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5-star service
I got a 5-star service from Lego customer service. I got a set of Lego some years ago, brought out the pieces I needed and kept the rest for future use. I remembered the set a few days ago and brought it out only to find out that those pieces I used were not there and I couldn’t find them. I almost ordered a new set of the same Lego product only to try their customer service. The customer service representatives I spoke to were very helpful and knowledgeable. I was able to describe the missing pieces, which they shipped to me. I now have my complete Lego set again.