All reviews of Freddie
Review about: Parcel ABC
Parcel booking process
I just booked a parcel using this service and I have to say, the whole booking process was a breeze. The website was really easy to use and didn't cause any headaches when I was putting in all the details. And the best part was I kept getting updates on where my delivery was and they were always current. The company's service was top-notch and I was kept in the loop at all times. All in all, I'm really happy with how everything went and I would definitely tell others to give this service a try.
Review about: 2GO Software
Adobe Creative Cloud purchase
The Black Friday deal for Adobe Creative Cloud was really easy to order and it's all up and running now. It's a bit of a pain though that they've started charging an extra 1 EUR for PayPal and you have to wait a whole 24 hours for activation for fraud prevention. On the plus side, Giropay worked a treat with no added costs, although not all banks support it.
Review about: Brightside Insurance
insurance policy
I have to admit, the options they gave me for my insurance policy were really clear and easy to understand. But you know what they say, the real test will come if I ever have to make a claim. Fingers crossed I never have to put it to the test and it does what it says on the tin.
Review about: OptiBac Probiotics
Probiotics purchase
I've been using these probiotics for years as part of my health routine. They really help with my digestion and keep me feeling good overall. I also like the subscription service they offer, it's handy to be able to tweak my orders whenever I need to. The deliveries are always on time, so I never have to worry about running out.
Review about: Foyer Global Health
Insurance provider experience
I've just had a really bad time with this insurance company I used for my coverage. Being an expat who travels a lot, I thought they'd be great but I was really let down. Their coverage was overrated and their claims payout was basically non-existent. I wouldn't advise anyone in a similar situation to go with them. Such a waste of time and money.
Review about: Redfoot Shoes
Wedding shoes
I recently bought a pair of shoes for a wedding from this store, and honestly, I'm really disappointed with the service I got. Even though I paid extra for next day delivery, the shoes turned up on time but in the wrong size. I sent them back straight away for a refund, but I've been faced with nothing but problems and delays. The store says they've given me my money back, but I haven't seen any sign of that in my bank account yet. I've been trying to get in touch with them to sort it out, but it's been a real struggle. It's been two weeks now since I sent the shoes back, and I'm still waiting for my money. I'd recommend avoiding this place if you want quick service and smooth transactions.
Review about: Simon Jersey
Easy to order, quick no nonsense delivery with good fit
I recently bought something from this company and found it really easy to order without any problems. The delivery was fast, and I got my item with no issues at all. The product was exactly as described and it fitted me perfectly. I would definitely recommend this company to others because I had a really good experience.
Review about: Zavetti
Puffer coat purchase
I got this puffer coat as a Christmas present, but after wearing it only twice, it ripped. I tried getting in touch for days to sort out a return, and finally, I got a response telling me to send it back for a refund or exchange. It took ages to get the return code, but once I did, I sent it back. However, I haven't heard anything since then. I keep emailing to ask for proof of return, but still no response.
Review about: Bikeinn
Parts for my bike
I was drawn in by the decent prices and range of products, but I was totally mistaken to expect my parts to arrive quickly. The shipping took forever and the arrival date was really unclear. There's definitely a lot of room for improvement here. I've had much better experiences with other European companies who deliver promptly. Bikeinn is definitely not my top choice when I need parts quickly.
Review about: Jack's Flight Club
Bought discounted membership
The customer service was amazing, honestly! I got a discounted 'Premium' membership but didn't end up using it. When I explained that I couldn't afford to renew, they quickly provided me with a refund.
Review about: CHO
Quality clothing range and efficient return process
I was really impressed with the choice of clothes at this shop, they have a great range to choose from. I liked that they had lots of different options available. The delivery was quick and on time, which made online shopping really easy for me.
When I needed to send something back, it was easy to do and they sorted it out quickly. I made sure to follow their returns policy and I got my refund back in no time at all.
All in all, I had a really good experience shopping here and I would definitely suggest it to other people.Review about: Tredz
Awesome company
The company is absolutely fantastic, and their service is top-notch. I really appreciate how they keep me updated on my order status. I've never had a late delivery, which I love. Tredz is now my number one choice for anything related to cycling. Thanks for being amazing, and please continue with the great work!
