All reviews of Eleanor

  • Review about: Manutan

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    Recent order experience

    I bought something recently and I'm afraid the delivery process hasn't been great. I placed my order on the 23rd of April, with the delivery set for the 25th of April. However, today is the 4th of May and I still haven't heard anything about when my delivery will arrive. The tracking info only says the order has been dispatched, with no other details. I've been trying to contact customer service via email but haven't had any response about the delivery status. It's been really frustrating and disappointing not knowing what's going on.


  • Review about: Expert Verdict

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    Sturdy lightweight machine

    This product is just what I was looking for - it's strong, light, and easy to move around the house. Putting it together was a breeze and it doesn't take up much space when you're not using it. I'm really happy with my purchase and would definitely suggest it to other people.


  • Review about: Yourtravelcover

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    Travel insurance - COVID covered

    Hey everyone, just wanted to share that for the second year running, I've sorted my travel insurance from this place. Last time was great, but this time was even better! It's really reassuring to have COVID coverage while on holiday, and the best thing is that it's not pricey at all. Why pay more for the same thing, right? I definitely recommend this place! 😁


  • Review about: VRBO

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    Dirty house

    Oh my goodness, I couldn't believe how filthy the house was when we got there! It had mouldy food in the oven and even mould in the shower. It was disgusting, and I was really concerned about our health. I contacted Vrbo about it, but they showed no interest. They promised to call me for assistance, but they never did. They also said they would email me, but as expected, that never happened either. They completely ignored our request to address this serious health risk. It was absolutely appalling and disgraceful.


  • Review about: Aldermore

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    Banking experience for over 5 years

    I've been with this bank for more than 5 years now and I've had a really good experience. They always keep me in the loop with clear and on-time communication, and their rates are pretty competitive. The one time I had to get in touch with them, I got excellent customer service.


  • Review about: Healf

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    Health and wellness products

    I was really impressed with the service I got from this company. The staff were so helpful and friendly, always giving quick and useful responses to my questions. I've never come across a product that didn't suit my needs, as they only sell top quality items. I'm grateful for the sales and discount codes they often offer, which makes it easier for me to take care of my health and wellbeing. Plus, they restock their items quickly so I can always get what I need when I need it. It's rare to find a company that genuinely cares about its customers, and I feel lucky to have found one I can rely on.


  • Review about: Credit Spring

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    Quick and easy loan process

    I recently applied for a loan from this company and I was pleasantly surprised at how easy and straightforward the process was. The website was simple to use and the payment schedules were clearly explained, making it easy for me to see what I needed to pay and when. The tools they provided also helped me keep track of my money better, which was a nice extra touch.


  • Review about: RAID

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    Shoes

    I bought these shoes because I thought they looked really cool and stylish, but to be honest, they're not very comfortable. I was expecting them to be really comfy like walking on clouds, but after wearing them for a few weeks, I'm finding it really difficult to walk in them. It feels like they're squashing my toes or something. It's not great, to be honest.


  • Review about: Oak World

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    Oak Bedside Cabinet purchase

    I recently bought an oak bedside cabinet from this company and I'm really happy with how it all went. Ordering online was easy and the delivery was quick and smooth. The cabinet is well-made and good quality. The price was fair and the packaging was secure to make sure it arrived in one piece. I would definitely recommend this company to anyone in need of furniture.


  • Review about: Skiworld

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    Holiday booking

    My holiday was amazing! I had such a great time skiing and making snow angels. But then, after the holiday, I had to deal with the worst customer service ever! Our flight got cancelled (which wasn't the holiday company's fault) and we were told we could book our own travel and get reimbursed - except that never happened. They didn't reply to my emails and were no help on the phone. All I want is my money back for the flight that we didn't even take!


  • Review about: Your Parking Space

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    Easy access, secure parking, no queues

    The parking spot I reserved was really easy to find and get to, and it felt like a safe and secure place to leave my car. I liked that I didn't have to wait in any annoying queues. All in all, it was a good experience and I'll definitely use this service again next time.


  • Review about: MissPap

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    Metallic mini dress

    Wow, this dress is just amazing! It's made of this really shiny material that catches the light so well. I wore it to a party and got loads of compliments - I felt fantastic! It fit me perfectly and was just the right length. I'll definitely be buying more stuff from this brand in the future.


  • Review about: Curvissa

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    Lingerie purchase

    I really like this shop because they cater to all sizes, which is fantastic! The prices are reasonable too. However, I have an issue with the stockings rolling down when I walk around. My thighs, bottom, and chest are a bit on the larger side, so finding lingerie that fits properly is a big win for me. It would be amazing if they offered more variety in colours and styles, as well as making their clothing inclusive for all genders. And let's not even get started on the bras - they really need to improve the options for larger and smaller chest sizes!


