All reviews of jake
Review about: fixter
Smooth and efficient process
I had a really great experience with the service, it was so smooth. They kept in touch with me at every stage which was really impressive. The collection and delivery were on time and easy, making everything super convenient. I would definitely suggest this service to anyone needing a fast and effective solution.
Review about: Moss Bros
Lengthy ordering process
I recently went through the most frustrating online ordering experience ever. It was like trying to solve a puzzle rather than just buying something. The website was so slow and hard to use, it took me forever to finish my order. By the end, I was so annoyed I felt like tearing my hair out.
Review about: Riviera Travel
Recent holiday in Andalucia
Our holiday in Andalucia was amazing! The tour guide was fantastic and knew so much about Spain. She was really lovely and made sure we were always looked after. When we had an issue in Granada, she went above and beyond to help us out. We will definitely consider booking another holiday with them in the future.
Review about: Caledonian Travel
Beamish, Durham & Bamburgh Castle trip
The driver, Paul, was absolutely brilliant - so polite, helpful, and really accommodating the whole way. Even though the weather wasn't great at Beamish, the day out was a lot of fun and definitely money well spent.
Review about: Your Surprise
Valentine's Day gift order
I recently bought a Valentine's Day gift from this company, and it was a complete disaster. They ended up delivering it to the wrong address, so I had to spend ages trying to contact both the company and the delivery service to fix the mix-up. When I finally received the gift, I have to admit that the chocolates were nice, but that's pretty much the only positive thing I can say. The whole thing was a nightmare, and it's not something I'll forget easily. The one good thing was the customer service, which turned out to be pretty good in the end after all the trouble. But would I recommend this place? Definitely not.
Review about: Siroko
Terrible communication and difficult returns
Honestly, I've never had such a frustrating time trying to return something to a company before! It was a complete nightmare - they made it so difficult. All in all, it was just a dreadful experience.
Review about: The Works
Craft supplies
I bought some craft supplies online recently, but it didn't go well. I placed my order and then waited for two weeks, only to get a message saying my stuff got lost in the mail. The company they used for emails didn't take any responsibility, which made it even more annoying. And on top of that, they chose the dodgiest and cheapest courier around, making me doubt if I'd ever get my items. Honestly, I'd tell anyone thinking of buying from them to steer well clear.
Review about: ChrisElli
Ice women watch in white and navy
I've just bought a lovely white and navy women's watch from this company and I have to say, I'm really impressed. The watch is stunning, just like it was shown on the website. Ordering it was easy and it arrived sooner than I thought it would. The delivery was quick and the watch was well-protected in its packaging, so it came in perfect condition. All in all, I'm really happy with my purchase and will definitely be buying from this company again.
Review about: Radical Storage
Purchased baggage storage, store was closed, lack of communication, frustrating experience
The baggage storage place we were going to use was shut when we got there. We had to keep our bags with us instead, which kinda made the whole idea of using the service pointless. The company didn't tell us it was closed, so it was really irritating. It sucked to count on that service and not have it there when we really needed it.
Review about: Prestige Hampers
Last-minute hamper purchase
I ordered a hamper at the last minute and was really happy with how quickly it was delivered. The website was easy to use, and Hannah's customer service was top-notch. I was a bit worried at first because I didn't get a VAT invoice, but Hannah sorted that out for me during an online chat. I would definitely recommend this company, overall a great experience.
Review about: Reboxed
Boss jeans
I bought a pair of jeans from an online shop last Thursday and they arrived on Saturday morning, really quickly. The whole shopping experience was great - the website was easy to use, checking out was simple, and I got regular updates on my order.
Review about: Art Discount
Art supplies
I have to say, I was a bit unsure at first because of some mixed reviews about their customer service and delivery problems. But I thought I'd take a gamble and give it a go, and I was pleasantly surprised overall. Their customer service was quick to respond, getting back to my emails within an hour or two. They kept me updated on my order's progress through email and texts, which was reassuring. The delivery was on time, and the products arrived in perfect condition only four days after I ordered them. All in all, I'm really happy with how things turned out and I'll definitely be coming back as a customer in the future.
Review about: Anatomic Shoes
Comfortable Formal Shoes
I can't recommend the formal shoes I bought from this place enough, they're absolutely brilliant. I've had them on for a few weeks now and they're so comfy, especially when I'm on my feet all day. I reckon these shoes would be great for anyone after some top-notch footwear. And not only are the shoes spot on, the customer service is brilliant too. The staff are always there to help out with any questions or worries you might have. Bottom line, I'm chuffed to bits with my purchase and the service I got.
Review about: Booking
Family reunion disaster
When we got to the house I booked for our family reunion, no one was there! It was a nightmare - stranded in a new city with nowhere to stay. We had to get dressed in a car park before heading to a concert, and ended up missing most of the show. To top it off, we were then led to a dreadful alternative place to stay and charged a ridiculous £440!