Review about: Not In The Dog House
Dog treats
I recently ordered some dog treats from a company, and it was a complete disaster! Initially, I received an email confirming my order, but then I didn't hear anything else from them. I tried reaching out, but they never got back to me. The website was down for 'maintenance,' and I was really worried! Fortunately, I was able to get a refund through my mum's bank. I feel sorry for anyone who lost their money in this situation. I won't be purchasing from this unreliable company again. I should have checked the reviews before ordering!
Review about: Insync Bikes
Bike purchase
I bought a bike from Insync Bikes not long ago and, sadly, the front forks arrived bent because they weren't handled properly in transit. Nonetheless, the customer service team were really professional and efficient in sorting it out. They were quick to say sorry for the hassle and gave me the choice of a new bike or better forks. I decided to go for the upgraded forks to save the bother of sending the whole bike back. The team kept me updated really well with several calls, which was impressive. All in all, I was really impressed with how quickly they dealt with and solved the problem.
Review about: 47 Skin
Face wash and serum for problematic skin
After years of struggling with skin problems like red boils and spotty areas on my face, I've tried all sorts - from creams to treatments for rosacea and fungal infections. Nothing ever seemed to make a difference. But since using the face wash and serum from this place, I can finally see a change. It did take a couple of weeks, but now my skin is looking and feeling great. I'm starting to feel like myself again and gaining back my confidence!
Review about: French Connection
Jeans
I was really disappointed with the quality of the jeans I bought from this company. They felt cheap and flimsy, and the seams started coming undone after just a few washes. It's obvious that they care more about making clothes quickly than making them last, especially considering their commitment to being eco-friendly. When I contacted customer support about the poor quality, they actually said that three years of use was enough. I expected better from a company that's supposed to value sustainability.
Review about: Perch and Parrow
Third purchase, marble table
I always find that the stuff I buy from this company is delicate, but they do a great job with the packaging and assembly instructions. The marble table I got last time had some marks on it, probably from when they were polishing it. Luckily, you can't really see the marks because of where the table is placed, and it still looks good as a whole.
Review about: Gardening Express
Totem conifers with bulbs
I ordered two different types of totem conifers and bulbs from a company recently. The first order came on time but only had one bulb in it, which was a bit annoying. The second order was late for some unknown reason, and that got me a bit frustrated. But when I got in touch with the company, Lesley sorted it out quickly and I eventually got all my stuff. Despite the mix-up, I have to say, the totem conifers are great quality. They're healthy, looking fresh, and are now the main attraction in my garden.
Review about: Currensea
Recent overseas spending experience
I recently used a service for spending abroad and it was a really smooth experience from beginning to end. The communication about my spending was top-notch, keeping me informed about all my transactions. The exchange rates they offered were some of the best I've seen, which was a nice surprise. One of the best things for me was that the money came straight out of my current account, so I didn't need to top up anything extra. This made the whole process even better. I used the service on a trip to the USA and the card was super reliable and easy to use. Overall, I had a fantastic experience and would definitely recommend it to others.
Review about: SnowInn
Volkl Race Tiger SC skis
I recently bought a pair of Volkl Race Tiger SC skis from this company and I'm really pleased with how it all went down. I ordered them on a Sunday and got confirmation pretty sharpish. Then, out of the blue, the next day I got a message saying they were on their way. Lo and behold, the skis turned up just three days later, on Thursday. The packaging was top-notch and the skis were spotless when they arrived. I'm really impressed with how well this company handled everything. I'll definitely be buying from them again in the future.
Review about: Outlaws Amsterdam
All Seeing Pyramid ring purchase
I identify as a transman and have always found it hard to feel comfortable buying rings because of my gender dysphoria. However, my experience with Outlaws Amsterdam has been amazing. I took a risk and bought the All Seeing Pyramid ring, and I'm really happy I did. The quality of the ring is fantastic and it's even better than I expected. It's now a special piece for me and I couldn't be more pleased with my choice. I definitely suggest Outlaws Amsterdam to any transman or man looking for a great ring – you'll love it.
