All reviews of Chelsea
Review about: John Henric
Poor quality clothing
I have to admit, this company sells clothes that are really poor quality and they don't take any responsibility. The clothes I bought started falling apart after a few wears, and the stitching was clearly not good enough. I contacted customer service to ask about getting a refund or exchanging the items, but they were not helpful at all and didn't apologise. I was really let down by the product and the lack of help from the company. It was a terrible experience overall and I wouldn't recommend shopping there.
Review about: Hismith
Smart purchase for a high-quality product
The product is absolutely amazing, showing top-notch quality and great design. It's built to last with parts that can be replaced easily, making it a wise investment. The online app and community make using it even more enjoyable and fun. But what makes this product really stand out is the incredible customer service. Whenever I had a technical problem, the team dealt with it quickly and with superb communication and support, guaranteeing a seamless solution. I wish I had bought this fantastic product earlier - it's outstanding in terms of both quality and customer service.
Review about: We Buy Any Car
Quick and easy car sale
Selling my car with this company was so easy. The valuation process was simple, and I got a good price for my vehicle. The whole sale went smoothly and I was happy to see the money in my bank account just 15 minutes after agreeing to the deal. I would definitely suggest this service to anyone who wants to sell their car fast and with no hassle.
Review about: Euro Car Parts
Quick online order
I don't usually bother leaving reviews, but this time I felt I had to. I ordered something online in the morning and it was delivered to my doorstep in the afternoon. I was really impressed by how quick and efficient the service was. I'll definitely be coming back for more purchases in the future.
Review about: Forever Love
Salt lamp and wax melt burner
I recently bought a salt lamp and wax melt burner from this shop and had a really good experience overall. They let me know the delivery date quickly after I ordered, which helped me plan to get my things. When I got the salt lamp, there was a small issue with it. I got in touch with the company and Nikki gave me amazing customer service. She did everything she could to fix the problem and make sure I was happy with my purchase. Now I have a lovely salt lamp and wax melt burner that I'm really pleased with. I'd definitely recommend this shop to others because of the fantastic customer service I got.
Review about: Aosom
Fox-proof Chicken Enclosure
We recently bought a chicken enclosure from this company after a fox attack took out our whole flock. The kit had everything we needed and, even though the instructions needed careful attention, they were clear enough for us to put it up over a few days. The components are top-notch and the construction is really solid - we're really impressed. We're planning to keep our electric fence for extra security. We'll have to wait and see if we're really fox-proof!
Review about: Gardening Express
Dwarf pine plant
I bought a dwarf pine plant from this website not long ago and I have to say, I'm pretty happy with how it all went. The website is really easy to use and I found it quite simple to find what I wanted. The prices were fair, and the company kept me updated every step of the way, which was great.
Review about: Beautinow
Perfumes from both well-known and lesser-known brands
I am so pleased with my first order from this online store! They have such a great range of perfumes at really good prices, including popular and niche fragrances. I was pleasantly surprised by how quickly my order arrived. The rewards program is also a nice touch and definitely encourages me to shop here again.
Review about: Farfetch
Bought shoes, had to return and get a smaller size
Wow, my time at Farfetch was brilliant! I bought these amazing shoes, but they ended up being too big for me. So, I sent them back and exchanged them for a smaller size. I got my refund really quickly, it was super easy. The only downside was that the delivery charges were a bit pricey and I didn't get a refund on those. But hey, the delivery was really speedy so I suppose it's not too bad. Now, I'm strutting around town in my new shoes, they fit perfectly!
Review about: Golfsupport
Faulty golf shoes
I bought a pair of golf shoes from Golfsupport not long ago, but they turned out to be faulty after just a few uses. When I contacted the company for help, they declined to assist, claiming the shoes were no longer under warranty. It's a shame because I was initially quite pleased with the shoes, and I had only worn them for a few rounds in the summer.
Review about: Lily Lulu Fashion
Easy website, amazing prices, next day delivery, future use, recommend to friends
I had a brilliant time shopping on this website! The user interface was so easy to use, it made my shopping experience super quick and efficient. The prices were amazing, and the option for next day delivery was a big plus for me as I'm always in a rush to get my items. I'll definitely be coming back to shop here again and I'll happily recommend it to my friends. All in all, a really great shopping experience!