Review about: Daisy Street
White polo dress, see-through
My experience with Daisy Street was generally good. The delivery came quickly and they kept me updated throughout. However, the quality of the white polo dress I bought was a letdown. It was so see-through that I had to wear a nude slip underneath, which wasn't ideal. On the bright side, the other things I got were decent quality for the price, and they fit as expected.
Review about: Wowcher
Spa day
I wouldn't recommend going to that place. The staff were a bit unfriendly, and it was too busy. My spa day felt rushed, so I didn't really get to enjoy it properly. It definitely wasn't worth the money.
Review about: Vinterior
Querky and vintage furniture purchase
I've just bought some quirky and vintage furniture from this platform and honestly, I'm really impressed. They've got a huge range of items to choose from and the quality is top-notch. The prices were reasonable and I definitely feel like I got my money's worth. The delivery was spot on as well, everything arrived on time and in perfect condition. I'd definitely recommend this platform to anyone on the lookout for unique and good quality vintage pieces.
Review about: MR KEY SHOP
Quick and seamless purchase
I bought something from this store not long ago and it was really easy. Ordering was a piece of cake, and my item arrived without any hassle. I did have a tiny problem though, as my email provider messed up and I didn't get my product key, but that wasn't the store's fault. When I got in touch with customer service, they were super quick to help and sort everything out. On the whole, I was pretty happy with my experience and would definitely think about shopping there again.
Review about: peacock-bazaar
Leggings and t-shirt
Wow, I can't believe how cool the leggings and t-shirt I bought from here are! They were such good value for money and the delivery was really speedy. The packaging was lovely, and I couldn't wait to open my parcel when it arrived. Huge thanks to peacock-bazaar!
Review about: Accent Clothing
Trainers purchase
What a fantastic experience with this retailer! I had a problem with my trainers, but Lisa sorted it out for me promptly. It's great to see a retailer that really values their customers and offers top-notch customer service. I will definitely be shopping here again in the future.
Review about: Designer Sofas 4U
Customer service
I just wanted to say how great the customer service people were! They were always there to have a chat whenever I needed them, and they were really friendly and helpful. They knew exactly what they were talking about and made me feel really good about my purchase. Top service all round!
Review about: Victorian Plumbing
Item return assistance
I needed to send back something and had a chat with Jerry Cheng who was just brilliant. He was so nice, quick, and helpful in giving me all the info I needed to sort out the return. He even took the extra step of sending me links to get the return forms. I was really amazed by how professional and supportive he was. I would absolutely suggest this service to anyone else.
Review about: Menai Holiday Cottages
Holiday Cottage Stay
As soon as we got to the holiday cottage, we realised that things weren't right. The instructions for the keysafe were all wrong, making it really annoying to get started on our holiday. And when we walked into the cottage, there was this awful smell of urine in one of the bedrooms downstairs, which was so off-putting. Some of the windows were stuck shut, so we couldn't even get some fresh air in. The dishwasher was jam-packed with old bits of food and the freezer had a bug inside, it was also dirty. The oven trays looked like they hadn't been cleaned in ages and to make matters worse, the toilet flush was playing up. Instead of chilling out and relaxing, we had to spend the first day cleaning up the mess from the last guests. It was just not on, totally unacceptable.
Review about: Go Electrical
Online purchase experience
I had a great experience with Go Electrical. Their online ordering service was really easy to use, helping me find and buy everything I needed. They kept me updated on my order every step of the way, which was really helpful. When my delivery arrived, it was right on time and everything was in perfect condition. So far, I haven't had any problems with Go Electrical and I trust their after-sales service completely.
Review about: LawDepot
Online legal document creation
I recently used an online platform to create legal documents, and I have to say, I was pleasantly surprised by how efficient and accurate the service was. Despite reading some negative reviews, I decided to give it a go and I'm really pleased that I did. The important thing to remember is to always read the small print, as it can really affect your overall experience. I took advantage of the one-week free trial and made sure to cancel before it ended, following the terms and conditions. Thanks to this, I wasn't charged anything and I received the documents I needed quickly. The whole process was really easy and stress-free, so I would definitely recommend this service to others.
Review about: Perfect Pet Insurance
Easy purchase process
I had a really good experience sorting out insurance for my pet with this company. It was really easy and straightforward, especially when it came to renewing the insurance for my other dog. The guy I spoke to, Oliver, was really friendly and helpful. He sorted out my insurance quickly without any problems. I'm grateful for the great customer service I received.
Review about: Begg Shoes
Shoes for Christmas gift
I bought a pair of shoes from this store as a Christmas gift for my husband. When the package arrived, I was really disappointed to see that both shoes were for the left foot and different sizes. It was so frustrating trying to find a replacement gift during the hectic holiday season. I sent the wrong shoes back and emailed the company. Their reply didn't seem very sincere, just hoping the mistake wouldn't spoil my Christmas and they would look into it. I didn't feel like a valued customer after that whole ordeal.
