All reviews of Bell
Review about: Interhome
Booking assistance from customer service
I just wanted to say a big thank you to the amazing customer service team, especially Andre, for their quick and helpful support. I made a mistake when booking, but Andre really went the extra mile to help me fix it. Their professionalism and hard work really made a difference and I'm so grateful for their top-notch service. I can't thank them enough for their fantastic help. I'll definitely be booking with them again in the future.
Review about: TransferGo
Quick and efficient money transfers
The money transfer service from this company is really great. They offer a competitive exchange rate and the transfers are done quickly without any problems. I've used them several times and never had any issues. I definitely recommend them if you need to send money quickly and safely.
Review about: Garden Street
Table and two benches missing one bench
I bought a table and two benches, but at first, I only got one bench. Thankfully, the customer services were spot on and managed to deliver the second bench to me in a couple of days. Everyone makes mistakes, but it's the way a company deals with them that makes all the difference. Hats off to them for resolving the issue quickly and effectively. I would definitely consider shopping here again.
Review about: Shawbrook Bank
Online banking service
I have to say, I was really impressed by the online banking service that this company offers. But I did find the website a bit confusing and not as user-friendly as I would have preferred. I think they could make some improvements to the layout to make it easier for customers to navigate. Still, I thought the actual online banking platform was efficient and reliable, which made it easy for me to manage my finances from home.
Review about: OptiBac Probiotics
Probiotics purchase for 10 years
I've been a loyal customer of this company for over ten years now, and I have to say, they've never let me down. They have a wide range of probiotics to suit all kinds of needs and preferences. I've tried lots of their products, and each one has been effective in its own way. Whether it's for digestive health or immune support, they've got a solution for every health concern. The quality of their products is excellent, and I've always been confident in the results I get from using them. The customer service is great, with knowledgeable staff who are always happy to help with any questions. The ordering process is easy and simple, making it quick to find and buy the products I need. Overall, I would highly recommend this company to anyone looking for top-quality probiotics that actually work.
Review about: LightSpeed Broadband
Setting up my broadband
So, I thought I'd give setting up broadband at home a go, but it was all a bit overwhelming at the start. Anyway, there was this guy I dealt with, let's just call him Bob, he was really great and made sure everything was sorted out properly. Honestly, I was completely lost but Bob was really patient and took the time to explain it all to me. So now, finally, I can enjoy watching my favourite shows without any annoying buffering problems. Big thanks to Bob!
Review about: Mozillion
Refurbished phone purchase
I was a bit hesitant about buying from this place at first because refurbished phones can sometimes be a bit risky, but Stuart, the agent, was really helpful and took the time to answer all my questions patiently. In the end, I decided to buy one and it arrived in excellent condition with a good battery life. The free warranty they offer is a nice bonus, especially for someone like me who tends to worry a lot. I might consider using this place again in the future, although hopefully not anytime soon.
Review about: Peter Hahn
Best boots ever
I'm really gutted that they're not selling here anymore because they had the most amazing boots! The quality was top-notch and I'm going to really miss them. So sad.
Review about: Cotton On
Refund issue
I've just had a bit of a let-down with a refund I was expecting after returning an item to a store. I sent a few emails but never got a response and my refund never came through. I ended up having to take it further by making a claim on PayPal. It's frustrating how there has been little communication or follow-up from the company. Trust and satisfaction are really important for any business to thrive.
Review about: Antonioli
Got a cool pair of square toe boots
I recently bought a fabulous pair of square toe boots from the store and I couldn't wait to try them on! The delivery was really quick, they arrived much sooner than I anticipated. When I unboxed them, I was pleasantly surprised to find that the boots looked even better than I had imagined! They even had a tag attached to them, which was a nice touch. The customer service at the store was exceptional, they were incredibly helpful and friendly, making me feel like a VIP. I am so grateful for the fantastic service and I will definitely be recommending this store to all my friends! Thank you!
Review about: INSTAsmile
Veneer purchase
I just wanted to share how incredible my experience with this company has been. Right from the start, everything went really smoothly. I was quite embarrassed about having very few teeth, but the technician managed to fit the veneers perfectly to my mouth. So now I don't have to hide my mouth when I talk or smile, and my confidence is back. The whole thing was really simple, from the impression moulds to getting in touch with customer service. I would definitely suggest this company to anyone thinking about getting veneers.
