was it frustrating, but it was also a potential hazard. And to top it off, it took a lot longer than expected for them to dispatch my order, even after I had emailed them for an update. Overall, the whole process just left me feeling really unhappy and inconvenienced.


  • Review about: The STI Clinic

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    Blood test kit purchase

    After I got the blood test kit in the post, I found it really hard to take a sample - it was a bit of a mission, to be honest. But, then I rang up and set up a blood draw in person for a bit extra, and it was much easier. The whole thing was speedy, efficient, and the results came back way quicker than I expected.


  • Review about: The Hip Store

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    adidas wales bonner trainers

    I ordered a pair of adidas Wales Bonner trainers and was really happy with how quickly they arrived. I didn't even pay for next day delivery and they still came the very next day! The trainers were great too, really pleased with my purchase.


  • Review about: Pants & Socks

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    Derek Rose items, expensive, discounted

    I recently bought some really nice stuff that was quite pricey but luckily had a big discount. The delivery was quick and the items were top-notch quality.


  • Review about: MWQ Estate Planning

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    Power of Attorney and Will making

    I've just worked with a really good estate planning advisor who helped me sort out Power of Attorney. Darren was great, he made everything clear and easy to understand. He was so patient and articulate, which I really valued. Thanks to him, my mum feels much better knowing her affairs are taken care of if needed. I would definitely recommend Darren and his company to anyone needing estate planning services.


  • Review about: Lux Surveys

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    Completed surveys, missing payment

    I've had a pretty disappointing time with Lux Surveys so far. I've spent a lot of time doing surveys but never actually received any payment. When I asked them about it, they just said my surveys didn't pass a quality check without giving me any proper reasons. It feels unfair and dodgy to me, and it makes me question if the site is legit. Even though I get sent lots of survey invites every day, I often get screened out for different reasons, so it seems like I'm not getting anywhere.


  • Review about: Walk London

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    High-quality products

    I recently bought some really great products and I have to say, I am really impressed. The items are well-made and sturdy, just like they said they would be. And the packaging was spot on, making sure everything arrived in perfect condition. The customer service was fantastic, definitely deserving a solid 5-star rating from me. I will definitely be coming back to buy more from this company in the future.


  • Review about: Oxygen Boutique

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    Black Friday purchase

    I bought some great stuff during the Black Friday sales as Christmas gifts for my friends. However, there was a delay with my order arriving, which made me quite anxious. I decided to reach out to them via email to inquire about the status of my order. To my relief, they responded promptly and were very polite. They apologised for the delay and informed me that it was due to the suppliers being extremely busy with the sales. Nevertheless, my items arrived the next day, and they were definitely worth the wait!


  • Review about: White Stuff

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    Blue cotton cardi

    I recently bought a lovely blue cotton cardigan that is incredibly comfortable and soft. I absolutely adore it! The delivery was really quick, and it fits me perfectly.


  • Review about: Bed Kings

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    Boston 4 piece living room set

    I arrived at 9:15 am for my early delivery slot, and the team was really polite and professional. They made sure everything was sorted before they left. I was really impressed with the whole experience and would definitely recommend this company to others. I'll definitely use them again for any furniture I need in the future.


  • Review about: Smarty

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    Cellphone plan purchase

    Signing up with Smarty was really easy and simple. I've been really happy with how strong the signal is and how good the coverage is, it's worked well for me 99% of the time. They offer a great range of data options, which I think is brilliant, and the prices are very competitive. All in all, I reckon Smarty is great value for what you get.


  • Review about: Orelia

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    Timeless everyday jewellery

    I never realised it would be so simple to find jewellery for everyday wear. Not only are these pieces really good quality, but they're also so easy to match with any outfit. I can wear them for work or a night out, which is handy. They're timeless pieces that I know I'll be wearing for a long time to come.


  • Review about: Confused

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    Car insurance

    I don't always find the cheapest prices, but this time it was spot on. The coverage had the perfect excess level and the benefits were really worth it. We managed to snag some extra benefits on the final day of the offer without any additional costs down the line. We've used this insurer in the past, so we have faith in them.


  • Review about: Keen Gardener

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    Water feature purchase

    I recently bought a water feature from this company, and I have to say I'm really happy with it. I had a bad time with a different seller, so I thought I'd try this one instead, and I'm really glad I did. Not only were they cheaper, but my order arrived quickly in just over 24 hours. The customer service I got when I needed help putting the pump together was brilliant. The lady on the phone knew a lot and was really helpful. I'll definitely be shopping with them again.


  • Review about: Active Care Store

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    Customer service experience

    As a customer at Active Care Store, I have to say that my experience was really not great. Right from when I ordered, I had so many problems. The thing I bought didn't arrive when they said it would, and when I tried to get help, I didn't hear anything back. It was so frustrating not getting any help or updates from them, and I wouldn't suggest shopping there to anyone.


  • Review about: Golden Curl

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    Warranty activation fee for 5 years warranty

    I had to use my 5-year warranty with them recently and was shocked to discover I had to pay a fee of Euro 25 to activate it. I was really surprised because I thought warranties were meant to be free. It felt more like a limited or restricted warranty rather than one that was customer-friendly. But even though I was a bit disappointed at first, I did get a new unit in the end, which was definitely a good result.


  • Review about: firmoo

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    glasses, fantastic, helpful staff, patient

    I bought some glasses from this company not long ago, and I just have to say, the service was top-notch. The staff were so helpful and really did everything they could to make sure I was happy with my new specs. These glasses are hands down the best I've ever had - way better than any others I've tried before. Big thanks to Imaad for being super patient and helpful the whole time.