Review about: Bensons for Beds
Mattress delivery with old mattress removal
I had a bit of a rubbish time with another company, so I thought I'd give this place a go for a mattress. It was dead easy, and all the delivery choices were made clear to me. I went for the option of having the mattress brought to the room I wanted, and they even took the old one away. They let me know the delivery date and kept me updated with emails and texts. The delivery lot were really nice and quick, and the mattress was spot on, just like I wanted.
Review about: WorldRemit
International transaction problem
I wasn't very satisfied with my recent experience using this service for an international transaction. Even though I did everything I was supposed to, the person I was trying to send money to never received it. It was really frustrating not being able to track the transaction because the local partner, Wafacash, didn't give me a reference number. It's disappointing when a company doesn't make sure everything goes smoothly. So, I had to find another way to send the money since I didn't get a refund from Worldremit. All in all, this service was not very reliable or trustworthy.
Review about: Funbikes
Mountain bike
I bought a mountain bike from that store not long ago and I have to say, I was quite happy with it. The bike was good and simple to put together, which was a nice surprise. The only thing that bothered me a bit was that the brakes felt a little bit weak. But apart from that small problem, I've been really enjoying riding the bike and I think it's worth recommending to other people too.
Review about: Lebara Mobile
Slow porting process
It's been an absolute nightmare dealing with this company. I've been waiting for a whole four weeks for my phone to be switched over to their network, and I still can't receive any calls or messages. I've tried getting in touch with their customer service team countless times, but all they do is make empty promises that it will be sorted out soon. After getting really frustrated with the lack of progress, I even went as far as to email the CEO, and only then did I finally get an apology. This company is all talk and no action when it comes to actually fixing customer problems. If you ask me, my advice would be to steer well clear of them.
Review about: Gladiator PC
Gaming computer purchase
Being someone who doesn't really know much about computers, I must say that buying a gaming computer from Gladiator PC was a piece of cake. The website had loads of options to choose from, and I could customise the specs to fit what I needed. The computer arrived quickly, no problems at all, and the packaging was spot on. Setting it up was easy peasy, and the quality is top-notch. My son absolutely loved his new gaming rig, and I was so impressed that I ended up getting another one for my youngest son too. When I had a question about the second computer, I called customer service and got through to a really helpful and knowledgeable person who sorted everything out straight away. All in all, I'm super happy with both the products and the service from Gladiator PC.
Review about: SwimInn
Well-priced, well-packaged, delivered quickly, and as described.
I recently bought something from an online shop and I have to say, I was really pleased with the whole process. The price was good, it was well-wrapped, and it came to my door super quickly. It was in perfect condition and looked just like it did on the website. I couldn't have asked for a better shopping experience.
Review about: Daewoo
Air fryer metal foot replacement
I got in touch with customer service recently about a little problem with my air fryer. One of the metal feet from the trivet had come off. It was probably my fault, but I needed a replacement. The customer service was really good. They were super helpful and sent me a replacement straight away, no charge at all! I was really impressed by how quickly they sorted everything out and how willing they were to help. I always judge a company by how well they look after their customers, and I think Daewoo definitely deserves a 5-star rating for their top-notch customer service.
Review about: Quiz Clothing
Size discrepancy
I bought a dress from this place not long ago and, honestly, I was pretty gutted with the sizing. I normally go for a size 18, but this dress arrived and it was way too small for me. The material was lovely and the design was cute, but I just couldn't even wear it because of the sizing problem. It's annoying, you know, when you order something in your usual size and it turns out to be completely off.
Review about: Home Colours
Home decor item purchase
I ordered a home decor item from this company, and when I got it, I was really impressed with how good it looked and how well made it was. The only issue was that it took quite a while to arrive because the company doesn't keep items in stock and had to wait for it to be made at the factory. They didn't communicate this very well, which worried me, especially after reading some bad reviews online. It would have been helpful if they had been clearer about how long it would take, so customers wouldn't be so worried. Despite this, I was really happy with the product when it finally arrived. It was definitely worth the wait.
Review about: Cotswold Outdoor
Hiking boots
I popped into the shop to find some hiking boots and was chuffed with the loads to choose from. The person who helped me out really knew their stuff and gave me some great tips on picking the perfect boots for my outdoor trips. Their advice made me feel sure about my decision to buy them.
