All reviews of justine
Review about: Room To Grow
Bunk beds stuck in limbo
I bought some bunk beds from this store and honestly, it's been a total nightmare. I've been waiting for a whole month just to get a delivery date. I tried calling their customer service number but it's like it doesn't even exist! And when I send them an email, they only reply every so often and all they say is they'll let me know when the beds will be delivered. It's a bit of a joke really! I've had it up to here, I'm going to cancel my order and find somewhere else to buy from.
Review about: GATE8 Luggage
Camera carry-on bag
This bag is great, I can fit all my camera gear in it and even some clothes for extra padding. The only issue I had was with the personalized embroidery, it didn't turn out as clear as I expected but I probably just went for a too complicated image. Everyone thinks I made it myself, which is pretty cool!
Review about: Girotti Shoes
My new shoes
I recently bought some really adorable shoes from this cool place! I can't take my eyes off them, they're just so lovely. I discovered that the company has been established for quite some time and surprisingly, they don't have any employees, which is a bit unusual but I suppose it's great that they're self-sufficient. They go by the name CUSTOM DESIGN ITALY SRL if you fancy checking them out. I think it's fantastic that they're situated in Italy because you can expect their shoes to be really fashionable. I'm definitely going to explore more of their products in the future!
Review about: Magazines Direct
Cheap magazine offer
Well, it seemed like a good deal at first - 3 magazines for a great price. But it all turned out to be a scam in the end! I made sure to disable the auto-renewal, but they still kept taking money from my card without asking. And when I reached out to them via email, they didn't even bother to reply. Complete rip-off! Definitely avoid dealing with that dodgy company!
Review about: Honeypot Furniture
Ordered the big 'n' comfy corner sofa
I received my amazing sofa really quickly! It's huge and incredibly comfy 😊 The delivery guys arrived right on time and were really friendly. They made sure to place the sofa exactly where I wanted it. I would definitely recommend Honeypot furniture! Now thinking about getting a bed from them too! Awesome value for money 👍🏻
Review about: Svinando
Cannonau di Sardinia purchase
I'm really pleased with the Cannonau di Sardinia wine I bought from this online shop. The website was easy to use and I found exactly what I wanted quickly. The prices were fair and I got free delivery, which was a nice surprise. The wine itself was fantastic quality and I'm impressed with the range they offer. I'll definitely be coming back here again in the future.
Review about: FoundersCard
Concierge service, travel planning, gifting ideas/purchasing
As a British cardholder, I have to say that the concierge service provided by the team is absolutely outstanding. I've been able to send in any request and always received quick and efficient responses. It's been extremely helpful for both my travel plans and gift shopping. The savings available through the card are really good, even though many of the offers are more focused on the US market. However, I've discovered that there are still plenty of deals for purchases in the UK and worldwide, and the team is always adding new offers for us British cardholders.
Review about: Dekoria
Sofa cover replacement
I recently bought a replacement sofa cover from this company and I must say, it was absolutely brilliant! The material was so bright and really transformed my old Ikea sofa, making it look brand new. It was super easy to replace and it fitted perfectly. I'm definitely going to be a repeat customer in the future. The emails they sent to keep me informed of the process were a nice touch and overall, I was really pleased with the whole experience.
Review about: Myla
Lingerie set
I recently bought a lingerie set from this company and I have to say, I was pretty disappointed with the whole experience. The quality of the items I got was just okay, and what really got to me was the lack of updates about my order. I ended up having to contact them myself to ask where my stuff was, only to find out they were back-ordered, something that wasn't mentioned on the website. On top of that, the customs fees and shipping costs were crazy high, making the whole thing way more expensive than I thought it would be.
The sizes of the items were all wrong too - the bras were too small and the panties were too big. And when I tried to send some stuff back, they told me I'd have to pay for the return shipping and maybe even more customs charges. It was all just a bit of a nightmare really – the products weren't great, the sizes were all off, and the customer service was pretty shocking.Review about: Insulation Superstore
Insulation, boards, tape, screws
I recently bought some stuff from Insulation Superstore and I have to say, I was really impressed with the quality of the products I got. The insulation, boards, tape, and screws were all top-notch and exactly what I needed for my project. Although, I was a bit taken aback that each item was delivered separately, so I had to be around for 4 different delivery dates. It was a bit of a hassle, but the top-notch quality of the products made it worth it in the end.
Review about: Mint Velvet
Liverpool store shopping
The staff at this shop are really lovely and helpful. They make shopping a fun experience, not a dull one. They assist you in finding what you need and are extremely patient. The Liverpool store is fantastic, with an abundance of excellent clothing items. Huge thanks to everyone there for being incredible!
Review about: Live X Maintain
Phone case
My phone case has taken ages to arrive, and they haven't even made it yet! I thought I was supporting a nice little British business, but turns out it's a scam. I reckon it's better to just get one off eBay, much cheaper that way.
