Camptoo Reviews
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Reviews (28)
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Repeat customer
I've just used Camptoo again and I must say, it's been a great experience once more. Hiring a camper through their platform is really easy and straightforward. From browsing the options to making the booking, everything was smooth and efficient. The communication from Camptoo was top-notch, with quick responses to any questions I had. The quality of the camper I rented was excellent, especially for the price. Overall, I'm very pleased with my experience and I'll definitely be using it again for a third time.
Rental experiences
I've used Camptoo a few times now and I have to say, my experience has been mostly good. The website is really easy to use and helps you find the camper van you want and a pick-up spot that works for you. However, I've had a few problems with the actual hirers letting me down. But the good thing is, Camptoo has always sorted things out and made sure I wasn't left out of pocket, which I'm grateful for. It's nice to know they've got your back if anything goes wrong.
- Great experience with easy support and explanation for payment
My experience with Camptoo was really great. The support they gave me was simple to follow and made everything go smoothly and quickly. I found the information about payments really helpful as it cleared up any worries I had. Hannah, who owns the campervan I hired, was really nice and gave me some good tips on how to use the camper, especially since it was my first time renting one. I will definitely think about using Camptoo again and hope I can rent the same campervan next time.
Recent booking experience
My partner and I decided to hire a camper van for a weekend break using an online platform. Booking was easy peasy, with clear communication and instructions every step of the way. The camper van we got was spotless and in great condition, just like how it was described online. We had an amazing time exploring the countryside and would absolutely recommend this service to anyone wanting a stress-free way to hire a camper van.
Caravan rental disaster
What a dreadful time I had with Camptoo! I hired a caravan in August/September 2022, and let me tell you, it was a complete nightmare. No matter how many times I tried to get in touch with Camptoo by phone or email, there was just nothing. And the same story with the rental owners - communication was seriously lacking. It took more than 4 weeks to get my deposit back, which was just so frustrating and really unprofessional.
A nightmare campervan rental experience
The owner rushed through the handover, leaving us with a dirty van full of old food and grime. We couldn't even use the facilities because they were so unclean. When we returned it, we got hit with a huge bill for damages we didn't do - felt like a total rip-off!
Easy to navigate, responsible customer service
I've had a really good experience with Camptoo. The website is easy to use, which makes it a breeze to find and book the ideal camper van for my trip. The customer service team has been great – they responded quickly and were very helpful, sorting out any questions or worries I had straight away. I like how Camptoo works responsibly with its customers, making the whole rental process easy and fun.
Clear and straightforward
The hiring process with Camptoo was really easy from beginning to end. They kept me informed every step of the way, from booking to picking up and returning the vehicle. I liked how upfront they were about payments, and I got my deposit back quickly. I would definitely think about using their service again next time.
Van hire experience
I recently hired a campervan from Camptoo and I have to say, everything went really smoothly. The van was in fantastic condition and the booking process was easy and clear. We didn't have any problems that needed us to contact Camptoo for assistance, but I think that just shows how well they run their service.
My rental experience
I hired a campervan for the weekend and had an amazing time! It was really easy and simple to book, and the van was in excellent condition. It was so much fun exploring the countryside with my family and creating memories that we'll treasure forever. I'm already looking forward to renting again soon!
Rental experience
I rented a camper van through Camptoo for the first time recently, and let me tell you, it was a total disaster. The person who rented it hasn't even paid me the deposit, and on top of that, they haven't reimbursed me for the extra miles they drove. I've tried contacting them several times, but I haven't had any luck getting a response. It's impossible to get in touch with anyone from Denmark or find a support number. The customer service has been absolutely awful, and I wouldn't recommend putting your vehicle on a platform where customers don't get their money. I'd stay far away from it.
Campervan rental experience
My experience with Camptoo was really disappointing. I had some issues with communication, and even after trying several times, I didn't get any response via phone or email about my concerns regarding my van rental. This lack of communication has made me worry about the current condition of my van and if I'll be compensated for the latest hire.
Caravan rental deposit refund
I've been trying to work out who's dealing with the bankruptcy of the company I hired a caravan from. I just want to make sure I get my £1000 deposit back, and it's been quite tough trying to sort everything out.
Disappointing experience with Camptoo
My experience with Camptoo was really disappointing. I was a victim of their fraudulent actions, which caused me to suffer a big financial loss from camper damage and not getting paid for the full rental time. It's so frustrating and disheartening to see a company acting so dishonestly, putting customers like me in a tough spot. I really hope they take more action to fix these problems and stop them from affecting others in the future.
Smooth booking and hire process
The customer service at this place is absolutely fantastic! I've spoken to a few people now and they have all been incredibly helpful and always available when I needed them. Booking and hiring was a breeze, so simple and straightforward, it was like a walk in the park!
Camping holiday nightmare
My camping trip turned into a bit of a nightmare when I rented a caravan through Camptoo. The trouble started when I got charged for damage to the water pipe, which was actually due to a problem with the heating system of the caravan. I tried to explain the situation to Camptoo, but they still made me pay for the damage. Even the excess cover I had didn't help, as they said it was just normal wear and tear. To top it off, they took down my honest and polite review from their site, which pointed out the behaviour of the caravan owner. It seems like they care more about the owner than their customers.
Last booking experience
I'd heard some pretty bad things about this company, but I thought I'd give them a chance for my last booking. Turns out, my experience was just as bad as others - not getting paid and having trouble getting my security deposit back. They never responded to my emails, and not having a phone number to call just made it even more annoying. It's pretty obvious that this company can't be relied on and isn't trustworthy at all.
terrible experience
It's honestly the absolute worst! I booked a van weeks ago and I still haven't been paid. They're ignoring all my emails and their phone number doesn't even work anymore. It's as if they've completely vanished!
Rental experience
I've had a really disappointing time with the platform for renting. Even though I contacted customer service lots of times about my worries, they didn't manage to sort things out properly. I'm thinking about trying out different rental options because my problems haven't been fixed.
Review with most votes
- Great experience with easy s
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