  • Review about: Your Surprise

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    Small leather bag with name print

    I recently ordered a small leather bag with my name printed on it, which I thought was pretty cool. I was really excited when I received the order confirmation email and it indicated that the print was supposed to be accurate. However, when the bag finally arrived, I was disheartened to see that the name was printed upside down and not even centred! I was really looking forward to using it, so this was a major letdown. I've already reported the issue to the company and now I'm just waiting to hear back from them.


  • Review about: Temple Spa

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    Skin care enthusiast, loyal customer, high-quality products

    As someone who absolutely loves taking care of my skin, I've been using these products for over ten years now. I've dabbled with other brands, but I keep coming back to this one because it's just so good. The quality is top-notch, with amazing ingredients that always leave my skin feeling fantastic. What I really like is that I get to go to skin care classes and try out all the products before I buy them, which isn't something you find everywhere. Plus, the delivery is always quick and the packaging is really secure, which has never let me down.


  • Review about: beliani

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    My first order

    I've just ordered something really cool from Beliani for the first time and it was amazing! I was a bit nervous as I'd never ordered from them before, but their website made it really simple and the product is fantastic. I'll definitely be ordering from them again!


  • Review about: Currys PC World

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    Replacement printer order

    Ordering a new printer was so easy - paid without any hassle and was able to pick it up locally. The printer itself was even better than I thought, and I'm really happy I went for the free one-year replacement plan. Big thanks to Wright for their great customer service and easy-to-use website, definitely deserves a 10 out of 10 rating.


  • Review about: Catawiki

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    cool stuff

    I bought a load of really cool stuff on Catawiki and it was amazing! Just like the other review said, it always felt safe and reliable. I received everything I ordered and it was all really awesome. I will definitely be shopping on there again for more cool stuff.


  • Review about: Forever Love

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    Amazing products, well packaged

    I was really impressed with the range of products on offer from this online shop. The things I bought were top-notch quality and arrived safely and securely packaged. However, I was gutted to discover that the shop has shut down, meaning I won't be able to order from them again in the future. It's such a shame because my first purchase went so well and I was looking forward to buying more from them.


  • Review about: Interhome

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    Apartment holiday booking

    Booking our apartment for our holiday was super easy. We actually stayed in one of their properties last year and it was honestly the best apartment holiday we've had in ages. Booking again this year was just as simple. We're really grateful for the excellent service they provide.


  • Review about: JustPark

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    Parking spot near Royal Marsden hospital

    I found the parking spot I booked near the Royal Marsden hospital to be really easy to get to and with very clear instructions on what to do. It was a breeze to access and the pricing was really cheap, which was ideal for my visit to the hospital. Overall, I was really pleased with the service provided.


  • Review about: Luggage Superstore

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    Online purchase of a suitcase

    I ordered a suitcase online and I was really looking forward to it coming. But, when it was meant to get delivered, they told me I wasn't in and dropped it off at a neighbour's place with no proper address. The thing is, I live in a house, not a flat, and my street has over a hundred houses so the number 2 doesn't mean anything. I tried calling customer service but they weren't helpful at all. The service was just terrible!


  • Review about: Sonic Direct

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    TV purchase, lost guarantee

    We lost the 5-year guarantee for our TV, but Sonic Direct helped us get in touch with the manufacturer to make sure the registration was confirmed. They also guided us through the process of registering our new TV on the computer. We're really happy with the customer service and support they gave us.


  • Review about: Rentalmotorbike

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    Upgraded to Yamaha Tenere 700

    I really can't praise Rentalmotorbike enough. They were fantastic - they upgraded my bike to a Yamaha Tenere 700 for free when the one I originally wanted was unavailable. The bike was in excellent condition and they also provided top-quality clothing, gloves, and helmet. The staff were so friendly and helpful, which made the whole experience really smooth and enjoyable. I would definitely recommend Rentalmotorbike to anyone visiting Madeira and wanting to explore its amazing roads. The Yamaha Tenere 700 was just right for navigating Madeira's distinctive terrain.


  • Review about: Helloprint

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    Printing job

    I had some things printed recently and it was really great. The quality of the printing was impressive and it arrived really quickly. And the best part was that it didn't cost much at all, which was fantastic. The delivery was right on time and the courier they used was excellent. I feel like I can rely on them now, I'll definitely be ordering from them again.


  • Review about: Oxbridge Home Learning

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    Online course purchase

    I had a chat with this bloke called James after first chatting with a robot, but James was really helpful and answered all my questions straight away and with no bother. He didn't push me to buy anything or use fancy jargon, he just gave me the details I needed to make up my mind. It was brilliant because it was so clear and easy, I didn't have to waste time figuring it all out. Cheers, James!


