Vitalife Health20 reviews
This score is based on 20 genuine reviews submitted via BritainReviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.First purchase experience
I've just bought something from this company for the first time and I had a bit of trouble with the delivery by the courier. But I have to say, I was really impressed with how quickly they got back to me and sorted everything out by sending the order again without any delay.
False accusation
I was wrongly accused of being part of a scam by a company that sounds like Vitalife Health. But when I got in touch with Vitalife Health, they were really understanding and helpful. The dodgy company was actually called "Youvitalife," not Vitalife Health. I can't praise Vitalife Health enough for how professional and supportive they were in sorting out the mix-up. They've certainly won me over as a customer for life.
Long life coconut milk purchase for baby
I recently bought some long life coconut milk for my baby, but I was really let down by the service. I ordered 3 cartons for over £10, and paid another £10 for delivery, so I could take them on holiday to Spain. But today, when I checked the tracking, I discovered that my order had been cancelled without telling me. I didn't receive an email or any kind of message about it, which put me in a bit of a tough spot because my baby has a lot of food allergies and this milk is the only one that works for him. This was my first time using this company and after this experience, I won't be using them again. It would have been nice to get a simple email letting me know about the cancellation, so I could have found some milk somewhere else.
Order Tartex pates
I always get my Tartex pates from this place whenever I'm away, as they wrap them up really well, so they always turn up in perfect shape. Thanks a lot for looking after my beloved pates!
Health supplements
So, I ordered some health supplements, yeah? I was really looking forward to getting them and getting healthy and all that jazz. But you know what happened? They never showed up! I was really disappointed. I mean, who doesn't want to be healthy, right? So I got in touch with them and they were just like, "Oh, we never got your payment so we didn't send your order." But my bank statement clearly showed they took my money! So I had to provide proof and everything. It was so frustrating! But eventually, after leaving a negative review, they owned up to their mistake and refunded me. Ugh, it was such a pain!
Delayed delivery, rejected by customs, unhelpful service
My recent experience with this company has been extremely frustrating. I bought something and it took them ages to send it out. When the package eventually arrived, it got rejected by customs because of a mistake made by the sender. I was already annoyed by the wait, and this just made things worse.
I had to keep bugging them for updates all the time via email. It was really difficult to get a response, and when they finally replied, it was like a week later. Their lack of communication just made me even more frustrated and disappointed.
To make matters worse, when I asked for a refund because of their error, they just said no. Their refusal to help and their stubbornness just made me even angrier. Overall, my experience with this company was just terrible.Weight loss program
The weight loss plan from Vitalife Health has totally changed the game for me. I've given loads of programmes a go before, but Vitalife is the first one that actually makes sense and I can actually keep up with. The reason it works so well is all down to Courtney, she seriously knows her stuff and is always there to help when you need it.
Late order delivery
I ordered something more than 10 days ago and it still hasn't been sent out. I've attempted to get in touch with them via email and Facebook messages, but haven't heard back at all. It's really frustrating not having any idea where my package is, especially because the payment was processed straight away. I am quite let down by their service.
Fast service, accurate description, good price
I had a really great experience with my recent purchases from this company. The service was super fast and efficient, and the products I got were exactly as described. The pricing was brilliant, giving me great value for my money. I've been a repeat customer, having used their services twice now, and both times have gone without any issues at all.
Green Tea
The prices seem alright, and the website is easy on the eyes, but that's about it for the good stuff. I decided to get some Green Tea, which apparently got shipped out to me, but it never actually made it to my door. I waited around for about 7 weeks and then decided to get in touch with the company. At first, they were quite quick to respond, but then suddenly, they went quiet on me. For the past 4 weeks, I've been trying to either get my money back or have the tea sent out again, but I've had no luck. So in simple terms, I made an order, nothing showed up, and now I'm being ignored. It's not the most pleasant experience, to be honest.
Address change, fast delivery
I had to change the delivery address last minute because of my mistake, but I was really impressed with how quickly it got sorted. And to top it off, my order actually arrived earlier than expected, which was a nice surprise. I'm really happy with the service and I'll definitely be telling others about it. Thanks for getting it to me so quickly.
Cancelled order after 5 days
They cancelled my order after waiting for 5 days. I was really looking forward to receiving my stuff, but then they just hit me with a "nope, not gonna happen". Such a waste of time.
Supplements arrived on time
I'm a bit confused by all the complaints about this company's delivery service. Personally, I ordered some supplements and they arrived without any issues. Sometimes deliveries do get delayed, but that's usually not the company's fault. I reckon they really care about giving their customers the best service they can.
Order not moving, scam vibes
I placed an order 11 days ago and I've paid for it, but haven't received any updates or replies after sending several emails and messages. It really seems like a scam to me, so I'm going to contact my bank and complain.
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