Rituals - Overall Rating based on 24 reviews
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Various skincare and bath products
I popped into one of your stores recently and I just wanted to say the customer service was absolutely top-notch, like it always is. Every time I've visited your stores in the UK, at airports, or even overseas, the staff have been consistently brilliant. They're so professional, friendly, and patient, which really makes shopping a breeze. On my last visit, Charvita helped me out and she really went the extra mile to explain all the different products to me. I've also been looked after by Ella and Linda before, and I have to say their service was equally amazing. And can we talk about those birthday gifts? So generous - it really adds to the whole positive experience. Keep up the great work!
In-store purchase of over £70, attempted to use authorised discounts
I was really disappointed with my time at that shop. I was all set to spend more than £70, and I had two discounts that were definitely allowed, but the person at the till wouldn't let me use them. I tried to explain everything, but they were just not helpful at all. They were rude and didn't even listen to what I had to say. It was so frustrating and really not a nice experience, it's left me with a bad feeling about the whole place.
Personal care products
I've always been super pleased with the top-notch service I get when I buy my personal care stuff. Not long ago, I had a question and Alessandra was the one who helped me out. She wasn't just quick and effective, but also really nice and polite. I genuinely felt like a valued customer, and it's made me even more loyal to this company. The customer service team always goes the extra mile to make sure I have a good experience, which is why I'll definitely keep shopping with them in the future. Cheers to great service!
Perfect for me
i am so tired with cosmetic products and so my skin. Rituals products are perfect for my skin. I ordered several products not only me, but my friends also ordered products from rituals. it doesn't harm your skin and your skin will be safe from any kind of reactions. it's 100 % natural !!!!
Review with most votes
Perfect for me
i am so tired with cosmetic products and so my skin. Rituals products are perfect for my skin. I ordered several products not only me, but my friends also ordered products from ... Read onBy: cesseie johns