All reviews of Helen
Review about: I Saw It First
Affordable prices and great discount codes
The prices at this shop are great for what you get, and they always seem to have discounts available which just adds to the savings. I'm really pleased with them. When it comes to customer service, I have to say it was top-notch. The staff dealt with my questions and any problems quickly and efficiently, so I couldn't be more satisfied.
Review about: Jura Watches
Watch purchase
I bought a watch from this shop not long ago and I have to say, I'm really happy with my choice. The quality of the watch is top-notch and I'm totally satisfied with my purchase.
Review about: Mattress Online
My new mattress
I recently got a new mattress and it's so comfortable. The delivery guys were great, they brought the new mattress upstairs and took the old one away. It was like magic!
Review about: World of Roses
Replacement rose
I had to get a new rose because the first one I got didn't survive. The staff were really understanding and replaced it straight away. The service was excellent, I didn't have to argue or plead for a new rose.
Review about: Bathroom Takeaway
Bathroom fixtures
I bought some bathroom fixtures from this company not long ago, but I'm still waiting for them to arrive. Even though I ordered them in the UK, the delivery is taking ages. It's really annoying to have to wait so long for something that should have been here by now. I know delays can happen, but this has been really disappointing.
Review about: Dai Leisure
Dan Wesson 715
I bought a Dan Wesson 715 from this company recently and I have to say, I'm really happy with the service I got. The staff were so helpful and really knew their stuff, helping me pick the perfect model for what I needed. The product itself is amazing quality and I'm super pleased with my buy. I'll definitely be coming back here for any future shopping trips.
Review about: The Perfume Shop
Gucci intense oud perfume, fake and allergic reaction, no bag given
I decided to splash out on the Gucci intense oud perfume, thinking I was in for a bit of luxury, but what a mistake that was! The perfume they flogged me felt totally fake and to make matters worse, I ended up having an allergic reaction to it. And can you believe that the woman who handed it to me couldn't even be bothered to put it in a bag? I mean, come on! Absolutely shocking lack of customer service. In the end, it was a proper disappointment and left me feeling really annoyed.
Review about: Big Furniture Warehouse
Bed frame purchase
I ordered a bed frame and the delivery was an absolute nightmare. The delivery company had awful reviews and showed up late with only part of my order. I had to wait weeks to receive the whole thing, and to make matters worse, they left it out in the rain. The stress just wasn't worth it, despite the decent price. There were marks on the frame and I only received a partial refund. I was really disappointed with the whole experience and won't be ordering from them again.
Review about: Netflights
Quick booking process
I've booked flights with this company a few times now, and every time it's been really easy and straightforward. Their website lets you filter through loads of different options so you can quickly find exactly what you're looking for. As long as they keep their prices competitive, I'll definitely keep using their service in the future.
Review about: NONNON
Quick delivery with discount
At first, I was a bit unsure about ordering from this website because of some negative reviews I had come across. But then, I saw some recent positive feedback and thought I'd take a chance and make a purchase. And I'm really pleased I did! I placed my order on a Wednesday evening and my item arrived quickly on Friday morning. The delivery was faster than I expected, and I was really happy with how prompt it was. On top of that, I had signed up for the newsletter and got a 20% discount on my order, which made the whole experience even more enjoyable. I'm really happy with what I bought and would definitely consider using this site again in the future.
Review about: Needle And Thread
Dress purchase
I just bought a dress from this place about 12 days ago, but it still hasn't arrived. I've been trying to get in touch with their customer service helpline, but it's always busy. I even tried sending them a message, but I didn't get any response. The email they sent me was just a standard one, not really helpful. They told me to contact the courier, but when I did, they said to contact the store. The tracking number they gave me doesn't even work! I just can't seem to get hold of anyone from this store, it's really frustrating. I think I'd rather shop at the shops on the high street, at least they have better service.
Review about: Pharmacy2U
Online pharmacy purchases
I've got to say, I've been really impressed with Pharmacy2U. Every time I've ordered from them, I've got my stuff without any problems and pretty quickly too. Their website is easy to use, which makes ordering a doddle, and their customer service team have always been so helpful and clued-up whenever I've had any questions. I've used Pharmacy2U a few times now, and I've always been chuffed with their service. I reckon they're a top choice for anyone looking for a fast and dependable online pharmacy.