Review about: Yesglasses
Bifocal lenses mix-up
I recently ordered a pair of glasses with bifocal lenses from this company, but they ended up sending me single focus lenses instead. When I got in touch with customer service to sort out the mistake, they were quite rude and unhelpful. The person I spoke to ended up putting me on hold for ages, only to then disconnect the call, which left me feeling really frustrated and let down. The glasses themselves are actually of good quality, despite the mix-up with the lenses. However, the bad customer service experience really overshadowed any positives about my purchase.
Review about: Fantastic Services
Oven cleaning
My oven looks so shiny and new after the clean! The cleaner was really lovely and even helped me change the light bulb in the hood. He tidied up after himself too, which was great. I'd definitely recommend this service to all my friends.
Review about: FormGenie
Automated betting system
I absolutely loved the automated betting system I bought! The customer service was excellent and the information they gave me was so helpful. The 'bot' feature was really impressive, it gave me great results effortlessly. I would definitely recommend this product to anyone wanting to improve their betting tactics and boost their chances of winning in the sports betting scene.
Review about: Get Transfer
Chaotic service
This service was a complete disaster from beginning to end. I paid £150 to book a transfer, but then I got a message saying the car had issues and would be arriving 5 hours late in the middle of the night. They didn't offer me any other choices or a refund. It's been months now and I still haven't got my money back, even after trying to contact customer service multiple times. It's a total scam and I wouldn't advise anyone to use this service.
Review about: Cotswold Outdoor
Walking sandals purchase
I visited the shop in Belfast the other day to buy some walking sandals, and I have to say, the selection they had was truly impressive. The lad who was looking after the footwear section was not only really friendly but also knew so much about the products. He took the time to let me try on different sandals till I found the ones that were just right for me. Even though I didn't buy them straight away, I popped into a few other shops in Belfast, like Trespass, and was pretty let down by the service there. So in the end, I ended up going back to Cotswold Outdoor to get those sandals I'd had my eye on from the beginning.
Review about: Ulla Popken
Duplicate order, poor quality, unhelpful customer service
I made a mistake when ordering and ended up accidentally getting two of the same item. So, I got in touch with the company to sort it out, but I was let down by their response. They said they couldn't cancel one of the orders as it had already been sent out, which wasn't true given the timing of my order. Even after I tried to explain, they wouldn't budge or help out.
The item itself wasn't great quality either. It was meant to be a "sweatshirt" but turned out to be thin cotton, plus the price was high for what I actually got. It definitely wasn't worth the £30+ I paid for it.
After waiting two weeks for both packages to arrive, I filled out the form to return one of the duplicates because it wasn't worth the money. The return and refund process was a bit of a hassle, but in the end, I did get my money back for both orders.
Overall, my dealings with this company were a let-down, so I've decided not to shop with them again.Review about: Big Furniture Warehouse
New Sofa
I bought a new sofa from Big Furniture Warehouse recently, and I have to say I'm really happy with how it all went. Ordering was a breeze and I found the perfect sofa for my home without any trouble at all. The delivery team were brilliant - they were quick, polite, and took great care in getting my sofa to me in perfect condition and putting it right where I wanted it. Even though I didn't get their names, I want to say a big thank you to them for their effort. In general, I'm really satisfied with both my new sofa and the service I got from Big Furniture Warehouse.
Review about: Opera Beds
Mattress swap
We decided to change our mattress and got in touch with the company for help. The customer service team was really helpful and made sure we were happy with our choice. They were dedicated to making sure we were satisfied the whole time.<br><br>Also, the mattresses are so comfy. It's hard to get out of bed in the morning because they are so comfortable. We are really happy with our purchase and would definitely suggest this company to anyone looking for good bedding.
Review about: ASOS
ruined shoes, poor customer service
I bought a pair of trousers from this online shop and I was really let down by the quality. The trousers ended up staining my new shoes with colour, completely wrecking them. When I got in touch with customer service about it, they didn't care and didn't want to help at all. It's shocking that a company would treat their customers like this.
Review about: Ponden Home Interiors
Bedding set purchase
My recent experience with this company was really disappointing. I ordered a bedding set online, but ended up receiving the wrong item. I admit I should have read my order confirmation more carefully, but I also think their website design added to the confusion. Despite trying multiple times to get in touch with their customer service team over the phone, I couldn't reach anyone as the phone lines seemed to be down or no one was picking up. Feeling frustrated, I filed an online complaint and only got an automated response back. Even after two months and numerous follow-ups from me, my issue still wasn't resolved. To make matters worse, I kept getting unwanted marketing emails from the company almost daily. It's really disappointing to see a company with such poor customer service. I recommend others to avoid this company.
