All reviews of Layla
Review about: Economy Bookings
Rental car booking experience
I was really happy with how quickly I managed to book a hire car on this website. The prices were a lot cheaper than the other sites I looked at. But I did get a bit confused about where exactly the car hire offices were, whether they were at the airport or somewhere else. It would have been really useful to have Arabic language support as well.
Review about: Air and Grace
Comfortable and well-made shoes
I bought some shoes recently and they are really top-notch - so comfy! I've shopped with this company before and they never let me down, both the products and the service are always spot on. You can tell that there has been real care and effort put into making these shoes, which I love. The whole process of shopping with them is easy-peasy, from checking out their website to getting your hands on the beautifully packaged shoes. If you're after some trendy, good quality shoes that you can wear all day, I definitely recommend this brand.
Review about: MP
Order never arrived
I ordered something online, but it never arrived! They're saying I returned it, but how can I return something that I never got in the first place? I've tried to message them, but no response. Not cool at all, mate.
Review about: MacFinder
MacBook Air 2024 M3 model
I wasn't sure about getting a refurbished laptop at first, but I did some research and read good reviews, so I went ahead and bought a MacBook Air 2024 M3 model from this company. Even though it was refurbished, the laptop looked brand new without any obvious wear or issues. It worked really well, and I'm really happy with my purchase. I would definitely recommend MacFinder to anyone wanting quality refurbished electronics.
Review about: Bondara
Great prices, discreet delivery, adventurous choices
As a customer of the online store, I was really impressed with my recent purchase. The prices were amazing, offering great value for money compared to other stores. The delivery was quick and discreet, arriving right on time with no problems. What really caught my eye was the wide range of exciting options available on the website. It was nice to see a diverse range of products catering to various preferences and desires. Overall, I think this online store is now my go-to for pleasure items, and I will definitely be shopping here again.
Review about: Sisterhood
Coat
I just had the best experience with the customer service team at Sisterhood. So, I had a problem with a coat I bought last year, and I thought, you know what, I'll just drop them an email. And guess what? They actually got back to me super quick, like within two days, even offering me a few different ways to fix the problem. The way they handled everything with such professionalism and dedication really blew me away. I'm so grateful for their quick help and how they went the extra mile for me. Big thanks for your amazing support!
Review about: ABCmouse
Educational program for my 5-year-old
This program has been quite troublesome for me, as I've had to to get in touch with customer service several times to sort out problems. It's really frustrating when they try to blame it on my device or some server issue. Despite these difficulties, I have noticed my son improving and benefiting from using it. The educational activities can be dull and sometimes feel like a chore, so I have to encourage him to finish them every day. In general, it's not flawless but it's the most suitable option I've come across for helping my son learn and get ready for Kindergarten.
Review about: Townsend Music
Preorder delay, Overpriced postage
I had a terrible experience with this company. I preordered something and ended up waiting for days after it was supposed to be released. On top of that, the postage charge was way too high. The lack of communication and slow replies from customer service made everything even more annoying. I definitely won't be buying from them again.
Review about: 4Gadgets
S23 ultra
I recently bought the S23 ultra from this website and I have to say, it really does look brand new and the battery life is fantastic! The phone has surpassed my expectations and I highly recommend it. The prices on this site are much better than the big phone companies, it's a great deal!
Review about: Bloc Blinds
Blackout blind purchase
The blackout blind I bought was just what I needed. It really blocks out 99% of the light, as advertised. The quality is excellent and the size fits perfectly. The only downside was the long time it took to arrive after ordering, it felt like forever. But now that it's here, I'm really happy with it.
Review about: Jet2 Insurance
Holiday insurance
I took out holiday insurance with this company, and I have to say, it was an absolute nightmare sorting things out when I needed assistance. The customer service was terrible, and it felt like they had no interest in helping me with my worries whatsoever. It was like speaking to a brick wall, honestly!
Review about: Giulio
Clothing
I've just bought some clothes recently and I have to say I'm really impressed with the quality of the items. The materials used are really good and the design is stylish and up-to-date. The price was fair considering how good the items are. They took great care with the packaging to make sure everything arrived in perfect condition. Plus, the delivery was quick and actually came earlier than I thought, which was a nice surprise. I didn't mind paying for delivery with the great service provided. I'm really happy with my purchase overall and I would definitely think about shopping with this retailer again in the future.
