Phones Direct Reviews

: 17
88% Would buy here again

Most relevant positive review

  2024-05-17
iPhone 13 mini delivery
Oh my gosh, I ordered an iPhone 13 mini and it arrived really quickly! I got a really nice phone ...Read on
James

Review with most votes

  2024-02-25
Excellent condition phone
I bought a phone from Phones Direct the other day, and they said it was in excellent condition. E...Read on
Hall

Reviews (17)

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    iPhone 12 for my son

    I recently bought an iPhone 12 for my son from this shop, and I was really happy with how it all went. The process of ordering was quick and easy, and I thought they did a great job getting my order sorted fast. The phone turned up in less than 24 hours, which was a nice surprise. When the package arrived, I was happy to see how well it was packed and the phone was in top condition. The price was good and reasonable, so I feel like I got a good deal for the quality of the product. Overall, I had a good experience with this shop and I would definitely think about shopping there again in the future.


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    Refurbished smartphone

    I recently bought a refurbished phone from Phones Direct and I have to say I am really impressed with how good it is. The phone looked and worked like it was brand new, and I couldn't be happier with it. The packaging was really secure and made sure the phone arrived in perfect condition. I chose to have it sent to my local store for collection, and it all went really smoothly. I got a message from the delivery company when the phone was ready to pick up, so it was all really easy. Thanks Phones Direct, I'm really happy with my purchase!


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    Excellent condition phone

    I bought a phone from Phones Direct the other day, and they said it was in excellent condition. Even though I ordered it right before a bank holiday, the phone arrived looking brand new. It's been working perfectly so far, and I'm really happy with the quality. I'm glad that it comes with a one-year warranty, it puts my mind at ease in case anything goes wrong down the line. Overall, my experience with Phones Direct has been good, and I hope it stays that way.


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    iPhone 13 in 'good condition'

    I've bought things from this website a few times now and I've been pretty pleased overall. This last time I got myself an iPhone 13 listed as being in 'good condition', but when it arrived I saw that it had more scratches on it than I was expecting. Even so, I'm still chuffed with my buy because you can't see the scratches when it's in its case. The delivery was mega quick too, which was a nice surprise for me.


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    My return order

    I arranged for the DPD driver to collect my return, but they didn't turn up! I was at home from 8 am to 12 pm waiting. I've set up another time for pick up, so hopefully they show this time. By the way, I never received confirmation from you regarding the return pick up.


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    iPhone 13 mini delivery

    Oh my gosh, I ordered an iPhone 13 mini and it arrived really quickly! I got a really nice phone that looks brand new, no scratches or anything. The battery life is still fantastic and lasts me all day, even with me using it quite a bit.


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    An iPhone in excellent condition

    I just bought an iPhone from Phones Direct and I have to say I am really happy with my purchase. Even though it was a bargain, the phone was in perfect condition, even better than I thought it would be. I thought there might be a few scratches because of the price, but I was pleasantly surprised to see that it was almost like new. I would definitely suggest this store to anyone looking for a great deal on good quality phones.


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    Tech item

    I bought a tech gadget from Phones Direct recently and I have to say, I was really impressed with the whole experience. The item arrived when it was supposed to and it was exactly what I expected. The communication during the ordering process was top-notch, which gave me peace of mind about buying from them. I'll definitely be thinking about Phones Direct again next time I need some tech goodies.


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    Refurbished phone purchase

    I recently bought a refurbished phone from Phones Direct and I have to say I am really impressed. The phone looks just like new and my son really likes it. The delivery was quick and there haven't been any problems with the battery or anything else. I am really happy with my purchase and would definitely recommend Phones Direct to anyone in need of a good quality refurbished phone.


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    Second phone

    I recently bought my second phone from this company and I'm pleased to say it was another great experience. The website was really user-friendly and I found what I wanted quickly. When I needed to speak to customer service, they were really helpful and quick to respond. It's such a relief when you can easily reach a company and they actually give you good service.


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    Phone purchase

    I've just bought a phone from Phones Direct and I'm really happy with it. It's working perfectly and I haven't had any problems at all. The service in the store was great, the staff were really helpful and knew all about the products they sell. I'd definitely think about buying from Phones Direct again.


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    Quick purchase, disappointed with scratches

    I was really pleased with how quick and easy it was to buy my phone, but I was gutted when I saw scratches on it. The scratches were in weird spots that you wouldn't expect from regular use. It was so annoying because I had just sold a phone that didn't have any scratches at all. I couldn't even return it because I needed it straight away. On the bright side, I was happy to see that it came with a 12-month warranty.


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    Present for my sister

    I bought my sister a phone as a present for next week. I haven't had a chance to use it myself, but it looks brilliant! The condition is really good, and I'm positive she'll be chuffed with it. The service I got was top-notch as well, so big thanks for that!


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    Phone from Phones Direct

    I just bought a phone from Phones Direct and I have to say, I was really pleased with the whole experience. The website was easy to use and had a great selection of phones at really good prices. I found exactly what I wanted without any trouble.


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    Smartphone

    I bought a new smartphone from Phones Direct recently and I'm really not happy with it. The battery was only at 87% when I got it, which was disappointing. Also, the camera isn't working properly and the zoom feature seems to have a weird issue where there's no dot showing up. It's so frustrating and makes me doubt the quality of the phone I bought. All in all, I'm not pleased with the product or the service from Phones Direct.


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    Samsung Galaxy S21

    This shop had an amazing offer on the Samsung Galaxy S21, so I got a really good deal on my new phone. I'm really pleased with it and super happy as a customer. The delivery was really quick too, so my whole shopping experience was great. I would definitely suggest Phones Direct to anyone looking for a good deal on their next phone.


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    Phone delivery for birthday gift

    I have to say, Phones Direct really impressed me with how quickly and smoothly they delivered my order. It arrived in good condition too. The phone is actually a gift for a birthday on 28th May, so I haven't had a chance to check the quality just yet. But, if the delivery experience is anything to go by, I reckon the product will be top-notch.


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