Trekkinn Reviews

: 15
20% Would buy here again

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J
James Addison
The website won’t even let me put 1 star, which would still be too much. Avoid these scammers at all costs. They are Spanish based but the website won’t allude to that, you think you are ordering f...Read on
J
Joanne Glass
Ordered in March boots still not received in June! Customer service has been awful. They are quick to take your money but aren't so quick to resolve issues. Read on
A
Adrian Brand
Appalling customer service and communication. AVOIDRead on
L
Larry Klavano
These people are crooks. Been waiting for 6 months for retund after returning wrong size boots them to a fraudulent address provided by Trekkinn. They say that they will fix the issue and all I g...Read on
C
Chris Bellinger
I think my message to Trekkin sums up my issue: On Wed, 18 Dec 2019 at 10:59, [name withheld for this review] wrote: You have got to be kidding me! This order still hasn't shipped! Fo...Read on

All reviews (15)

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  • Ordering

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    Would buy here again
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    Gloves and a helmet

    The website won’t even let me put 1 star, which would still be too much. Avoid these scammers at all costs. They are Spanish based but the website won’t allude to that, you think you are ordering from a uk company, shipping gets lost and returns are nigh on impossible.


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    Would buy here again
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    Walking boots

    Ordered in March boots still not received in June! Customer service has been awful. They are quick to take your money but aren't so quick to resolve issues.

    Where is my purchase, I have waited past the expected delivery date.. Order No 17711456


  • Ordering

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    Would buy here again
    Overall

    Walking boots

    Appalling customer service and communication. AVOID


  • Ordering

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    Would buy here again
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    Boots

    These people are crooks. Been waiting for 6 months for retund after returning wrong size boots them to a fraudulent address provided by Trekkinn. They say that they will fix the issue and all I get are lies after lies. David Martin is the owner of Trekkinn and I have filed FRAUD charges against him and Trekkinn with the United States Department of Commerce. Don't trust these people...they will steal your money.


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    Would buy here again
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    Jetboil Micromo

    I think my message to Trekkin sums up my issue:


    On Wed, 18 Dec 2019 at 10:59, [name withheld for this review] wrote:

    You have got to be kidding me!

    This order still hasn't shipped!

    Four days ago you gave me your "most sincere apologies for the delay issues" and "confirm that your order 15427955 is being shipped in the next few hours".

    Today you are giving me the same empty platitudes.

    Your word means nothing. I am disgusted with you.

    I will be submitting a formal complaint. You have taken my money in exchange for a product that would be delivered in time for me to use on my upcoming trip. I did my bit. I ordered and paid. You have not help up your end of the agreement. I now will not have a key item for my camping trip. I can barely express how angry I am about this.

    I will also be uploading your broken promises to the review part of your website, Google reviews, Amazon and any other platform I can find. People deserve to know that you do not fulfil your sales agreements (delivery time is an important part of a sales agreement).

    Sincerely,
    [name withheld for posting this review]


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