  • Review about: Big On Electricals

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    Light fixture

    I recently bought a light fixture from Big On Electricals and I have to say, I was really impressed with the service overall. The parcel turned up within 24 hours and was left in a safe spot, which was a nice touch. The courier service has definitely upped their game since my last order. The light fixture was the right size and went in without a hitch when I plugged it in.


  • Review about: Golden Curl

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    Broken straighteners

    So, my old straighteners decided to give up on me out of the blue, so I needed to find a new one. I got in touch with customer service and was really impressed with how helpful they were. They were super nice and understanding, and they walked me through how to activate my warranty and get a replacement step by step. After I showed them proof of sending back the old one, they quickly sent out a replacement, which arrived in just a few days. I've been using my new straighteners now, and I have to say, they are amazing. They glide through my hair easily and leave it so soft and straight - it's really impressive. In fact, my hair was still straight the next day, which is just brilliant!


  • Review about: Maison Threads

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    Quality clothing options

    I must say, I'm really impressed with the quality of the clothing I bought recently. The items they had to offer were top-notch, and the fabrics were really good. They had a great variety of brands to choose from, and I even discovered some hidden gems in their own MVP range. Returning items was so easy, much better than other online shops I've used before. Getting my money back quickly was also a nice touch. All in all, I would definitely suggest Maison Threads to anyone in search of quality clothing.


  • Review about: Lampoo

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    Fast shipping, excellent customer service

    This was the first time I've ordered from this shop, and I couldn't believe how quickly my order arrived. It was well wrapped and everything. I had a chat with Debora on the Live Chat, and she was so helpful in answering all my questions. I'll definitely be shopping here again.


  • Review about: Offspring

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    Trainers purchase

    I bought some really cool trainers from this store, but then I won these amazing shoes on Instagram. Sadly, the store didn't respond to my messages and I couldn't collect them. I just wanted to get them the next day but they weren't very flexible. It's a shame, really!


  • Review about: Discount Experts

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    Dora t'shopping

    They were really easy to talk to and sorted out my problem quickly. But sometimes, the postage costs a lot and I've noticed that I can get things cheaper on that big river website.


  • Review about: Bodybuilding Warehouse

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    Recent shipping issue

    I had a bit of a problem with my order's delivery recently, but I was really pleased with how quickly the customer service team sorted it out for me over an online chat. It was the first time I'd had an issue with delivery, but I've always had good experiences with this company. Their products are top-notch, and I've achieved great results using them to help me reach my fitness goals. I'll definitely be buying from them again in the future to help me make more gains.


  • Review about: Jet2 Insurance

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    Holiday 2024

    The staff at the insurance company were amazing - they made sure everything went smoothly from check-in to collecting my luggage at the hotel. Their special assistance team was fantastic, especially for disabled people and their carers. All in all, my holiday was stress-free and hassle-free thanks to them.


  • Review about: Giulio

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    Speedy delivery of high-quality sneakers

    I bought some trainers online recently and I was really happy with how quickly they arrived. Even though I ordered them on a Friday, they were delivered by Tuesday, which was great because it was a bank holiday weekend. The trainers were really good quality and looked amazing. I'm really pleased with my purchase and I'll definitely shop with them again. Thanks for the great service.


  • Review about: Musicroom

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    Sheet music purchase

    Musicroom is a great online store for buying sheet music. They always let you know what they have in stock and when you can expect your order to arrive, which is really handy. I like that they usually have the music I'm after and they keep me posted on how my order is doing. All in all, I'm happy with my shopping experience at Musicroom.


  • Review about: ShopTo.Net

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    Video game

    I bought a video game from an online store not long ago and I was really pleased with how fast it arrived and the price was great. I ordered it on Friday before a bank holiday weekend and it turned up on Wednesday, pretty quick for that time of year. I've never had any problems with this store and I'll definitely be using them again in the future.


  • Review about: Online4baby

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    The best buggy ever!

    I've been looking all over the place for the perfect pram and I've finally found it here! Everywhere else seemed to be all sold out, but this website had it in stock and ready to ship really quickly. I'm absolutely delighted with my purchase.


  • Review about: Canadian Affair

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    Flight booking

    I recently booked a flight with the company and it was mostly good. The people I talked to were helpful and knew what they were doing. But, after I made my booking, there were some issues. At first, I didn't get my confirmation email on time. And when I did get it, I saw that the address was wrong, which was a bit worrying and caused some trouble.


  • Review about: GreatArt

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    Art supplies purchase

    I had an absolutely dreadful experience with this company. I placed an order for some art supplies over two weeks ago and I have not received a single email update on when they will arrive. To make matters worse, they have not provided any tracking information either. When I called them to ask about my order, the customer service was defensive and not at all helpful. It is really frustrating to not know when my purchase will arrive, especially as I needed the supplies for a project. I was expecting better service from a company in this industry.


  • Review about: VRBO

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    Fraud property

    Oh my gosh! This place is a total scam! I mean, I booked a holiday cottage, and when I arrived, it was like the house wasn't even real! I was left stranded for hours, and then someone rang pretending to be from them, asking for my bank details! I was so frightened, and they didn't provide any help whatsoever! I ended up stuck in the town with nowhere to stay, and all they kept saying was to wait until check-in time. But once check-in time came, there was no property, and they wouldn't even pick up the phone! Please, do not trust these people at all!


  • Review about: Exoticca

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    Wow. Just wow.

    This was the first time I booked a trip through Exoticca and I have to say, I'm really impressed. Everything was organized perfectly as soon as I booked my trip. The travel arrangements, transfers, guides, and destinations were all fantastic. Any questions or concerns I had were dealt with quickly and thoroughly. But what really amazed me was how they offer such incredible experiences at such reasonable prices. I'll definitely be booking more trips with them in the future.


  • Review about: Gerry Weber

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    Items not sent, no refund!

    I ordered my clothes a long time ago and still haven't received them. I've requested a refund but they just ignore me. Such a rip-off!


