Honey birdette Reviews

: 22
68% Would buy here again

Most relevant positive review

  2024-05-19
Bodysuit purchase
I recently bought a bodysuit from here and I have to say, it's absolutely stunning! The qual...Read on
K. Holmes

Most relevant negative review

  2024-05-06
New underwear purchase
Oh my god, I got some new underwear from this store and it was really cute! But then I had an iss...Read on
A. Richardson

Review with most votes

  2023-12-15
Lingerie
I had a last-minute photoshoot and needed some new lingerie in a hurry. I came across this store ...Read on
Sarah

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    High-quality swimwear and lingerie, fast delivery

    I have to say, I was really impressed with the swimwear and lingerie I bought from this store recently. The customer service, especially from Robyn, was top-notch. Robyn was so focused on helping me and went out of her way to answer all my questions. It's nice to get such personalised service in today's shops. As for the products themselves, I was amazed by the quality of the materials. The swimwear and lingerie felt really luxurious and strong - definitely a good investment. And to top it all off, the delivery was super quick! I placed my order and in no time at all, my package was at my door. Overall, a brilliant shopping experience that has made me a loyal customer.


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    Lingerie set

    I recently used the online chat service and I have to say, I was really impressed with how efficient and helpful the staff were. I made a mistake when ordering a lingerie set in the wrong size and I was feeling quite frustrated. However, the representative, Rose, was very quick to help me out and gave me clear options for returning the item and ordering the right size. Since the item was on sale, I wasn't sure if I could exchange it, but Rose went out of her way to assist me in making sure I got the right size without any problems. I really appreciate the amazing customer service I received from Rose and I am extremely happy with how everything turned out.


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    Lingerie set

    As a customer, I'm really disappointed by the way the representatives of this company have been behaving. It's shocking to hear about bullying, death threats, and rude comments coming from people who are supposed to be representing the brand. This kind of behaviour just isn't on and it really damages the company's reputation. It's disheartening to find out that even when the company is shown evidence of this misconduct, they just don't seem to care. No one should have to feel scared or put down when dealing with a business, and it's worrying to hear that this kind of thing is happening in this company.


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    Lingerie and Accessories

    I recently bought some stuff from this shop, and I must say, I really adore their lingerie and accessories. The designs are stunning and the quality is fantastic. One thing I have noticed, though, is that the sizes can be a bit off. I've had to swap a few things because they didn't fit me right, which was a bit annoying. Nevertheless, I still think the products are worth it, especially when they're discounted. Sometimes I wish I could help out with their design team to suggest improvements for better fitting choices.


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    Bodysuit purchase

    I recently bought a bodysuit from here and I have to say, it's absolutely stunning! The quality is top-notch and the fit is just perfect. I feel like a total goddess whenever I wear it.


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    Lingerie and accessories

    I've been a loyal customer of this brand for a long time now, and I've always been happy with the lingerie and accessories. However, recently I've noticed a drop in the quality of the products and the customer service. My last order was unexpectedly cancelled, and it took them over a week to reply to my emails about it. This lack of communication was really disappointing and made me feel like they didn't value me as a customer. Plus, the last few items I bought all fitted differently, even though they were all supposed to be the same size. This inconsistency was frustrating and made me doubt the brand's overall quality control. Because of this, I've decided to stop shopping at this store.


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    Lingerie

    I had a last-minute photoshoot and needed some new lingerie in a hurry. I came across this store and thought I'd give it a go. The customer service was amazing, Scarlett really went out of her way to help me get my order quicker than I thought. She was a real lifesaver and I'm so thankful for her help. It was my first time ordering from this store, but I can already see that the service is top-notch and I'm feeling positive about the product itself. I'll definitely be coming back as a happy customer.


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    My first time lingerie shopping!

    Hey everyone! I popped into this shop for the first time and had a chat with a lovely lady called Robyn. I'm not very experienced with lingerie shopping due to some personal reasons, but Robyn was really kind and tried her best to assist me in finding out my measurements. Unfortunately, I didn't have a tape measure on me, but as soon as I get one, I'll get in touch with the shop for guidance. I'm excited to make a purchase and hopefully have another chat with Robyn! <3


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    Lingerie order

    I was struggling to finish my online lingerie order when a lovely person, we'll call her Venus, came to my rescue. She walked me through the whole thing, making sure I got everything I wanted in the correct sizes. Her patience and kindness really impressed me and made my shopping experience so much better. If you ever need help with an online order, I definitely suggest using the online chat. You never know, you might get to talk to someone as fantastic as Venus.