Review about: 2GO Software
Virenschutzprogramm Abonnement
I recently bought a renewal license for a virus protection software, but the whole process turned out to be really confusing and frustrating. Even though I got a new license, I couldn't figure out how to install the program because it got cancelled suddenly and no one informed me. I had to deal with unhelpful customer service people multiple times before finally being told that I had to pay an extra fee for the product I had already paid for. And to top it all off, I later found out that the same product was being sold for half the price on eBay by 2GoSoftware. This lack of transparency and the misleading information has made me feel like I've been misled and really let down.
Review about: Devola
Electric Blanket
This electric blanket has been an absolute lifesaver during the cold winter nights. I got two of them and I have to admit, they've kept me really warm and so happy. The quality is amazing, I have no complaints at all. It heats up fast and evenly, keeping me snug all night long. The material is really soft and comfy, making my bed even cosier. I'm really pleased with my purchase and would definitely recommend it to anyone in need of a good electric blanket.
Review about: Brora
Merino cardigan repair
I had such a great experience with their customer service the other day. My merino cardigan got a little hole in it - it's six years old, you know - so I got in touch to ask if they could fix it. Well, I was really happy when they not only said they could mend it, but they also sent me a postage label so I didn't have to pay. And they had it all done in just a few days! I couldn't believe how good their customer service was, it went way beyond what I expected. I'm so thankful for how quick and efficient they were.
Review about: Baukjen
Lovely clothing items
As a new customer, I must say I have been really impressed with the quality and look of the clothes I've bought. The team's customer service has been top-notch, giving fast responses and useful advice. But, I was a bit let down when I found out that getting a refund takes quite a while, at least 3 weeks from when you send it back to when you get your money back. This delay in getting refunds does put me off from buying more stuff, as it means my cash is tied up for ages.
Review about: Motardinn
Misleading delivery estimates
I made the mistake of buying from this company because they gave me wrong details about when my order would arrive. There were lots of other places where I could have got the same thing for less money and got it quicker. I want to let others know to be careful because after I paid, the delivery date they gave me was not right, it was just a guess. In the end, my order arrived a whole week later than they said. I really suggest steering clear of this company and finding somewhere else that's cheaper and faster.
Review about: Kickz
Sneakers in a hurry
I was under the impression that I was dealing with a really good company here, you know what I mean? But boy, was I wrong! So, I went ahead and ordered myself a fresh pair of sneakers on the 3rd of June, and can you believe it, they still haven't even been shipped out yet! I'm due to leave the country on the 10th of June, and at the rate things are going, those shoes will most likely arrive past my departure date. The order status has been stuck on 'processing' for ages, and honestly, I haven't heard a single word from customer service despite me sending them many, many emails. I urgently need to change my delivery address, but it feels like I'm facing an impossible task trying to sort things out with this company.
Review about: Discount Supplements
Protein powder purchase
My experience with Discount Supplements was absolutely fantastic. I bought some protein powder from their website not long ago, and I have to say, their service was top-notch. Ordering was a piece of cake, the website was simple to use, and checkout was a total breeze.
Review about: Online4baby
Baby care products
I recently purchased some baby items online and I must say, I am really impressed with the quality! The products I received are lovely and I believe they will be perfect for my baby once they arrive. They are made from natural materials and I think the packaging is pretty cool too. It's clear that the company prioritises safety and sustainability, which is really important to me. It's reassuring to know that I can rely on them for high-quality baby products. Parenting can be tough, so having trustworthy products is a huge help. Here's hoping they continue to be fantastic!
Review about: Urban Massage
Massage therapist
My therapist is just incredible! I really enjoy seeing her because she always knows how to boost my mood. It's like she has a special touch that works wonders. Whenever I have any discomfort, she can quickly identify the issue and works her magic to make it go away. I leave her feeling rejuvenated and ready to conquer the day. She's truly the best!
Review about: sneakerstudio
My shoelaces in cool colours
I bought these really cool shoelaces from a shop, and honestly, they are amazing! There were so many awesome colours to choose from, it was difficult to decide on just one. The quality is top-notch, I reckon they'll stay in good shape for ages. And the best bit? They were a bargain!