  • Review about: Surya Heating

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    IR Heaters for business

    I really like using Surya to purchase IR Heaters for my business. Dee is incredibly helpful, ensuring that our orders are handled promptly and recommending the best products for us. In fact, on our most recent order, Dee went above and beyond by assisting us in getting our customers' personalised images on their heaters. The service is truly amazing every time!


  • Review about: Base Blu

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    Givenchy boots purchase

    My experience with Base Blu was really good all the way through. I bought a pair of Givenchy boots at a great price, much cheaper than in the shops. I was thinking of cancelling my order at first, but the customer service team got back to me quickly and were understanding when I changed my mind. The boots arrived earlier than I thought they would, which was a nice surprise. The website does mention that if you need to return something or pay customs charges, that's down to you as the customer, so it's worth remembering for future buys. Overall, I was really impressed with how friendly and speedy Base Blu were in dealing with everything.


  • Review about: Lions Prep

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    Fresh and high-quality meal prep

    I really appreciate good quality food, so I have to say, this meal prep service totally exceeded my expectations. The meals were not just delicious but also really fresh and clearly made with a lot of care. I've tried a few meal prep companies before, but none of them even come close to the amazing quality of the food from this service. The fact that the meals were so well-balanced in terms of nutrition was also really impressive to me, because I'm quite mindful about what I eat. Food is a big part of my culture, so I can confidently say that this service definitely lived up to my high standards.


  • Review about: Boohoo Man

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    Return label issues

    The return label they sent me was terrible! The numbers were all smudged and crumpled, so the post office couldn't even read it. I tried so many times, but it just didn't work out. Also, I sent them numerous emails asking for help, but they never bothered to reply.


  • Review about: Currys PC World

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    Would buy here again
    Overall

    Laptop purchase

    The guy I spoke to at the shop was really good at his job, he totally got what I was after and sorted me out with a great deal. He was dead helpful, knew his stuff, and was dead cheerful. The bloke who came to set up my new laptop did it there and then and made sure I understood everything. Plus, I got a cracking deal on a bundle and some extra care thrown in. All in all, it was a really positive experience, the service was spot on.


  • Review about: Montirex

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    Would buy here again
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    Tops from Montirex

    I've bought three tops from this shop, and every time, the quality has been amazing. I'm really happy with my purchases and can't wait to get more things to add to my collection. Montirex always delivers with their stylish, top-quality clothing.


  • Review about: Donald Russell

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    Would buy here again
    Overall

    Assortment of gourmet meats

    I ordered a bunch of fancy meats from this place recently and I've got to say, I'm well chuffed with the quality and service. Ordering was dead easy and I could choose exactly what I wanted without any bother. They had loads of different products to choose from, so it was a piece of cake finding what I needed.


  • Review about: Echo by LloydsPharmacy

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    Would buy here again
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    Recurring prescription delivery

    Hey, I've got this regular prescription that gets delivered by post. I just reorder it on the NHS app, dead easy. Keep it simple, grab what you want and crack on with your day.


  • Review about: MyBag

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    Would buy here again
    Overall

    Great service, fast delivery, well packaged

    I really enjoyed buying something from this company recently. It was a nice surprise when my delivery got upgraded and I got my item earlier than I thought. The bag arrived nicely packed, and you could tell they took care with the delivery. I would definitely suggest this service to others, and I'll be using it again in the future.


  • Review about: loveholidays

  • Ordering

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    Would buy here again
    Overall

    Booking experience with lessons learned

    My recent booking went pretty well, although I did forget something important last time which ended up costing me extra. This time, I checked everything twice to avoid any surprises. Everything went smoothly, and I learned my lesson from last time, so I'm happy with how it all turned out.


  • Review about: Superdrug Mobile

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    Would buy here again
    Overall

    Online customer service experience

    I had a really good online customer service experience with a lady called Kelly. She was so helpful and sorted out my issue really quickly. I was seriously impressed with how professional and knowledgeable she was. Overall, it was a brilliant customer service experience that totally went above and beyond what I expected.


  • Review about: ABCmouse

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    Would buy here again
    Overall

    Subscription renewal issue

    I had a bit of a nightmare dealing with a company when I tried to renew my subscription. The customer service person wouldn't help me unless I gave them my payment info over instant chat, even though the problem had nothing to do with money. It really got on my nerves and made me feel completely stuck.


  • Review about: Aldermore

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    Would buy here again
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    Competitive savings rates

    I've been a customer of this bank for quite some years, and I've always been really impressed with the savings products they offer. The rates they provide are really competitive, and I feel assured that my money is safe with them. The online banking experience is really user-friendly and accessible, which makes it simple for me to manage my account and keep track of my savings goals.


  • Review about: Mobiles

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    Would buy here again
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    SIM-only deal

    I found what I needed pretty easily using the filters. When I compared prices and package sizes, Vodafone just couldn't beat the deal I found. Right now, I'm in the middle of transferring my old number to the new SIM card, which will probably take around three days.


  • Review about: Tropicfeel

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    Would buy here again
    Overall

    Sunset Sneakers

    I'm really loving my new sneakers! They're super stylish and comfy, I can't help but keep looking at them on my feet. The whole shopping experience was great, I enjoyed browsing the website and receiving my order. The only problem is they feel a bit tight on the width, I wish they had half sizes to sort that out. But overall, I'm really happy with my purchase and I'll definitely be coming back for more.


