ShopTo.Net23 reviews
This score is based on 23 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Halfway through wrapping, I realised something was wrong
brusque replies, a lot of "it's been delivered" and basically no willingness to help. At first I thought, fine, Royal Mail goofed, these things happen, I'll get it sorted. But the tone from the rep made it worse — felt like being accused rather than listened to. Anyway, I chased Royal Mail and then pushed the retailer again. After a bit of back-and-forth (and me threatening to go public with the messages), something finally moved: they agreed to look into it properly and issued a refund rather than leave me hanging. The exact moment I felt satisfied was when I got that confirmation — the refund email popped up and I could breathe. Not because the experience was slick, but because the practical problem was solved; the refund covered the purchase and I didn't have to keep chasing anyone. It's worth saying, I've had far smoother exchanges with larger retailers who actually open an investigation for you and keep you in the loop — so this wasn't on the same level. Also, the company could definitely improve training on customer tone; being blunt about a delivery status is one thing, but unhelpful comments just escalate matters. So, not perfect: the communication was poor and the delivery itself failed, but in the end the money was returned and I could replace the game elsewhere before Christmas. If you're considering them, be prepared to follow up and push a bit. If you want zero drama, stick with the big names. If you don't mind a fight for a resolution, you might still get there — just slower and gruffer than you'd hope.
Short and not sweet
I wouldn't use ShopTo again — their delivery handling and customer service simply weren't acceptable. I ordered a game for Christmas, and while they did actually dispatch the item (it shows on their logs), what followed was a mess and the company washed its hands of it. To be fair, they replied quickly via Facebook messenger — which was a surprise — but speed doesn't make up for the way they spoke to me. The rep basically accused me of lying about not receiving it and refused to look into it beyond saying "it was delivered". Fine, their tracking said delivered on 17 November, but I still hadn't got the parcel. I said that, several times. Instead of helping they told me to get Royal Mail to investigate and come back with a report. That's not how other retailers I've used behave — if a parcel seems misdelivered, they get involved, they raise queries, they try to support you. ShopTo's stance was: we shipped it, the carrier delivered it, end of story. I found that pretty poor and a bit dismissive. I honestly think more could be done; at least ask a few questions, escalate internally, or help chase Royal Mail on your behalf. A tiny positive: their messenger replies were quick and factual, and the item details and postage method were correct on the order — so at least the basics were right. But the tone and refusal to assist left me feeling I'm on my own. My wish for others would be: stick with established retailers who'll actually help when things go wrong, keep screenshots of every message, and be prepared to escalate with your bank or the delivery company if needed. I'll be posting the chat as evidence because the attitude was the main issue here, not just the missing parcel.
Discounted purchase
I wasn't sure at first about buying something after getting a marketing email with discounts, but I ended up having a great experience. Ordering was fast and simple, payment felt safe, and my goods arrived quickly. I was pleasantly surprised by how smoothly everything went.
PlayStation credit
I've been using this online shop for a while now, buying PlayStation credit, and I must say, the experience has always been great. The website is really user-friendly, making it easy to find what you're looking for, and the checkout process is pretty straightforward. Plus, the discounts on PlayStation credit are a big bonus for me as a regular customer. I'd definitely suggest this site to anyone wanting to buy gaming stuff without any hassle.
PS5 games and accessories
I bought some PS5 games and accessories from this online shop recently, and I have to say, I was really impressed. The prices were good and the service was quick. It was easy to find what I wanted and the checkout process was simple. My order arrived promptly and everything was in perfect condition. I'll definitely be returning for more purchases in the future.
Recent purchase of video game
I bought a video game from ShopTo.Net recently and I must say, I was pretty happy with the whole thing. I got the newest release for my favourite gaming console and decided to go with ShopTo because of the pre-order bonuses they were giving out. Ordering it was a breeze, everything was simple and easy to find, which made it super convenient for me to buy it.
Game purchases
I've bought lots of games from this company, and every time they've arrived on time without any issues. Whether it's on the release date or when they said, ShopTo never lets me down. I would definitely recommend them to anyone wanting a reliable and efficient service.
Fast Delivery and Best Prices
I always go to this online shop for my gaming stuff because they have amazing prices and super-fast delivery. Shopto is definitely my number one pick when it comes to buying games online. I would definitely recommend it to all gamers who want great deals and speedy service.
Digital top-up purchase
I always get my digital top-ups from this website. It's so much cheaper than buying them from actual shops, and I really like how they're ready to use right after you buy them. I would definitely recommend this website to anyone who wants to save money and get their stuff quickly.
Faulty PS5 controller
I bought a PS5 from ShopTo.Net not long ago and was pleased at first. But then I found out that the controller that came with it was broken. It wouldn't hold its charge after only a few times using it, which was really annoying given how much I paid for the console.
Video game
I bought a video game from an online store not long ago and I was really pleased with how fast it arrived and the price was great. I ordered it on Friday before a bank holiday weekend and it turned up on Wednesday, pretty quick for that time of year. I've never had any problems with this store and I'll definitely be using them again in the future.
Preorder process
I was really pleased that I could pre-order something without the money being taken until it was delivered. It made me feel more relaxed and it was really handy knowing I had my item secured without paying upfront. It arrived quickly, two days before it was even due to be released, which was even better than I expected. Overall, I had a really good experience.
PSN Cards purchase
I always use ShopTo when buying PSN Cards because they give you good value for your money. I've never had any problems buying or using them on the PlayStation Store. I highly recommend ShopTo.net for all your gaming needs.