Review about: Raw Denim
Trainers
I bought a pair of trainers from this shop and I have to say I'm really pleased with their service. The website was easy to use, ordering was straightforward and my order arrived the next day. The trainers are top quality and I'm really happy with my purchase. I'd definitely recommend this shop to anyone after good quality products and great service.
Review about: KAYAK
Bought a flight ticket online
I came across a great offer for a flight on the website, but I was a bit let down when I realised it didn't say anything about bags not being included. I dropped them a message regarding this, and they said I'd hear back within 24 hours, but I never did. To add to that, I got a random call from the US in the middle of the night.
Review about: Big Phone Store
iPad 6 and iPhone 11, quick delivery, great price
I bought the iPad 6 and iPhone 11 from this place. The condition was exactly as they said it would be, and the price was really good. The delivery was fast, and I'm pleased with what I got.
Review about: LA Muscle
Waste of money
Why on earth would anyone think this product is worth buying? I made the mistake of trying it out and I really regret it. They claim you'll get free money if you don't like it, but good luck actually receiving it. It's pretty much like taking a placebo, absolutely no impact at all. Don't make the same mistake as me, don't throw your money away on this. Believe me, you'll be grateful later on.
Review about: Fanpass
Last minute tickets for Spurs vs Man City
Hey, I ended up buying some last-minute tickets for this massive game and got a bit stressed out when they didn't come through right away. But no worries, they arrived the next day and I had an amazing time at the football match! Big thanks to the seller and Fanpass for sorting everything out. The seats were really good too!
Review about: VioVet
Quick delivery, competitive pricing
I was really chuffed with how fast my order turned up and the prices were spot on. The stuff was top-notch quality and I was well impressed with the whole shebang. I'll definitely be coming back for more.
Review about: Currys PC World
Oven purchase
I popped down to buy an oven and a lovely lady called Loraine assisted me. She was really knowledgeable about the cooker I was interested in and explained all about the switches. Loraine was super friendly and patiently answered all my queries. Definitely a step up from the usual service at that store.
Review about: Lyle and Scott
Return voucher
They got back to me really quickly! I sent an email and they responded within an hour. They then organised my return and sent me a voucher within 24 hours. The person assisting me was really clear and direct, which was great.
Review about: Blitzhandel24
2 Software Purchases
I've bought stuff from this company a few times now, mainly software. Every time, I've been really impressed with how professional they are and the awesome customer service they provide. They were super patient and helpful when I messed up one of my orders, sorted it out in no time. The service is always top-notch, so I definitely recommend this company for any software you might need.
Review about: Zeelool
Purchased 2 pairs
I recently bought two pairs of glasses from this website. I thought they had a great selection and the prices were really good. The try-on feature wasn't amazing though, it didn't show me how the glasses would look on my face properly. Apart from that, the website was easy to use and I didn't have any trouble finding my way around. I was really pleased with my purchase and I'll definitely get more glasses from them later on.
Review about: Haven Holidays
Family holiday at a caravan park
We went to the caravan park for a family holiday over the half-term break with our daughter and grandchildren. The park was lovely, but the caravan we stayed in was a bit old-fashioned and could do with some updates. Luckily, Sandra was really helpful and gave us some fresh bedding, which made our stay much more comfortable.
Review about: Fragrance Direct
Positive experience
I recently bought some stuff from Fragrance Direct and I have to say, I was really impressed with their service. They have a wide variety of products that are both diverse and high-quality. The prices are really good and competitive, so it's a great choice for anyone who's on a budget and looking for beauty products.
The ordering process was easy and simple, and I had no trouble at all navigating their website. I also really liked that their delivery service was fast and reliable, ensuring that my products arrived on time and in perfect condition. Overall, my shopping experience with Fragrance Direct has been really positive and I would definitely recommend them to others.Review about: LovelyFlora World
Beautiful Flowers
I was so impressed by the beautiful flowers I got from this company. They were absolutely gorgeous, and the price was so much cheaper than other places. Plus, they arrived super quickly which was an added bonus. It made the whole thing even better.
