All reviews of Ellie
Review about: Allergy Best Buys
Cotton Fresh 100%-cotton mite-proof bed covering set
I just bought this really great bed covering set from the company which is 100% cotton and mite-proof. I have to say, I'm really impressed with the quality of the stuff. The set comes with a mattress cover, duvet cover, and pillow cover, all made from really good materials. Plus, it was on sale so it was a really good deal compared to buying each piece separately.
Review about: RunnerInn
Lost delivery
I recently bought some really cool stuff from this website, but then Hermes claimed they had delivered it when they hadn't actually done so. They even confessed that they had lost my order. I reached out to RunnerInn to see if they could assist me in getting compensation from Hermes, but unfortunately, they didn't take any action. And to make matters worse, when I tried to get a refund through Paypal, they rejected my request. I have decided that I will never shop here again, regardless of how low the prices may be!
Review about: Evan Evans Tours
Online Purchase
I recently booked a tour online and was really looking forward to it. But when I arrived, I was shocked to be turned away simply because I didn't have a printed ticket. The person in charge was incredibly rude and unhelpful, blaming me for not reading the terms and conditions beforehand. I mean, who even carries a printer around nowadays? It's 2021 - everything is digital! I found the whole experience absolutely shocking and a total waste of money.
Review about: Miscota
Delayed delivery
I bought something from this company not long ago and I have to say, I was pretty let down by the service I got. I was told that my order would take up to two weeks to arrive, which was longer than I was hoping for. When I tried to get some answers from customer service, they were not at all helpful. It seemed like they didn't really care about my concerns. Dealing with a company that doesn't seem to care about making customers happy is really irritating.
Review about: Pharmica
Annual purchase of Hay-fever tablets and occasional other items
I've been getting my Hay-fever tablets from this online pharmacy for a few years now. The website is really easy to use, so I can quickly find what I need and place my order. The customer service team is great - they're always helpful and answer any questions I have. The prices are good and I love the discounts they offer. All in all, I'm really happy with the service I get from this online pharmacy.
Review about: Essential Photo
Camera kit purchase
I bought a camera kit from this shop not long ago and I have to say, at first I wasn't sure what I wanted. But the customer service I got was really great. I called up with some questions and the person I spoke to was so helpful. They talked me through all the different products, told me about the features, and helped me pick out the right parts for what I needed. Their knowledge and advice meant I ended up with a kit that was just right for me. I was really impressed with how knowledgeable and helpful the staff were.
Review about: Insure4music
Clear, Transparent, Professional
I just wanted to say that I was really impressed with how the team dealt with my enquiry. They were so clear, transparent, and knowledgeable in their communication that it made it all really easy for me to understand the policy I was interested in. Their professionalism and straightforward instructions made me feel confident in going ahead with the purchase. Even when there were some technical issues on the phone, they went out of their way to make sure I got the level of service I needed. All in all, I'm really happy with how everything went and would definitely recommend their services to others.
Review about: Tonies
Tonie boxes for kids
My kids absolutely love the Tonie boxes! They take them everywhere and enjoy all the different content. With new Tonies coming out all the time, there's always something exciting and educational for them to listen to. Whether it's a relaxing bedtime story or a fun learning activity, there's a Tonie for every situation. We really like making our own custom Tonies to add to the mix. Overall, the Tonie boxes have been a fantastic buy for our children!
Review about: Haute Florists
Special anniversary flowers
I ordered flowers from this company for a special anniversary, but I was really let down by the whole experience. The flowers didn't show up on time like they said they would, and when I got in touch with customer service, they were not very helpful or sympathetic. I did eventually get my money back, but it didn't make up for the fact that my special day was ruined because of the company's failure to be responsible and caring. I would definitely recommend avoiding this company to prevent the disappointment and frustration that I went through.