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    Lingerie and accessories

    I bought some lingerie and accessories recently, and I have to say, I was really impressed by the customer service I got. A lady called Gigi answered my question almost straight away and was nice enough to use a discount code that I forgot to put in my order. She also gave me a refund quickly and with a smile. The service was really helpful, polite, and friendly, so now I'm definitely thinking about getting more stuff from this place in the future.


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    Lingerie and accessories

    I've bought some lovely lingerie and accessories from this shop and I've been really happy with the quality and the great advice I got. I've ordered over 10 sets and had a couple of little issues with two products, but Anna, one of the staff, sorted them out really quickly for me. The only downside for me is that they don't bring back some of the old favourites like the Gloria Emerald set.


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    Store credit issue

    I had a bit of a problem with a store credit I got from a purchase a while back. I gave back an item a few months ago and got a store credit in return. But today, when I tried to use the credit to buy some stuff, I couldn't find the code in my email. After looking around, I found out that the code had been sent to my junk folder and then deleted after 15 days.


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    New underwear purchase

    Oh my god, I got some new underwear from this store and it was really cute! But then I had an issue with returning something and the way they treated me was just awful. I understand that I was late with the return, but still, a bit of compassion wouldn't have hurt. I've spent so much money in that store and to be treated like that is just not fair. It's such a shame because I really liked their products, but now I'll have to look for a new place to shop.


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    Recent online order

    I ordered something online not too long ago, but when I tried to track my delivery, I couldn't find any details about it. So, I got in touch with customer service and spoke with a really nice person named Gabi. Gabi was not only friendly, but she also got back to me super quickly with all the info I needed. Thanks to her, I managed to find my missing order in no time at all. I have to say, the customer service I got was top-notch.


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    recent gift delivery

    When I got my recent gift, I was really let down by the quality. They said it would be luxurious but it came in a plain satin bag, shoved into a plastic one - not at all fancy like they promised. Compared to brands like Agent Provocateur and Ann Summers, this one just doesn't measure up in quality or customer service. And in their shops, the items were on cheap plastic hangers, making it feel even less high-end. The whole experience was really bad and I'm definitely sending the items back.


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    Lingerie, disappointing quality, returned items

    When I got my order from this company, I was really disappointed with the lingerie. It looked good on the website, but in reality, it was flimsy and cheap, not at all like brands in the same price range such as Agent Provocateur. I quickly sent the items back with tracking, hoping for a refund soon. However, it's been 2 weeks since the items were returned and I still haven't got my money back. I emailed the customer service team, but they haven't been helpful at all in sorting out this problem. I'm still chasing my refund, feeling frustrated and let down by the whole thing. I'd advise people to steer clear of buying from this company because of the low quality and bad customer service.


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    $200 purchase, refund issue

    I wanted to share my experience with this lingerie company. I bought something for $200, but I still haven't got my refund or any confirmation after 8 days. It's annoying that I have to keep pushing the problem and all I get are excuses about payment methods like Paypal or direct debit. I'm feeling let down and disappointed because of the lack of transparency and slow replies.


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    Red lingerie set

    I usually don't like to write bad reviews, but I just had to tell you about my recent experience. I ordered this gorgeous red lingerie set, and it just vanished without any reasons. Another thing I bought is stuck somewhere while being shipped, and no matter how many times I asked, the support people just gave me vague and unhelpful answers. When I wanted to swap an item that didn't fit, they said they didn't have any more in stock for exchanges. However, magically the item was available again if I made a new order and paid for shipping all over again. The unclear rules and changing policies just left me feeling so frustrated and like I was being ignored by the support team.


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    Lingerie and accessories

    The customer service at this shop is absolutely brilliant. They're always there to help with any questions or requests you might have and they make sure that your shopping experience is top quality. I've always got my orders on time and in great condition, which has made me a happy and loyal customer. Getting a refund is also super easy, which gives me peace of mind when making purchases.


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