TradeInn30 reviews
Featured Reviews
Reviews (30)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Recent purchase - "In Stock" discrepancy
My recent experience with TradeInn was mostly good, but I did come across a bit of a problem with their stock availability. A couple of times, I ordered things that said they were "in stock" on the website, only to find out later that they were actually out of stock. This caused some delays in the rest of my order as I had to wait for the out-of-stock items to come in. It would be helpful for TradeInn to sort out their stock system to stop these mix-ups in the future.
Apart from that hiccup, I have to say that TradeInn's customer service is really impressive. Whenever I had issues or questions, their team was really helpful and knew their stuff, sorting out any problems quickly. The prices at TradeInn are also competitive, which makes it a good choice for getting outdoor gear and equipment.
Rating for 'Ordering' - 4 (Good rating)Pinlock visor insert
I decided to order a Pinlock visor insert from TradeInn because I couldn't find it from any suppliers in the UK. Even though it took a bit longer to arrive due to Brexit rules, TradeInn made sure to keep me updated on the progress of my order. The insert arrived in good packaging and within the expected delivery time. I will definitely consider using TradeInn again in the future.
Fancy shoes
My shoes got sent back because of some pesky customs charges. The company was well aware that the package was in Spain, but they were unwilling to foot the bill, even though I offered to pay. Now my beloved shoes are stuck in customs for what feels like an eternity before they reach me. Such a selfish move by the company! Only go ahead with an order if you're absolutely sure and have worked out those pesky customs charges in advance.
Fast delivery of a product as described
I received my order quite quickly, the packaging was done neatly, and the product was just as described. On the whole, my experience on this website was satisfactory.
Boxing gear
The worst company I've ever dealt with in my life. Parcel failed to arrive, I had to contact them. It was Virtually Impossible to speak to someone. It was all bots that never answered my questions. When I did talk to a human I was always told my parcel will arrive shortly. Any idiot would of worked out after a month the parcel weren't coming but again I had to do all the chasing to make them realise my items are lost. They kept telling me the same thing, it's being investigated over and over. There was no timescale of when they were gonna declare the parcel lost or when I would be reimbursed. It's been over a month now and still no one has contacted me to apologise or give me my money back. Most unprofessional useless company I've ever had the misfortune of dealing with.
Efficient delivery from Spain to Czech Republic
The ordering process went really smoothly, it was simple and easy to do. The item arrived within a week, all the way from Spain to the Czech Republic. It came on time and in perfect condition. The price was fair and overall it was a really good experience.
Fast delivery, mixed-language instructions
I recently bought something from TradeInn and was really pleased with how quickly it arrived. Buying it was easy and simple, but I was a bit shocked when I opened the box and saw that the instructions were in Spanish. Being an English speaker, this was a bit of a hassle, but thankfully I managed to find English instructions on the internet so it wasn't a big deal.
My order never arrived
I placed an order and paid for it on the 10th of April, but I still haven't received it. It's so annoying that I can't talk to a real person, the chat only has a robot and the emails just keep sending me the same standard Spanish and English replies. Be careful, these guys seem like a bunch of scammers!
Dumb delivery issues
Oh my goodness, I ordered something online and it was a disaster! The delivery people sent it back to the sender and now it feels like it has been ages and no one is giving me any information about it. I have sent numerous emails, but no one is offering any assistance. It's frustrating that I can't speak with a real person, only receiving automated responses in both Spanish and English. I have paid for the item, but it still hasn't arrived - what a complete joke. The service is terrible, I would rate it 0 out of 10, it's really disappointing!
Columbia Walking Shoes
I placed an order in May '20 - as of writing this negative review (which I rarely do) I have still not received the goods I ordered and paid for. The goods never left the dispatch location and after a long time chasing I eventually signed a declaration stating that I hadn't received the goods. Still no refund and no response to communications. I really don't know if this is poor customer service, theft or pure incompetence.
All I can say is that for me this company has taken my money and not provided the goods. Make up your own mind.
I have tried the ODR process to enter into dialigoue (which is a waste of time because they need to want to enter the process for it to work) and I have started the Eurpoean Small Claims Process only to find that this will stop from 1st Jan 21 for obvious reasons.
I would seriously consider all the reviews you can find about this company and check your making the right decision before purchasing from them because if something goes wrong, they are highly unlikey to respond and correct as per their contractual obligations.
About TradeInn
Retail is one of the most important human enterprises. In serving as the link between several manufacturing companies and the most important side of transactions, the customers, retail carries the essential parts that determine the success of a market, even down to a single product. Now don?t start thinking this is a business exposition. Knowing retail ingredients, whether online or local, helps an ever-demanding community of buyers and consumers plot choices and exactly what provides momentary satisfaction. You can purchase almost any product from an online retail store if their images can be fully captured and displayed on a ?for sale section or catalogue on a website! The perfect retail outlet will always be a point to consider as customers always look out for the best or what suits their taste. We can leave a few hints about the determinant factors, but the buyer has to decide all by himself. There are many online retail stores, but you might want to visit TradeInn. Please, read on for honest customer reviews like TradeInn reviews.