Review about: Circle Fashion
Black Friday jeans purchase
I ordered some jeans during the Black Friday sale and there was a bit of a delay in getting them, but I get it, it was a really busy time. I finally got an email saying they've been dispatched after waiting almost 2 weeks. Keep going, Circle Fashion, just remember to be patient with the orders. Big thank you to Mustapha for helping sort everything out.
Review about: The Green Spark Plug
14mm thread dehydrators for aviation engines
I bought a set of spark plugs from The Green Spark Plug, hoping to get the 18mm thread 3/4 socket size like it said on their website. But, to my disappointment, they sent me 14mm thread spark plugs instead. These ones are no good for what I need, so now I'm stuck with a product that's no use to me.
Review about: Choice Furniture Superstore
Cabinet
I recently bought a cabinet from the furniture store and I have to say, I'm really happy with it. The cabinet looked just like it did on the website, which was a nice surprise. The quality is really good and it fits perfectly in my living room. The customer service was great, they kept me updated throughout the process. They were quick to help with any questions I had and made the whole buying experience easy. The delivery was on time and the delivery team were professional and quick. Overall, I had a really good experience shopping there and I would definitely go back in the future.
Review about: Urban Touch
Gorgeous dress
I absolutely loved my experience with this company. The team was so fast, efficient, and really lovely. Their online chat service was super quick at responding and sorted out my issue straight away. When my order didn't come on time, they refunded the postage in a flash. The dress I bought was just stunning, it came wrapped beautifully in tissue and boxed up nicely. I'm over the moon with my purchase!
Review about: Toolden
Right products at the right price
I bought some tools from Toolden not long ago and I was really pleased with the whole experience. The website was easy to use, it was simple to place my order, and the service was quick. The products I got were just what I needed and the prices were fair. I'll definitely be shopping with them again soon.
Review about: Discount Supplements
Whey protein purchase
The packaging was really good, making sure my product arrived in perfect condition. The delivery was also super fast, and I liked getting updates about my order right up until it was delivered. All in all, I had a great experience with this purchase.
Review about: Begg Shoes
Sketchers shoes
I recently bought a pair of Sketchers shoes and they came really quickly, only took 3 days. The customer service was fantastic, really friendly and personalised. I'll definitely shop here again in the future! Cheers!
Review about: ClevGuard
Software assistance and customer service
Joy from the technical support team was really helpful and gave me clear instructions, which made me happy. I think it would be a good idea to have a list of all the changes made and keep us updated on server or bug issues in the future.
Review about: Create Academy
Interior design courses
I've been lucky enough to do some interior design courses with top experts like Rita Konig, Lisa Dawson, Gabby Deeming, and Nina Campbell. The stuff they teach is so inspiring and helpful. I keep going back to the courses for more tips and ideas, it's really boosted my creativity. Being able to give and get vouchers for these courses as gifts is a brilliant idea, especially for creative people who are hard to buy for. I can't wait to do more courses in the future!
Review about: World of Roses
Birthday gift, arrived late
I ordered a birthday present two months in advance and even sent a reminder email, but it still arrived late. I've emailed to complain but I haven't heard anything back yet.
Review about: Questor Insurance
Easy auto-renewal
I'm loving this auto-renewal thing – it's amazing! It means we're always covered without even having to think about renewing it ourselves. And it's definitely better value than having to pay extra when we hire a car abroad. It's stress-free, worry-free, just all about convenience. Auto-renewal, you're the best!
Review about: Envirofone
Devices sold at discounted prices
I sold 6 devices through this company, and honestly, I was left really disappointed with the whole thing. They basically lowballed me on the prices, offering way less than what I was hoping for. It felt like they reeled me in with good offers only to turn around and offer me peanuts. And to top it off, the packaging of my devices was really shoddy, especially considering how nicely they package their own products. One of my devices came back damaged, clearly from the lack of proper protection during transit. I reported the damage and even the dirty condition of the device, but they tried to brush it off as transit-related and refused to own up to it. That really got to me, it's like they just didn't want to take any responsibility.