PlayStation store digital codes
I have to say, the prices on this website are absolutely unbeatable when it comes to buying stuff on the PlayStation store. I recently got some digital codes and was pleasantly surprised by the fantastic deals I came across. One thing that really makes this website stand out is how quick their service is. Unlike other online shops, I didn't have to waste time waiting for a code to pop up - it was nearly instant with ShopTo.Net. All in all, I was really impressed with my shopping experience and will definitely be back for more purchases in the future.
PlayStation gift card purchase
I recently tried to buy a PlayStation gift card from the website. But my bank thought it was dodgy, and that really stressed me out. I was hesitant at first, but I double-checked the security stuff on the site and went ahead with the purchase. Then, my wife's bank also got worried about the site, which added to the stress. The whole gift card buying thing turned into a hassle with all these extra worries and made it one of the toughest online purchases I've ever made. Because of all this, I wouldn't really suggest this retailer to anyone else.
Quick and easy purchase
I recently made a purchase and received the code really quickly in an email from the seller. The code was for the Playstation store! Thankfully, everything went well and I have no complaints at all!
PlayStation games
I recently bought some PlayStation games for a bargain price and they arrived pretty fast. I really enjoy shopping on this website as they always offer fantastic deals and my orders have never caused me any hassle. I will definitely be returning for more purchases in the future.
PSN top-ups purchase
They're really quick and have lots of payment options available. I trust them a lot, especially after how well they handled the PS5 pre-orders. I'd definitely recommend them to anyone looking to buy.
Digital PSN vouchers
I've been a loyal customer of this online retailer for a good few years now, and I must say, I'm always super impressed with their top-notch service and excellent products. When I need to grab some digital PSN vouchers, ShopTo is my first port of call because their prices are always competitive, which helps me keep some cash in my pocket. And not only do I bag a bargain, but I also get the voucher codes quickly and without any hassle. In a world where every little helps, it's great to know that I can always count on ShopTo to give me a stress-free shopping experience that doesn't cost an arm and a leg.
Playstation 5 controller purchase
I bought a Playstation 5 controller from this website not long ago and I have to say I was really pleased with the whole thing. Everything went smoothly when I placed my order, and I got loads of updates afterwards which was great as it kept me in the loop. The controller itself was top-notch and exactly what I wanted. I'd definitely suggest this website to anyone after gaming gear.
About ShopTo.Net
Those of you who like games, films, films and other forms of entertainment, you might constantly be on the lookout for the best company to buy these products at. But where can you find all of these products? One of the companies that offers DVD’s, games and other forms of entertainment is ShopTo.Net. But what kind of shop is this? How long will it take s ShopTo.Net to deliver the items to your home? What kind of deals do they offer? Will the DVD’s and other discs arrive undamaged? And what will their customer service have to say if you come to them with some kind of problem or complaint? Read reviews written by real customers of ShopTo.Net. The experiences and opinions that these customers describe can help you to find out what kind of shop ShopTo.Net really is. After that, you can decide for yourself if ShopTo.Net might be the right entertainment provider.
About ShopTo.Net
ShopTo.Net is a shop that sells all kinds of multimedia entertainment. They offer Playstation 4 consoles and the games that come with it. They offer new releases and games in genres like fighting, adventure, action, sports, simulation, RPG, music, strategy etc. They also sell PS4 accessories like gaming chairs, steering wheels, batteries, chargers, docking stations, headsets, Playstation VR and more. They also sell Microsoft’s Xbox and the games and accessories that come with it. The same goes for Nintendo and its Switch console, Wii U, 3DS and 2DS. ShopTo.Net also offers gaming laptops, gaming desktops, PC games, external hard drives, processors, graphic cards, motherboards, internal hard drives, LED monitors, gaming surfaces, headsets, mice, touch screen monitors etc. They also offer TV’s, photo cameras, photography supplies, Blu-Ray players etc. In their laptops, tablets & mobiles category, you can find Android tablets, laptop backpacks, iPads, Samsung Galaxy tablets, Android Smartphones, powerbanks, mobile phone cables, smartphone cases, car chargers, Ultrabooks and a lot more. Sometimes, you just need to get moving. Therefore, they offer cycling components, cycling clothing and cycling accessories. And they offer toys and games like stationary, construction toys, educational toys, top trumps, board games, electronic games, chess, monopoly, but also merchandise like wristbands, umbrellas, ley rings, lunchboxes, drinks bottles, hats, caps, clocks and bags from famous brands like Harry Potter, Marvel, Lego, DC Comics, Paw Patrol, Peppa Pig, Pokemon, Spongebob Squarepants, Star Wars, Minecraft, Barbie, Angry Birds, Minions, My Little Pony, Kung Fu Panda, Disney’s Frozen etc.
Services of ShopTo.Net
ShopTo.Net offers a delivery service than brings any of their products to your home. They also have a customer service that can stand by you in case any problem, question or complaint comes up.
Complaints, Compliments and Tips for ShopTo.Net
Have you already played on a game console bought at ShopTo.Net? Or many they supplied you with one of your favourite games. In both cases, we would love to hear what you think about this company, their products and their services. Write a review and share your opinion with potential customers of ShopTo.Net so they will know what shopping at ShopTo.Net really entails.
Is ShopT.net the nest place to find your game console, favourite game or PC gaming accessories? Read review about this shop for games & entertainment.
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Contact Information
Unit 2 Western Center
RG12 1RW Bracknell
United Kingdom
Categories ShopTo.Net
Multimedia & Subscriptions Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Fashion Reviews & Experiences | Merchandise Reviews & Experiences | Online shopping
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Last update: October 2025
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Review with most votes
All about Games
I do not play any video or direct games since childhood. Unfortunately I couldn't spare that much time but my litile master likes madly. ShopTo is my son's shop. Maximum colle... Read onBy: Ashley