Review about: Nova Direct
Policy extension guidance
Charlotte was brilliant at explaining how to extend my policy dates with Nova Direct. She assisted me in buying a new policy and sorting out the cancellation of the original one for a refund. The whole process was simple and hassle-free.
Review about: Astrid and Miyu
Nose piercing at store
I had my nose pierced and it was really cool! Chloe was the one who did it and she was really lovely. She explained everything to me and made sure I was feeling relaxed. She even listened to why I wanted to have it done. I've been considering it for ages, like literally 20 years! We had a nice chat afterwards and I didn't feel like she was rushing at all. It was a fantastic experience and I'm absolutely thrilled with it!
Review about: Discount Experts
Blue screen issue
I totally get where the reviewer is coming from when they mentioned the blue screen problem they faced trying to get on the website. As a customer too, I know how vital it is to have a smooth online shopping experience, and stuff like this can really put a downer on things. Companies really need to make sure their websites are running smoothly to meet the needs of their customers and make the whole process easy. I really hope this issue gets sorted out quickly to stop any more hassle for people looking to buy stuff.
Review about: Voyage Privé
My trip was super organized
We had everything all sorted out for our trip, so we didn't need to stress about planning. Flights, car hire, and hotel were all arranged perfectly. We were really pleased with how everything turned out.
Review about: iCarhireinsurance
Quick and easy purchase
Buying car hire insurance through this company was really easy and hassle-free. The app was simple to use, and it was easy to find the right cover for me. The price I paid for the insurance seemed fair compared to other options out there. All in all, I was happy with how everything went when buying the insurance.
Review about: Pure Leisure Group
Cancellation cover issue
This company is absolutely awful! They said they would provide cancellation protection, but now they're refusing to give me a complete refund for my holiday that got cancelled. I had booked it for Easter, and they're telling me I can only get back 20% because they're shut until June. It's completely unfair! I can't choose any other dates to rebook because of my plans for Easter in 2021. I'm really frustrated and let down.
Review about: Keith Prowse
Wimbledon ticket purchase
The booking process was really easy, Gemma was so helpful with all my questions and special requests. The website was easy to use and had all the info I needed about tickets. When we got to the event, the Rosewater Pavilion had yummy food and drinks, and the staff were so nice and helpful. Our seats on Centre Court were great, we had an amazing time. Big thanks to everyone who made it such a special experience!
Review about: Wild Dose
Bloated Stomach Relief Tablets
I bought these tablets for bloated stomach relief as I sometimes suffer from bloating, but honestly, they made me feel even worse! I experienced terrible stomach cramps and bad trapped wind after taking them. It was so awful that I had to lie down with a hot water bottle on my stomach. I've never felt this bad before. I don't think these tablets are effective for anyone.
I'm planning to see my GP for proper medical advice because these tablets seem poorly made. I'm definitely going to throw them out.Review about: Testpreptraining
Test preparation materials
I bought some test prep stuff from this website the other day and I have to say, I was really impressed. The materials were detailed and well-structured, which made studying a lot easier. The practice questions were tough but they really helped me get ready for my exam. The website's layout was easy to use and navigate, which made everything run smoothly and quickly. All in all, I was really happy with what I got.
Review about: The Sports Edit | TSE
Sportswear
I recently bought some sportswear and I've been really let down by the customer service and delivery. I placed my order on May 16th and it's June 3rd now, but I haven't had any proper updates on where my order is. The only email I got back when I asked was a generic one from their Customer Service Manager, Jasmine, just saying my order was being processed. They didn't give me any tracking info and I didn't hear anything else after that. I tried sending another email but got no reply, and when I rang their customer service number, no one picked up - they just asked me to leave my details. I think this kind of customer service is unacceptable and I don't feel like I can rely on this business. When I order something, I expect better communication and to know what's going on. I'm really disappointed and won't be ordering from them again until they sort out their customer service and delivery.