Review about: Trouva
Unique Stocking Fillers
I recently bought some really cool stocking fillers from Trouva that my Grandson absolutely loved. The gifts, like a spaceman bottle opener and a pizza cutter shaped like a bicycle, were top-notch quality and stood out from the usual presents. My Grandson, who's away at university, really liked the fun and quirky items that added some charm to his everyday stuff. I made my purchase just before Christmas and got everything in time for the holidays, which was great. The shopping process was easy and straightforward, so I'll definitely be going back to Trouva for more unique goodies in the future.
Review about: Beer Hunter
Low alcohol beer
I'm really pleased with the service I got from Beer Hunter when I bought some low alcohol beer. I had been struggling to find the exact brand I wanted at other shops, but I was pleasantly surprised to see it stocked at Beer Hunter. The price was really good value for such a high-quality product. The packaging was done really well, so my order arrived in perfect condition. Tracking the delivery was so simple, with regular updates on its journey to my door. Overall, I'm very impressed with the service from Beer Hunter and will definitely be buying from them again. Thanks for making it easy to find top-notch low alcohol beers.
Review about: Laura Geller
Delayed order arrival
I'm really disappointed with the service I got from this company. I placed an order thinking I'd get it by May 13th as they said, but it still hasn't come. This delay has been a right pain and has got me feeling frustrated because I was really excited to use what I ordered. I've tried to get in touch with customer service to find out what's going on with my order, but I haven't had a good answer yet. The lack of communication and the slow delivery have left me feeling unhappy with how things have gone.
Review about: 2GO Software
Software purchase for installation
I'm really pleased with the software I bought - it was a great choice at an affordable price. The whole process was super easy, with clear instructions that made installation a breeze. I also found the help centre really useful whenever I had questions. I'll definitely be coming back as a customer again in the future.
Review about: Luxe Tones
New earrings replacement
I picked up these fab new earrings, but one of the bits fell off while I was out and about. I got in touch with the store, and they were great - they sent me a replacement straight away! I was well chuffed when the new ones turned up so fast. Big thanks for the top-notch customer service!
Review about: Purely Diamonds
Ring purchase
I got my ring really easily from this fantastic company! They showed me a sample first, which was great. The ring was nice and simple, but really cute. The price was so good as well. It arrived really quickly, I'd definitely buy from them again!
Review about: Archiproducts
Damaged Order Replacement
My experience with Archiproducts was a bit of a mixed bag, to be honest. Ordering was easy peasy, but then my order got a bit banged up on its way to me. Still, the support team was brilliant, especially Eleonora. They worked wonders and got me a brand new item sorted out. So, despite the hiccup at the start, I'd definitely give a thumbs up to this company for their top-notch customer service and help.
Review about: Ribble Cycles
Recent bike purchase
This was my first time buying from this company and I must say, I was really impressed. The customer service was top-notch. From the time I asked about the bike to when it was delivered, everything was done really well and with a professional approach. The team really knows how to make sure their customers have a fantastic 'bike experience'.
Review about: Slide and Fold
Windows and doors purchase
I recently bought some windows and doors from a company that turns out to be going into liquidation. It was confirmed by the administrator of one of their partner companies. Both companies have the same directors, which you can easily check on Companies House. A friend of mine paid a lot of money for products she never got, and she can't get through to the company as they're not answering calls or have blocked numbers. Trying to figure out how to get her money back hasn't been successful, as direct payments aren't covered by normal consumer protections. It's really frustrating and worrying to see this company still taking orders and payments even though they have no intention of delivering. This kind of behaviour is not just dodgy, but also raises concerns about possible fraud.
Review about: Ventrolla
Recent window renovation
Ventrolla might not be the cheapest choice around, but their customer service is just brilliant. I've just had my windows done by them, and I have to say, I was really impressed. The whole thing went really smoothly and efficiently, all thanks to Ian. He was so friendly and helpful, showing me all the different options. The work itself was really top quality and I'm absolutely thrilled with how everything turned out.
