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Shoe Embassy Reviews : Share your review & read experiences
Shoe Embassy
57% Would buy here again
All reviews (7)
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Great finishings
Really good
I had placed one Boot Charles and one Trainer shoes Grand Canyon .
I impressed with finishing and used materials . Color are awesome..
Price is bit a concern..But once I used it ,my this concern wiped out too.
So sellers, keep it up.Red Brogues
Lovely quality shoe, gorgeous colour, reasonable price. Arrived in 2 days and fit true to size. Already have red boots, Mamacita, and love them. I've had loads of compliments when wearing them,and even been stopped in the street by complete strangers.
Hatter Gold
I’ve always loved their shoes! Amazing quality and materials. They’re not cheap but last forever. Own another different pair, and definitely will be buying more as I lobe their colourful and unique designs.
2 pairs brogues 1 pair boots
Fantastic. Sizes always right, very comfortable, great quality, good customer service. Great products unlike anywhere else. Love them
Hatter Shoes
Negative. Returned shoes but they said I had returned them to wrong place. How could I? I followed the instructions on the delivery slip. Company insists they don't have them despite me having proof of return. Everyone be careful with this company. Very poor customer service and I am still very much out of pocket. Extreme caution required when considering buying.
Nebula red and snake
This was my very first international purchase and I eagerly awaited the arrival of my new shoes from The UK, as I reside in the US. My shoes arrived and I was so pleased with them. I tried on the left shoe and went to try on the right shoe and there was no right shoe. The box contained two left shoes. I contacted customer service via email and was assured a new pair would be mailed. I was instructed to mail the shoes back and that Shoe Embassy would incur the shipping cost. I was then informed that the mate to either shoe could not be located. I’ve received an email notification of my refund, which includes the cost of the shoe, but not the amount I paid to ship the shoes back. I am extremely disappointed with the outcome of my experience. How could there be no mate to two shoes??? and how could a box be packaged with two left shoes??? Undoubtedly, no attention to detail.
Charles black men’s shoes (code 7779)
Both the quality of the shoes and costumer service are horrible! I bought a men’s boot for £160 from the Westfield Shepherd’s Bush branch and the stitches on the shoes opened up just after wearing the shoes for once not even twice! I took the shoes to the store and showed the fault and asked for either refund or another pair of shoes but they denied and treated me so awful and even called the security of Westfield to come and ask me to leave! I have never seen such a low standard shoes for £160 and such a low standard and horrible customer service in this country! The shoe embassy should be so ashamed and embarrassed both because of the low quality of their shoes and the horrible customer service they have!
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