Review about: Spirits Kiosk
Communication, Pricing, Packaging, Delivery
This place is absolutely fantastic when it comes to customer service. Right from the beginning, they were great at keeping me informed and making sure I knew what to expect. The prices were fair and competitive, which is always a plus. When my order arrived, it was on time and beautifully packaged, showing that they really care about the details. I have no complaints at all, and I will definitely be returning for more. Thanks!
Review about: Direct Cosmetics
Makeup and skincare products
Direct Cosmetics never lets me down with their great variety of makeup and skincare items. I've been a loyal customer for ages, ever since I stumbled upon their fantastic range after exiting the beauty sector. Their products are top-notch quality, and I always manage to snag exactly what I'm after without breaking the bank. The website is simple to use, which makes ordering a breeze. Plus, their customer service team is super friendly and quick to assist whenever I need them. All in all, I'd definitely suggest Direct Cosmetics to anyone on the hunt for top-notch beauty goodies at reasonable prices.
Review about: Mattress Man
Quick and efficient mattress delivery
Well, I wanted to share my mattress delivery experience with you. The driver, Mark (let's call him that), was really great! Unlike some lazy delivery drivers, he didn't just leave it at my doorstep. No, he actually helped me bring it inside, which was so kind of him. Plus, he was very polite and friendly. So, Mark, if you happen to see this, thank you for being so awesome and brightening up my day.
Review about: ZipVit
Vitamins, quick delivery
I went online to buy some vitamins because my mate gave me some strong ones and they were proper good. Found this website with really good prices, so I ordered some more in a ziplock bag. The vitamins arrived proper fast and I was well chuffed with how quick they came. reckon I'll buy from this website again in the future.
Review about: Blinds Direct Online
Blinds for entire house
I messed up the measurements for the headrail so I had to get a new one. The customer service was really good and they made everything easy and cheap for me. We've got blinds from this company all around our house, they look nice, work well, and didn't cost too much.
Review about: Viaplay
Viaplay subscription
I signed up for this subscription, totally forgot about it, used it a bit, then got ripped off for £79. I sent them an email, and they quickly responded saying no refunds. It's really not cool at all!
Review about: Stone Refurb
Quick desktop replacement
The delivery came really fast and the packaging was top-notch, so my unit arrived in perfect condition. I've got it all set up now and it's working perfectly. I'm really pleased with the service and I'll definitely be coming back to Stone Refurb for any more purchases I need to make.
Review about: Bookaway
Novalja to Split airport transfer
I wanted to share my experience with booking a transfer from Novalja to Split airport using this service. The website made it seem like it was a direct transfer to the airport, but after I paid, I got an email saying it was only to Split city. This was quite misleading and not okay. I quickly cancelled my ticket with the extra cancellation protection I paid for as soon as I found out about the mistake. I was surprised when they charged me a 10% booking fee, even though their website promised a full refund. I would recommend staying away from this service - it's definitely a scam.
Review about: Garden Buildings Direct
Garden Shed
I recently bought a garden shed from your company, but I have to say, the whole experience was quite disappointing. Ordering the shed online was easy enough, but things started going downhill once the order was in. The customer service wasn't great - I struggled to get through to someone and sort out the issues with my broken and incomplete order. They promised to call me back but never did, and I didn't get enough updates on my order.
The delivery was a complete nightmare - promises were missed and there was no proper explanation for the delays. Even when we rescheduled for a second delivery date, the shed turned up when I wasn't around, which was so frustrating. The management didn't seem able to deal with customer problems effectively, which was really disappointing. And to top it off, the prices on your website kept changing, making things even more confusing.
After trying so many times to fix things, all I got was a measly £25.00 as compensation, which really didn't make up for all the hassle. I have to say, I won't be looking to buy anything else from your company in the future.Review about: Boohoo Man
Jacket purchase
At first, I wasn't totally sure about ordering from this company, but I took the plunge and got three jackets. I was really pleased when they arrived and I'm so happy with all of them. The quality is top-notch and they fit just right.
Review about: Sunglass Hut
Replacement Order
I had a problem with my order from Sunglass Hut because the sunglasses I ordered were missing when it was delivered. Obviously, I was annoyed, so I rang Sunglass Hut to sort it out. I have to admit, the customer service was excellent. The person I talked to was really understanding and quickly resolved the issue. They sorted out a replacement order for me straight away and made sure it was sent out quickly. I was so relieved that they dealt with the issue promptly and without any trouble. I was really impressed with how Sunglass Hut handled the situation and I'll definitely keep shopping with them in the future.
Review about: eOpticians
Fast delivery, authentic products
I ordered from a company based in London, but I found out that it's actually owned by someone from Hungary. The delivery was really quick and the items I received were genuine. I would definitely buy from them again.