Review about: M&Co
Easy ordering, great choice, quality merchandise
I just bought something from this website and I have to say, it was a really good shopping experience. The website is so easy to use, I had no problem at all finding what I wanted. Placing the order was a breeze and I liked that they kept me updated on when it would be delivered. The stuff I got was top-notch quality and the sizes were spot on - exactly as they were described on the website.
Review about: Lascana
Frustrating lack of available sizes
I'm really disappointed with my experience at this store. Every time I try to buy something, they never have my size, especially when it comes to bras. It's annoying to keep seeing the same items being promoted without them bothering to restock the sizes that people actually want. I've pretty much given up on trying to buy anything from there now.
Review about: Jack Wills
Awesome clothes
The clothes from this place are so cool, all my friends get jealous when I wear them. Plus, the orders always arrive on time, which is amazing! I've never had a bad experience with this place, it's my go-to for awesome outfits.
Review about: Psycho Bunny
Polo shirt purchase
I bought some polo shirts recently and they were really good quality. It was a bit of a pain because they're not easy to find in France, so I had to get them from Dubai. But I'm really happy with them - the material is strong and they fit perfectly. I got loads of compliments when I wore them out.
Review about: Menkind
BBQ Tools, mug, and wine glass
I can't believe how quickly my order arrived! I ordered a set of BBQ tools, a mug, and a wine glass for my boyfriend as gifts. The delivery was really fast, it arrived in less than 2 days. The packaging was really secure, and the items were really good quality. I was genuinely impressed with the service and will definitely be ordering from here again.
Review about: My Car Check
Quick valuation, no additional information
I tried out this service to get a quick valuation on a car I wanted to buy. But all I got was the valuation and nothing more. I didn't get any extra info or details about the vehicle. When I reached out to the company for more details, they told me I'd need to pay extra for premium rate texts, which I thought was annoying and unnecessary. Overall, I wasn't happy with the lack of transparency and extra services from this company.
Review about: Fashion Eyewear
Glasses
I've bought glasses from this place three times now and it's always been dead easy. The staff are dead nice and my orders always arrive when they say they will. They even give you tracking so you can see where your stuff is. Can't fault them at all!
Review about: Kugans
Fresh meat and veggies
I recently bought some fresh meat and vegetables from Kugans and I must say, it was a really nice experience. The items always come the next day, nicely packed and still fresh. But last time, there was a bit of a delay in delivery which made me worry about the freshness of the mutton. I got in touch with customer service to share my concerns and they were really kind and helpful. They sent me another batch of fresh mutton right away, which was really impressive. I think Kugans really cares about making their customers happy and I'm very impressed with their top-quality products. I would definitely recommend shopping with them for all your grocery needs.
Review about: Click4warranty
First-time purchase of gap insurance
I'd never bought gap insurance before and didn't really know where to begin. But after hearing about this company from Martin Lewis and getting a discount code, I thought I'd give them a go. Within half an hour, I got a call offering to help me decide. Even though I hadn't even collected my car yet, they said they'd check in with me the next day. Kelly Malin was so helpful and knew her stuff, so I ended up going for the gap insurance policy.
Review about: winerack-plus
Expensive wine rack
I bought this really fancy wine rack from this company on the 8th of January 2021 as a birthday gift. They said it could take up to 26 days to get delivered, but when that time passed, I phoned up to check on my order. Turns out, their office hours didn't even include 10.45 on a weekday, which made it tricky to get hold of them. So, I decided to email them and got an automatic reply, but nothing came after that. I sent another email, letting them know how frustrated I was and even said I'd cancel my order if they didn't respond that day. That's when they told me the item wouldn't be made for another 4 months! The silver lining was that they didn't charge me until they sent it out. All in all, their service was a complete mess. I'd advise looking elsewhere for a wine rack.
Review about: Dusk
Customer Service Experience
As a customer of this company, I must say their customer service is outstanding. I had a problem with my delivery, which was actually the fault of the courier and not the company. However, the staff at this company were swift in helping me sort out the issue of the unauthorized return and managed to track and send out my order without delay. Their customer service is truly exceptional, and I was extremely impressed by their commitment to resolving my problem. I left as a very satisfied customer, and that's all thanks to the fantastic service I experienced.