  • Review about: Luxe to Kill

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    Would buy here again
    Overall

    Tacey Satin Pumps

    I recently bought a pair of Tacey Satin Pumps from an online store because I really liked the elegant design and the promise of high-quality materials. However, I haven't got my parcel yet, even though the website said it would take 2-3 working days for delivery. It's been over a week now, and I'm starting to worry about where my order is. I know the company is dealing with a lot of orders at the moment and is closing down, which might be causing delays. So, if you're thinking of ordering from them, just be aware that there could be some issues. I've checked on my parcel, and it's good to know it's on its way. I'm looking forward to getting it soon and finally being able to enjoy it after waiting for so long.


  • Review about: Baldape Parlour

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    Would buy here again
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    Hair removal product with applicator tool and buffing tool

    This hair removal product is amazing. It doesn't have that strong smell like other brands, which is a big bonus. The applicator tool makes it really easy to apply, and the buffing tool helps to get rid of any extra product. I would definitely recommend this to anyone looking to remove some hair, whether it's just a little bit or a lot.


  • Review about: Pouch

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    Would buy here again
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    Account login issue

    I had trouble logging into my account, but the folks at Pouch customer service were quick to reply and really helped me out. I was really grateful for their assistance and they were lovely and supportive all the way through.


  • Review about: Closet London

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    Would buy here again
    Overall

    Dress fit issue

    I bought this dress and honestly, it's not great. The sizing is off - I got a bigger size to fit my waist, but the front is baggy and the facing sticks out. Also, when I tie the sash at the back, it looks terrible. It's like this dress was made for someone with no curves or bust at all! It's just not right for me.


  • Review about: Select Fashion

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    Would buy here again
    Overall

    Black boots, good fit, comfy

    I'm loving the variety of sizes and the great quality at this store. Just snagged a pair of black boots and they're absolutely fantastic. They fit like a glove and are super comfortable for walking in. It's a shame that lots of brick-and-mortar shops have shut down, making it more difficult to find places like this. I really like to try things on before making a purchase, so having fewer choices nearby is really irritating.


  • Review about: Truth Origins

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    Would buy here again
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    Pain relief oil

    I got this oil because my mate told me it really helped her out.


  • Review about: Health4All Supplements

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    Would buy here again
    Overall

    Whey Protein Isolate purchase

    I recently bought some Whey Protein Isolate from this company and I have to say, I was really impressed. The product was top quality, nicely packaged, and it came in a pot that fits perfectly through the letterbox, which made it super easy to get delivered. I would definitely suggest this company to anyone in need of high-quality supplements.


  • Review about: LightInTheBox

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    Would buy here again
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    Fast shipping, great quality items

    Honestly, I have to admit that my experience with this online store was really good. The delivery came quickly, the stuff I got was top-notch, and I didn't face any problems. The bargains were brilliant, and I'm really pleased with what I bought. All in all, it was a nice surprise.


  • Review about: Funbikes

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    Would buy here again
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    Quad bike spare part purchase

    I bought a spare part for my granddaughter's quad bike from this store not long ago. The staff there were really helpful in finding the right model and part number. The part came quickly and was simple to put on, so we got the quad bike working again in no time at all. I'm really pleased with the service I received.


  • Review about: Myla

  • Ordering

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    Would buy here again
    Overall

    Bodysuit and lingerie

    My most recent buy from this online shop was a total disaster. I bought a bodysuit and lingerie set, thinking it would be a lovely new addition to my wardrobe. But the stuff I got was rubbish quality and nothing like what was advertised on the site. When I tried to send them back, the customer service was awful, and on top of that, I got hit with crazy import charges because I live outside the UK. It felt almost like a con, so I'd warn anyone thinking of shopping here to be careful!


  • Review about: Nutrigums

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    Would buy here again
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    Just didn't work for me

    I picked up these gummies, but they didn't really do anything for me. Gave them a go three nights in a row, but still no luck. Was hoping for a better night's sleep but, sadly, they didn't deliver. Thumbs down from me!


  • Review about: Kitbag

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    Would buy here again
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    Misdelivered order

    The delivery came really fast, which was nice, but I got a Real Madrid polo shirt instead of the Manchester City track bottoms I actually ordered. It feels like they don't get the idea of sticking with one team. Now I have to fork out for postage to return an item I never asked for in the first place. This experience is definitely making me think twice about shopping with them in the future.


  • Review about: Minicabit

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    Would buy here again
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    Quick and affordable taxi service

    I had such an easy time booking a taxi with this company. It was simple and stress-free, and I thought the prices were really fair. The two drivers I had were super friendly, chatty, and drove carefully. I felt relaxed and comfortable during both rides, which is a big deal for me as a customer. I'll definitely use this service again next time.


  • Review about: Roov

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    Would buy here again
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    Reading glasses

    I recently bought some reading glasses randomly and I was so surprised by how fast they arrived - got them on Tuesday, only two days after ordering. They were just as I expected, came nicely packaged and met all my expectations. I'll definitely think about buying from this place again. Just a tip - remember to double-check the delivery time for specific items before ordering, as some may be kept in a different location.


  • Review about: Horace

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    Would buy here again
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    Skincare and beard grooming products

    I recently bought a face cleanser, exfoliating solution, and beard oil from this range, and I have to say, I'm really impressed. The face cleanser and exfoliating solution are honestly the best I've ever used. Unlike other products that can leave my skin feeling tight and dry, these ones are gentle but really work well, and I've noticed a real improvement in my skin's tone and texture in just a few weeks. The tobacco and vanilla beard oil not only has a great long-lasting smell, but it also gives my beard a really nice finish and feel. I'm totally convinced by the quality and effectiveness of these products, and the brand's online hints and tips are an added bonus. Overall, I'm really happy with my purchase and would definitely recommend these products to anyone after some top-notch skincare and beard grooming essentials.