Review about: Shawbrook Bank
Special request accommodation
This time last year, I had a bit of an unusual request and I was really impressed with how Shawbrook dealt with it straight away. It was so simple and they gave me really good rates too. I would definitely suggest them to anyone after top-notch service and competitive prices.
Review about: Etihad Airways
UK to Australia flights
The trip to Abu Dhabi on the plane was pretty good, but the flight to Sydney was so cramped and uncomfortable. The TV and music choices were not great, and there was no WiFi or live TV. The food and drinks were just average, nothing to write home about.
Review about: Rubbersole
Quick, easy ordering
My shopping experience with Rubbersole was actually quite pleasant. I found the website easy to use and appreciated the updates on my order as it was being processed. The delivery was on time, just like they promised. However, I do have a bit of a complaint about the sneaky delivery charges. It would have been better if they were upfront about it rather than hiding the information in the ordering process. I get that my order may have come from a different warehouse, but that should have been made clear from the start. Overall, I was happy with my purchase, but the lack of transparency with the delivery charges was a bit off-putting.
Review about: Chums
Large order for my mum
I made a big order for my mum from your shop not too long ago. But, even though I used a well-known courier service, the stuff still hasn't been sent out even though it's been a week. I haven't got any tracking details or updates about where the delivery's at. The website just says the order has been "received", but I've not got anything yet.
Review about: Simply Supplements
Impulse purchase
I made a bit of a spur-of-the-moment buy and wound up getting the wrong thing from this shop. But, turns out the returns system was dead easy and they even gave me a free post label to send it back. The people on the customer service team were really nice about it and suggested giving me a refund, but I thought I'd keep the credit to use for something later on. All in all, it was a good experience even though I messed up in the beginning.
Review about: UKBathrooms
Shower door
I bought a shower door from UKBathrooms because it was cheaper than anywhere else. But, it didn't show up after the promised five days. No updates, no nothing. I tried calling loads of times each day, but no luck getting through to anyone. Eventually, they emailed to say it would be another two weeks late, which was just not on for me. I asked for a refund, like they said I'd get in 14 days. But when the 14 days passed, I still hadn't had the refund and could only email them - with no reply. Today, they sent an email saying they've gone bust, and I won't get a refund from them. Honestly, it's been the worst customer service I've ever had. Their behaviour is just awful and wrong.
Review about: Pebble Grey
Light fitting purchase
I bought a light fitting from this company which is really good quality and looks amazing in my home. I bought two initially, but had to return one because it was my mistake. The return process was easy and I got a quick refund on my credit card. I'm really happy with the product and the service from this company. I would definitely recommend them to anyone looking for something similar.
Review about: TransferWise
International money transfers
I've been using this service for over 8 years now to send money abroad for both my business and personal needs. It's been a reliable platform that's never let me down, always giving me a seamless and efficient experience. Not only does it help me save on transfer fees, but it also gives me great exchange rates, making sure I get the most value for my money. Being able to easily transfer funds between different currencies has really made a difference for me, helping me stay on top of my finances without any hassle.
Review about: AirCon Direct
Ordered quickly and easily
It was really easy to find what I was looking for and place my order. The next day delivery was so quick and impressive. Plus, the price was really good too. I'll definitely be recommending this to all my friends and family!
Review about: Ultimate Drinks
Large order of over £1,500
My experience with Ultimate Drinks was really disappointing because their communication was very poor. I tried to call them but got no answer, and it took many emails before they responded - only after I said I would cancel my £1,500 order. This kind of communication is not good enough, and it sounds like other customers have had similar problems based on reviews. I wouldn't advise using this company and won't be using their services again.
Review about: Caribbean Warehouse
Enquiry email to booking process
I sent an enquiry email and got a call back within a couple of hours. It was really nice that the person I spoke to had already done some research on the holiday destination and flight upgrades that I'd asked about in the email. Booking was a breeze and there were no issues at all.
Review about: Just Go Holidays
Hotel stay
We had a great stay at this hotel, it was really comfortable! The food was excellent, and all the staff were very friendly. Mick, our driver, was fantastic - he was really knowledgeable and always willing to help out. The excursions we took were also really enjoyable. The only downside was when we stopped at Dobbies in Tewksbury during a break and there was no shelter - not ideal if it was raining!