Review about: Oliver Bonas
Long sleeve t-shirt
I recently bought a long sleeve t-shirt from this shop and I have to say, the ordering process went smoothly and without any problems. However, the service I got afterwards was really lacking. Once my item was sent out, I found out it was going to be delivered by a courier called Evri. Unfortunately, that's when the problems started. Twice I got notifications saying that my delivery couldn't be completed that day. The tracking info didn't really help much, so I had no idea what was going on with my order. Despite emailing customer service multiple times, I got no reply. It wasn't until I talked in a live chat that I finally got some kind of update, but even then, there were more delays and confusion. After nearly two weeks of waiting, I was told that I had apparently rejected the delivery, which just wasn't true. I had to threaten legal action before I finally got a refund. All in all, it was a really frustrating and disappointing experience, and I'd warn anyone thinking of ordering from this company to really consider it carefully beforehand.
Review about: TradeInn
Fast delivery of a product as described
I received my order quite quickly, the packaging was done neatly, and the product was just as described. On the whole, my experience on this website was satisfactory.
Review about: GSF Car Parts
Incorrect parts ordered
I had a bit of a frustrating experience with the online ordering system at the car parts shop recently. I put in my vehicle reg number and ordered some parts, but they turned out to be wrong when they arrived. That meant I had to go into the actual store in Kidderminster first thing the next day. Even though they told me to come back at 11 am, they only had one of the parts I needed instead of the two. I had to wait until 3 pm to finally get the right one. The whole process was a letdown and they weren't great at handling customer requests, so I was left feeling pretty peeved with the whole thing.
Review about: Ego
Faulty earrings, refund issue
I'm a new customer and I bought a pair of earrings which were faulty. I followed the company's advice and sent them back with proof of postage for a refund. But, even though I did everything they asked, I still haven't got my money back. I've tried to get in touch several times but haven't had any response, and I'm really disappointed with the way they've handled things.
Review about: Maison Threads
Clothing items
I really wish I had taken the time to read the reviews before I made a purchase from this online store. I thought I was getting a good deal on some clothes, but it turned out to be more trouble than it was worth. It took nearly a month for my order to even be sent out, and when I tried to get in touch with them about it, I hardly got any response at all. When my order did finally arrive, one of the items was missing. It has been really frustrating, and honestly, I don't think the money I saved was worth all the hassle.
Review about: The Skills Network
Fantastic courses
The staff there are really friendly and always happy to chat about the courses they offer. The courses sound really interesting and could really improve your skills, which is great for enhancing your CV. You can learn just about anything if you're committed and willing to put in the work. I'm looking forward to taking some of the funded courses because who doesn't enjoy learning, hey? It's fortunate that not every country offers free courses, so I feel lucky to have discovered this place!
Review about: British Gas
Boiler hot water problem
I didn't have any hot water because my boiler had a problem, but I was able to book an engineer who came quickly and fixed the issue by replacing the pump. He was really good, he explained everything he was doing and now I have hot water again.
Review about: Outandout
Outdoor dining set
I ordered an outdoor dining set back in March but unfortunately it's been nothing but delays in getting it delivered to me. I paid for it upfront, yet after several weeks of chasing them up, I still haven't received a refund. It's been really frustrating to say the least!
Review about: Appleyard Flowers
Peonies
I just bought some Peonies from this flower shop and I was really impressed with how quickly they arrived and how lovely the flowers are. They really brighten up my living room and give it a nice elegant feel. I've ordered from them before and every time I've been really happy with the quality, speed of delivery, and value for money. I was so pleased this time, I've decided to subscribe to their monthly service now.
Review about: Dai Leisure
BSA Lightning XL SE
The website was really easy to use, I found the images and product info really clear. The staff at the store were so helpful and friendly, it was a great experience. I'd definitely recommend this seller if you need outdoor gear. I can't wait to shop with them again!
Review about: Mlb Shop Europe
Mets Jersey
So the tracking info was easy enough to follow, the jersey itself was ordered on 31st July and arrived a day after it said it would, on the 15th. Can’t really fault the turnaround time give the current delivery climate! I would order again though, very happy with my jersey. Let’s Go Mets!
Review about: Dressinn
Jacket
NEVER ORDER AT DRESSIN!!!
Dressinn informed that item I ordered was apparently not available anymore. They told me that I could get the refund or order another item. I chose the refund, but did not get any refund nor item! Customer service is very unhelpful.