  • Review about: Ergonomic Design

  • Ordering

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    Would buy here again
    Overall

    Bathroom vanity unit purchase

    I recently bought a bathroom vanity unit from this company for a full bathroom makeover. Unfortunately, after it was installed, I realised it was starting to de-laminate. I got in touch with the company and they told me that the manufacturer blamed water getting in as the cause of the problem and said I would need to cover the cost for a new unit. I was really let down by their answer because bathroom worktops are supposed to be able to handle water and high humidity.


  • Review about: Western Union

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    Would buy here again
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    Donation for shelter home

    So, I tried to send a donation to a shelter home using this money transfer service, but you know what? They refused to process it because of some mysterious policy. I mean, seriously? I requested more details but they wouldn't provide any, which is really unfair. How can they not assist their customers, eh? Plus, their app seems really dodgy. I won't be using their services again!


  • Review about: Menkind

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    Would buy here again
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    Rare version item

    I was really pleased with how quickly my rare version item arrived - it was a nice surprise. When it got here, I was impressed by the quality and the fact that it was in great condition. Getting a rare version made it even more special, so I felt really grateful. I will definitely be coming back to this store for more purchases in the future.


  • Review about: c-date

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    Would buy here again
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    Online dating subscription

    As someone who has used this online dating service, I have to say I was really disappointed with my experience. There are loads of fake profiles on the platform, which makes it really hard to connect with real people. On top of that, trying to cancel my subscription was a nightmare, and the customer service was no help at all. I had to go to extreme lengths, like cancelling my bank card and threatening legal action, just to get them to stop charging me. It's obvious that this company doesn't care about their customers or doing business ethically. In my view, they're just a bunch of thieves, and I would strongly recommend avoiding this service.


  • Review about: Second Nature

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    Would buy here again
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    Weight loss program

    I've been trying out the weight loss programme from Second Nature, and honestly, it's been a real game-changer for me. I'm not only hitting my weight loss targets with ease, but I'm also really enjoying cooking fresh meals from scratch. It's a nice change from all the ready meals packed with additives and sugar. I like how the programme isn't just for people who are pre-diabetic or overweight, but for anyone who wants to boost their health and wellness.


  • Review about: Needle And Thread

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    Would buy here again
    Overall

    Faulty product return

    I bought something from this place not too long ago, but I got it in a right state - all damaged and that. So, I did the right thing and sent it back within the time they said, but now they're saying they won't give me my money back because I didn't tell them by email about it. Total con if you ask me - they never said that in their rules. I'm proper cross with their customer service, they won't own up to their mistake. It's a right shame - stuck with something wrecked and out of pocket now.


  • Review about: QP Jewellers

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    Would buy here again
    Overall

    Necklace and pendant

    I bought this necklace and pendant, but honestly, it was proper rubbish. The stone fell out and the chain went all grimy after I wore it just a couple of times! I had to return it twice before they finally agreed to refund my money.


  • Review about: FragranceX

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    Would buy here again
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    Exotic fragrances for men

    The range of fragrances at FragranceX is absolutely amazing, with loads of exotic scents to pick from. I really liked the top-notch quality and one-of-a-kind offerings that suited my taste for a special and enticing aroma. There are so many choices for men, including products from different exotic places that give a touch of luxury and elegance to my everyday life. I suggest checking out all the different options they have, as there's definitely something for everyone's personal preference.


  • Review about: DeubaXXL

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    Would buy here again
    Overall

    Big inflatable pool

    I ordered this massive inflatable pool from them, but it hasn't shown up at all! They've got my money and I'm really struggling to get it back. I've gone ahead and reported them to PayPal. Steer clear of them, don't do business with them!


  • Review about: eToro

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    Would buy here again
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    Online trading

    So, I've got this guy Seb who helps me out with all my online trading stuff, and honestly, he's the best. He's like my account manager or something, and he really knows his stuff. Whenever I have a question or issue, he's right there to assist me. I mean, it can be a bit stressful trying to figure out all this trading stuff sometimes, but Seb always makes it so much easier for me. He's super professional, but also really laid back and easy to talk to. My whole trading journey has been a lot smoother with him on my side. Thanks a lot, Seb, you're awesome! Just keep up the great work, mate!


  • Review about: Gerry Weber

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    Would buy here again
    Overall

    Glittery cardigan disappointment

    I recently ordered a cardigan, but it turned out to be quite different from what I expected based on the website pictures. The website said it had a "subtle sparkle," but when it arrived, it looked more like it was made from tinsel.

    Gerry Weber did mention they would cover the return costs, but actually, they only cover it for orders over €200, so the customer still has to pay for the return shipping if it's under that amount. Overall, I was left feeling a bit disappointed with the whole experience, and I don't think I'll be buying from them again.


  • Review about: Moonpig

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    Would buy here again
    Overall

    Card creation features

    I really liked how easy and fun it was to make cards on this website. There were loads of different designs to pick from, and I loved being able to add cute stickers and change the fonts and colours. Putting in photos and personalising the cards to make them just right was simple too. It was a fun and creative experience making cards here.


  • Review about: Shirtbox

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    Would buy here again
    Overall

    Small ladies t-shirt, X's hoodie

    I ordered a small ladies t-shirt to start with, but it was too tight for me. So, I got in touch with the company and they got back to me promptly after the Bank holidays. They asked me what size I needed, and I asked for a medium. They kindly said they'd send it out to me free of charge, and even suggested donating the small t-shirt to charity.

    I also bought the X's hoodie, which fit me perfectly and had enough room for me to move around comfortably. A tip for the ladies - go up a size from your usual for a comfier fit. The customer service was great overall, and I would definitely recommend this company for their speedy responses and going the extra mile for their customers.


  • Review about: Future You

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    Would buy here again
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    Mental health supplement consultation

    I was having a tough time with my mental health and was looking for something to help. Cassie was really understanding and looked into all the vitamins and medications I was taking to make sure the supplement wouldn't cause any issues. Ever since I started taking Serene+, I've noticed a real difference in how I feel mentally. Big thanks to Cassie for helping me find something that's actually effective.