Review about: Bath & Unwind
Lovely Bath Tray
So, I recently purchased a bath tray from an online store and it was really great. However, the delivery person mistakenly took it from my back gate! Can you believe it?! Luckily, Bath & Unwind were incredibly helpful and resolved the issue promptly. Now I have a new bath tray and everything is sorted. A huge thank you to everyone involved. I will definitely be shopping with them again. I ended up giving the item I purchased to my daughter for her birthday and she absolutely loved it. Happy faces all around! 😃
Review about: Fc Moto
Berik Suit, Berik Boots, Berik Gloves
Shopping at the store was amazing! I got myself a Berik Suit, some boots, and gloves, all looking really good quality and with great designs. The suit fits nicely according to the size charts, but I can't be sure about the fit or durability since I bought a smaller size to motivate myself to lose weight. The boots and gloves fit perfectly and seem to be top-notch. Everything arrived in the US on time and in perfect condition.
Review about: Great Plains
Sleeveless polyester and acrylic gilet
I was really let down by the sleeveless polyester and acrylic gilet I bought from Great Plains recently. I mean, £90 for what is essentially just a plain old boring vest seemed a bit too much, don't you think? I was hoping for something a bit more top-notch in terms of quality and design, considering how much I shelled out for it.
Review about: Repertoire Fashion
Return and refund processing efficiency
This was my first time shopping with this company, and I wasn't sure how easy returning an item would be. But I was really pleased by how quickly they processed my refund - I had the money back in my account in just 3 days. I'd definitely shop with them again and would recommend them to others. I also want to give a special shoutout to Josh for his quick and helpful email responses, they were a big help.
Review about: eToro
Share trading platform
I have been using this share trading platform for a long time and have been investing for many years. The range of products available on the platform is really good, offering a wide variety of investment options. Varun Sehgal has been extremely helpful with his support. He always responds quickly, efficiently, and accurately to any questions I have, whether they are related to the platform or not. His help has been really valuable in guiding me through the market intricacies and making smart investment choices. I would definitely recommend this platform to anyone wanting to begin their investment journey or diversify their portfolio.
Review about: 2GO Software
Total protection software
I bought some total protection software from this company, and I have to say, it was a great deal. It was affordable and really reliable. Installing it was easy peasy, with clear guidance that was a breeze to follow. I'm not great with technology, but downloading the software was simple and problem-free for me. I've used this company twice in the past two years, and I must say, I've had a good experience each time.
Review about: eHarmony
Time-wasting scam
This website is totally useless and feels like a rip-off. They hide details and the terms and conditions are way too long just to protect themselves. It's definitely a scam, and it wouldn't shock me if they got sued eventually. John Edwards was spot on in calling them out.
Review about: Wolf and Badger
Missing order, late delivery
I'm really not happy with the lack of communication about my order being delayed. I was expecting to get my purchase by a certain date, but that passed with no updates from the company. It's frustrating when a brand doesn't keep their customers informed about delays or problems with their orders. If it wasn't for this mistake, I would have given them a better rating.
Review about: Just Geek
First-time order experience
I've just had my first experience buying from this company, and I must say, I was really impressed with how smoothly everything went. As soon as I placed my order, they wasted no time in sending it out, making sure my items got to me without any delay. The packaging was top-notch, each item was all nicely wrapped up and kept safe. I also liked how they kept me updated with emails at every stage. All in all, it was a faultless shopping experience that makes me want to come back for more in the future.
Review about: Fable England
Pajamas and an embroidered purse
The pyjamas I bought from this shop are just perfect for a summer morning or evening when you want something light and airy. The fabric is quite thin, so not great for colder weather, but it's really lovely and makes me happy. The embroidered purse I got is absolutely gorgeous, it reminds me of all the little treasures in life. In general, I'm really pleased with what I bought and would definitely suggest these items to other people.
Review about: Ortorex Uk
Diabetic socks misleading
I bought some diabetic socks from this company that were supposed to have a soft top, but they were actually not good for diabetics. The quality was pretty low, and they definitely weren't suitable to wear. I would suggest not getting them.