Review about: Siroko
BIB shorts purchase
I recently bought some BIB shorts from this store and honestly, it was a complete nightmare. It took more than 2 months for the shorts to arrive, and when they finally did, I put them on only to find that the seams were torn in several places. The quality was just awful. When I contacted customer service about it, they were really unhelpful and refused to take responsibility for the poor quality. They even said that damages like the ones I had weren't covered by their warranty. It's like they expect their products to fall apart the minute you put them on! I definitely won't be shopping with them again.
Review about: Waveinn
Fishing equipment
I bought some fishing gear from an online shop not long ago. It was a pretty good experience overall. The delivery was super quick and the prices weren't too bad either. But I did have a bit of trouble with their customer service - they weren't always quick to get back to me. Still, I'd definitely think about shopping there again sometime.
Review about: Next Divan
Quality bed with fast delivery
I've just bought a really nice bed from this company and I'm so happy with the whole thing. The delivery was super quick and the courier kept me updated every step of the way. The bed itself is top-notch quality and was easy to put together. I'm over the moon with my purchase!
Review about: Maximiles
Rewards variety
I really like Maximiles because they have a great selection of rewards that you can choose from once you've done enough surveys to earn points. The surveys are easy to do and you get rewarded, which makes the whole experience quite enjoyable. I'm grateful to Maximiles for offering such a wide range of rewards that suit different tastes and preferences.
Review about: Uber
Uber ride experience
My recent ride service experience was really disappointing. Even though I gave the right location and paid for the ride, the driver still came to the wrong spot to pick me up. When I phoned the driver, he was adamant that he was in the right place, which was obviously not true. Cancelling the trip ended up costing me extra cash. I had to contact customer service and it took a frustrating 25 minutes to get a refund. It seems like there are some dodgy practices happening here, which is just not on.
Review about: 4th Utility
Cable broadband purchase
I recently signed up for cable broadband with this company because they were offering three months of free service. However, I had a really bad experience with their customer support. The engineer who came to install the router made a mess in our hallway, and the main problem was the terrible reception and connectivity of the service. Our Wi-Fi kept cutting out, and our iPhones couldn't pick up a signal more than five yards away from the router. I called technical support multiple times, but they couldn't fix the issues, so I was left feeling frustrated and ignored.
I eventually decided to cancel my contract, luckily still within the cooling off period. But when I told them I wanted to cancel, they immediately cut off my broadband, leaving us without internet for a week until we could switch to a different provider. This lack of consideration for our needs, especially with the importance of internet for NHS services, really disappointed and frustrated me. I strongly recommend not falling for their three months free internet offer because the customer support and service quality just isn't worth it.Review about: ABCmouse
Subscription service
My time with this subscription service was an absolute nightmare. They told me my service would be stopped because of a problem with my credit card, so I chose not to follow their cancellation notifications since I wanted the subscription to just end on its own. Yet, they kept charging my account without asking me. Only after I got the Glendale, CA BBB involved, was I able to get my money back. But, they acted like they were the ones doing me a favour by giving me a refund. It was obvious they weren't happy about doing what was fair.
Review about: VonShef
Kitchenware purchase
The selection of products in this shop is really impressive, with lots of options at great prices. I bought some kitchenware recently and I was really happy with the quality. The items I got definitely work well and have gone beyond what I expected. I wouldn't think twice about shopping here again and I'd definitely suggest it to anyone in need of kitchenware.
Review about: Fhr Parking
Airport parking
I had to leave my car in the car park before heading off on my trip. Kirstie was really helpful and went out of her way to ensure I had a parking space. I was really grateful for her assistance, she made everything much simpler for me. I really appreciate it!
Review about: Give Me Cosmetics
Shampoo and conditioner
I came across this awesome place that sells great beauty products when I was searching for a salt-free shampoo. I decided to order a shampoo and conditioner based on the reviews, and they arrived really fast. I've been using them for a week and my hair looks fantastic! I would absolutely recommend these products to anyone in search of high-quality beauty items.
Review about: Ortorex Uk
Cheap Chinese product
I made a mistake buying a cheap product from this website, thinking it was an authentic Irish brand. It took three weeks for the product to arrive, and it was obvious that it was shipped from China. I tried reaching out to customer service about the mix-up, but I never got a reply. It looks like they change their policies to avoid dealing with complaints. This whole thing was a total waste of my time and money.