Review about: Freedom Finance
Loan application process
This company is absolutely great when it comes to customer service. Ever since I kicked off my loan application process, they've been super helpful and attentive. I really value their speedy responses and clear communication all the way through. Thanks a lot for making it a breeze for me to manage my financial requirements.
Review about: Owl + Lark
High-quality mattress for comfort and support
I've tried loads of different mattresses over the years, but none of them could beat the one I bought recently. It's super comfy right from the start and gives me really good support, so I get a really restful night's sleep. Ever since I started using this mattress, I haven't had any more back pains in the morning, or been waking up in night sweats. And the design is just so lovely and really adds something special to my bedroom. I would definitely recommend this product to anyone looking to improve their sleep quality.
Review about: ALA Insurance
GAP insurance purchase
The service I got from that company was fantastic, you know. Charley and Katie, in particular, were so helpful and made buying GAP insurance a breeze. They were really easy to get hold of by email and phone, and they gave me a good price for the cover. I was really impressed with how well they handled everything. Big thanks to the team for their top-notch service!
Review about: noflystore
Fly screen door purchase
Lately, I bought a hinged fly screen door for my kitchen because I like having my back door open when I'm cooking. I must say, the product went above and beyond my expectations, especially considering it was made in Italy. The quality of the door was fantastic and even better than what I could see in the pictures on the website. The service and delivery were both excellent. The item arrived right on time as they promised. One thing to note though, for those in the UK, there might be some import duty or taxes to consider when ordering. But overall, my experience with the product, service, and delivery was outstanding, and I would give it a perfect 10 out of 10 rating.
Review about: Simmi Shoes
Overpriced shoes
I bought some shoes not long ago, but they were a total rip-off and not even worth it. The whole process of ordering them was a nightmare, with the website constantly messing up and the checkout taking ages. When the shoes eventually got to me, they were the wrong size, so I had to go through all the hassle of sending them back. Not to mention, the customer service was useless and didn't seem bothered at all about helping me sort it out. It's been weeks now, and I still haven't got my money back.
Review about: House of Tents
Car canopy purchase
We searched high and low for a new canopy, wincing at the crazy prices quoted by other companies, until we chanced upon this one and it's been a game-changer for us! The canopy is even better than we hoped for, the service was brilliant, and you can't beat the price. The material is strong and putting it up is a doddle, making our event days stress-free. And the cherry on top? The bag with wheels makes moving it around effortless! Overall, this company has been absolutely fantastic from beginning to end.
Review about: Old & Rare Whisky
Nikka whisky bottle
Recently, I bought a Nikka whisky bottle from this company. Sadly, it got lost during delivery. But when I got in touch with them, they really went out of their way to fix things. The staff was so lovely, they not only upgraded my bottle but also made sure it reached me early on a Saturday morning. I was really impressed by how great their customer service was, and I can't sing their praises enough. A big thanks for coming to the rescue.
Review about: myvitamins
Quick and informative purchase
My experience buying stuff was really easy and simple. The website gave me some good ideas on what else I could buy to go with my order, which I thought was pretty handy. I can't wait for my order to arrive and I'm excited to try out all my new stuff.
Review about: Izabel London
Floral dress in wrong colour and another dress too small
I've just bought two dresses from this online shop. I saw them on the website and really liked them. The first one was a floral design that seemed pink online, but it turned out to be beige when it arrived. Beige doesn't look good on me, so I had to send it back. The second dress was nice too, but unfortunately, it was too small for me. Even though I had to return both of them, I have to say the customer service was really good. They dealt with my refunds promptly and efficiently, which I was really happy about.
Review about: JD Williams
Mattress purchase
I bought a new mattress recently and I have to say, the delivery service was absolutely fantastic. The delivery lads gave me a ring 20 minutes before they were due to arrive and managed to get there right on time. They were really helpful and friendly, which made the whole thing super easy and hassle-free.