Review about: Merlin Passes
Annual Pass for three people
I got this pass for my mum, my brother and me. It seemed great at first, but cancelling was a total nightmare. The website made it really difficult to cancel and there was no way to stop the direct debit. It felt so sneaky! On top of that, it took them ages to cancel my membership and they kept charging me even after I requested to cancel. It was such a hassle!
Review about: Hotelopia
Booking payment issue
I've just had a really frustrating situation with a hotel booking payment from a third-party website. When I got to the hotel, they told me the room hadn't been paid for, even though the booking platform had already taken the money from my account. I made lots of calls to the company, but each time I got different information and one of their representatives was really unprofessional. The problem still hasn't been sorted out. I wouldn't recommend using this company for hotel bookings because they're not reliable and don't take responsibility for their mistakes.
Review about: Redfoot Shoes
Cozy slippers for cold feet
I am absolutely loving these slippers, they are just amazing! Whenever I'm chilling out in front of the telly, my feet are always freezing, but these slippers are a total game-changer. They're super comfy and keep my feet so warm, I honestly wish I had discovered them earlier!
Review about: Moco Museum
Visit during school holiday
Wow, the museum was amazing with some fantastic art! The building was really interesting and the art inside was absolutely brilliant. However, there were so many people there, I thought it would be less busy with the time slots. Some people weren't following the directions and it was a bit chaotic. It was also quite warm inside and the fans didn't seem to do much to cool down the place. Someone even fainted! I thought the ticket was a bit expensive for what we experienced, and it felt a bit too focused on making money. Hopefully, they will take feedback on board and make some improvements.
Review about: Sock Snob
Diabetic socks purchase
I thought I'd give these diabetic socks a go from this store as I wanted something less tight around my ankle. However, I've found that a few pairs tend to slip off into my shoes when I'm out and about. Despite this annoyance, they are pretty comfortable to wear overall. I reckon it would be ideal if they were a touch more stretchy at the cuff to stop this from happening. The delivery was speedy and easy, which was a bonus. They have a fantastic range to choose from, so I am definitely considering returning for more in the future.
Review about: Carphone Warehouse
New phone contract
I recently got a new phone contract from Carphone Warehouse and it was an absolute nightmare. I got a message a few hours later saying my order had been cancelled. When I rang up to find out why, the person I spoke to said it didn't pass an internal check but wouldn't say any more. I asked to speak to someone who could explain what happened, but they weren't helpful at all. And to top it off, they said I couldn't order from them ever again, which just left me feeling confused and annoyed.
Review about: HC Supplies
Worktop purchase
I recently bought a worktop from HC Supplies and I have to say I was really happy with the whole experience. I had been looking for this particular worktop in different stores but it was always out of stock. When I found HC Supplies, I was pleased to see that they had it available. The website was easy to use and ordering was simple. The price of the worktop was really good, especially for the quality. I was also impressed by the range of options they had, which made it easy to find exactly what I needed.
Review about: Pocketmags
Aviation Magazine
I'm in my eighties, born during World War II, so I grew up hearing lots of stories about bravery and sacrifice in the air. When I was young, I had to move around a bit - from Hastings to Scotland and then Devon. My cousins really inspired me, especially the ones who joined the RAF after the war. One of them even became a Fighter pilot, which was so cool. They got me into aviation by building model planes for me, and I've been obsessed with flying ever since. Unfortunately, my eyesight meant I couldn't pass the RAF medical, but that didn't stop me. I got my private pilot's license, then instructor, commercial, and airline transport pilot licenses. I ended up being a captain for 25 years flying turbo props and jets. Even though I've retired from flying now, I still love everything to do with aircraft. That's why Flypast is my favourite Aviation magazine - all the historical stories, new technology, and personal accounts always keep me hooked. It's just amazing how it keeps my passion for flying alive.
Review about: Spirits Kiosk
In a few keywords, Calvados purchase
I recently bought a bottle of Calvados from Spirits Kiosk and I must say, I was really impressed with the service I got. The website was super easy to use, making it a breeze to find the exact product I wanted. The prices were good, and I loved the wide range of spirits they had, especially the cool whisky choices. Ordering was quick and stress-free, and my purchase arrived in good time and was well packaged. All in all, I had a great experience with Spirits Kiosk and I would definitely suggest them to anyone looking for quality spirits.
