Shapengo Reviews

: 21
81% Would buy here again

Most relevant positive review

  2024-05-12
Shapewear purchase
I recently bought some shapewear and was really impressed by the wide range of choices available,...Read on
Harry Lewis

Most relevant negative review

  2024-04-09
My order still hasn't arr
I ordered my stuff ages ago and it still hasn't arrived! The service is terrible and the cou...Read on
I. Lewis

Review with most votes

  2024-01-05
Leggings purchase
The delivery of my leggings took longer than I thought, but I did like that they kept me updated ...Read on
S. Hunter

Reviews (21)

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    Shapewear purchase

    I recently bought some shapewear and was really impressed by the wide range of choices available, as well as the different sizes on offer. The prices were fair and not too expensive like some other sites. When my order arrived, I was pleased by the quality of the material, even though I had accidentally ordered the wrong size. I got in touch with customer service and was pleasantly surprised by how quick and helpful they were in responding. The team at Shapengo recommended the right size for me and I was really impressed by how efficient and attentive they were. Overall, I'm looking forward to getting my correct size item and will definitely shop with them again in the future.


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    Leggings purchase

    I must admit, I was really pleased with the leggings I bought from you. Throughout the years, I've tested out many different brands that promise the same things, but yours actually delivers on its claims. As a size 12, I had my doubts when I ordered the 12 to 16 size range - how could they possibly fit right? But to my surprise, they fit like a dream. Initially, I was concerned about how tight they felt when I first put them on, but once I adjusted them properly, they were super comfy, especially because they come up high on the waist. This not only gets rid of that tight feeling around the waist but also ensures they stay up securely all day long.


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    Recent order

    I recently bought something and I must say the customer service team were absolutely fantastic. I made a mistake and didn't give them all the info they needed in the return package, which meant they couldn't figure out where the stuff came from. But as soon as I got in touch to sort it out, they were quick to respond and got everything sorted in no time. I got an email within a day saying that everything was sorted out and I'd be getting my money back. I'm really impressed with how professional and dedicated the customer service team at this company is.


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    Refund for garment

    I had a bit of trouble with a clothing item I bought from Shapengo because I couldn't put it on properly. So, I got in touch with their customer service team, and they sorted things out by giving me a refund without asking for the item back. I was really happy with how they handled it all. This means I can now donate the garment to charity, which is something I'm really grateful for. Big thanks to the team at Shapengo for their great service and for being so understanding.


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    Various items

    I recently bought something from this online shop and it didn't go well at all. The stuff I got was not up to scratch and the prices were really high, which made me feel like they were just trying to take advantage of me. The customer service was terrible - when I tried to send something back, I showed them proof that I sent it back but they said they never got it and wouldn't refund me. Even though I had evidence, they were really dismissive and didn't seem to care. Also, I'm still waiting for an order I made weeks ago to arrive, which is really frustrating and disappointing. It's obvious that this company doesn't have very good practices and I would advise others to avoid them.


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    Thick material, uncomfortable for summer

    The item I bought had material that was way too thick, and it felt really uncomfortable to wear, especially during the summer. I didn't like how it felt on my skin, so I decided to return it.


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    Clothing items

    I recently bought some clothes from this company, but when the package arrived, some items were too small. However, I was really pleased with the customer service I got when I got in touch about it. They sorted out a refund and exchange for the small items in no time at all. I also thought the quality of the clothes I did get was great, so I decided to go for a bigger size in the exchange. The delivery was super quick too, which was a bonus.


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    Refund for unsatisfactory products

    I had a really good experience with the customer service team at this company. I got in touch with them through the chat function to ask for a refund for some items I wasn't happy with, and they quickly sorted it out for me. I didn't have to deal with any unnecessary questions or complications to get my money back, and that was really nice. It was a straightforward and simple process, all thanks to the helpful person I spoke to.


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    Replacement item arranged

    The thing I ordered from this shop came late and turned out to be too small for what I wanted. But I've got to say, the customer service team at this place really was great. They sorted out a replacement in no time, and didn't charge me anything extra. I was really impressed by how efficient and dedicated they were to making sure I was happy. Thanks a lot for making everything so easy and stress-free!


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    Dress purchase

    I just tried this site for the first time to get a dress, but the size I chose was too small. Luckily, when I got on the web chat, the customer service team was really helpful. They sorted things out fast by agreeing to send me a larger size, which I was really thankful for. All in all, I'm really pleased with how it all turned out and I would definitely think about shopping here again in the future.


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    Leggings purchase

    The leggings I bought from this shop were really good quality, but they didn't quite fit me properly. Luckily, the customer service let me keep them, so I passed them on to my daughter who is slimmer than me. She really loves them and thinks they are the best quality leggings she's ever had. Thanks once again!


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    Wrong size shoes

    I ordered these shoes and ended up receiving the wrong size - can you believe it? I contacted them immediately via email, and they resolved the issue very promptly. Gotta admit, the customer service was top-notch. They were really friendly and helpful throughout the whole process.


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    My order still hasn't arrived

    I ordered my stuff ages ago and it still hasn't arrived! The service is terrible and the courier company they use is rubbish. I tried to contact them but couldn't speak to anyone. This company is the absolute worst, don't buy anything from them!


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    High-quality socks

    I recently bought a really nice pair of socks from this company and honestly, I was so impressed with the service I got. I wasn't sure about when they would arrive, so I decided to get in touch with the company on their website. They got back to me really quickly and reassured me that my order would arrive on time. Feeling confident after their swift reply, I went ahead and placed my order.


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    Online purchase

    I have to say, the customer service I received was absolutely fantastic! I had a small issue with my online order, but Nancy sorted everything out for me in no time after I sent an email. It was such a great and friendly service! It's quite rare to find such amazing customer support nowadays, but Shapengo really impressed me.


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    Quick delivery of leggings

    I was really pleased with the leggings I bought online recently. They were top quality, better than I expected, and I was over the moon with how fast they came. Ordering was easy, and I had no problems finding what I wanted on the website. The leggings fit like a dream and are so comfy to wear. I'm really happy with how everything went and I'll definitely be ordering from them again.


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    Saw leggings on social media

    I saw these leggings on social media and immediately showed them to my friend who had recently started working out. The leggings were really good quality, no see-through problems at all. However, I did have a bit of trouble trying to get them on - they wouldn't even go past my feet! I decided to reach out to customer service and they were so helpful and friendly, just really lovely people!


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    shape wear

    I recently bought some shape wear that turned out to be completely wrong for me. The sizes were all over the place and I had to fork out money to send it back, which I think is really unfair. I was really disappointed with this purchase.


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    Leggings purchase

    The delivery of my leggings took longer than I thought, but I did like that they kept me updated once they were on their way. However, I wasn't too impressed with the leggings themselves. They didn't fit as snugly as I wanted and they kept wrinkling around the legs, which really annoys me. Even though the ads made them seem great, the leggings just didn't live up to my expectations in terms of how they fit and their quality.


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