Review about: Give Me Cosmetics
Mystery box disappointment
The products from Give Me Cosmetics are really good quality and they work well, but I was a bit gutted when I ordered two mystery boxes and they both turned out to be exactly the same. Being a regular customer, I was hoping for a bit more variety in what I got. On top of that, I didn't get the free eye brightening cream that was meant to come with my order, which was a shame.
Review about: Live X Maintain
Case purchase, customer service, broken zip
I bought a case from Live X Maintain, but it broke after just one time using it. So I got in touch with customer service, and to my disappointment, they tried to say that it was my daughter's fault. The zip on the case has clearly busted in a few spots, so it's no good now. I'd forked out nearly 400 quid on cases from this lot, so the unhelpful service was really annoying. I asked for a contact number to talk to someone in person, but they said they only do emails.
Review about: AX Paris
Stunning dress, true to size
I bought this dress from the store recently and I have to say, I'm really impressed. It looks amazing and fits like a dream. I'm only 14 years old but the big size fits me perfectly, it's really comfortable. The fabric is really good quality and the dress is just the right size. I got loads of compliments when I wore it to an event and I felt really confident and classy. I'll definitely be coming back to shop here again.
Review about: Vitabiotics
Tablet packaging
The packaging for the tablets was really strong, which I liked. But I was a bit surprised to see all the tablets bundled together in one big packet. It seemed a bit unclean to have to reach in there every day to get a tablet. Despite that, I'm still taking them. It's just a small annoyance that could be fixed.
Review about: French Connection
Delayed delivery
I can't believe how long it took for my order to arrive. I placed it on the 4th of January and only got it today on the 17th. It's really annoying to wait that long for something that should have come sooner. In the end, I bought the stuff I needed from a different shop and now I'll have to send back most of the items from this order. Such a waste of time and money!
Review about: Guess
Clothing items
As someone who has shopped with this company, I just have to say that the level of incompetence and poor customer service I experienced was beyond belief. The whole shopping experience was a complete nightmare from beginning to end. When I tried to return an item, it was a total disaster - it took them more than a month just to respond to my return request, and even then, the communication was confusing and not at all helpful. The lack of transparency and accountability from their customer service team is just not on. All in all, the whole ordeal left me feeling really frustrated and puzzled as to how a company could operate in such a chaotic and disorganised way.
Review about: Travel Insurance Saver
Easy to use app, ticked off everything we needed for our holiday
This app was amazing! It offered a variety of insurance options and covered all of us in the group. It was really user-friendly and gave me peace of mind for our holiday.
Review about: Running Point
Saucony shoes, wrong size
I bought some Saucony junior shoes for my daughter but they sent me the wrong size! I requested a size 3 but they sent me a 2.5 instead. Her feet are growing quickly, so it's a shame about the mix-up. I thought about returning them, but after reading some negative reviews about refunds, I've changed my mind. Not a great experience, won't be shopping there again.
Review about: FRMODA
Wide selection, easy checkout process.
I was really impressed by all the stuff they had on the website. Ordering was easy, no hassle at all. The only thing that let it down was the steep shipping fees to Australia. It would be great if they could offer more shipping choices to save money for customers abroad.
Review about: Cotosen
Pants purchase
I recently bought a pair of trousers from your shop and they fit really nicely and were super comfy, which was great. The only thing I noticed was that the material was a bit less breathable than I would have liked. Despite this small hiccup, I'm pretty happy with my purchase and would definitely think about shopping with you guys again sometime.
Dear Bell,
Thank you for taking the time to leave a wonderful review! We’re so pleased to hear that both your iPad 6 and iPhone 11 arrived in the condition you expected and that you’re happy with the price and fast delivery. It's always our goal to provide excellent value and reliable service.
We really appreciate your support of our mission to offer quality refurbished devices, helping to reduce waste and ensure a better environment for future generations 🌳.
If you need anything else, don’t hesitate to visit us again either online or in our store, which is open Monday to Friday from 9am to 5:30pm.
Your feedback means the world to us and truly helps boost our team’s morale. Thank you once again for your kind words!
Warm Regards,
Sarah
Customer Services @ The BIG Phone Store