Review about: TripAdvisor
Brilliant stay in a cozy cottage
I recently stayed in a lovely cottage in Southport, which I booked through a well-known website. The place was really nice, had a modern kitchen, a walk-in shower, and a very comfortable bed with fresh white sheets. The owner also left us a useful information book and a welcome pack including a bottle of wine. If I ever go back to Southport, I would definitely stay there again.
Review about: Next Divan
Bed frame, headboard
I had a bit of trouble at first with my order, but I have to admit, the stuff I got from this company is top-notch. At the start, I was a bit gutted because I only got part of my order, and I couldn't reach customer service no matter how many times I tried. But when I finally got through to someone, they were dead sorry and sorted everything out sharpish. They said they didn't realise their phone was playing up, and they forgot to chuck in a headboard with my order. After that chat, they sent out the headboard quick as a flash, and I had it at my door within two days. I was well chuffed with how the company handled things, and the stuff they sent me was proper quality. Cheers to them!
Review about: Rituals
Various skincare and bath products
I popped into one of your stores recently and I just wanted to say the customer service was absolutely top-notch, like it always is. Every time I've visited your stores in the UK, at airports, or even overseas, the staff have been consistently brilliant. They're so professional, friendly, and patient, which really makes shopping a breeze. On my last visit, Charvita helped me out and she really went the extra mile to explain all the different products to me. I've also been looked after by Ella and Linda before, and I have to say their service was equally amazing. And can we talk about those birthday gifts? So generous - it really adds to the whole positive experience. Keep up the great work!
Review about: noflystore
Quick installation of product
I bought this product and I have to say, I was pleasantly surprised at how easy it was to install. I was a bit unsure at first, but by following the instructions closely, I managed to get it working perfectly. I would definitely recommend this product to others because it's so simple to use and it does the job well. Luckily, I didn't have any problems with import taxes and the delivery didn't take too long, especially considering how far it had to travel.
Review about: Solbari
UV protective clothing purchase
I bought some UV protective clothing from this company not long ago and I had a few questions about the sizing. I decided to contact their customer service team for help, but, to my dismay, the response I got was not very helpful or understanding. It was obvious that they didn't bother trying to sort out my worries or give me the details I sought. I felt really let down by the lack of support and professionalism shown by their customer service team.
Review about: Club L London
Outfit
It won’t take more than a few seconds to see the number of dissatisfied customers who have posted about this company sending out marked clothing and then blaming the recipient. It is impossible to prove it was marked when opening unless we took every parcel we receive and open it on camera!
The items were not even tried on, as I tried a dress on prior to taking said outfit out of the bag and that was exactly what I wanted. Very disappointed now that I chose to keep the item because after the way I have been treated I would rather not have purchased anything from them.
I have asked numerous questions, to which they will not answer, all they state is their staff are trained!
This is by far the most awful company I have ever dealt with. They sent ‘said outfit’ back thrown in a postal bag, rolled up in a ball.
The item was a chiffon material and pale pink/... in colour. Both top and bottom had huge tags on them! How I could have worn them with tags on is something I have asked numerous times because there is no way of hiding them or disgusting them! The tags are perfect, not bent or marked like they would be if they had been manipulated under clothing or something. The dress smells like a factory,the top clearly hasn’t even been put on, this can be seen by the way it sat when it was out of the bag.
The items were not very expensive, I am more than capable of affording them, however this is down to principle as this company try to steal from people who, in good faith, purchase items from them, need to return them (within the returns policy requirements) and then face the company defacing the items to say they cannot be returned and refusing a refund.
What a terrible business model and a dreadful customer service department.
I will be making sure we spend our hard earned money with a company that has the right ethics, morals and standardsReview about: Not In The Dog House
Dog Food
Read 0 star in place of 1 star on service and delivery!
Order placed 08 March - several emails later and no dog food so I cancelled on 20 March and asked for refund. Takes 5-10 working days apparently!
28 March received email saying goods on way to warehouse and will be collected by courier.?
Its now 05 April - No dog food - no refund - dogs have starved!Review about: Not In The Dog House
Dog coat
Ordered a dog coat in January. Never received. Advised I'd be sent replacement which also didn't arrive. Have sent numerous emails requesting refund...again was advised refund would be issued. I left several voicemails but nobody called me back.
Have done a claw back now with my bank.