As for the mattress itself, it's a bit early to give a proper review but everything seems to be in great condition so far. All in all, I'm really happy with the service and delivery - top marks!Review about: Oxygen Boutique
My order - cute top
Oh my gosh, I ordered this really cute top but it hasn't arrived! The delivery guy hasn't delivered it and I've been trying to contact them for ages, but they keep ignoring me. Just send me my top, I really want it!
Review about: Broadway Travel
Recent holiday booking
My recent holiday booking experience was amazing. The customer service rep I dealt with was really nice, helpful, and understanding. They made sure to give me lots of choices for flights, hotels, and transfers so I could find the best holiday deal. Plus, they were so supportive and kind when I was going through a tough time, showing how dedicated they are to their customers. I'll definitely be booking with them again in the future.
Review about: Shoeaholics
KG shoes
I ordered a lovely pair of KG shoes last Wednesday and they arrived on Friday via DPD right on time. To my delight, the shoes fit perfectly and were of fantastic quality. I was pleasantly surprised by the price, speedy delivery, and overall excellence of the product. Despite the mixed reviews, the shoes were authentic and I'm really pleased with my purchase.
Review about: GATE8 Luggage
Multiple items over the years
I've been with this luggage company for a good few years now, and I can honestly say their service is top-notch. The staff always go the extra mile to make sure their customers are happy, and their hard work and efficiency have always amazed me. The products they offer are top-notch and have really improved my travel experiences. I would wholeheartedly recommend this company to any frequent travellers out there.
Review about: Flooring Hut
Flooring
I bought some flooring from Flooring Hut recently, and I have to say I am really impressed. The product is top quality, and I have laid different types of flooring before, so I know what I'm talking about. The plywood base material is great, and the T&G installation was a piece of cake thanks to its accurate machining. The oak veneer looks beautiful, and the lacquer finish adds a touch of class to my room. All in all, I'd say this product is excellent and well worth the price!
Review about: Gemondo
Emerald bracelet for 55th Wedding Anniversary
I am absolutely delighted with my emerald bracelet from this company. It was the ideal gift for our 55th Wedding Anniversary celebration. The quality of the bracelet is exceptional, and it looked even more stunning in person than on the website. The customer service team was incredibly helpful and responded promptly to all my questions. I was impressed by how quickly my order was processed and sent out. The delivery was quick, and the fact that it came with free postage was an added bonus. Overall, I am over the moon with my purchase.
Review about: Worldwide Insure
Annual travel policy for existing medical conditions
I've finally come across a company that covers my specific type of transplant for a fee. The service over the phone was really good. I'm hoping I won't need to make a claim, but I'll let you know if I do.
Review about: Want That Trend
Flattering outfits
I've bought quite a few things from this website and honestly, I've loved every single one. The clothes are not just trendy, but they also fit me like a dream. I really like how they show the outfits on models, it helps me picture how it'll look on me. The quality is really good and I always get compliments when I wear them. I'd definitely suggest this website to anyone who wants cool, budget-friendly fashion items.
Review about: OnBuy
JBL Speaker
I've had a poor experience with this seller and would not recommend. The ordering was fine and delivery was reasonable. However, the product arrived with a Chinese plug, not a UK one. I am unable to charge the speaker. I was promised a UK adaptor from the seller which never arrived and now not responding to emails. I complained to Onbuy and was just directed to PayPal. Having opened a dispute with them, I have still not had a satisfactory outcome so still unable to charge the speaker!!(2 months on). Do not use this company for electrical goods. I will never use again.
Agree, I bought something from them and it never came. I gave them plenty of waiting time as my item was supposed to arrive just after Christmas, but until now no item, no communication etc.. Will not buy from then again
Review about: Chemist 4 U
Jimmy Choo perfume
I ordered on the 28/11/20 and it’s now the 9/12/20. I still haven’t received my order. It told me I would be waiting 5-7 working days!
I am very much put of with reading some comments which customers experienced with the products they bought. I am intending to buy console expendable to dining table- seems great price, has anyone bought furniture or such things? appreciate it if anyone help me Pls