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This experience made me realise that Misspap isn't about quality material and worthy of trust. I placed an order worth of £130 (in euros this is worth much more). Of course when you pay such amount...Read on
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This experience made me realise that Misspap isn't about quality material and worthy of trust. I placed an order worth of £130 (in euros this is worth much more). Of course when you pay such amount you expect what you paid for in return. Anyways, I received my two packages in awful situations, the bags were ripped apart, the box of the boots was also ripped and some of the clothes were out of their bags and unfolded. However I still proceeded because I was truly excited to try me new clothes and didn't paid much attention to the packaging. As I tried out the clothes I notice that the items were NOTHING LIKE THE PICTURE!!! I was going back and forth looking at what I had in my hands and the pictures, I initially thought I was scammed by another company pretending to be Misspap..BUT NO! I wish I could insert pictures for everyone to witness what I witnessed. The boots were size 6 but my foot was asphyxiated in there and really hurting! The black knitted midaxi dress was very thin and very low quality knit, it was different from the picture, not even close to it! My jeans were a darker colour to what I had ordered. The cute ribbed underboob top I had ordered in size 14 (because I have a big chest) seemed like size 6! The sweatshirt I ordered in size 8 was very low quality and had a hole in the middle of it which you don't see in the pictures. The satin dress was too big for a size 10! And let me just tell you about the front seamed tights... totally different. Nothing like the picture. I was totally in shock thinking I wasted my money..which in the end I DID! From the 12 products I only kept 5 and wanted to return the scammed ones above which were worth of £60. I went to the post office only to find out that they are charging me 55 euros (Greece), for clothes worth of £60!! I immediately dm Misspap on messenger and they told me that they also believe is too much and to check if I used their returns portal, bla bla bla. I asked them if they could at least pay for the half of the postage as they also think it was too much. But no, they just kept saying that the postage has to be covered by me, which I understand that, I would pay 20-25 euros but not 55!! And for this quality!! No company leaves a customer feeling that they have no power over their own money! No company charges 55 euros for a return of clothes worth £60! A company would help out a customer that feels like something is unfair and especially in that case! I am not rich to spend money like that. So here I am writing this review, so people can learn from my mistake and think twice before buying something from Misspap. Customer service offered no solution. All this company wants is to gain money by scamming customers with their low quality fashion. If you value a stress free return experience do not bother buying from this company. Now I will have to keep the clothes because I can't afford to pay another 55 euros after a £130 worth order.