  • Review about: Findmypast

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    Would buy here again
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    Genealogy research

    As someone really passionate about discovering my family history, I must say this platform has been an absolute gem. The huge range of records on offer has let me dig deep into my ancestry, revealing all sorts of interesting details about my ancestors that I never would have discovered otherwise. From birth records to war records, I've managed to weave together a colourful tapestry of my family's past. It's been a real journey of exploration that has really deepened my understanding of my roots.


  • Review about: Sunglass Hut

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    Would buy here again
    Overall

    Try on option

    Shopping at this store is an absolute breeze. I love that they have a "try on" option, it's a total game changer for me when I'm looking to buy sunglasses. Actually being able to try them on before buying makes such a difference in finding the perfect fit and style for my face. I don't have to worry about ordering online and then being let down when they don't look right in person. The sunglasses are really good quality too, I always manage to find a pair that I really like. The customer service is always super friendly and helpful, which just makes the whole shopping experience even more enjoyable. I would definitely recommend this store to anyone who needs new sunglasses.


  • Review about: OddBalls

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    Would buy here again
    Overall

    Bought Bamboo subscription

    The hanging chairs from the bamboo subscription came right on time. They are really comfy and make my room look lively. The package was nicely done. Definitely going to keep an eye out for more awesome items. Chat soon. x


  • Review about: Club L London

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    Would buy here again
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    Fast postage, delayed refund

    I recently had a really disappointing and frustrating experience with the company. I bought something and paid extra for next day delivery, but then got charged for returns too. I think that's really old-fashioned and not okay in this day and age, and it doesn't reflect well on the brand's customer service. What really annoyed me was that it took a whole 10 working days to get my refund, which is way too long in today's fast-paced world. I had higher expectations from a well-known company, so I'm feeling pretty disheartened by this whole situation.


  • Review about: Latelita

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    Would buy here again
    Overall

    Stunning jewellery pieces

    The jewellery pieces I got from this store are honestly top-notch. The craftsman ship and attention to detail are seriously impressive. Whenever I wear one of the pieces, I always get compliments on how lovely they are. Honestly, I've never been let down with my purchases.


  • Review about: Hearst Magazines UK

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    Would buy here again
    Overall

    Subscription renewal issue

    I've been a loyal customer of Hearst magazines for years, but I've hit a bit of a snag with renewing my subscriptions recently. Before, I could just set up a direct debit and it was all sorted without any bother. But now, they've gone and taken that option away, which has left me feeling pretty annoyed and let down by the whole process. It's a shame to see them not taking into account what their customers actually want and instead making things more complicated with these less convenient payment methods.


  • Review about: Expondo

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    Would buy here again
    Overall

    Oven purchase

    I was really pleased with how quickly the oven I bought arrived - it came a whole day earlier than I was expecting. It was exactly what I wanted and I was pleasantly surprised by how fast it got here. I was kept updated throughout the whole delivery process and my overall shopping experience was really positive.


  • Review about: Novomins

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    Would buy here again
    Overall

    Gummies

    The packaging was a bit hit and miss, even though I'd heard good things about it. My envelope arrived all bashed up, but thankfully what was inside wasn't too badly damaged. The gummies have this weird plastic-like smell, which isn't very nice. I've only been taking them for about four days, so I'll have to give it some time to see if they actually make a difference.


  • Review about: Rentalmotorbike

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    Would buy here again
    Overall

    Rented a bike in Mexico

    So, we rented some bikes from this place in Mexico. They were really quick to get the bikes sorted for us, although they weren't exactly what we were expecting. When we returned the bikes at the end of our trip, they were in perfect condition. The local dealer told us our deposit would be refunded within a week. But, you know what? We never got our deposit back, even after a long time. We contacted a guy named Jordi Faure at the rental place, and all he said was "not our problem, mate". It seems like they aren't bothered about helping us out at all. Just a heads up if you're considering using them.


  • Review about: Home Essentials

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    Would buy here again
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    Company review home essentials.co.uk

    This company is owned by n brown group they are in trouble on shares market .their answer to this is hike interest .the interest was 36.5% year 2000 this year interest has gone up to 59.5% .Best thing you can do is do not let your credit go up otherwise the interest hike is to make your account unaffordable meaning your payement will go on longer .or stay away from this group do your check first. Trying to clear their account and close it after speaking to fca


  • Review about: Dears Pharmacy

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    Would buy here again
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    Ear micro suction treatment

    My mum went to Dears Pharmacy for an ear micro suction treatment because the wait was too long on the NHS. She was a bit nervous because it had been painful before at the health centre. However, Erin was amazing - the treatment was quick, painless, and really worked well. Mum felt a lot better right away and could hear properly again. Erin was really knowledgeable and explained everything, even though Mum couldn't hear well. I would definitely recommend them and we would go back if we needed to.


  • Review about: Mowers Online

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    Would buy here again
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    Trimmer line

    Do not order from these conartists, they lie, in stock doesn't mean that you will receive it. I contacted them after 9 days and was told my order hadn't been processed correctly, so it hadn't been sent and wouldn't be for a couple of days. I requested a refund and told them I had ordered elsewhere. Emma told me no problem and they were sorry a refund was being processed. My goods arrived cheaper and the next day (thanks Amazon) and then low and behold 5 days later they had sent my order and it arrived. They may think they have beaten me and have got one over on me as I have run out of energy to try again to return and refund, however I am going to make sure I cost them much more than they got from me.
    Please don't buy, these people don't deserve another sale ever. They lie and god knows where my credit card details went on the orders that had got sent to their IT company, I've had to change my card and go through everything.


