If we look at furniture as being an important part of our lives, we would not be wrong. Apart from people that have embraced the minimalist lifestyle, most people require furniture – in their homes and offices for comfortable living – storage, sitting and sleeping. Our furnishing might change through the different phases of our lives, but our need for them rarely do. Furniture gives a space a sense of order and style. Through our furnishings, we allocate space to the functions of our lives – bedroom, dining, kitchen, home office, living room – the furniture is what makes each room in a home what it is. Each culture and location have their own ‘traditional’ furnishing pieces, and it is not uncommon to have oriental rugs or African print window blinds. Furnishing can also be decorative, symbolic, utilitarian or sparse, depending on the preference of the owner of the space. In fact, therapists utilize furnishings to make their patients relaxed and comfortable enough to talk about themselves, and teachers use their furnishings to create an engaging environment, especially for little children – and they have recorded more successes with their approach. When choosing furniture, it is, however, important to pay attention to the quality of the materials used for the sake of durability so as to get the best out of our furniture. Another consideration is functionality – how will this furniture piece function in my life? You should consider factors like children, pets, or how regularly you socialize (host parties) or travel when making your choices. Willow & Hall claims to offer quality products at competitive prices. We can’t say they’ve got you covered for sure, but we suggest that you read independent reviews left for Willow & Hall here before considering visiting their website.
About Willow & Hall Willow & Hall was founded in 2012 by Sarah Massouh after she repeatedly faced frustrations at the lack of high quality, affordable British furniture on the market. The online retail brand was then founded asserting to focus on using the finest materials, intricately handmade and innovative designs created by craftsmen with over 35 years of experience. The company was founded in 2012 and opened their first showroom in Chiswick, London in 2015.
Products and Services of Willow & Hall The company’s products include British made Sofa (Corner Sofa, Leather Sofa, etc), Sofa beds, Armchairs, Mattresses and Beds. Clients can also find Ottomans, Footstools, Blanket Boxes, etc. They offer customers the option to customize their furniture to their preference.
Compliments, complaints and tips for Willow & Hall If you have patronized Willow & Hall in the past, then you are in the best position to tell others about the company. Was it easy to get the product of your choice? Did you find their products satisfactory? Would you recommend them to your friends and colleagues? How would you rate their customer services like return policy and delivery services on a five-point scale? Please leave a review of your experiences here to provide information for prospective customers. Tips on how the company can serve you and others better will be immensely treasured.
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I purchased a sofabed during their promotion. They said it would be delivered within two weeks. After three weeks of no communication, I called them to ask about my sofabed. They said they were running late and If I don't hear from them within a week I should call back. Upon no further communication, I called as advised and was told that the sofabed was damaged and could not be delivered anymore but they would find a comparable sofabed or replace it with a made to order one with a 10% discount on the sale price. They said they'd call to let me know which sofabed they'd replace it with in the late afternoon that day. Noone called. I called back and got another customer service rep who let me know all the sofabeds they sold during the promotion were damaged and none of them could not be delivered but they'd either refund or give me a 10% discount on the "full price". This is now after 4 weeks of purchase. She denied ever offering me a replacement sofa or a made to order sofabed. When I contested this they said they'd check and call back. No one called of course but I received an email letting me know that they have no 2 seater sofabeds in stock so they're cancelling the contract and giving me a refund. I don't believe anything they say. I think they had cashflow issues when they sold these sofabeds and scammed people to take their money until they were financially ok. After that, they found an excuse not to deliver the discounted sofas. Never did they call me to inform me on the damage to my sofabed, delivery or lack of stock. Total scammers. I'd stay away. I'd give them 0 stars if I could to protect others.
There are currently 1 customer review posted about Willow & Hall. On average, they received a star-grading of 2/10, with 0% of the reviewers indicating that they would buy from the brand again.
What services or products do Willow & Hall offer?
Willow & Hall is mainly active in the Online Shop category, more specifically with Homeware, Children & Baby.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Willow & Hall website with confidence. If not you can find many other brands to read about on our website!