Review about: 80s Casual Classics
Quality clothing from the 80s/90s
The website presentation was really good, and ordering was a breeze. I phoned in and they quickly changed my order before sending it out. I've bought from them twice now and I'm already thinking about getting something else. The clothes are top-notch, just like the stuff I used to wear back in the 80s and 90s.
Review about: Youth & Earth
NMN capsules purchase
The NMN capsules from this company have really helped boost my energy levels. I've bought them a few times now and they always do the trick. However, I did make a bit of a blunder once when I ordered the powder instead. It was so bitter, I just couldn't stomach it. Sadly, the company wouldn't take it back as it was a big order, so it was quite a costly mistake. It would be good if they added a warning about the taste of the powder to save others from the same fate. On the bright side, their loyalty scheme is a nice little bonus.
Review about: Zaful
Disappointed with delivery
I've had a really bad experience ordering from this company. I bought something and had loads of problems getting it delivered. The customer service wasn't helpful at all and didn't want to admit they were at fault for the delivery mess-up, hiding behind their terms and conditions instead. It's really annoying to see a company not caring about their customers' satisfaction. I definitely wouldn't suggest buying from them because of the awful delivery service and unhelpful customer support.
Review about: SexMachines
Glass Dildo & Vibrator Set
Oh my gosh, I can't believe how amazing my purchase was from these guys! I bought a glass dildo and vibrator set and I absolutely adore them both. The quality is really top-notch and they work like a dream. But the best bit was the service. They sent me an order confirmation email straight after I made my purchase, and then the next day I received a dispatch email with a DPD tracking number. It made me feel so special and appreciated as a customer. On top of that, I got my package swiftly and discreetly. I couldn't have asked for more! 🥰
Review about: Ferraris Boutique
Clothing items
I bought some clothes from your shop the other day and I must say, I was really impressed with the quality and style. Everything fit just right, apart from one item that seemed a bit off in size.
Review about: Habitat
Chair purchase
I bought a chair from this shop not long ago and when I was putting it together, I had a slight problem. But the team in customer service were so helpful, they sorted it out quickly by sending me a new part. I was really impressed by how efficient and professional they were.
Review about: Selfridges
Children's clothing purchase
I popped into the Oxford Street store the other day and got some help from a guy called Neil in the kids' section. Neil was really nice and made my shopping trip a lot easier. He went out of his way to find the size I needed from the stock room, which I thought was great.
Review about: e&e Jewellery
gold rings
I purchased some rings from here online about a month ago. They didn't fit and so for the past 4 weeks I've been trying to return them but no reply from any of the 3 emails and even tried to return in store but for some reason you can't.
DO NOT BUY FROM HEREReview about: Fantastic Services
Carpet cleaning
Very nice chap came to clean my carpets and sofa, worked very swift and clean.
Review about: Beer52
Box
***AVOID***
for some reason this page won’t let me select 1 star.
Cancelled my subscription, start of Oct a box was delivered and I’d been charged, contacted them and suddenly they deny all knowledge of my call, saying it’s mysteriously not on the system.. even after giving them all my details to prove it
3 weeks later still no refund and still battling with them.
AVOIDReview about: Beer52
beer52
I've received a nice card from these guys offering me a free case of beer as long as I pay for the delivery which was about 6 quid. So far so good.
I took 6 days for the beers to arrive they were dumped right in front of my door ( usually decent delivery companies will leave with a neighbor or at least hide behind the bins)
I didn't think much of the beers. I can go to my local beer shop and get great beers too without having to wait 6 days to drink them and at the same price point. The website is badly designed and very annoying how you pick your beers.
Now THE WORST: Try canceling the subscription is a ballache. You have to CALL!!!! Basically they make it very hard for you to cancel. You'll have to wait a good 30 mins before someone answers the call. The bloke even had the cheek to ask me if I have emailed the company to cancel. These guys are a joke. To be avoided.Avoid - their practices are outrageous: they take your bank detail and subscribe you. It is not transparent and as others noted - the process of cancellation is a nightmare. I was told they don’t allow online cancellations as everyone stays with them and I was the only one who didn’t!
I’ve got the exact same problem, had a couple cases, wasn’t for me, beer isn’t great so rung up and cancelled. Start of Oct a box arrived and I’d been charged! Contacted them, mysteriously couldn’t find the call and they say they must listen to the call before any action.
3 weeks on, still battling with them to get my money back
Appalling service, constant scamsReview about: Shaw Academy
Web development
The course is very descriptive and easy to follow, I got to choose the times of my lessons and can reschedule if I can't make them which is very helpful and got a course free which is even better. Definitely would do another course!
Review about: Zee and Co
hugo boss jumper
ver nice good fit couldnt ask for any more best company out there
Customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day.
Regards,
Fantastic Services