betterhelp Reviews

: 23

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87% Would buy here again

Most relevant positive review

  2024-05-24
Therapist - Encouraging and un
I absolutely love my therapist, she's amazing! She totally understands me and has a way of m...Read on
Imogen

Most relevant negative review

  2024-04-20
Therapy sessions
I had a really disappointing experience with my therapy sessions. I started with one therapist bu...Read on
Kennedy

Review with most votes

  2024-03-07
Therapy Platform Accessibility
The therapy platform I used was really easy to use, offering lots of ways for me to chat with my ...Read on
Taylor

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    Therapy tools and affordability

    As someone new to therapy, I was pretty nervous about starting off. But I was really surprised by all the different tools and resources available to me through this service. Being able to join group sessions, attend online classes, and text my therapist whenever I needed to was a massive help in making me feel supported and connected as I went through therapy. The online tasks and worksheets also really added value - they gave me a chance to explore the therapy content more deeply in between our sessions.

    What really stood out to me was how affordable the service was. Therapy can be really pricey, but the prices here make it much more accessible and meant I could focus on my mental health without it costing a fortune. Overall, I'd definitely recommend this service to anyone who needs therapy or just wants to improve their general well-being.


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    Lifeline in times of crisis

    Better help was like a lifeline for me when things got tough. The system didn't just give me therapy sessions every week, but also upped it to three sessions when I really needed it. I can't stress enough how much Better help has helped me deal with my problems. It connected me with a brilliant therapist and even let me join special groups for more support. I've made use of all the resources on offer and have really felt a positive change in my mental health. I've told all my friends about Better help and will keep on doing so. Thanks, Better help, for being there when I needed you the most.


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    Counseling session feedback

    When I decided to go for counselling, it really changed things for me. I had David B as my therapist, and he was so good at understanding things. Our sessions helped me see where I was struggling and where I was doing well, and I felt more hopeful and energised because of it. I'm thankful for the ways he's taught me to cope - they've been so useful in dealing with all the ups and downs of life. I'd definitely suggest this service to anyone who needs a bit of support, and I'll keep telling my friends and family about how great my experience was.


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    Therapy tailored to your needs

    I really enjoyed working with my therapist. She was easy to talk to and showed a lot of care towards my well-being. She was there for me whenever I needed help, giving me guidance, coaching, and motivation. She made sure the therapy sessions focused on both my mental and physical health, which I found really helpful. I liked how she included real-life examples in our discussions and always ended our meetings with a prayer. I felt really looked after and listened to during my time with her.


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    Therapist - Encouraging and understanding

    I absolutely love my therapist, she's amazing! She totally understands me and has a way of making me feel so much better. It's great because I can talk to her about anything and she always knows the right thing to say. And the best part is, she's really funny and can always make me laugh.


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    Therapy sessions

    BetterHelp has been absolutely fantastic for me during this difficult time I'm going through. My therapist is really attentive and provides me with excellent advice. I feel comfortable discussing anything with them. I am incredibly thankful for the support they offer me.


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    Online counselling support

    Registering for online counselling support was really easy and quick. I was pleased with how fast they found me a counsellor who could give me the help and advice I was looking for during a tough period in my life. The counsellor was really professional and attentive, and I found our sessions really helpful in giving me the tools I needed to deal with my problems. I'm thankful for the help I got from this service and would definitely suggest it to others in need of similar support.


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    Therapy session feedback

    I've been going to therapy and it's been amazing. My therapist is really attentive and has given me great advice that's made a big difference to my mental health. I feel listened to, supported, and genuinely looked after every time I have a session. The skills and strategies I've picked up have been so useful in helping me deal with tough times more confidently. I'm really thankful for all the good things that have come from this therapy.


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    Therapist matching, discount, group therapy, classes, video streaming

    I was so pleased with the service I received from this platform. The therapist they found for me was fantastic and really helped me deal with my problems. I also liked the discount they gave me and the chance to join group therapy. The classes were interesting and kept me engaged. The video quality was top-notch and added to the whole experience. In general, I was really impressed and would definitely suggest this platform to anyone in need of online therapy.


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    Online therapy

    I really recommend this online therapy service. My therapist is really professional and offers great support. The online sessions are really convenient, and the worksheets and journaling in between are really helpful. My therapist is always there for any questions and reflections, usually getting back to me within an hour. I've been using this service for about 6 months now and I've noticed a big improvement in my mental health.


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    Therapy that really works

    Ever since I began therapy, I've felt a lot better about myself and my life. My therapist actually listened to me and supported me through the hard times. It's crazy how much I've grown and changed for the better since I've started with this service.


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    Affordable and modern approach to mental health

    I really appreciate how this service makes mental health support accessible and up-to-date. It's made a massive difference in my life and has helped me heal in ways I never imagined.


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    Therapy sessions

    I had a really disappointing experience with my therapy sessions. I started with one therapist but after a few sessions, I didn't feel like she truly understood me, so I decided to switch to another therapist. However, the process was not smooth at all. The platform's system was buggy and there was no clear way to contact technical support for help. When I tried to book a session with my new therapist, it wouldn't go through, so she ended up booking it for me. When the scheduled time came for the session, she said she was calling me but I couldn't connect with her on the app, phone, or desktop. She then tried to schedule another session, but this time it would cost me £20. Overall, I found the service to be incredibly frustrating and felt like I wasted my money. I would definitely advise others to avoid it.


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    Therapist platform experience

    I work as a therapist on this platform, and I have to say, I'm not very impressed with how they treat us therapists. Even though we bring in business for them, the pay is pretty rubbish, and the customer service replies are just so generic and not really helpful at all. The app itself is a bit dodgy too, always having issues with connecting. While most clients are lovely, there are some who can be really difficult or even abusive, and we don't really have much say in letting them go. The chat feature can get a bit too much sometimes, as clients can be messaging you at all hours. The booking system is all over the place, letting clients change appointments whenever they feel like it. All in all, the lack of respect and gratitude towards therapists makes this platform a pretty terrible place to work.


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    Professional therapy service

    This platform really does deliver on its promises. The therapists are fantastic professionals who offer valuable insights and support. I found the therapy sessions really helpful and beneficial for my mental health. Being able to connect with a therapist online made it so much easier for me to get help when I needed it. I would definitely recommend this service to anyone in search of quality therapy from the comfort of their own home.


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    Efficient set-up

    I found it really easy to get started, and there are lots of different payment options available if you need them. My therapist is just fantastic! The app is really well-made and gives you lots of different ways to chat with your therapist. One thing I think could be better is if they offered the choice to not have a session every week without still being charged for it. This might help stop people from quitting the service.


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    Therapist matching service

    I was really pleased with the therapist matching service I used. The questions they asked were really detailed and specific, which made it simple for me to find a therapist who really got what I needed. I felt a real connection with my therapist right from the beginning, and I was blown away by how much they knew about my mental health issues. All in all, I was very happy with the service and the level of care I got.


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    Therapy Platform Accessibility

    The therapy platform I used was really easy to use, offering lots of ways for me to chat with my therapist. I thought it was great for clients, as it made it simple for me to talk to my therapist. But, I do wish there was a guide for clients to use outside of the therapy sessions. It would be handy for finding more tips and info for both during and after therapy sessions.


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    Online therapy

    Online therapy is a great choice for anyone wanting to get help from home. The therapists are really good and can give you different strategies designed just for you. No need to feel awkward sitting with someone in an office - online therapy makes it easy to get help in your own comfortable surroundings.


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