TradeInn Reviews

: 30

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47% Would buy here again

Most relevant positive review

  2024-06-01
Top case purchase
I recently bought a top case from TradeInn and I was really happy with how everything went. The w...Read on
Powell

Most relevant negative review

  2024-06-03
False Delivery Date Promises
I'm so annoyed with the delivery dates this company keeps giving me. They promise one thing,...Read on
Parker

Review with most votes

  2024-03-08
Delivery experience
I was really let down by the delivery times from this company. The estimated delivery dates they ...Read on
William

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    Recent purchase - "In Stock" discrepancy

    My recent experience with TradeInn was mostly good, but I did come across a bit of a problem with their stock availability. A couple of times, I ordered things that said they were "in stock" on the website, only to find out later that they were actually out of stock. This caused some delays in the rest of my order as I had to wait for the out-of-stock items to come in. It would be helpful for TradeInn to sort out their stock system to stop these mix-ups in the future.

    Apart from that hiccup, I have to say that TradeInn's customer service is really impressive. Whenever I had issues or questions, their team was really helpful and knew their stuff, sorting out any problems quickly. The prices at TradeInn are also competitive, which makes it a good choice for getting outdoor gear and equipment.

    Rating for 'Ordering' - 4 (Good rating)


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    Excellent service, quick delivery, easy tracking, recommended to friends

    I bought some trainers from TradeInn recently and I was super impressed with the service I got. They arrived much quicker than I thought they would, and I could easily keep an eye on where they were. I'm really chuffed with my purchase and I've already told a few mates about TradeInn for when they fancy getting something similar. It was a really easy and stress-free experience, and I'll definitely be shopping with them again.


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    Top case purchase

    I recently bought a top case from TradeInn and I was really happy with how everything went. The website was easy to use and I found the best price for what I wanted. Ordering was a breeze and the communication about my order was clear. The item came quickly in just 3 days, quicker than I thought since it was sent from Spain to Holland. Overall, I'm really impressed with TradeInn and will definitely shop with them again.


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    Pinlock visor insert

    I decided to order a Pinlock visor insert from TradeInn because I couldn't find it from any suppliers in the UK. Even though it took a bit longer to arrive due to Brexit rules, TradeInn made sure to keep me updated on the progress of my order. The insert arrived in good packaging and within the expected delivery time. I will definitely consider using TradeInn again in the future.


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    False Delivery Date Promises

    I'm so annoyed with the delivery dates this company keeps giving me. They promise one thing, but then it gets pushed back without any reason. It's really frustrating and it feels like they're tricking me. I was supposed to get my beach chairs by June 4th, but now it looks like I won't get them for ages. It's just like my past experiences with AliExpress, where deliveries can take forever. The fact that they aren't clear or communicative about it is so disappointing.


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    Cancelled order due to bad reviews

    I recently had a bad experience trying to buy something from TradeInn. I saw some really bad reviews on Trustpilot, so I decided to cancel my order within an hour of placing it. But even though I cancelled, they still took the money! Now I have to wait 3-7 days to get my refund. It's really annoying and has put me off using them again. It's not great to see they use lots of different names for trading, it just makes them seem even less trustworthy.


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    New jacket bought, sleeve problem

    I've recently purchased a jacket from this place and it arrived on time. However, I noticed a problem with the sleeve as it seems to be twisted on the inside, making it difficult for me to put my arm in. I attempted to return it, but it's frustrating because the website isn't functioning properly. It's so annoying, I simply want to exchange it for a new one!


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    Fast delivery, mixed-language instructions

    I recently bought something from TradeInn and was really pleased with how quickly it arrived. Buying it was easy and simple, but I was a bit shocked when I opened the box and saw that the instructions were in Spanish. Being an English speaker, this was a bit of a hassle, but thankfully I managed to find English instructions on the internet so it wasn't a big deal.


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    In-stock product with on-time delivery

    I recently bought something from TradeInn and I have to say, I was really impressed with the whole experience. The item I wanted was in stock and arrived when they said it would. They kept me in the loop with regular updates on where my order was at and when it would arrive. Everything went without a hitch and just as I hoped, so I was very pleased with the service.


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    excellent product

    I bought this amazing product from TradeInn and it was absolutely fantastic. The price was really good and the quality was even better than I expected. They were so responsive to my emails and kept me updated every step of the way. The delivery was super quick and everything arrived just as I ordered. I'll definitely be shopping with them again in the future.


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    Delayed delivery

    I bought something from TradeInn not too long ago, but I had a big issue with the delivery. They told me it would arrive between the 29th and 31st of May, but it didn't actually get to me until the 4th of June. It was pretty frustrating because I was planning to give it as a present, but it ended up being late.


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    New shoes

    I've just got some new shoes from TradeInn and they're amazing! The quality is top-notch, they arrived really fast, and they fit perfectly. I'm absolutely delighted with my purchase!


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    Product description and delivery time

    I bought something from TradeInn not long ago, and I was really happy with the info they gave about the product on their website. The delivery time was spot on too, it arrived when I thought it would. And to top it off, I managed to get a good discount on my order - which was a nice bonus and made the whole buying experience even better.


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    T-shirt

    I recently purchased a neat t-shirt from TradeInn, but it turns out I made a mistake with the delivery address. I contacted them immediately to rectify the error, but unfortunately, they completely ignored my message. Consequently, when the delivery person attempted to deliver the item, it ended up at the incorrect address. Now, my stylish t-shirt is just sitting there, waiting for someone else to enjoy it. It seems like their online chat and email services are possibly automated, as they were not helpful in this situation at all. My advice would be to avoid shopping from TradeInn, as my experience was as ineffective as a handbrake in a canoe.


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    Decision based on negative reviews

    After thinking about buying something, I changed my mind because I saw lots of bad reviews online. So, I went to a different shop that has a better reputation and is more reliable, because TradeInn's trustworthiness had been questioned by other shoppers.


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    Online purchase of sports equipment

    Hey everyone, just wanted to share what happened to me recently when I shopped at this online store. I got some sports gear, but it was a disaster. The website seemed alright at first, but they're actually scammers! Seriously, don't trust them. They took my cash and never sent my order. It's really annoying, isn't it?


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    Item not received

    I didn't get the item I ordered and it was a nightmare trying to get my money back. It took over 6 weeks, lots of emails to customer support, and even writing a bad review on Trustpilot before they sorted it out. It was so frustrating, and I really hope they get better at helping customers in the future.


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    Delivery experience

    I was really let down by the delivery times from this company. The estimated delivery dates they gave were never right, and my order info would sometimes just vanish. Their chatbot was no help at all, just giving me generic replies. It seemed like they didn't really listen to the negative feedback from customers, just telling them to get in touch for help without giving proper contact details. And even when I did give my order number, they'd ask for it again, so it felt like they were just sending automated messages. I'd recommend shopping somewhere else, even if it costs a bit more, for better service.


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    Delayed delivery

    I'm really let down by the service I've gotten from this company. I put in an order way back on April 14th and it's been a whole four weeks now without me getting what I paid for. I made up my mind on May 19th to cancel the order. The website says they give refunds within 4 to 10 days, but it's already been three weeks and I've not seen a single penny come back to me yet.


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