  • Review about: Helloprint

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    Would buy here again
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    Printed T-Shirts

    Artwork printed in the wrong place by Helloprint, and then I had to jump through hoops for them to believe me. Poor customer service. Will be taking my business elsewhere in future. Do not recommend!


  • Review about: The Hip Store

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    Would buy here again
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    Mens clothing

    TERRIBLE
    Ordered 4 items, 3 turned out to be out of stock and then waited ages for the 1 remaining item to arrive and they sent the incorrect item.

    very disappointing and a complete waste of time.

    AVOID


  • Review about: LightInTheBox

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    Would buy here again
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    footfall shirts

    All seemingly OK, stung for insurance on the postage. No option. Clever photography
    boys football shirts. Top dollar, market stool quality. Very disappointed. james


  • Review about: FFX

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    Would buy here again
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    Tools

    Ordered some items on the 29th of November for next day delivery, well i contacted after a few days, to ask where the items were, was assured and promised it would be there next day... Well few more days go by, contacted again same promises and assurances, I said I need it before the weekend as it's part of a birthday present. they promised and assured it would be here. well it's well past the weekend it's the 6/12/22 When I contacted them for a refund they didn't seem that bit bothered about messing me around, I even said I have to keep chasing you up. It's unprofessional, I am so done with FFX never again! I have to wait for my refund now. Terrible service.


  • Review about: Music Magpie

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    Would buy here again
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    trade-in

    Sent a two-year-old Galaxy S10+ to musicMagpie as a trade-in. Was quoted £135. Phone was in excellent condition, just a few minor scuffs, as you'd expect from a used phone. Once they received the phone, the quote was lowered to £35 due to a "cracked or smashed screen." I've had issues with trade-in companies before whereby they claim damage to reduce the quote in the hope that you accept. I had my suspicions, declined their offer and received the phone back. Sure enough, the screen was in near-perfect condition.

    This is a common scam and reports of it across the internet are rife. However, I believe that it's legal, as these companies typically give you the opportunity to decline their offer and receive your item back. It's still incredibly poor practice, though. My advice is to trade in your phone with a mobile network provider (for a bit less money) or sell it on eBay (for a bit more).

    Do not use this company, as they won't honour your quote. Even if you sent in a brand-new device I imagine they'd find "damage" of some kind. The giveaway is in this company's name - musicMagpie. Magpies are cunning and like stealing shiny objects, so the name makes complete sense.


  • Review about: Holiday Taxis

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    Airport and hotel transport services

    It was a nice experience using Holiday Taxis for my shuttles when I visited Spain for the first time. The feeling was great because I practically received every comfort I was supposed to receive from the services of Holiday Taxis, from airport pickup, hotel drop off, city tour, visit to tourist sites and more. All these were handled by professional hands and with amount considered affordable in the industry. So after such nice experiences, I felt I owe Holiday Taxis and the only way I could be paying the company back is by rebroadcasting, writing good reviews about the company and as well as recommending others who need good airport and hotel transport services worldwide to the company. I will still use them whenever I have to


  • Review about: Netflights

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    Flight and hotel booking

    Sometimes planning a trip, a holiday or business trip may not always be about having the money to do so. If not carefully planned, one may still suffer in the trip. That is why it is advisable to use the services of a reputable travel agent for all your needs. That however was the mistake I used to make but ever since I discovered about Net Flights, I have rested on my travel needs. The company is not just reputable by mere words description, it has full capacity to provide best travel experience to its customers. Talking about best flight booking, best hotel room booking, best tourist site seeing, best car hiring services and much more. These are all I have enjoyed from Net Flights and I'm happy about their services.


  • Review about: Winebuyers

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    Chateau la croix french red

    Stumbled across Wine Buyers as this was the best price I could find for my favourite French red. I was concerned about delivery because I wanted it for a dinner party and it was coming from France however heard back the next day. Sounds like Wine Buyers have had issues but all worked out fine for me. Wine was good as usual too!!

    Winebuyers went bust, owing suppliers, creditors, customers about £1.6m. They let the company collapse and started a new one, to wash their hands of their obligations. Not really the sort of company that anyone should be supporting.

    My review is based on my experience, I received the wine and good customer service so no complaints here.


  • Review about: Only Oak Furniture

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    Side Table

    Great service, fast delivery and the oak site table is great! So much so, I've just placed another order


  • Review about: Winebuyers

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    Mixed case of red wine

    Ordered from Winebuyers before I saw the comments about the company going bust! It seems theyre trading under a similar name and my order got to me within a few days so no complaints here. They probably need to get some positive marketing out there!

    I’m into my 3rd week after ordering and paying for wines on line- no response for emails or tel calls. Sadly did not see that Winebuyers Ltd had gone bust so unsure if same as winebuyers. Com?

    Hi Carol, same for me as James, saw comments afterwards but service was good overall. I emailed asking about an order and got a call from a nice lady who said Winebuyers is owned by a new company and she is apparently their new Customer Service Manager. I'd try and get in touch again if I was you?


  • Review about: Lights4Fun

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    Sloane

    I love it, thank you, very good website. And delivered my LED lights in 2 days.


  • Review about: Autodoc

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    Brake discs, pads and track rod arms.

    Bought items 10/11/20, was told 2 weeks delivery. 17/12/20 was told items arrived. No delivery arrived. 11/02/21 still no items or refund. Terrible service and would not recommend this company. Taking them to small claims court. Do not use. Do not use.


  • Review about: OnBuy

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    OnBuy Seller Tool

    From a seller's perspective we purchased onbuy subscription to sell on it. We have found the system easy to sign up to and listing style is the same as Amazon. There are many integrations available and customer service for me has been great (same day response). I have used their shopify and RM click and drop integrations without any issues. Didn't expect sales so early on but have had a few since signing up a week ago. I have also been able to price my items lower than other platforms we use as onbuy fees are a lot less. Thank you onbuy for providing a real alternative to Amazon and eBay. Being a UK company hope you manage to penetrate international markets.