Review about: Maniere De Voir
Lost parcel
After having to return my order at first, I must say I was really impressed with the customer service provided by Emma from the customer care team at Maniere De Voir. Even though it wasn't their fault that my parcel got lost, Emma really went out of her way to help me with my return. Her professionalism and willingness to assist me have really made a positive impact on me. I truly value the time and effort she put into sorting out the problem, and it has definitely made me trust the brand even more. Despite the initial hiccup with my order, I am now confident in Maniere De Voir's dedication to customer satisfaction, and I will definitely consider buying from them again in the future.
Review about: Tessabit
Luxury fashion item
I popped into that shop the other day and I must say, I was really impressed by how quickly and professionally they dealt with my order. The thing I bought came just as it was described, and I really appreciated the effort they put into wrapping it up so nicely. It was obvious that they took care to make sure it arrived in tip-top condition. Plus, the price I paid was really good considering the quality of the item. I'll definitely be going back there for more shopping in the future.
Review about: Fashionette
Online purchase disappointment
I've just bought something online from this company and it was a total letdown. I didn't receive a really important item in my order and even after contacting customer service a few times, they still haven't sorted it out. The lack of communication and slow progress in fixing the issue has been really annoying and not very professional. This has gotta be one of the worst online shopping experiences I've ever had.
Review about: Calendar Club
Birthday calendar
I bought a birthday calendar from this shop not long ago and was quite gutted to see that the envelope it came in was all bashed up. It ended up damaging the corners of the calendar inside, which was a real shame because it was meant to be a birthday gift for someone.
Review about: Boiler Central
Boiler service
I had my boiler serviced by this company not long ago, and I have to say, I was really impressed by the service I received. From the first message reminding me about the service to actually booking the appointment, everything went really smoothly and without any problems. The engineer who arrived to service my boiler was on time, polite, and did a really thorough job. I was really happy with how efficient and clean the service was. I would definitely recommend their services to anyone who needs boiler maintenance.
Review about: Origin Broadband
My purchase was broadband internet
I got broadband internet from this place and it was a complete disaster. They just can't seem to do anything right. I cancelled my account a while back but they keep sending me bills and bothering me. It's really frustrating!
Review about: Tiso
I bought some really cool stuff like clothes and shoes
The things I purchased were top quality and arrived really quickly. The service was fantastic, they kept me in the loop with my order. They also have a simple return policy which is really helpful. Overall, I had a brilliant shopping experience and I will definitely shop there again for more amazing gear.
Review about: Jake Shoes
Shoes
Hey everyone, just wanted to tell you about my recent experience. I got a pair of shoes from this place and the customer service was fantastic! The staff were really friendly and sorted out my problem super quickly. They were so efficient and made me feel valued. A big thank you to all the workers there! I'll definitely be recommending this place to my friends, they could definitely learn a thing or two from these guys.
Review about: Finest Car Mats
Perfect fit, excellent quality
I bought some new car mats recently, and I have to say, they're really top quality. They fit perfectly in my car and have definitely made the inside look much better. Although there was a little problem with the delivery, I sent a quick email to customer service and they sorted it out straight away. The company's communication was really good, making sure everything was sorted out and that I had a positive experience overall.
Review about: Golf Care
Quick response and best quote
I was really impressed with how fast someone got back to me after I called. The customer service person was really clear and polite, which made it simple for me to explain what I needed. They really knew their stuff and managed to find me the perfect quote that matched all my requirements. It felt like they actually cared about helping me and giving me the best service they could.
Review about: Riviera Travel
Holiday booking
I rang up to plan my holiday and spoke to a lady called Niki. She really knew her stuff and gave me all the info I needed. Niki made it easy for me to book and made sure I felt happy with my choice. I was really impressed with the great service from Niki and would definitely tell others to check out this company.
Review about: trivago
Hotel booking
I was really disappointed with booking a hotel through this service. I had heard great stuff about it, but the actual experience was far below my expectations. Despite all the promises of amazing deals, I discovered that booking directly with the hotel would have actually saved me £200. The ads are definitely deceptive, so I won't be using this service again.
Review about: FlowerCard
Flower and card combo
This company sure knows how to make an impression with their flower and card package. I can't even put into words how much I adore the products they provide. Their flowers are absolutely stunning and they last for over a week, which is longer than any other floral arrangements I've had before. The extra touch of a card really adds something special and makes the gift feel more personal. I've used their services several times now, and every recipient has been delighted with their gift. It's definitely a cut above just sending a standard bunch of flowers.
Review about: The F1 Store
Returns issue
I encountered a little problem with my return, but I have to admit, the company really impressed me with how they dealt with it. They took complete responsibility for the issue and went the extra mile to ensure that I was happy with the result. After the amazing customer service I experienced, my trust in them has definitely been regained, and I will happily shop with them again in the future. A big well done to the team for fixing things up!
Review about: Direct Ferries
Vegetarian booking difficulty
Honestly, it's really annoying that nowadays there's no simple way to request being a vegetarian when booking. It should be an obvious choice on the booking site, not some tricky puzzle for customers to figure out. Having a clear floor plan could make a big difference in how seating is organised and help us make better choices. It feels like a straightforward idea, but for some reason, it's just too hard to find.