Review about: The STI Clinic
STD testing services
The STD testing services at this clinic are absolutely top-notch. As someone who works in Tantra teaching and sexology, I can say with confidence that these services are fantastic for a couple of reasons. Firstly, the clinic is super quick with both walk-in and postal services, making them stand out as the best choice in the UK. Secondly, they have a wide range of testing options at great prices, so you can pick exactly what you need instead of being stuck with a set package like some other private services. Plus, the staff are quick, friendly, and easy to reach by phone, which is a rare level of customer service these days. Overall, I'd give this clinic an 11 out of 10 for their amazing work. If you need STD testing and can't get free tests or don't want to wait around for results, this clinic is definitely the way to go.
Review about: Goodwin Smith
My third pair of slipper boots
I've just got my hands on a new pair of slipper boots, and honestly they are so comfy and warm. Even though my old pair is still in great condition, when I came across these ones on sale in the exact size, colour and style I wanted, I just couldn't pass them up. They're ideal for keeping my toes warm during these chilly winter months.
Review about: La Redoute
Clothing and home decor
I bought some new clothes and bits for the house not long ago, and I have to say, I was really impressed with how easy it was to place my order. The website was well laid out and easy to use, so I had no trouble finding the items I liked. Everything went smoothly, and I got my order sorted without any problems.
Review about: New Skill Academy
Fast-paced online learning experience
Why bother with old-fashioned schools when you've got New Skills Academy offering excellent learning materials that are on par with universities? You can learn at your own pace, which is great for progressing smoothly. The website is really easy to use, whether you're on a computer or your phone. I definitely suggest giving it a try!
Review about: Hudson Shoes
Replacement boots
This is my third pair of boots from this brand, and I've had so many issues with them. Both the second and third pairs, which were Christmas gifts, had to be replaced. The 2021 pair started staining my heels black, and now the 2022 pair has a faulty insole, so I can't wear them. I really liked my first pair at first and thought they were good quality, but now I'm not so sure. Even the replacement 2021 pair leaks in the rain, though I do appreciate their customer service for sending me a new pair after I sent them pictures of my stained skin. However, I need to return the newest pair, and it's been really frustrating as I can't get hold of anyone for help. Overall, I'm really disappointed with the quality and customer service.
Review about: Uhrcenter
G-Shock Rangeman watch
I recently bought a G-Shock Rangeman watch from Uhrcenter and I have to say, I am really impressed with the whole experience. I ordered it on the 29th of April and was pleasantly surprised when it arrived quickly on the 3rd of May, all the way here in Romania. The watch was brand new, reasonably priced, and much better value compared to other retailers like Amazon. The packaging was spot on, making sure the watch arrived in perfect condition. Also, the tracking information for the package was accurate and kept me updated every step of the way. I am extremely happy with my purchase and would definitely recommend Uhrcenter to my friends.
Review about: Charles Bentley
Barbeque purchase for urgent event
I was a bit miffed at first when my order took longer to process than expected, especially after paying extra for faster delivery that didn't actually turn up promptly. But I must say, the company really stepped up - they admitted their mistake, gave me a refund on the delivery charge, and even said sorry for the hassle. The barbeque itself is pretty good, even though there were a few minor dents in the frame. Putting it together was a bit of a faff, but once it was all set up, it looked great and cooked the food perfectly. All in all, I'm happy with the product.
Review about: 1pBroadband
Slow internet
So I bought internet from this place because they promised it would be super fast, like 54mb fast. But you know what? It's actually less than 1mb. I can't even load Facebook or watch YouTube videos properly, it's pretty disappointing. The ad from another company said I could get over 100mb, so why did I even bother with this one? Plus, I've tried calling them like 20 times and I can never get through. It's really frustrating!
Review about: Furniture Village
New settees and a chair.
I recently bought some new sofas and a chair from this furniture shop, and I have to say, I was really impressed with the service I got. Stewart, the guy who helped me, was so helpful and knew his stuff. He took the time to listen to what I wanted and showed me the different choices without rushing me into making a decision. It was great to not feel pushed into it and actually enjoy picking out my new furniture.
Review about: Zooplus
Pet supply purchase
I bought some pet supplies from this company recently, and I have to say I was really impressed. The service was amazing, they got back to me quickly with all my questions. They had a huge selection of products to choose from, which was great. And the prices were really fair and competitive. What I really liked was their rewards system - you can earn points and discounts for signing up and making regular orders, which is a great way to save money.
