Warranty Direct Reviews
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Reviews (20)
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Vehicle warranty
I recently bought a vehicle warranty from Warranty Direct and I was really impressed with how good their customer service was. The staff were so polite, friendly and really knew their stuff about the products they were offering. I would definitely suggest Warranty Direct to my family and friends after my great experience. The value for money was also really good, I felt like I got great coverage for a fair price. A big shout out to all the staff at Warranty Direct for being so professional and dedicated to making sure their customers are happy.
Extended warranty
I've just bought an extended warranty from this company and I must say, I was really impressed with how knowledgeable and professional the staff were. The person I spoke to was so friendly and patient, they took their time to answer all of my questions without being pushy at all. I felt like a valued customer and I really liked how transparent and straightforward the company's approach was. Overall, I'm really happy with how everything was handled and I wouldn't hesitate to recommend their services to anyone else.
Car warranty coverage
Warranty Direct gives you all-inclusive coverage for every mechanical and electrical part in your car, along with AA Roadside Assistance and protection against failing MOT tests. It's a great feeling knowing that I'm protected from any unexpected and expensive repairs that might pop up out of nowhere. Being able to drive without worrying about potential issues is such a weight off my shoulders and makes owning a vehicle way less stressful. I really value the peace of mind and assistance that Warranty Direct provides.
Car warranty purchase
The customer service from Warranty Direct was brilliant from beginning to end. Before I bought a year's warranty for my car, I had a few questions that I needed answers to. The team at Warranty Direct knew their stuff and gave me all the info I needed quickly and professionally. They were really friendly and made me feel confident that I was picking the right service. I could see they were experts and I totally trusted their advice. Getting the warranty sorted was easy, all thanks to their helpful support.
Replacement Policy
I really appreciated how clear and straightforward the explanation was when I got my policy sorted. I just hope that if I ever have any problems with my car, the whole process will be just as easy and efficient.
Vehicle Warranty
I was really pleased to be able to speak to a real person straight away when I called. The person I spoke to gave me clear and easy to understand information about what is included in the policy and what isn't. The service I got was really friendly and helpful, and I liked that I could choose to pay monthly with no interest.
Extended warranty
I bought an extended warranty not too long ago and I must say, it was a pretty good experience. The person I chatted with on the phone about it was really nice and made sure to answer any queries I had. The website was straightforward to use and gave me a good overview of all the different choices and what they covered. I liked how clear and honest the details were, it made it much easier for me to decide on what to go for. All in all, I'm happy with the help I got from Warranty Direct.
Extended car warranty
I've been working for this company for a couple of years and I've had to make a few claims during that time. I have to say, the whole process has been really easy and the staff have always been friendly and supportive. It's definitely reassuring to know I have this policy, especially with the breakdown cover included. If you're considering getting an extended warranty, I would recommend giving them a call!
Policy renewal with adjusted excess
I've gone ahead and renewed my policy for the second year but decided to change the excess to save some money due to financial constraints. It wasn't easy comparing different policies, but the staff, especially Terri, were very helpful in answering my questions and looking at costs. The only issue I had was that it took quite a while to get payment for a claim, but I'm happy with my decision overall.
Extended warranty service
I have to say, the service from Warranty Direct was top-notch. The team was made up of skilled and knowledgeable people who really knew their stuff. They were always quick to answer my questions and explain everything clearly. I felt like I could trust their expertise and that my purchase was in good hands. In the end, I was really happy with the service I got from Warranty Direct.
Car warranty purchase
I recently bought a car warranty from this company as I had a great experience with them before. I had to claim for a gearbox on a van in the past, and it was really easy to do with their top-notch customer service. So, when my original car warranty ended, I decided to renew with them. Their prices are very competitive and the value for money is excellent.
Quote Reference Issue
I had a problem the other day trying to put my renewal quote reference into the system. It was annoying and took me a while to realise that I needed to leave out the 'WD' from the reference number so it would work. It seems like a small change that could make things easier for customers. I hope someone can fix this soon after hearing my feedback.
Quick and easy purchase
I was really relieved when I came across this cover, it was dead easy to buy and didn't take too long at all. I looked at loads of places and this one was definitely the best deal. I reckon it's a fair price for what you get. Fingers crossed I won't have to use it, but it's good to know I'm covered for a bit.
Quick and Easy Purchase
Buying a warranty from this company was really easy, especially when it came to renewing it. The whole thing was straightforward and the price was fair. I haven't needed to make a claim yet, so I can't comment on the service, but things have been good up to now.
Easy navigation and competitive pricing
I was really chuffed with how straightforward it was to get around the website and find what I was after. The prices were top-notch too, way better than anywhere else I'd looked. It gave me faith in my decision to buy and made me sure I was getting bang for my buck.
Warranty renewal
I was really pleased with the customer service I received from Eloise over at Warranty Direct. She was so friendly, helpful and knew exactly what she was doing. Thanks to her, I got my renewal sorted out in no time. It was great to get the renewal letter promptly, giving me plenty of time to go through it and sort out any issues before the deadline.
Quick and smooth purchase process
I had a really good experience using the website. It was so easy to find my way around and locate what I needed. However, I didn't get a confirmation email after I bought something, so I had to contact customer service. They sorted it out quickly though, and I liked that they kept me updated. Plus, the warranty I got was a great deal in terms of price.
Warranty service
I have to hold my hands up, I messed up when I was buying something, but I was really surprised when the company gave me a ring to sort out the mistake. It just goes to show that they were really on the ball and making sure everything was right. You don't see that level of commitment to customer service very often these days.
Extended warranty policy
This company provides a great alternative to costly dealership extended warranties. Setting it up was a breeze, and I've now taken out three policies with them. I had to make a claim once, and they handled it really well. The way a company deals with claims is crucial to me, especially when it comes to car issues.
Review with most votes
Extended warranty
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