About TradeInn
TradeInn is a retail services company and platform based in Celrà (Girona), Catalonia, Spain. Since I997 and founded by David Martin, TradeInn UK has based its trade on selling and delivering sporting goods, claiming a ?mission to build a brighter future in e-commerce by adapting to global ideas, trends and tastes?. Today TradeInn asserts to have grown into a ?global retail outfit? sourcing products from 5000 featured brands, processing over 20,000 orders daily and shipping to over 190 countries worldwide. They also organise an international long-distance triathlon event with a 3800m swim, 180km bike and a 42.195m run. This takes place in Girona, which is ideal thanks to its landscape diversity and emblematic roads.
Products and Services of TradeInn
TradeInn offers a range of products cutting across many categories. Hence the company?s website, which essentially serves as an online store, features different sporting goods sections showing the specialisation in various sports. TradeInn specialises in diving (Suits & Complements, Electronics and Computers, Fins, Masks and Snorkels, and Regulators from Cressi, SEAC, Aqualung, etc.), fishing (Electronics, Fishing Equipment, Mens, and Womens Clothing from Shimano, Helly Hansen, Garmin, etc.), swimming (Swimwear, Training accessories, and Swimming Equipment), skiing (Skis, Ski Boots, Helmets, and Ski Bindings), trekking (Clothing, Shoes, Devices from adidas, The North Face, Osprey, etc.), running (Shoes, Clothing, Electronic equipment), tennis (Clothing, Shoes, Rackets, Paddle Rackets), football (Boots, Official Equipments, Equipment, Clothing), extreme sports (SUP, Skateboards, Clothing), motorcycle (Clothing, Shoes, Protectors), cycling (Clothing, Bikes, and Frames, Parts and Helmets from Scott, Sram, Specialized, Shimano, etc.), fitness (Clothing, Bodybuilding Equipment, Exercise Machines), fashion (Clothing, Shoes, Bags), kids (Apparel, Footwear, Baby Items, Toys), technology (Computers, Phones, Devices, Consoles), home, garden & DIY (Electronic Tools, Manual Tools, Lawn Equipment, Garden and Terrace Furniture and Accessories). Customers can shop for fitness equipment, men?s clothing, women?s clothing, health and nutrition, bags, backpacks, sporting kits, diving equipment, tech, exercise machines, sports equipment, bodybuilding equipment, merchandising, combat sports equipment, shoes, electronics and kids? products. TradeInn also operates local store services with 15 stores specialising in sporting goods.
Additional Services of TradeInn
In addition, customers can explore shipping and returns options as well as a few payment methods. You can pay for purchases using PayPal, Credit and Debit cards, Apple Pay, Google Pay, DIRECT Tebanking, and Klarna financing. Klarna gives you three payment options when you use them. One is instant payment, then there's payment after trying the product, and the last is in instalments. For UK, US and French customers (people in these areas), purchases can be financed with PayPal. You can also pay through Scalapay, which allows payment in 3 interest-free instalments. Scalapay is available in Italy, Austria, Germany, Portugal, Spain, Finland, France, Netherlands, and Belgium. Once you have added your items to your basket and selected a courier, they will show all payment methods available for your destination. Couriers used in Spain are Correos, MRW, Mondial Relay, and SEUR. Other couriers are Hermes, Post NL, Posti, DPD, Colis Prive, Royal Mail, Yodel, Sending, and Eurodis. They also allow you to choose other couriers if you live outside the EU. Returns are possible within 30 days, beginning the day after the day on which you received the items. Returned items must be in perfect condition (unused, with labels, in original packaging), and the company does not pay return courier fees. Customised items are not liable for returns or exchanges.
Email: support@TradeInn.com
Phone: +34 902 90 64 21
Compliments, Complaints and Tips for TradeInn
Have you ever patronised this company before? If you know a thing or two about shopping with them, feel free to leave a TradeInn.com review, as many would like to know your thoughts. Do any of your issues correlate with the other TradeInn review UK posts? Do you have remarks about doing business with this company? What are their products like? What can you tell us about their services and their different trade policies? Is TradeInn legit? Were you satisfied with them? Do you see a need for improvement in the areas above not previously mentioned in any other TradeInn.com reviews? Would you recommend TradeInn to others? Like the TradeInn Trustpilot profile, your considerations are mainly for new and existing customers here on BritainReviews. Although the companies being reviewed can still see them and act on the complaints by improving their services and conducting investigations. Knowing what to expect in dealing with a company, especially when purchasing, is important for a first-time visitor. Consider leaving an independent TradeInn review and sharing your experience and feedback about their products and services, as this will help potential clients to make the right decision.
Bonus!
📊 How did TradeInn shine for you?
Contact Information
C. Pirineus 9
17460 Celrá
Spain
Categories TradeInn
Online shopping | Fashion Reviews & Experiences | Sport & Outdoor Reviews & Experiences
Page Statistics
Seite online seit: 20 November 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Columbia Walking Shoes
I placed an order in May '20 - as of writing this negative review (which I rarely do) I have still not received the goods I ordered and paid for. The goods never left the dispa... Read onBy: Howard Chaloner