Will never use again. Awful service/company!Review about: Dears Pharmacy
exciting shopping experience from Helen
During one of my visits to my doctor for a check-up, he recommended some drugs and asked that I get them from a trusted pharmacy. I am very intentional about my health, therefore, I started looking out for a trusted pharmacy where I could shop from. After carrying out my findings online, I came across Dear pharmacy and travel clinic. I decided to shop from them. I placed an order for some drugs and supplements and it was delivered to me within 3 days. I am happy with their product and will shop from them again. I recommend Dear pharmacy and travel clinic to anyone looking for a trusted company that offers a wide range of medical services.
Review about: OnBuy
Brabantia Food Peeler
I wanted this specific peeler and found it on OnBuy. It was my first purchase from this site and it was successful in all respects. I will certainly use OnBuy.com again.
Review about: Fantastic Services
Pressure washing and domestic clean
Professsional did not turn up. No contact from company and no working link to track professional. Only contact option to leave a voicemail. Also review form does not allow you to give 1 star rating. No show happened twice. I would not recommend this company.
Dear Helen,
We greatly value your feedback and it is truly saddening for us to know that your professional didn't turn up and that your experience with us was different from the usual Fantastic one that we provide and you deserve.
Please accept our sincerest apologies as we realize what an impression this situation has left you under.
As a customer-oriented company, we would love to have the opportunity to look into this case for you and reach you back so that we can apologize in person and help.
Would you be so kind as to provide us with the reference number of your booking so that we can locate it and get in touch with you?
We always remain at your disposal and look forward to having the opportunity to provide you with the Customer Care that you deserve.
Kind regards,
Fantastic ServicesReview about: AnyVan
Move furniture and stuff to new home
Lot of damage to furniture and lost items. Damage to wardrobes (external scratches), bed (scratches), chest of draws and mattress (torn in 4 places). Customer service informed me of assembly charges 2 days before the move date, so I cannot even change provider. Drivers did not protect any of the furniture , not even the mattress or mirrors. They also lost 4 screws so I had to go to IKEA and get them! Do not use Anyvan!
Drivers did not protect any of the furniture , not even the mattress or mirrors. They also lost 4 screws so I had to go to IKEA and get them! Do not use Anyvan!
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Samsung active 2 watch
Couldn't ask for better service. Delivered on time, great deal and I love the watch. I was worried but everything went perfectly. My seller had great reviews so maybe just check reviews before ordering just for peace of mind
Review about: Zest Beauty
Murad
Absolute SCAM ARTISTS! STAY AWAY.
I wish I had done a background check before ordering from this fake-store.
I ordered 1 item in Feb. Late March I requested to cancel the order and get a refund since CS admitted they had no idea when I will get the order due to COVID. Absolute rubbish!
I am placing orders from all around the world and receiving deliveries within a matter of days.
Since end of March I am waiting for my refund - after chasing them 4 times.
3.5 months for a refund + 1.5 months failed delivery.
Complete joke.
CS do not respond to emails.
Do not use these guys!!!
I ordered something in Frb to be told in March they don’t have it and don’t know when they will get it so i requested a refund. It’s now July and i am still waiting on the refund and they will not reply to any emails I’ve sent.ditto.....it's disgraceful...same story for so many people
Review about: Blinds Direct Online
Blinds
Shocking service, DO NOT BUY FROM THIS SITE.
I purchased 2 blinds.. in the shade white.
They arrived off white, with a noticeable difference to anything else white.
I complained to be told at first they were described as ‘off white’ they weren’t.. I brought this up and refused a refund.
Poor service, poor quality blinds. Save your money because you’ll never get it back!Review about: Evans Clothing
Denim jacket
DO NOT ORDER FROM EVANS!!
Terrible service-clothes delivered with no return labels. You go round in circles in their chat service. They mean not to refund you. Contact City Chic and demand your return label!Review about: The Cotswold Company
6 dining room chairs
Jan 2021- The whole process from ordering to receiving the chairs was fantastic. On line customer service, lady walking around the store showing us options on the chairs , I really can’t complain about anything. We have NEVER just ordered a product on line before without sitting and scratching our heads for a month ????♀️????The quality is excellent too.
Review about: I Saw It First
Hottest brands in clothes!
Me and my sister are extremely fashionable and we really look for new trending clothes but sometimes its very difficult to know where to go when you have some specific choice n clothing, also yes, price really matters when you are a college student and you have very limited money and you can't spend it all on your clothes. so we got this i saw it first where they are seeling the hottest trending clothes at the really amazing price.