    I am about to buy a sofa bed . I am just wandering if the website is safe

    Hi Jess - I've ordered from OnBuy a few times now, and I have always had a really good experience. I've been looking at their sofa beds too actually.

    James

    i bought a dog bed, very comfy, thanks

    OnBuy hire a team in India to write these fake reviews.


  • Review about: Lights

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    Lights

    Do Not BUY from this company
    they took my money and admit they have not delivered lights and REFUSE to REFUND

    had to go to credit card company to get refund


  • Review about: Verisure Smart Alarms

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    Smart Alarm

    Very good alarm system for my property, very well explained I have not had any of the problems I have seen on here. I am not contracted I have asked and can cancel any time and have a normal alarm after. Very good company no other comes close to the protection I have at my home


  • Review about: Pret a voir

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    Fake Sunglasses and scam company

    Fake Dior sunglasses! I had a Dior Technologic sunglasses for 3 years bought from Dior store in Manhattan. Recently somebody stole it, so I ordered the exact model and color from this website. When they sent me my order, as soon as I opened the box, I got shocked because of the difference from my original one. I could easily notice that lenses are fake because I had it before. If a buyer buy this for the first time, she would think that this is authentic. The lenses were much more light color and clear. Then I called them, and they accepted the lenses were changed but they accused DIOR that they hadn’t test the product before release!!!! Which is impossible. I never ever again will shop anything from them; because you pay the price for original but you’ll get fake!

    This customer is mistaken and misleading and worrying other customers. All items we sell are official genuine stock.It is the case that even brands such as Dior can have lapses in QC. I would urge any prospective customer reading this review to disregard it and do further research and/or contact our office or indeed Dior.

    Sean, I think we all know who is misleading who. So much for respecting your customer. Or do you see us all as victims? You don't have bad reviews on here for nothing.

    It's not Even September...Why does Seans date say 09-01-2020

    ..because he's not an American.


  • Review about: Mister Spex

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    glasses

    lovely glasses, but delivery was 5 WEEKS, as opposed to advertised 1-2 weeks. No explanation and a frustrating wait!


  • Review about: Shaw Academy

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    Digital marketing

    I just started the course but it's very informative and hassle free. The only issues is that every time I jump onto the page, I'm harassed with these promotion pop ups about purchasing toolkits. I've already declined them


  • Review about: White Stores

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    Go to Homebase

    Go to Homebase, friendlier, cheaper and this company won't price match.
    I visited the new Windlesham store this week and I was left VERY unimpressed.
    Firstly their website states it's in the old Wylevale garden centre. It's not. It's in a warehouse at the back of the carpark. When I mentioned this to the member of staff when I finally located it, I was told there were 4 clear signs and he implied I was blind. Yup a great sales technique for someone wanting to spend over a £1000 on garden furniture. However it took a good 20 mins of me wandering around to get any attention what so ever. It would appear a mother with a toddler in tow doesn't classify as a valid customer worth your salesman's time.
    I was peeved but liked the furniture, so went back with the well behaved toddler and my husband today. Again I was COMPLETELY ignored and the second my husband came off his conference call he was smothered in attention.
    We really liked a set but realised it was over £100 cheaper at Homebase and when we asked if they'd price match they said yes but not Homebase, turned on their heel and stomped off.
    If customer service is not high on your agenda fill your boots, but I'd hate to deal with these guys if anything went wrong.

    Reader, I can not disagree with this review enough. I work in the Windlesham store and it looks absolutely lovely, the company has spent a fortune on our store and I think it's got to be the best display of garden furniture in Surrey, maybe even the entire country. When this lady came into our store she was rather rude and abrupt however as we're a happy, smiley bunch we didn't take any offence. When she returned with her husband we followed the same procedure we would with any other customer, have a look around and we're here to help or answer questions if you have them, otherwise enjoy your browse. The lady's husband was on the phone as he walked through the door and continue his phone call for a good 20 mins so neither myself or my colleagues felt it was appropriate to approach the couple until the gentleman was off this phone call. When we noticed the customer had finished the call, and by this time they had been in the store for over 20 mins we then approached. The lady who has written this review has totally misunderstood our professionalism and believed for some reason we only wanted to talk to her partner which is completely untrue, unfounded and misinterpreted.

    When asked if we would price match Homebase we refused because they did not have stock, they were showing out of stock on their website. We are, as a company not allowed to price match unless certain criteria are met. One of the criteria is that the goods must be available within the same delivery time frame as we offer.

    It is very unusual for us to write such a candid reply to a review but felt Tina Wizard has so unfairly reviewed us that we had respond and put our side of the story across.

    Regards,
    James


  • Review about: Robert Dyas

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    Washing line

    I cannot over emphasise how awful the service I have had from Robert Dyas is. My order never arrived, they never answered my emails, eventually agreed to refund me, but never actually did so. Kept claiming that they had already refunded my credit card, in the end had to pursue it via my credit card company. Avoid!


  • Review about: Shaw Academy

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    Financial trading & investment

    Really good top quality course I’m not finished yet but already learnt so much and can’t wait to put it into practice!


  • Review about: Cox and Cox

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    table lamp

    purchased on website that informed in stock. then told not i stock. then informed issues with over demand. then told would be delivered following Friday, then told issues in warehouse picking. then told out of stock. then told waiting new stock. just been on website and back in stock. still no delivery. This company is hiding behind well crafted messaging but in reality is a sham. my Christmas also effected by promises and no delivery ..... worse than being honest and allowing alternative arrangements


  • Review about: Trusted Travel

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    Parking

    Simple, easy to use and good value for money. 5 stars.