Missy Empire

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Missy Empire

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Spotlight: What are our customers saying?

N
Narsh
Missy empire is gross. The quality is soooo sooo low . They use worst fabrics to make their clothes, but the pictures are so different from the real clothes. They charged me for postage and also th...Read on
L
Lisa
They try to con me out of money by saying I didn’t return my parcel in time so would only get a store credit - this was over £200. I had to fight to prove that I did return the parcel in time. ...Read on
A
Amy cook
I have a dispute ongoing at the moment since August due to my return being lost and not being issued a refund customer service have offered no resolution and I am out of pocket please don’t shop he...Read on
I
issy
Anyone looking to by from Missy Emprie don’t. They don’t treat you with any courtesy. I had previously supported this brand and recommend it to many, but from now on their name is tarnished in my b...Read on

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    Would buy here again
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    101041773

    Missy empire is gross. The quality is soooo sooo low . They use worst fabrics to make their clothes, but the pictures are so different from the real clothes. They charged me for postage and also they charge me for returning their terrible clothes. This is fraud. They are a terrible online company( maybe because they know that if you see their products,you’ll never buy them) Be aware of this company

    I live in Sydney Australia and after I brought the clothes last week Monday, the delivery came to about $44 for the 3-6 days. I was reading some reviews a couple days ago and seen that people did not recommend because their items did not come at all. I was like ”damm I spent almost a $180 AUD on this company”. But it did come today, I was really excited until I seen the track pants ( or sweat pants, what ever you wanna call them) and they definitely did not come how they were suppose to when looking at the products online. The rest of the items are alright, I actually don't mind them. Would I shop from this brand again, maybe not just because I feel like I could literally spend that delivery money on another item from a store!!!


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    Clothes

    They try to con me out of money by saying I didn’t return my parcel in time so would only get a store credit - this was over £200.
    I had to fight to prove that I did return the parcel in time.
    I did get my refund eventually, which just goes to show that I was right, although I did prove it minute by minute that I did return it within 14 days. This was such a lengthy and difficult process, just because they decided that they wanted to keep my money, instead of giving it back like they should have.
    If you do still decide to order then DON’T let them con you out of a full refund! Keep you receipts and make sure you screenshot everything.

    The last picture is after I expressed my disappoint about being lied too. The apology was completely insincere and pathetic considering what a huge mistake they made.

    Also the clothes aren’t even that nice in person, hence the over £200 return. Some were poor quality - I’ll fitting, thin, see through, rough material. Not worth the effort.


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    Would buy here again
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    £150 worth of items

    I have a dispute ongoing at the moment since August due to my return being lost and not being issued a refund customer service have offered no resolution and I am out of pocket please don’t shop here if you want good service


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    Would buy here again
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    Never support this company

    Anyone looking to by from Missy Emprie don’t. They don’t treat you with any courtesy. I had previously supported this brand and recommend it to many, but from now on their name is tarnished in my books. I look forward to the future when this brand pisses off someone with a higher follower count because then maybe they would do something.

    After winning a “giveaway” with them for 2 months I went back & forth with them JUST so they would send the items. I will one day post the back and forth between my instagram account and theirs.. Because it just is ridiculous. When they finally were sent because the brand hadn’t marked it as a gift I had to pay taxes (where I live if you win a contest taxes do not apply), instead of rectifying their mistake they decided they would send the package back to them. Thus leaving me a “winner” of a giveaway without any prizes. Thank you missy empire, I have never felt so miss-treated by a company in my life. You have lost a loyal customer due to your incompetence.

    Don't bother entering their giveaways because it isn't free. Oh and apparently it turns out it's all just drop-shipped items from a warehouse in china. Which really makes me feel great that I've previous spent money on items that cost them 1/5 of the price. :) Just go on aliexpress they are nicer than these a*holes! Thanks Lee for nothing.


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