Review about: Tiger Sheds
Modular Shed
Designing my own shed layout and placing an order was really enjoyable and straightforward. However, the delivery turned out to be a bit of a nightmare as they initially promised it for one day, but it didn't show up. I had to keep calling multiple times, and each time they claimed the delivery guy was almost there, but he never was. It was so frustrating. Eventually, the shed arrived neatly packaged the next day, which was a relief. Moving it from the garage to the garden was easy. Setting up the shed by myself was a piece of cake, only took me 3 hours from start to finish. Although the instructions were mostly clear, the trim notes were a bit confusing. I decided to wing it and luckily, it turned out fine.
Review about: FloridaTix
Online ticket purchase
I'm not that good with technology, to be honest, so I was pleasantly surprised by how helpful the customer service was when I tried to buy tickets online. The website was a bit confusing for me to figure out, but luckily Penny, one of the representatives, really went out of her way to help me. Even though I didn't know what I was doing, she took the time to explain everything step by step and made sure I managed to buy the tickets. I really thank her for being so dedicated and willing to help me, it definitely made the whole thing feel much less scary.
Review about: The Edinburgh Woollen Mill
New season fairisle pink cardigan
I just bought the new season fairisle pink cardigan from the store and I'm really pleased with it. The quality is top-notch, just like the rest of the winter collection. The pink and burgundy colours on the oatmeal background are gorgeous and perfect for winter. I love that it's not tight around the waist and hips, so I can layer up when it's cold. Overall, I couldn't be happier with my purchase.
Review about: Perfume's Club
Missing item, empty item, bad packaging
I received my order but one item was missing and another one was empty, plus the packaging was rubbish. So I reached out to complain, and they requested pictures, which I sent over. They claimed the brown tape wasn't theirs, so I should have rejected the package as soon as it arrived. But how was I supposed to know their tape is brown and not standard? They left it in my parcel box, so I couldn't have refused it even if I had wanted to. On the bright side, the other items I received seemed good.
Review about: Forever Love
Discount offer issues
I had a go at using the discount offer by filling out a form to get 10% off, but it didn't work. Then the website suggested saving 10% if ordering through the app, but still no discount was given. I even had a look in my spam folder for a discount code, but found nothing. The form was also faulty as it wouldn't let me input any details. All in all, I didn't end up making a purchase because of these problems.
Review about: Rituals
In-store purchase of over £70, attempted to use authorised discounts
I was really disappointed with my time at that shop. I was all set to spend more than £70, and I had two discounts that were definitely allowed, but the person at the till wouldn't let me use them. I tried to explain everything, but they were just not helpful at all. They were rude and didn't even listen to what I had to say. It was so frustrating and really not a nice experience, it's left me with a bad feeling about the whole place.
Review about: Puresport
Third time ordering from the company.
I've been a customer of this company for the third time now, and I have to say, I am really impressed with how they treat their customers, the quality of their products, and how quickly they deliver. Every part of my experience with them has been really good. Ordering online was easy, and my purchase arrived quickly and without any issues. The product itself is top-notch and even better than I expected. I would definitely suggest this company to anyone in need of a trustworthy and respected supplier.
Review about: Eurosender
International shipping service
I want to share about my experience with an international shipping service. I have to say, the customer service I got was top-notch. Yulia M was there for me the whole way, being really helpful and making sure everything went smoothly. It's those little things that really stand out and make the service great. I just wanted to say a big thank you to Yulia M and the whole team for their hard work and dedication to making sure my shipping experience was hassle-free.
Review about: Beer Hunter
High expectations, disappointment
I had really high hopes when I decided to place an order with your company because I had heard so many good things about your products and service. Unfortunately, I have to say that I've been quite disappointed with my experience. The ordering process went smoothly and everything was efficient, but the delivery of my order has been a complete disaster. It seems like my order has just vanished into thin air. I've tried getting in touch with customer service multiple times, but I haven't received any response or explanation. The lack of communication and transparency has left me feeling really frustrated and let down. Even though the products themselves look amazing, the way orders are executed and delivered has been really poor. There's definitely a lot of room for improvement in this area, and I really hope that things will be sorted out in the future.
Review about: Parcel ABC
Excellent service
Strongly recommend for everyone who has to send a lot of parcels around the world, because I think it's the best price solution who wants to save money.