Review about: Belier
Large order never arrived
I placed a big order with this company not long ago. But, to my disappointment, the items never showed up. I reached out to their customer service via email and got a refund without any explanation or apology for the mistake. I sent another email to ask about what went wrong, but didn't receive any reply. It's really disappointing and unprofessional that there was no communication or accountability from their end. It's a pity because I really liked their products and would have been happy to spend more with them if they had tried to make things right.
Review about: Lights
Bedroom wall lights
We're so chuffed with the bedroom wall lights we bought. They're exactly what we wanted to finish off our bedroom revamp. They look gorgeous and give the room a lovely atmosphere. Ordering and installing them was dead easy, no bother at all. They were packed up well and the instructions were dead easy to follow. The lights are top quality, dead chuffed with them. Definitely would recommend them to our mates and family.
Review about: Essential Photo
Flash equipment purchase
I really enjoy shopping on this website because it's so easy to find what I want and they recommend other cool things I might like. Whenever I place an order, my items arrive quickly and are packaged nicely. The staff are always friendly and happy to help with any questions I have about their products. I don't bother looking on other websites for camera gear anymore because this one is top-notch!
Review about: Just Fashion Now
Printed dress purchase
I've used this online store a few times now and I must say, my most recent buy of a printed dress went really well. Ordering was easy and the website was simple to use. There's a great choice of fashionable clothes on offer and the dress I got was even better quality than I was expecting. It arrived quickly and in perfect condition. I'm happy with my purchase and I'll definitely be using this online store again.
Review about: Beauty Base
Lipstick and mascara
I bought a lipstick and mascara at Beauty Base recently. Ordering was easy and the service I got was really good. The staff were nice and helped me out, which made shopping there fun. The prices were fair and the products were worth the money. My order arrived quickly and everything was in good condition. Overall, I had a great experience at Beauty Base and would definitely recommend it to others.
Review about: TicketSwap
Quick and Secure Ticket Exchange
I really like using this platform for buying and selling tickets. It's really secure and easy to use. I've used it a few times now and it's always been a good experience. The whole process is smooth and quick, and I like how fast I can get my tickets after buying them. It's nice to know I can rely on this platform to get a last-minute ticket for a show or event. And it's great for both the buyer and seller. I would definitely recommend it!
Review about: iCarhireinsurance
Renewal reminder
I was reminded just in time before my policy was about to run out, so I could renew it without any hassle. Luckily, the price stayed the same as last year, which was a relief.
Review about: Rieker
Ankle boots for problem feet
I've always had a hard time finding shoes that are comfy for my tricky feet, but these ankle boots have really made a difference. They give my feet plenty of space and seem like they'll be just as comfy as my other favourite shoes by this brand. Although I haven't worn them yet, I'm pretty hopeful that they'll be just as comfy and well-fitting as I'm used to.
Review about: TransferWise
Money transfers to Europe
I've been using this service for the last two years to send money over to Europe, and I've got to say, I'm really impressed with how easy it is to use and how secure everything is. Every time I've sent money, it's been really straightforward and without any issues, which has definitely helped me feel more at ease about sending money abroad. Being able to keep track of each transfer's progress is a really useful feature that makes everything feel transparent and gives me peace of mind.
Review about: Musicroom
Sheet music purchase
Different types of sheet music are still around, which is great for students who find it hard to use screens. The app gives discounts and handy delivery choices, plus school term deals are useful. On top of that, being able to buy a piano from the shop is a nice extra. Returns are dealt with quickly.
Review about: Saint And Sofia
Black v neck long sleeve t shirt
I'm really pleased with the t-shirt I bought, it's exactly what I wanted - well-made and super comfy. It's a perfect fit and I really like the v-neck style, it suits me well. The long sleeves are great for when it's chilly outside, and the black colour goes with everything. Overall, I'm chuffed with my buy and I'd definitely suggest it to anyone wanting a simple but stylish addition to their wardrobe.
Review about: Shuttle Direct
Transfer from Germany
This was my first time booking a transfer from Germany and I have to say it was really easy and quick. The drivers were so nice and on time, which was great because I didn't want to miss my flight. The best bit was that it was really cheap! I definitely recommend this service and will use it again. Thanks for the great journey!
Review about: Tredz
Fast delivery to N.I.
I was so impressed with how quickly my order was delivered to Northern Ireland! I placed it on a Thursday and had my bike by Monday. It only took me about 10 minutes to unpack and put the bike together, and a bit longer to change the pedals and adjust the suspension. It was a really smooth experience and I will definitely think about buying from Tredz again in the future.
Review about: Rohan
Imber jacket
I bought an Imber jacket from the store recently because it was described as versatile. But when I got it and tried it on, I realised it only seemed to work well when completely zipped up with the hood on. The flaps didn't seem to serve much purpose otherwise. I was a bit let down by this, so I contacted customer service to share my disappointment. They said they'd look into any possible manufacturing issues, but also pointed out that hikers had given the design their approval.
Review about: Closet London
3 dresses for a wedding
I bought three dresses for my friend's wedding and oh my goodness, they were all absolutely beautiful! They arrived really quickly and when I tried them on, I just couldn't choose which one to wear because they all looked stunning. The quality was amazing and they fitted me like a glove. I felt like a princess when I was trying them on!