I recently bought a little black dress for my college prom night and my sister bought a green maxi dress from here and we are expecting to get soon ! i am really exciting as the clothing design is super hot a perfect for such an amazing day of my life!Well you definitely get what you pay for yes it’s very cheap for students but so is the quality of the clothes
i have tried to contact i saw it first as i am now extremely frustrated i ordered last thursday and got next day delivery it is now tuesday and still not arrived its been in transit all this time and presuming its lost in transit and its not only happened to me they have not got in contact with me once and whats more annoying is there giving away free next day delivery on the app/website i am furious and hoping someone will contact me soon!!!!!
I have ordered 2 dresses from you and asked for next day delivery and I haven’t received a confirmation emails but the payment has been took?
Same happened with me, payment was taken from my account but no confirmation email and it says on website that I haven't had an previous orders ?
I ordered a coat, still saying pending had no email and they have took the money from my account
Did your clothes come without a confirmation email?
I ordered some clothes over 1 month ago. Nothing has come. I have had no email to say it was dispatched. And I have emailed my complaint 3 times with NO response. I will never shop here again. Really thought better of them but they have lost a customer for sure now. The lack of communication is so unprofessional
With them over the last few months ???
I ordered some trousers before Christmas, parcel never arrived, I Saw It First are being really awkward and won’t look into it. Not to be trusted.
I order joggers a bag came with nothing in it absolutely shocking
I ordered a hat last Tuesday, 26 Jan, no confirmation email has been sent, but then money has been taken off my card. I sent a message to their online response form, but nothing, I have now emailed them, and nothing. Really shoddy practices.
Posted two pr jog pants 12,Jan still nonrefund
Wouldn’t order from here ever again ! They take your money and don’t send you your goods
Ordered my size leggings size 16 . When they came they where more like size 10 . Will never order from this site again .
I am having the same problems with this company ..Still waiting for my next day delivery, which was due on 5th August and it is now 12th August.. I don't know who is running the show here,but they need sacking !
I still haven’t received my parcel I placed on order on 26th of august it’s been seven I’ve received my tracking number but no parcel , I paid a lot of money for my things @isawitfirst I want my money back
Review about: Ryman
A wham grey storage box
I bought some grey storage boxes to help organise my larger.. They arrived well packaged and quickly. The boxes are sturdy and the right size so I can fit two boxes per larder shelf. I can now find things ????.
Review about: Teamzo
Napoli shorts
Ordered a pair of Napoli shorts on Tuesday and wanted number printing on them.
After ordering I checked various reviews and to say I was worried would be an understatement. Today, two days later, the shorts were delivered to my house, correctly numbered and exactly as ordered.
I am very pleased with the service given and therefore can give a five star review of my experience with Teamzo.I’ve ordered a football kit for my 5 year old and I am very happy with my purchase. Great quality and fast delivery. Very happy with the service.
Good service quick turn around
are they genuine or replica kits
How long does the process take it's been a day and it's the first getting an item online sooo how long for you guys also bought Barcelona 2020/21 socks
Don’t buy from them
Review about: Shaw Academy
Coding for Kids
So far so good....my son is enjoying it!
Review about: Shaw Academy
Graphic Design Diploma - session one
Decided to give this a go as there is a free trial at the moment and I have been wanting to invest in some training for a while.
The first impression of the course is a good one. The session was easy to join and follow and presenter clear.
She lost me a little when she began to describe using photoshop but she did say it was an initial demo of the sort of things the programme can do and there's be more details later on. She made a bunch of mistakes having to redo bits - not sure why that wasn't edited out as it added some confusion?
I find the number of emails from shaw academy annoying though - I get that they want you to attend but I had 19 emails in the space of 3 days, plus two phone calls and 13 text messages. It feels like a complete bombardment and time consuming because I have to read them all to know which are essential and which are just marketing or reminders. (hence the low service score)
I've scored the pricing low not because it is expensive but because it is confusing. Lots of hidden costs and uncertainty. I'd much prefer one price that includes the certificate and session notes and software licences needed. Then I know upfront what I am in for and how long I have to pay it.Review about: ParcelCompare
False Update, Bad Service!!
I arranged a collection on the 22nd of the month, for the 25th. The collection did not take place on the 25th as scheduled which was a waste of my day because I took a day off work to be available. It baffled me that the update showed the collection took place at 3.25pm however, it is 11.11pm and I am staring at the supposedly collected package which is meant to be delivered on 5th June (their own proffered delivery date). Convenient as they do not work during the weekend so my query cannot be dealt with until Tuesday (Monday is a bank holiday). If they could not arrive and collect the package as agreed, a mere text or email would have sufficed; I would have understood and not have wasted my whole day at home. I will definitely never use parcelcompare again, ever!