  • Review about: Vitabiotics

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    Monthly supplement orders

    I've been shopping with this online store for a while now, and I can honestly say they've never let me down. My supplement orders arrive every month like clockwork, and I've never had any issues with delays. The products always match up to what I expect, which is great. The icing on the cake is their loyalty scheme - every fifth order I get for free! I really appreciate the top-notch service and quality products they offer. Thanks for helping me stay healthy and happy!


  • Review about: Cotton Traders

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    Men's polo shirts and colorful summery assorted clothing

    I've just bought some men's polo shirts and various colourful summery clothing from the store, and I have to say, I'm really impressed with the quality. The polo shirts are comfy and have a nice style, ideal for the summer. The colourful clothing is lively and fun, giving my wardrobe a burst of colour. I'm happy with my purchase and would definitely suggest these products to anyone in search of high-quality, fashionable clothing choices.


  • Review about: eOpticians

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    Glasses purchase

    I recently bought some awesome new glasses from this really cool website. The company is great, they give you all the info you need about your purchase and I just keep going back for more. They even sorted out my cashback properly on my first order. The prices are really good for genuine products. Plus, if you spend over £40, you get free delivery which is brilliant.


  • Review about: Gardenesque

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    Egg chair purchase

    We recently purchased an egg chair, and initially, we encountered some issues with our order. However, the customer service team was absolutely fantastic and resolved everything for us. Deanna was incredibly helpful and efficient in sorting things out, which was wonderful! Although we haven't assembled our egg chair yet, it appears to be fantastic, and I can't wait to start using it!


  • Review about: hiyacar

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    Convenient and cost-effective car rentals

    Hiyacar has really impressed me, not just once, but twice. Their service is so convenient and affordable, it really stands out from the usual car rental companies. The second time we rented from them, we managed to get a car at short notice and easily picked it up nearby, meaning we could set off on a last-minute trip without any stress. I definitely suggest Hiyacar to anyone needing a trustworthy and flexible car rental choice.


  • Review about: Alfa Travel

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    Holiday experience feedback

    I really loved my holiday experience, it was so much better than I expected. The days out were great, everything was well-planned and we had lots of fun things to do. The transport from place to place was smooth and hassle-free. The hotel was fantastic – the service was top-notch with staff who really cared, the food selection was varied and delicious, and there were some really fun evening activities to enjoy. I had such a good time that I would definitely do it all over again.


  • Review about: Myla

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    Lingerie set

    I'm really disappointed with the service I got from this company. I bought a lingerie set that wasn't what I expected and had to send it back. I've tried reaching out to customer service multiple times but still haven't got a refund. It's just not right to be so dishonest.


  • Review about: Insure4Boats

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    Boat insurance renewal

    The renewal process was really straightforward and everything went very smoothly. The email support team got back to me quickly whenever I needed help. Any mistakes in my information were corrected promptly. I even received a generous refund. Overall, I was very impressed with the level of service I received.


  • Review about: BioCare

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    Multi vitamin purchase

    I recently bought a multi-vitamin supplement from BioCare, and honestly, it's the best one I've ever used. The quality is top-notch, and I've already told all the women in my area about it. I reckon BioCare will have loads of satisfied customers soon because of this amazing product.


  • Review about: QP Jewellers

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    Ruby necklace purchase

    The delivery service was spot on, got the package right on time and everything. The wrapping and gift bag were a nice little bonus. But, gotta say, I was really let down by the product. I bought a ruby necklace for my wife on our ruby anniversary, and although she loved it (didn't know how much it cost), I was gutted by the poor quality. The "white gold" chain felt really flimsy and didn't match up to the stunning ruby pendant. I definitely won't be shopping at that store again.


  • Review about: Skechers

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    Running shoes

    I bought some running shoes from this shop recently and the customer service was really disappointing. When I had a problem with my order and tried to get in touch with them, there wasn't even a phone number to call. Instead, I had to send an email and got a robotic reply saying it would take 5 days to hear back. That kind of customer service is just not on and it's made me think twice about shopping there again in the future.


  • Review about: TripAdvisor

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    Reviewing experience on TA

    I'm really gutted about how TA is handling negative reviews lately. I've been leaving reviews for ages, honestly sharing my thoughts, but now they're blocking my legitimate reviews without proper explanations. When I reached out to them, all I got were generic responses without any real answers as to why my reviews were rejected. It's worrying that they're not being transparent about this, and it's making me doubt the trustworthiness of their review system. They even turned down one review just because I mentioned it was a "free night" paid for with points. Are they trying to silence honest feedback by censoring negative reviews?


  • Review about: Frontier

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    Home and contents insurance claim

    After spending two years with the company, I had a really bad experience when I had to make a claim for accidental damage and water damage to my shower. Even though I had been paying for coverage, they took ages to deal with the issue and only got back to me when I kept nagging them. In the end, they found a way to dodge paying out and also bumped up my insurance premium by £400. It was so frustrating and left me feeling really let down.


  • Review about: Green Motion

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    Last minute hire

    I needed a car rental at the last minute and luckily stumbled upon this service. The staff were really helpful, they even let me bring the car back before they officially opened. Essan was brilliant, giving top-notch customer service and making everything super easy. I was really impressed by how efficient and professional the team were.


  • Review about: Garden Furniture World

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    Garden furniture set

    I've never been so disappointed with a purchase from a company before in my life. The garden furniture set I ordered arrived all scratched and dented, with loose screws too. I got in touch with customer service and they sent a replacement, but to my surprise, it had missing screws and some were still loose. The replacement box was damaged as well. It's a bit of a joke having to return things in a damaged box. Now I've got to fork out extra cash on bags, tape, and other bits just to fix the box to send it back. It's been a total nightmare and I definitely won't be using this company again.


  • Review about: Brightside Insurance

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    Car insurance purchase

    I thought buying my car insurance was okay, but it took too long to get everything sorted out. At the start, I filled in all my info on the comparison site, even my full driving licence number. But then later on, I had to do it all over again, which was really annoying. Plus, they didn't tell me all the stuff I needed straight away, so I kept having to add more details and extra drivers.


  • Review about: Fantastic Services

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    Regular cleaning session with the same cleaner

    I asked Fantastic Services to make sure that the same cleaner comes for my regular cleaning session, and I'm pleased to say that they have sorted it out for me. Having the same cleaner every fortnight has really put me at ease and helped me to develop a good relationship with them. It's also handy as they can help me with any tidying up before they start cleaning.


  • Review about: Living and Home

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    Sofa for occasional use

    I just bought a sofa for occasional use from this store. It was exactly like it looked on the website and it came when they said it would. I'm really happy with how nice and stylish the sofa is. It fits just right in my living room and it's really comfy to sit on. I'd definitely suggest this store to anyone else after similar furniture.


  • Review about: MacBack

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    Quick and fair sale

    I would highly recommend MacBack! I sold my computer to them and got a fair price. Everything went really smoothly, even though it was a busy holiday weekend. Kieran from customer service was brilliant with keeping in touch. I would definitely recommend MacBack if you want a hassle-free tech sale.


  • Review about: Airband

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    Internet service provider

    I've been with this internet service provider for about four years now and most of the time, the service has been pretty good. But recently, I had a bit of trouble getting a connection out to my outhouse. The first engineer they sent over to set it up seemed a little clueless, to be honest. It was a bit of a pain to deal with, but thankfully, a different engineer showed up a couple of weeks later and did a really great job. Now I'm left wondering if all their engineers are as good as the second one I had.


  • Review about: Designer Sofas 4U

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    Tight space sofa delivery

    The delivery guys were absolutely brilliant! Even with the horrid weather, they really went out of their way to make sure my sofa was delivered and put in a tricky spot in my house. Their hard work truly made the whole process end on a high note.


  • Review about: Chromeburner

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    Riding boots exchange

    I had to swap my riding boots for a bigger size not long ago and I have to admit, everything went really smoothly. I got in touch with customer service and they were great at helping me with the return process. Even though the boots had to be sent all the way from Australia, the new ones arrived pretty quickly and with no problems. I was really impressed by how efficient and professional the customer service team was.


  • Review about: Affordable Mobiles

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    Quick and easy purchase

    I really enjoyed getting my new phone from that shop - they had a great selection and the delivery was really quick too!


  • Review about: Create and Craft

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    Large folding storage boxes, Piranha kitchen gadgets

    The products themselves are good quality, but the service from Shop Extra has been really bad. I had to wait over ten days to get my two separate orders, even though I paid for postage on both. When the items finally came, they were squeezed into a weak bag that had split open, causing the Piranha boxes to get squashed by the heavy storage boxes. Also, like many others, I didn't get the free scissors that were meant to come with the Piranha products. Their customer service was unhelpful, taking ages to respond to emails. I did want to support Shop Extra at first, but after this, I won't be buying from them again.


  • Review about: M&Co

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    Good Variety and colors

    Well, This centre is not new for me but first time I am writing review of M&Co.
    Beach cover tops , swimsuits, padded bras loungewear and T-shirt bras are my regular products from here.
    What is good about M.CO, I never called up Cs department for any delivery issues, color issues, even no return needed in last four years.
    Even now my husband also purchased few shirts and t shirts from here.
    This is all about trust.